Edmunds dealer partner, Bayway Leasing, is now offering transparent lease deals via these forums. Click here to see the latest vehicles!
Options
Chevy Equinox - Too many issues with a "new" car
lxxlovedovexxl
Member Posts: 6
in Chevrolet
So since my last posting (radio static and loud motor), I have taken my 2010 equinox in a number of times. Last time was because the car wanted to continue running when I shut it off (fuel pump). Now, it is in the shop because there is a loud clunking noise coming from the front end (which I have taken it there for this before but was told nothing was wrong). It is so bad now that the car feels like it is shifting sideways when I turn corners. I am at my wits end with this car. I have never had so many issues. My radio is still staticing (taken it in 4 times for it) and now they are saying GM knows this is a issue but there is no fix for it yet. WTH no fix? How about you give me money back or pay for my XM radio that I have to pay for because my FM doesn't work. I need help. I cannot take this anymore. My husband and I were going to purchase a Camaro soon but I am hesitant because obviously GM does not manufacture good cars!
Tagged:
0
Comments
By chance have you contacted GM Customer Assistance?
Thank you,
Caron, GM Customer Service
Wanted to share my post:
:lemon: I own a 2011 Equinox.
Loved the look of the car... just wondering if I made a bad choice.
Two times since I bought this car, it has been in the shop. I know some may crucify me for saying this... but, I owned a Kia prior to this, and I loved that car. But, I felt bad for not buying "American"..... so, I bought the Chevy (though my Equinox was actually made in Canada - go figure).
1st time - running rough for a week or so, engine light comes on, stalls, and then to the shop it goes. The dealership blames me for not checking my oil at every fuel up. The car was almost two quarts low. So, when I tell them that you should not have to check oil in a NEW car, they come back with "well, this car might burn more oil than other vehicles" Right! I told them I have owned several new vehicles, and NEVER have I had to add oil between oil changes to a NEW car.... They finally admitted the prep people might not have checked the oil prior to me picking it up... who knows?
2nd time - running rough for a week or so, making a grinding noise (sometimes) when I start it, engine light comes on, stalls. Dealership gets an ear full......
Is the "Camshaft regulator"......
Honestly, IMO when you purchase a new car, you expect it to be RELIABLE. I am very disappointed in this car.
Nice looking car, bad interior (mesh seats).... wish I would have gotten the leather, runs rough all the time, loud knocking engine (sounds like an old beater), bad gas mileage (I drove mostly city), and TERRIBLE in the winter!
If I could trade this crate in and not take a beating I would do it... But, I am at the mercy of the dealership. Seems like they market the heck out of this car, and yet they slap it together...
Any thoughts?
This site breaks down the buy back process http://agmlemon.freeservers.com/. Check it out. It is possible to beat the GM corporation. They don't care if youre in a defective car, as long as they got your money.
Thanks,
Virago9577
regards,
kyfdx
Edmunds Price Checker
Edmunds Lease Calculator
Did you get a good deal? Be sure to come back and share!
Edmunds Moderator
Have noticed in the last week or so that it started shifting hard...it feels like the car sort of lurches. Other times, it's like it won't go. I press the accelerator and it just hesitates. Was going to get dealer to look at this, too. Happens on inclines a lot.
Then last night, the Check Engine Light came on 3 miles into a 9 mile trip home. I pulled over and checked the manual, checked the gas cap, turned it off and on several times, then decided to try and make it the 6 miles home. Nope. A block later, there is this burning smell kinda like burnt oil and rubber...really putrid. I pulled over and called the dealer, who referred me to Roadside Assist. They told me not to drive and turn it off. It was towed.
NOW...after reading all the posts on hard shifting, check engine light, then stalling, I'm very worried. This is a brand new car! It should NOT have these issues.
I will call the dealer tomorrow and get on this, but it sounds like this is the beginning of a nightmare. Sigh.
1. Call GM and tell them that you have taken the car in X amount of times
2. Do not accept anything less than a buyback
3. Contact the Better Business Bureau to get GM's attention. (they will call promptly to say the car doesn't qualify for lemon law buyback and they can offer oil change coupons or one monthly payment)
4. Fill out all BBB forms and make copies of all your service orders and bill of sale.
5. Stand your ground, do not accept no for an answer.
6. Continue to make your payments
7. Accept either a buy back or a replacement. ( make sure that you know exactly what you will be paying if you get a replacement. They will want to give you a later model that is more expensive, so you will pay the difference.)
go over all the numbers ( check the lemon law for your state to know exactly what you are owed).
8. Turn the car in to a dealer where they will inspect the car, have you sign papers, and give you your check.
9. Go car shopping, and buy something that is not GM
*** You can also contact a lemon law lawyer that handles everything for you and in CA, the lawyer fees are paid by the manufacturer. (CA lemon law lawyer: Norman Taylor)
Don't wait, there is a statute of limitations, usually 4years. :lemon: