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  • grugrugrugru Member Posts: 20
    Mike - ever gone toe-to-toe, front-on with a semi at 60 mph? In your Trooper? I did, and I'm pretty glad that the bag blew, else I'd be splattered. It doesn't make the injuries that people have suffered from improper deployment any better, I know - but when I look at pictures of the truck I was in and my xrays, I feel pretty glad that Detroit finally rolled over and woke up to the realities of accident survivability.

    Stepping off the soapbox, now.

    jg
  • originalbitmanoriginalbitman Member Posts: 920
    Yep... tinted. Rears and moonroofs are Maddico Autolux 20% and fronts are 50%.

    Bit
  • barresa11barresa11 Member Posts: 277
    Careful of broad statements (re: airbags). You will get as many (probably more) people w/stories of how airbags saved their lives as you will "airbags are an unnecessary risk". I laugh at how familiar your statement sounds to that of folks who felt seatbelts were an overkill (pun intended) back in the 50's.

    Personally, I feel that the reduced force airbags pose an acceptable risk of injury during deployment vs seatbelts only. Additionally, seatbelts are also not designed to be non-injury inducing in and of themselves. There are risks to receiving injuries from seatbelts as there are w/airbags. Both seatbelts and airbags are designed to prevent death, not non-life threatening injuries. In other words, they are not designed for one to walk away from a serious accident but to survive and recover from injuries suffered.

    Pull the fuse on your airbags if you think it wise but it would be a shame not to have you posting here should you (God forbid) be killed from an accident in your Trooper, especially if the airbag in conjunction w/your seatbelt could have saved your life. That would be a senseless, useless, and foolish way to prove me right! Sorry for the preaching but someone had to do it.

    Stephen
  • kenskens Member Posts: 5,869
    juice,

    What's this I hear about heated seats? Should of splurged for the S! :-)

    Ken
  • ateixeiraateixeira Member Posts: 72,587
    Bit: looks sweet. I knew I should have gone 20% all around.

    Yeah, yeah. Back then I set the price limit at $20k, though, and my L was $19.4k. And remember how picky I was about the chrome grille? Guess I could have just ordered a black grille from Darlene.

    Of course with all my mods and accessories it's now cost me about $175,000. I could have had that Testarossa! ;)

    -juice
  • originalbitmanoriginalbitman Member Posts: 920
    Juice - Yeah. Don't regret the 20 at all. Really was noticeable when we got into the 90-100 degree temps back in Kansas. Also glad we did the 50 on the front doors even though it is illegal here in CA. Haven't been stopped yet. Plus it doesn't really look that dark compared to the back.

    I had the fronts done at the last minute before we left. Even though the installer was very good and did an exceptional job on the rears, I think I pushed him to hurry on the fronts. While drying the passenger side he accidentally got the outside rubber seal (at bottom of window) too hot and it distorted a little. I got a new strip but am a little anxious about installing it. Need to remove inner door panel. Anyone done a door panel removal on a 00 OB or Legacy?



    Bit
  • paisanpaisan Member Posts: 21,181
    I can't bring myself to pull the plug on it (mostly cause I don't want to void my warranty and with my luck the thing would deploy and I'd be screwed for screwing with it) I always wear my seatbelt, i can't put my car out of Park w/o having it on for some reason. I personally feel seatbelt wearing should be stressed more than SRS. Luckily my nudge bar will probably stop any pre-mature air-bag deployments. If the nudge bar is pushed into the grille, then I may benefit from the air-bag.

    -mike
  • paisanpaisan Member Posts: 21,181
    I just had my 2 fronts done on my trooper @ 35%, I wish I had gotten 20% on em to match the 20% rear, and sides. I figure in about 3 or 4 years it'll need to get done again so I'll get 20% then. Excellent install for $70.

    -mike
  • ateixeiraateixeira Member Posts: 72,587
    Bit: if you get pulled over, just open the window! Also keep your hands where the officer can see them.

    Correct, seat belts are key. Air bags are an SRS, i.e. *supplemental* restraint system.

    I take a multi-vitamin supplement, but I still have to eat!

    $70 is unreal. Where'd you go?

    -juice
  • tincup47tincup47 Member Posts: 1,508
    Your nudge bar could lead to pre-mature air bag deployments if it wasn't designed for SRS applications.
  • paisanpaisan Member Posts: 21,181
    Well it's attached 2 inches in front of the bumper, and doesn't touch the bumper (it goes down under the car to the frame w/o touching the vehicle) It is also SRS compliant (at least in Australia where I got the bar from)

    -mike
  • paisanpaisan Member Posts: 21,181
    Was $70 high or low? (just the Driver's side and pass side front windows) I thought it was pretty reasonable, maybe it's just NYC pricing though. The other windows came factory tinted (pass rear door, driver rear door, and entire wagon section, also the skylight was tinted from factory)

    -mike
  • davechendavechen Member Posts: 41
    Whew, been lurking for a while.
    I would never buy a car without airbags.
    By the way, how can anyone know that an airbag did "more harm than good", unless the deployment flat out killed 'em? I'd say a heat burn, a broken thumb, and maybe some bruises on my arms from the airbag is better than whacking my head against the steering wheel anyday. I need all of my remaining brain cells. I used to think that seat belts prevented head impact on the steering wheel, but after seeing some crash test videos (on cars w/o airbags), it appears they do not (though the Subies explosive-driven seatbelt pretensioners help significantly in keeping the occupant against the seat).

    A glaring exception: in the Chrysler 300M tested by NHTSA (I think), the dummy's head hit the steering wheel (bad!), then the airbag deployed, slamming the dummy backwards (really bad!). Ouch!

    It is my understanding that most airbags deploy when triggered by switches several inches behind the bumper (ie: well into the crumple zone). Most /all of them don't use accelerometers...is this true?

    SO, has someone confirmed that the Forester wheel/ tire (215/60R16) combo fits in the Outback spare tire well (and has the same lug pattern)? With ski trips coming up, I think I'll want that almost-full-size spare. Does Darlene sell Forester single wheel/tires?

    Someone mentioned tint lasting 3 or 4 years? I added tinting (20%, I think) to my old Volvo and after 10 years of being parked outside in the sunny SF Bay Area it had no bubbles, peeling, or fading (though, it looks very slightly purple when you look through it now). Wow, $70 sounds cheap though! I paid $230 for 7 windows...10 years ago!

    Anybody have a hitch & hitch-mounted bike rack? I'm eyeballing the Saris BAT rack, or the Bauer Evolution to hold two bikes.

    Dave C.

    ps: that "Scribble" button is dangerous. I didn't know it meant "erase"!
  • paisanpaisan Member Posts: 21,181
    All the subies (last 7 years at least) have 5 lugs and are compatible. I just put juice's Forester rims on my '88 XT6 and they fit fine (except the tires didn't)

    -mike
  • tincup47tincup47 Member Posts: 1,508
    Every Airbag system I am familiar with does use accelerometer type activation.
  • ateixeiraateixeira Member Posts: 72,587
    paisan: Way low price, but now I see - you only did the fronts.

    And I'd been meaning to ask you about the wheels. Glad those fit. I believe I did express my concern over the tires fitting. 205/70s are mighty tall, try 205/55s and put snow tires on the stock 14" rims.

    Hey, you could rebuild the suspension with Forester struts and lift it - that would be hilarious! Have you decided whether to rebuild or replace the air suspension?

    Darlene sells everything Subaru makes. That includes Forester rims but not tires; I checked a while back.

    Dave: I have the OE hitch ($200 or so) and the OE bike rack ($160 if I remember correctly), which holds two bikes. Homepage.com is having serious problems today, though.

    -juice
  • rshollandrsholland Member Posts: 19,788
    I'm pretty certain that the 215/60x16 tire will fit in the spare tub. The Aussie Outbacks (and just about everywhere outside North America) come equipped with the 215/60x16 tire, and not the 225/60x16 found here. I'm also pretty certain that the Aussie Outbacks have a full-size spare as standard.

    And now... going to our "Down Under Correspondents:" How about Graham and Gus? Am I correct?

    As to the lug pattern, my guess (and it's only a guess) is that they're interchangeable.

    Bob
  • locke2clocke2c Member Posts: 5,038
    Dave, there is a dedicated topic for airbag debates and it's in the News&Views forum so this will be my only reply.

    I have been rear-ended 3 times (not once found at fault, unsurprisingly) and never have I hit my head on the steering wheel. You might think that I haven't been hit hard enough-- nope. My '85 RX7 was hit by a LeBaron doing maybe 40MPH and pushed 2 feet under the bumper of a Ford Econoline van.

    Seatbelts are highly, highly effective restraint systems. Airbags add only a little on top of that and add a lot of potential for loss of vehicle control IF they deploy in error. For example, if I strike a 40lb dog on the freeway doing 70MPH, obviously my life is not threatenedI can maintain control of the vehicle IF my hands are not blown from it by a deploying airbag. New ones are getting smarter, of course, but I have no problems with no airbags.

    Now, if you get in a VERY serious accident I would agree that every little bit of help is a good thing. But let's be honest-- in those VERY serious accidents isn't it chassis design and physics that determines what happens? A pillow isn't going to do much when the car deforms around a bridge pillar at 60MPH, therefore I concentrate on my driving and always wear my seatbelt instead of worrying about if there are airbags installed and what kind they are.

    -Colin
  • paisanpaisan Member Posts: 21,181
    The place I got the tint done at is also most likely subsidized by the "Organization" if you kno w what I mean ;)

    As for the fate of the XT6... So far it's $650 to get the parts to convert it to non-air, but I have to find out if the upper perches are there for the springs. Once I get the KYBs and upgraded springs I'm gonna get Kuhmons for the 15" forester rims for auto-xing/ track events.

    -mike
  • grahampetersgrahampeters Member Posts: 1,786
    Yes, The Australian Outback has a full size spare fitted although it is a tight fit and there is a slippery plastic shield to fit over one side of the wheel to ease it down into the bucket.

    I will recheck sizes as i alwats forget what size they are but they are excellent Yokohama Geolanders fitted as standard to Australian spec cars. Vey difficult to break traction with them.

    Cheers

    Graham
  • kenskens Member Posts: 5,869
    Graham,

    I'm curious to know which Geolandar the Australian OBs get. While you're looking at your tires, could you also find out the model number. In the US, there are two types of Geolandar H/Ts -- model G035 and Y816. The Forester S here gets the G035 and I really like them.

    Ken
  • alingaling Member Posts: 598
    Check out these pictures and the license plate:
    http://www.overboost.com/images/273/thumbs/dscn8829.jpg
    http://www.overboost.com/images/273/thumbs/dscn8828.jpg

    Here's the article:
    http://www.overboost.com/story.asp?id=273

    Drew/aling
    Townhall Community Leader/Vans Conference
  • pattim3pattim3 Member Posts: 533
    I actually have more information on this at work, but I'd suggest you go to the IIHS data on line. The data is very confusing and we (SOA) have some questions. The information is based on a couple of hundred thousand of Subaru vehicles sold during the period analyzed. The 18 that they referred to is a questionable number. Our records indicate a total of 6 accidents. I'll get you all the information later today. The article itself is very confusing, but the data on the website is more detailed. I'll also post their link later.

    Patti
  • pattim3pattim3 Member Posts: 533
    IMHO - To test out the bags requires crashing a few cars to test the dynamics. While we are working on this study, I really doubt that some outside supplier has done that. We do have the leather in the OB, but because of the vehicle design differences, you cannot use the same data. While someone might warrant the work that they did for 3/36, that warranty won't help much if someone is injured. I guess working with SOA for so long has jaded me a bit and I agree with their conservative approach before just approving something. Hopefully, no one who has had the leather installed will have to rely on these bags. I understand wanting the leather (I love it in a car), but so many companies don't stand the test of time when something arises and their financial resources are limited. Did they provide anything in writing to guarantee proper inflation in an accident? I'd demand it if they didn't.

    Again, not to be a wet blanket, but I do worry.
  • grahampetersgrahampeters Member Posts: 1,786
    Ken

    The Aussie Outback is fitted with Geolander G040 which is a slightly more aggressive tyre than conventional road rubber but very good on road. Traction off road (but not too far off) is very good.

    It is bucketing down with a misting but heavy rain which seems to be sweeping through my carport at present. We are wondering whether it is time to launch the boat. Even the ducks are wading rather than flying. Somehow, I think I will pass on crawling around reading the tyre placard for tonight.

    Cheers

    Graham
  • lucien2lucien2 Member Posts: 2,984
    Any Impreza (gasp, NOT the turbo) release date news? I mean, that you're allowed to tell us? :)
  • rshollandrsholland Member Posts: 19,788
    Subaru really should make this a bit larger to accommodate larger tires. Does anyone know if there are any engineering reasons as to why this hasn't been done, or why it can't be done? ...Such as interfering with the suspension, fuel tank, body strength, etc.?

    Bob
  • bluesubiebluesubie Member Posts: 3,497
    I took a friend from Queens, NY car shopping this past weekend and had a hard time finding Legacy GT Ltd sedan's (auto). I took her to Bell in Rahway, NJ and she test drove a white one. We went to Flemington and they didn't have any GT Sedans. I called up Somerset and they had just sold their only one. I checked the internet and Liberty in Oradell had one 5-speed and Hillside didn't have any GT's.
    Is demand exceeding supply?
    Dennis
  • bg18947bg18947 Member Posts: 184
    I think people should get their information straight. There is some misinformation being posted.

    #1 - G Forces do not trigger airbags. There are a number of sensors in your engine compartment, and in the side of the vehicle if you have side air bags. These sensors are connected in a circuit. If the circuit is broken because of an intrusion/penetration of the engine compartment, the air bags are deployed. The circuit is color coded, so that a trained mechanic does not accidentally set off the air bags. The collision has to be bad enough to trigger a break in the SRS circuitry before the airbags are deployed. The basic owners manual explains what types of accidents will set off the manual. If you dropped the car from 10 feet (which is a lot of Gs), the airbags would not deploy unless your suspension failed to keep the SRS circuitry intact. Side air bags work the same way. If the sensor on the side of your car is triggered by an penetrating impact, it will deploy.

    #2 - "Leather seating surface" is just that. Most auto manufacturers do not make a complete leather seat for autos. Why would you want to waste leather on the sides of the seats? Take a close look at your leather seats from the assembly line, you'll see that only the seating surface is actually leather. The sides are reinforced vinyl. If you look under certain lighting, you'll see a difference between the surfaces. That stuff on you door is not from a cow but is made of leather-like vinyl. I'm sure that some cars do use real leather throughout, but I don't think any of them sell for less than $40K(US). When you apply leather conditioner, apply it to your leather seating surfaces only! You're better off with a vinyl protectorant for the non-seating surfaces. The manufacturer's catalogs do say "leather seating surface", consumers should not make any more of it. They try to stay away as much as possible from saying "leather seats". It's quite possible that the after-market manufacturers make full leather seats, I've never investigated this since I don't have the interest in upgrading any interior presently.
  • bg18947bg18947 Member Posts: 184
    I bought my 2000 GT Ltd from Liberty Subaru last year. I ordered on Oct. 10, and got the vehicle about December 9th or so. They had a Titanium just sold when I went shopping. I think the problem is, most dealers don't stock up with GT sedans because the market right now is mostly for Outbacks and Foresters. I think there is a dealer risk of stocking the wrong color GT. Whereas the other Subies are more popular and the dealer is willing to order a number of different colors because they know it will be sold. I remember Liberty had a White GT that took a long time before it was sold. I think the White Birch is a mistake for a GT color. Subaru should have stayed with their whiter white, like the one on the Forester. My guess is you'll have to order it and wait the 7 weeks, unless they have something scheduled to come in in your color.
  • kate5000kate5000 Member Posts: 1,271
    I always believed in seatbelts but crash of Di's MB convinced me 200%. Ironically, Diana campaigned against dangers of landmines, but became a victim of simple recklessness of not wearing a seatbelt. Note that the only survivor in that car was the bodyguard who wore a seatbelt. I think airbag also helped him to save what's left of his face. I recall I read somewhere that Diana would have survived for sure if she wore a seatbelt (her part of the car was not nearly as damaged as the front where surviving bodyguard was).

    The princess would have been much safer in my old Loyale: I always make sure everybody's buckled up.
  • kate5000kate5000 Member Posts: 1,271
    3 of our Subaru Crew topics are listed as the most active ones. Note that ML (M-class) topics and MDX ones are leading the pack, with Drew Ling contributing heavily to each... ;-) Drew, a few more months of reading your knowledgeable posts (and a couple of pay raises) just might convert me to MB fan...
  • bluesubiebluesubie Member Posts: 3,497
    Yeah, there were a lot of Outbacks at all of the dealers. I was calling the GT the "Forgotten Subaru". She wasn't crazy about the color selection either. She was hoping it came in blue ridge pearl or the similar blue on the new Forester. No blue for the 01 GT at all. IMO, the black looks very sleek.
    Dennis
  • amishraamishra Member Posts: 367
    There has never been a time where I thought I could rollover in my 2000 OB. Can't say anything about the previous years, but I'm really quite surprised, considering the low center of gravity.

    I've done some pretty serious turns at high speeds in the OB, and the only thing that has ever happened is the tires start to squeal and then slip. That's it. Otherwise the car feels damn solid on the ground.

    ash
  • tincup47tincup47 Member Posts: 1,508
    I do beg to differ with you, I have worked in the
    Auto industry for 20 years and have working knowledge of SRS systems. All manufacturers use accelerometer switches to set off the SRS systems.
    Some manufacturers use single point systems that incorporate the sensor into the SRS ECU. Check out some factory service manuals and they will give descriptions on SRS operation
  • c_hunterc_hunter Member Posts: 4,487
    One thing about the article is that they are implying there is a sound correlation between vehicle instability and rollover occurence.

    "No lab tests perfectly predict stability. To measure it under realistic conditions, IIHS calculated what proportion of single-vehicle, fatal crashes involved rollovers."

    Taken in reverse, this implies that all fatal single-vehicle rollover crashes were caused by vehicle instability. I don't think that is a reasonable conclusion. If I drive a car over the edge of a mountain road and roll it 35 times, it doesn't indicate that the vehicle is unstable on the road, just that it obeys the laws of physics when driven off a mountain. If my car slides off an icy road into a ditch and rolls, it doesn't indicate that the vehicle is unstable on the road, it just verifies the fact that vehicles roll over in ditches.

    When human interaction and environment are involved, you can't make conclusions about a car's stability just based on statistical occurence of crashes. Example: What if it turns out that crash-happy drunk drivers are drawn to Pontiac Aztecs (hey, it seemed like a good choice) and Aztec rollovers skyrocket (along with sales). Does it mean there is a stability problem with the Aztec? Not necessarily.

    I think this "low-key" quote sums it up:

    "'So a single-vehicle crash involving a rollover could indicate an unstable vehicle,' says Julie Rochman, spokeswoman for IIHS, a trade group supported by auto insurers."

    Yes, it "could", but that is far from a conclusive correlation. That kind of hypothesis would get tossed out in any serious engineering analysis.

    As an engineer, I would trust lab/track vehicle stability and dynamics data over real world accident statistics any day. The lab/track tests are designed to specifically evaluate and measure stability, independent of any other factors. If you want real-world stability data, then you would have to go out on the road with the right equipment to measure stability under realistic conditions. Using accident data does not qualify as the right equipment to me.

    Craig
  • kenskens Member Posts: 5,869
    Graham,

    Interesting. The Aussie OBs are fitted with the G040 while the US spec Forester S gets the G035.

    From the description you give, they sound like similar tires. The G035 is H speed rated (up to 130mph) and has a slighlty more aggressive tread pattern than conventional passenger car tires. I've found mine to be very good in rain, light snow and light-duty off roading.

    Ken
  • rangerron7rangerron7 Member Posts: 317
    Ken & Graham,
    Who makes the Geolanders or is that the name of the manufacturer?
    Thanks,
    Ron
  • paisanpaisan Member Posts: 21,181
    I believe the real world data is more valid than track data. Is the track a nice smooth surface? or is there those bits of gravel that build up on the sides of the road there? Cross winds? etc. etc. The real world #s IMHO deliver a far greater dose of reality than any testing could do. Kinda like "show me the money"

    -mike
  • soon2bsubeesoon2bsubee Member Posts: 137
    It is true that dealers carry so few of the "forgotten" Subaru, even down here in South Florida where SUVs are the most popular vehicles (figure that !!! the biggest hills here are the garbage dumps and highway overpasses !!!) They sell mostly Foresters and Outbacks. We had to order one also (White Birch, auto; from Fitzgerald's Florida branch in Clearwater)...no place to go off road other than the swamps...South Florida is the type of place where the majority of people lease their cars for 2 years....not the type of demographics that Subie owners fit into.
  • rangerron7rangerron7 Member Posts: 317
    nt
  • p0926p0926 Member Posts: 4,423
    For all you Subaru fanatics: LL Bean now offers a polar fleece top with the Subaru name & logo over the right breast. However, it's kinda pricey at $74.

    -Frank P.
  • locke2clocke2c Member Posts: 5,038
    I agree with Craig 100% on the rollover article. Many, many articles are written with assumptions made to support their predetermined point of view and often the first thing a reader should do is think about it objectively. Are Corvettes unstable? No way. Do a lot of them roll? Yep, sportscars in general are that way-- it's the drivers they attract.

    There are so many factors that can lead to vehicle rollover that it seems laughable to try to look at simplified raw data and decide if it was the vehicle's handling traits that were responsible.

    I also agree with Tincup on the SRS issue, but I'll hold further comment.

    -Colin
  • ray_cray_c Member Posts: 36
    Hi Guys,

    I'm new and sad. My wife and me have just bought our 2001 Outback last Saturday. But the dealer will not let us drive it home on Saturday because we didn't have full cover insurance (We have already pay and signed all paper works).

    So we went and got ourselves some full cover insurance on Monday and went back to the dealer to pick up our Outback. When we were checking over the car, we notice that the odometer has 8 miles more than what it was when we have just finish the test drive. So we ask where does the added 8 miles come form.

    The sales manager said they take it out for a test to make sure everything is ok.
    And my wife said that can't be, your were ready to gave us the car on Saturday night with out any test, why would you need to test it for the second pick up.

    And then he said maybe they take it for gases fill up.

    And I said that can't be eight, there is a gas station on the corner why would your need to drive 8 miles just to get gas and the gas tank was full when we test drive it.

    Then he said maybe they take it to storage.
    So I ask him where is this 8 miles far storage at and he couldn't answer me

    Then he said I read it wrong (the odometer), or the sale guy wrote is wrong, or he wrote is down before the test drive, and it just 8 miles, and so on.

    I am very mad about this treatment from the Subaru dealer (Jack Miller). First they won't let us drive it home (That is fine with us). But when we were ready to pick it up it has an extra 8 miles on it, and when ask about the extra 8 miles all we get was lying after lying and then was told it's just 8 miles. You know guys it's not about the 8 miles, it how they treated us when ask about the extra 8 miles.

    Guys, Patti, I need your help here, I want to get back at the dealer (Jack Miller).

    Patti, does Subaru dealer represent Subaru? How can they treat us (Subaru Customer) like that.

    Thanks,

    Ray

    P.S. sorry for the long and sad first post
  • paisanpaisan Member Posts: 21,181
    Yeah there is a guy over there who has a hardon for me and a few of the other Isuzu fans. He keeps posting crap up there (luckily Edmunds has been deleting them) It sux that one guy can ruin it for everyone like that. I'm pretty annoyed about it myself.

    -mike
  • alingaling Member Posts: 598
    Yes, it's pretty pathetic, but it has been dealt with...for now.

    Good luck with the Crew topics! BTW, are you one of the crew chiefs? :-)

    Drew/aling
    Townhall Community Leader/Vans Conference
  • paisanpaisan Member Posts: 21,181
    will be the spokepeople for the Isuzu area. This guy never gives up though, Edmunds kills his accounts and now he just makes new ones... Go figure.

    -mike
  • p0926p0926 Member Posts: 4,423
    Ray- The dealer was certainly within their rights to require you to obtain full coverage prior to driving your new car home (unless of course you paid cash).

    Now....as you've no doubt already figured out, your dealer most likely let someone else test drive your car over the weekend. This was probably an honest mistake on the part of a salesman who didn't realize that the car had been sold (it's unusual for a sold car to still be on the lot). Of course there is no excuse as to why they didn't just own up to their mistake. However, I'm not sure if you have any legal recourse, especially if you've taken delivery already.

    You can and should call SOA and complain about your dealer's lack of integrity. Also, a good way to get back at the dealer would be to nuke them on the new vehicle customer satisfaction survey which should come in the mail.

    -Frank P.
  • ray_cray_c Member Posts: 36
    You know Frank, I have figured out that they might let other test drive it. So, when I was about to leave the dealer on Saturday night I have ask the sales guy to put a big SOLD on it. And he said no problem.

    I'm now too mad to enjor our new Outback :(

    Ray
  • amishraamishra Member Posts: 367
    You can refuse delivery of the vehicle depending on what your state laws are. If it's your car (you paid for it), and they let someone else drive it - worse, they won't admin it, tell them you want another OB. Make them give you another OB, or let them know you'll be talking to a lawyer.
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