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If your chevy/gmc's were so great, why didn't you stick with them?
Keep in mind that GM is just an middle-rate product. Acura is suppose to be a premium model. Maybe they hired some GM engineers?
It's common knowledge that the forgien companies are learning to make cars cheaper in quality. My next car will be a Ford.
Wanted to try out some of this new, more exciting, technology...?
These days to get a decent Ford you have to have the kind of deep pockets it takes to buy a Lexus.
My cars worth 21600 according to KBB(excellent). This got me thinking maybe i can dump my mdx and get a hummer h3?
Anyway, guys, apparently used mdx's are very much in demand right now so I guess you will get back every penny and then some if you decide to unload it.
But then I just read this article today about used car prices are going up unbelievably. I noticed that edmunds 06 mdx rating is 4.7 even w the tranny issues.
http://www.chicagotribune.com/business/breaking/chi-used-car-prices-to-rise-2011- 0621,0,5778742.story
Thoughts???
If you want to trade, go check out your options. Used car prices are nuts right now so you may indeed like the deal offered. Don't get your hopes up too high - Kelley's numbers are asking prices. Check for the TMV under the Used Cars tab above; chances are it's a bit lower, especially the trade-in value.
But the letter isn't unique to you or to MDX owners (but you don't have to let the dealer you know that). :shades:
I have to research da hell outta H3 about reliability. I am not about to go from a headache to a bigger headache or migraine! If the H3 was 7 seater, I'd be at the dealer already.
I'd guess that reliability/repair is poor..
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My MDX has 47000 miles. It had the same problem and was jumping when I braked like the accelerator pedal was stuck. I took it in to the dealer and they did a software update. Did not fix the problem. It is dangerous and will cause personal injury if the brakes do not grab. The Acura people claim there is no problem. There is and I will contact governmental agencies about this serious and dangerous situation.
Keep complaining, make them call Honda in California and don't settle for less. File a complaint at the Better Business Bureau for starters if they don't give in.
Next car, don't buy a Honda product. My next one will be a Ford.
That would be a bigger mistake.
A contract attorney suggested I could take them to small claims court myself, since hiring him would be too expensive. Is that the threat?
Thanks,
I am about to buy used 2005 MDX base with 70K miles on it for $14k from individual seller. One of my friend told me about transmission issue and I checked this forum and now it got me worried.
I test drove car and everything seems ok but I am no expert and 5 mins of test drive is not going to give me any insight.
Let me know if there is any suggestion and or something I can do to verify transmission before buying.
thanks,
Sam
The 2003 MDX has had a large amount of torque converter and transmission failures and has had no sort of recall done. I would be willing to compile the information and send a claim through to the Better Business Bureau or any other route that would be necessary.
I'd rather take my chances with an Acura paid BBB arbitration than wait forever for a nebulous class action suit.
A case in which the only winners are lawyers (MSNBC)
But it might take a lot of hits to this page, since from my experience Customer Service folks still don't get "it"!! Lexus guys get it and understand the value of customer acquisition and retention. In our case the retards at Acura Customer service didn't want to waive the $1000 the dealer wanted us to pay for the installation cost of a re-built transmission!!
In contrast, Lexus gave us 4 brand new Michellens when we complained about the noise and rattling of the steering wheel from warn out tires on a a LEASED car w 43,000 miles on it!!
That's why we can't wait to JUNK our MDX and get a Lexus. The experience of dealing with Acura folks vs Lexus is night and day!
We've had horrible experience w Acura on Product Quality, inconsistent dealer experience and miserable Customer Service at Acura USA on our 2004 MDX.
On the other hand, if you go to the BBB or your local consumer protection agency you may get relief a few weeks or months. Or do both BBB and Facebook at the same time.
We have been extremely disappointed at the Poor Quality of many items on our 2004 MDX. From the sound system, radio reception (Acura folks could NOT even get a BOSE system to work where we get static from local FM channels) and your favorite topic the MDX transmission and 80% plus chance that it will eventually fail you.
Our saga with transmission is too long to re-post, but suffice it to say that it's not worth the headache.
Also remember that you have another $900-$1900 cost just around the corner since you will need to replace the timing belt at 80k miles!
It's NOT worth it. Acura MDX is NOT a luxury brand when it comes to services and product quality. Avoid it.
Customer Relations Department Acura
1919 Torrance Blvd. 500-2N-7E
Torrance, CA 90501-2746
Toll free: 1-800-382-2238
I explained my situation that there were a litany of transmission failures in my model year, yet no recalls. I was patient and answered all of their questions while stating that I had taken my MDX in for the same problem at 50K miles but no one at the dealer could diagnose the "rumble strip" sound. They asked me if I had owned any other Hondas in the past. This has to do with loyalty and their willingness to subsidize the repair. They ended up paying 75% of the cost of the torque convertor replacement in the end.
You can also start by contacting your dealer service manager and let him do the work. If he doesn't, then go around him.
Should I have stuck it out and got more out of them, maybe. I was tired of the hassle.
Not to mention the non-functionality of the Rxes F/awd system in comparison to the SH-AWD system.
LOL..."software" issue, y right...where's our recall?
I wonder if a Tunisian style protest where we torch a few Hondas & Acuras in front of their US Corporate Headquarters would get their attention!? :mad:
If we get a sponsorship from Lexus, I will be more than happy to torch our 2004 MDX. The statement it makes is that I don't want ANOTHER person suffer the SAME fate or poor product quality, poor workmanship, and in-consistent dealer support at the Handa/ Acura!
Does anyone know Michael Moore!? He might want to make a documentary film of this!
Basically, they are throwing in the transmission for FREE and you pay for the installation cost of the dealer. Our attempt to wave the 1,000 didn't go anywhere, so we didn't replace it specially since the 2nd dealer did NOT suspect there was a problem w transmission.
Good luck and read my post about torching our MDX in front of their corporate headquarters if Lexus sponsors it.
Ford, Honda, Chrysler Launch Big Recalls
Driving back from the shore last night (wife's car I do not drive it normally) I noticed the RPMs at one point were about 2,000 at 70 MPH. Next time I looked down they were 2,700. It didn't click at first but then I started to take my foot off the pedal and let the RPM drop down below 1500 and slowly reapply power and sure enough it would bite at 2000 and maintain 70 MPH until it would slip our of D5 again and I would have to repeat the process.
Has anyone else noticed this? I have been back to the dealship over 8 times since they changed that converter asking about my poor mileage.
13 MPG for goodness sake!. Its been eating out of house and home.
My email is kflb143@verizon.net
Thanks
I came across a NHTSA Item Number : 10020141which is the Service Bulletin Number 06004 recommending transmission replacements for 2004 MDX!! We have an MDX 2004 which has been diagnosed by ONE local dealer as needing a replacement transmission.
Customer Service folks at Acura insisted that we pay for $1,100 of the cost of this replacements and we refused. Now armed with this information, do we have a shot of getting the replacement done at Acura's dime since the Service Bulletin clearly calls for the replacement of the transmission.
We filed a complaint w NTSB, but any ideas or suggestion would be appreciated.
Myself and another family member had numerous issues with Acura's transmisions and most were not resolved to our satisfaction.
Don't be surprised if Acura goes the way of Oldsmobile and Pontiac.