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2013 and Earlier - Toyota Sienna Prices Paid and Buying Experience

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  • joepa2joepa2 Member Posts: 3
    Any recent pricing in the PHL suburbs? Looking at the XLE loaded. I'm hearing close to MSRP and find this hard to believe.

    Thanks!!
  • chitra99chitra99 Member Posts: 1
    We took this vehicle for a test drive. It has power sliding passenger side door. Has only minor visible problems (inspection pending). Only 25K miles on it. Great color - though scratched in a few locations. Price seems OK at 14K. Only problem its a rental vehicle - Alamo rental service. Don't know if we should buy this or not? Any suggestions are most welcome!
  • lok888lok888 Member Posts: 1,788
    You may want to check the vehicle history from the internet. According to Edmunds, the trade in is $16K, private party is $17.7 and dealer is $19.4K. I think you still have some factory warranty left.
  • prodogsprodogs Member Posts: 28
    I ordered from Bennett $850 over invoice (Invoice + TDA that is) plesant to deal with email me prodogs@yahoo.com for salesman name. I ordered two weeks ago and waiting on allocation for XLE LTD. Also there is another good deal in MD but your deposit is not refundable there.
  • jonjazzbluejonjazzblue Member Posts: 8
    What is TDA and how much is it?

    Did you also get the holdback deducted?
  • prodogsprodogs Member Posts: 28
    I think TDA stands for something like Toyota Dealer Advertising. Cars Direct includes this in their Invoice Pricing. The Dealer hold back is included in the price.

    At the end of the day, you have to settle in for what you want to pay.
    Bennett offered me the car for $2800 under MSRP. Given that the market is hot for this I believe that this is a great price.
    -
    In addition Bennett and the salesperson I have been dealing with their have been wonderful so far.
    -
    I am still waiting for my build date, so i'll reserve my final opinion until after I get my build date and VIN#
  • steverstever Guest Posts: 52,454
    Try a Discussion Search in here for lots of posts about TDA, like this one:

    sarniasting Jun 5, 2003 7:26am

    Steve, Host
  • suni2suni2 Member Posts: 17
    Can you give me the name and the number of the sales person you got your sienna from? I have alreay e-mailed you a short note. thanks
  • prodogsprodogs Member Posts: 28
    please email me again as I thought i responded to everyone who gave me a shout

    thanx
  • perflooziperfloozi Member Posts: 1
    "Negotiated" (term used loosely here!) a sale agreement on a '04 Sienna LE Awd. Pkg#4
    at MSRP w/a couple of accessories added at dealer cost - along with a decent trade-in for my '99 Subaru Outback Wagon w/40k mi. @ $13,650.

    I focused on getting a decent price for the trade-in as I had little leverage on the supply side of the equation.. and felt comfortable with the deal "as a whole".

    The dealer (Peruzzi Toyota - Hatfield, PA) was only too eager to trade a similarly equipped model "in stock" w/Dealer Locator for the color I had specified, and 4 days later called to inform me they couldn't find one (Desert Sand - a real "radical" color choice I know); so it was off to factory-allocation I went.

    After waiting dutifully for the requisite 7wks. the car was finally in today, and upon asking for a fax of the "official sale" invoice, I noted that my trade-in vehicle was now worth $1000 less than when we made the deal (you know, the one he couldn't deliver on!).

    To make a long story short, we left the dealership with my 4yr. old daughter in tears as we tried to explain to her what had just happened to us. The wife broke me down (still can't explain this yet) and called them back to try to work something out after our initial "shock and awe" and the car was already sold 1hr. later!

    Just thought I'd like to share my Toyota Experience. Still hoping there's a happy ending to this whole charade, can't imagine one at this point which doesn't involve going to another dealership and waiting an addtl. 7wks (and my car depreciating another $1,000)!
  • shuedshued Member Posts: 107
    2004 Sienna 5338 model (8 seats) deal in San Jose
    area:
     Invoice (LE + BI + Z1) =$24,045.
     (Surprised that dealer invoice have $56 dollar
     difference with KBB information, it should
     be $23,989 in KBB. Does this $56 is the cost to
     delivery the van from another dealer?)
     3% benefit=$722
     TDA = $443
     sale price = $24045 + 722 + 443 = $25210.
     Plus tax+lic_+document.
     I know one guy at middle of May get @24,500
     for LE BI 7 seats. Not sure he has Z1 package.
     If not, then his deal is $400 better than mine.
  • areyesareyes Member Posts: 4
    The best price I've been offered so far here in MA is $23,000 for a CE 7 seats with package #2 and car mats. Dealer invoice is $21,977. How are others in New England area doing now? How does this offer strike you, good or not? Thanks for your input, I've found everyone's postings to be very informative.
  • bakelly11bakelly11 Member Posts: 64
    I'm sorry to hear about what the dealer did. I have a 4 year old. I know there's no way to explain anything to a 4 year old.

    I hope things work out quickly for you.

    Bev
  • mayhem2003mayhem2003 Member Posts: 28
    I had a ver similar experience. My vehicle dropped about $1,500 Cdn in value in 9 weeks while I was trying to figure whether I should buy the Odyssey or the 2004 Sienna. For a relatively new car, I think depreciation at $250 to $350 per month is reasonable but you also have add demand/supply,and other factors into the equation.

    You know what I did instead. I sold my vehicle privately and brought that purchaser to the dealer so that I can also get the trade-in tax credit. This is very rarely done. I save almost $3,000 Cdn (inc. taxes) by doing this.
  • lok888lok888 Member Posts: 1,788
    Almost every dealers here in MA are selling the van at MSRP. Some of them were not even return my emails. The Expressway Toyota is the only one can offer me some discount (2 to 3%) for CE or LE 8-seater because I and my friend recently bought our 03 Camry SEs there.

    The current market situation does not allowing any huge discounts. But as many Siennas (7-seater) are coming, a minimum of $500 off is possible. I can see you they discounted yours for about $1000 and considering the MSRP=$24131, Factory invoice=$21663 and TMV=$24074. The price is fair. Can you tell me which dealer did you get the quote from? Is it in stock or on incoming list?
  • itch1itch1 Member Posts: 29
    Back in April, I found three MA dealers who were willing to deal. The three dealers were Balise in Springfield, Herb Chambers in Auburn, and Expressway. All of them would do 3% over invoice. I went with Herb Chambers based on location and dealer size. My van is coming in this week. So far, no surprises. I dealt with the internet sales managers via emails.
  • mohalamohala Member Posts: 2
    Somebody mentioned that there was a good dealer in MD that was willing to offer price significantly enough below invoice. Would you please let me know who that dealer is. Thnks.
  • steverstever Guest Posts: 52,454
    Try a Discussion Search in here for recent posts. Search on both "MD" and "Maryland." You should get about 10 or 12 hits and hopefully one or two will be what you are thinking of.

    Steve, Host
  • lok888lok888 Member Posts: 1,788
    I tried Herb Chambers of Auburn with the email. I have got no response from them. Expressway will be the one I am going to try. The sales manager said they can give me about $1K off the MSRP. I am also looking for a LE 8-seater. And you have been waiting for 2 months now. How much did you pay? Is it 3% over dealer invoice (after the holdback)?
  • itch1itch1 Member Posts: 29
    Here is the deal that I got:

    8 Passenger LE with LE#7 (BW), Z1, Wireless Headphones, and hood protector

    The Invoice is as follows:

    8 Passenger LE $21,969
    BW package $ 2,364
    Wireless HP $ 64
    Z1 $ 174
    Hood Prot $ 64
    Destination $ 510
    TDA $ 467
    Gas $ 6
    Total Inv $25,618

    Purchase Price was $26,350 including all of their doc fees and inspection sticker ($222 which I go tthem to include in the purchase price)

    The only thing that I have to pay above the $26,350 is the registration and the MA tax.

    I could have had the same deal at Balise and Expressway as well. I gave my deposit on 4/29/03 and the van will be in this week. I got the VIN last week and was told the van is in freight.

    So the $21,969 includes the $488 holdback and $244 finance reserve. All three dealers told me this was non-negotiable. So I guess I had to accept that but I told all three dealers that I would not pay for their doc fees, registry service fees, title prep, and inspection sticker - that was non-negotiable!

    I hope this helps.
  • JOSEAGULLJOSEAGULL Member Posts: 7
    I live in the Urbana-Champaign area and emailed 7 dealers around the area from the toyota website. Until now (it has been a month), no reply. Any ideas where I can get a decent deal around central illinois or chicago area?
  • steverstever Guest Posts: 52,454
    Try the Dealer Locator service under the New Vehicle page here. You should at least get a reply :-)

    Steve, Host
  • lok888lok888 Member Posts: 1,788
    I didn't get all the replies from all the dealer that I contacted. I contacted some via Edmunds dealer locator and some via the dealer's website. I only got 2 responses from out of 8 or 10 dealers' response. Only one out of 2 dealers keep sending me an email with a list of incoming Sienna for the next two months. None of them are 8-seaters.
  • steverstever Guest Posts: 52,454
    Only believe in faxes, or think it's too easy to zap an email without any intention of buying....

    Blast Fax Car Buying

    Steve, Host
  • mcross67mcross67 Member Posts: 6
    Shued,

    Would you mind revealing the San Jose Dealer where you purchased your 8-seat Sienna?

    Michael
  • areyesareyes Member Posts: 4
    I checked with a variety of dealers over the course of a few days. The ones who were willing to give me a discount off of MSRP for a CE 7-seater were: Herb Chambers of Auburn, Toyota of Wellesley, Acton Toyota, Balise in Springfield, and Expressway of Dorchester. (Itch1, I found your earlier emails about dealers willing to negotiate very helpful, as you can see!) In all cases I dealt with a sales manager, fleet manager or the general manager, except with Balise and Auburn where I dealt with Internet salespeople. At Dorchester, where I have no prior relationship, they were willing to give me 3% off of MSRP ($723.93 off of an MSRP of $24,131 with invoice at $21,977). They first offered me one to two % off of MSRP.

    Yesterday I ended up putting a deposit down with Toyota of Wellesley, where their final offer was $22,800 (lok888, this is the dealership that gave me the initial $23000 offer). This comes out to be about $823 over invoice and $1335 under MSRP. Everything has been done by phone and fax, and I have found them to be straightforward to deal with so far. The vehicle is in their allocation, to be built the week of July 21. Herb Chambers of Auburn and Balise's offers were the second best; Auburn in particular was pleasant to deal with. Itch1, let us know how everything goes this week when your car comes in!
  • itch1itch1 Member Posts: 29
    I got the call a couple of hours ago - It's in!!!! The dealer is about an hour away, so I won't be able to get there until Friday. But I can't think of a better way to celebrate Independence Day. I get to celebrate my independence from Ford ;-)

    Congrats on your deal. The funny thing about your experience is that, back in April, Wellesley and Acton wouldn't budge off of MSRP. Go figure! I'm glad everything worked out for you. It sounds like you'll have a much shorter wait than I did.
  • lok888lok888 Member Posts: 1,788
    I can properly do much better in Expressway Toyota as a past customer (bought a 03 Camry SE there a month ago), maybe 4% to 5% off MSRP from the sales manager that I personally known. I think it is still tough to get more than $1 off in MA consider the supply and demand sitution in MA. BTW, I began my Sienna shopping at Herb Chambers of Toyota at Boston back in March with the internet sales rep.
  • dparlerdparler Member Posts: 22
    Try Pitts in Dublin, GA or Taylor Toyota in N. Augusta, SC. E-mail me and I'll send you salespeople names. Or try faxing them both and asking for their best price. I would suggest doing your research first so that you know the color, options, etc you want.
  • jonjazzbluejonjazzblue Member Posts: 8
    Thanks!
    Pitts was recemmended by another Atlanta-based Edmunds message boarder, who'd bought from them.
    I emailed and spoke to a salesman at Pitts, gave him all the details, but he did not call back or respond to my email.

    Taylor Toyota quoted MSRP and 90 to 120 days delivery for an LE-8 with option #10. They were, however, willing to reconsider their price if I could show them a better price quote from another dealer.
  • prodogsprodogs Member Posts: 28
    Ok, put my order in on June 9th, but have not heard about allocation of my vehicle yet. Has anyone else on the east cost who put an order in around this time heard back yet?
    thanx
  • itch1itch1 Member Posts: 29
    It took about about 6 weeks after I gave my deposit for me to hear that my van was allocated.

    Deposit left on 4/29
    Notified about allocation on 6/11
    Van arrived in port 6/23
    Van arrived at dealer on 6/30

    I hope that helps
  • jamesspotjamesspot Member Posts: 57
    Dealers in MD and VA are getting full MSRP on the limited number on the lot that are being purchased practically off the truck. We went with CarMax Toyota in Laurel - great buying experience - for $307 under MSRP for LE pkg#7 with hood protector and floor mats.
  • prodogsprodogs Member Posts: 28
    Thanx for the feedback.

    I had heard from a dealer no the board that it should take no longer than 3 weeks to hear back on allocation. I would suspect that the first order was rejected and possibly the second one as accepted.
    -
    Again thank you for sharing your experience
  • itch1itch1 Member Posts: 29
    I think I misunderstood your question - my apologies. Yes, the allocations are done twice a month and you should hear the results from your dealer. I thought you were asking how long it took for a succesful allocation. In my case, the allocation request was rejected the first two times.
  • prodogsprodogs Member Posts: 28
    Hi,
    Just called my dealer to find out about my allocation. He explained to me that the way the process works as follows :

    - Place Orderwith Dealer
    - Order Placed on Stack with other others
    - Toyota Issues Allocation to Dealer
    - Dealer Matches Allocations to Orders
    - If you are high enough in the Q you get a build date
    - If not your order waits for next allocation

    Does this seem correct?

    I thought somehow that the order was entered and sent to toyota which influenced how the cars were allocated.

    HELP this is very confusing. I feel like I am getting shafted.
  • itch1itch1 Member Posts: 29
    That is pretty much how it was explained to me. I was told that the "stack" was controlled by the Regional manager and they were filling orders strictly by date of order. I selected a large dealer figuring that this would help to speed up the allocation process but that apparently was not the case.
  • prodogsprodogs Member Posts: 28
    The dealer said that they had the stack. I'll guess i'll call to clarify. Feel a little more comfortable if it is in the Regional Manager's hands and not the dealers.
    However, the way it was explained to me was that the dealer handled the allocation.
  • broncoguybroncoguy Member Posts: 39
    My understanding was that the dealer handles the allocation, but I certainly could be wrong about that.

    My vehicle took 3 weeks to be picked up in an allocation. Another 3 weeks until the build date and then 2 weeks for the delivery.

    I was told by a sales guy that Toyota does not really take orders like other car manufacturers where they slip in your vehicle in the middle of a production run to fill inventory. The belief is that it results in a higher quality build as the plant is not forced to switch from one model to another and then back again.
  • sbell4sbell4 Member Posts: 446
    and you do not have to worry about getting a build date. What is happening is that the smaller dealers are taking orders from people and saying that they will get you a van off of the allocation but they have no idea when they will be able to get you the van more then you do.

    High volume dealers sell more vans so they get replacement vans quicker and more of them. The large dealers sell more trucks, vans and cars and are willing to take stockpiled inventory of Echo and Corolla when no other dealer would want them so they are rewarded with more of the prime merchandise as well.

    I could give you a great price on a Sherman tank and would be willing to take a deposit from you to secure it but you would just have to wait until I get the next tank in my inventory before you can take delivery!
  • steveb84steveb84 Member Posts: 187
    Every dealer will have their own way of explaining how it works and different terms that they use - here is my shot.

    Twice a month, dealer submit their list of "preferences" to the region. The preferences include: model, equipment, and color choices.

    Before each preference is submitted, the list is updated to reflect recently placed orders.

    The list is submitted to the region, who matches it as close as possible to the vehicles the region is getting from Toyota Motor Sales.

    Each dealer is then contacted by the region with the vehicles they are gettting. (allocation)

    In a perfect world, the requested models match the ones allocated, but it doesn't always work.

    After the allocation, inventory managers work with other dealers, and within the Toyota ordering system to fill any outstanding orders.

    Getting the right cars is part science, part art, part politics. Some dealers are better than others. Bigger dealers get more units, so they have more ability to work within the system to get the ones they need.

    But some smaller dealers are pretty good at working the system too. ;)

    Did that confuse you more ? Hope not.
  • prodogsprodogs Member Posts: 28
    Steve that is perfect and also the way i understood it to work.
    I repeatly asked the dealer about the process, and specifically asked if they submitted anything to the region. He said no, that they were given an allocation and then matched them to the order.

    Your explaination clears it up
  • true_americantrue_american Member Posts: 1
    It's time to think how we are going to Pay because

    U.S Facing Challenge of Big Shift of JOBS To Low-Wage Nations(COuntries)

    Communication Networks are Becoming Faster and Faster to Link these Nations (Countries) with US
    Most of the JObs are Moving out of US
    Like Information Technology, Customer Support , Services, Call Center, more to come into this List
    Now we must ask the Question ????????????
    How we are going to Pay our Mortgage and Car Loans ???
  • sbell4sbell4 Member Posts: 446
    with money.
  • steverstever Guest Posts: 52,454
    back to the Sienna please

    Steve, Host
  • winedogswinedogs Member Posts: 102
    Is that person for real? Free trade means better prices for the consumer.

    More importantly what percentage financing are people getting that have already purchased their Sienna's.
  • tjm6tjm6 Member Posts: 14
    Any reactions to this proposed deal: I am looking for a 2004 Sienna LE 8 passenger option package #7. The dealer proposed MSRP (actually $23 under MSRP), but then also said there would be $390 document/prep fee in addition to a $26 title/lemon law fee plus the sales tax in my county. I realize that dealers currently are getting top dollar due to supply/demand dynamic. However, is $390 above MSRP (plus tax) too much or is it good/reasonable given the current situation? He said he would put it on order and I should have it within 2-4 months ($500 deposit). Thanks in advance!
  • itch1itch1 Member Posts: 29
    Look back at post #1642. I was able to get almost $2000 below MSRP for the same van. I would recommend calling/emailing all Toyota dealers within reasonable driving distance from you. It's not easy, but deals are out there. Good luck!
  • tjm6tjm6 Member Posts: 14
    To itch1: Thanks a lot for referring me to your prior post. Would you mind answering a few questions about your post?

    What is TDA? My dealer did not mention that.

    You said you got them to include $222 doc fees in the purchase price. Does that mean they increased the price by that amount or they just waived the doc fees? I assume the latter, but if it means they increased the price by that amount, what advantage did that offer you?

    You mentioned $488 holdback and $244 finance reserve. What are they?

    Thanks!
  • itch1itch1 Member Posts: 29
    TDA - Toyota Dealer Advertising fee - There's been many posts on this in this forum - seems like it varies from region to region but is pretty much non-negotiable

    They waived all of the doc fees

    As far as the holdback and finance reserve goes, I'm a little confused how these came into play. The base invoice price the dealer gave me was actually lower than the price quoted by Edmunds. When I added in the holdback and reserve that was quoted to me, the invoice price matched exactly what Edmunds had. So I decided to take Steve the Host's advice and focus on what I wanted to pay. I didn't get bogged down on whether or not I should be paying that fee or this fee. I said this is what I am going to pay and not a penny more - including doc fees.

    Hope this helps.
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