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Chrysler Town and Country EX/LX/LXi/Limited



  • cgaydoscgaydos Posts: 116
    Personally I'd seek out a '98. As mentioned earlier, the reliability record of the transmissions improved tremendously from '97 to '98.

    Otherwise, you should absolutely pay the $70 or so to have a diagnostic shop or mechanic look over the minivan. Even if they find nothing wrong with the minivan, set aside $2500 for the probable upcoming transmission repair.

    Finally, ask if the owner has all maintenance records. You should be able to determine if the extra miles are truly "mostly highway" by the intervals between repairs. Brakes and tires, for example, wear less per mile for highway driving than city driving, so should last longer (at least 50k miles).
  • jbrinda2jbrinda2 Posts: 12
    My wife and I have had our LXI for about a month and a half. Our standard configuration is that we have our twin four year olds in booster seats in the rear split bench. The one year old is in a car seat in the second row captains chair behind the passenger front seat (so she can be easily viewed by the driver). I removed the captains chair behind the driver's side so the 4 year olds can easily hop in and out of the back seat from the driver's side. This configuration is great for us as it allows me to hop in and buckle them up with ease and we can just plop the little one in on the other side without even bending over. On longer trips we will probably put the one year old in half of the split rear bench and remove the other side. We will put the other captain's chair back in and and put the four year olds in those chairs. This will keep the twins together and will maximize packing room. This is a dream compared to struggling with three car seats across the back of our 94 Subaru with the baby in the middle. Although I will say I am going to miss that car in the winter. I navigated through a blizzard of over two feet of snow with ease in that car.

    I wonder if anyone has comments on the floor mats. Our LXI came standard with carpeted floor mats. However, I've always been perplexed at why any car would put carpet over carpet. It just doesn't make sense. Carpets get dirty very quickly, even in summer. I also observed that the carpeted floor mats seemed rather thin and flimsy (rather odd, considering all the luxurious amenities in this vehicle). I had already put down a throw rug from the house that fits perfectly in the space directly behind the driver's seat where I had removed the captain's chair. It fits nice and protects the carpet from the kids getting in and out of the vehicle. However, I decided to order a full set of rubber mats. It cost $125 but I was pleasantly surprised at the heft and perfect fit. The driver's side has the nice floor nobs to lock the mat in place so it doesn't slide around and the mat covers all surfaces you would normally put your foot on. Call me crazy but I actually think the rubber mats look better than the carpeted mats and they will be infinitely easier to clean. For some reason the rear set of mats is on back order so I haven't put in the entire set yet, but it looks as though the rubber mats afford more coverage as well. They will be great in the winter. I hate to see that nice van get full of slush. The rubber mats should at least minimize the damage.

    We're getting ready to turn 1,000 miles and we are really loving this car. Oh incidentally, if anyone is wondering about how the A/C affects the mileage, we had it on for one half of an 160 mile trip and it seemed to lower the MPG from 24 to about 21. We averaged 22.5 for the whole trip with the AC off on the return. I love the trip computer and the outside temp and compass are great as well. Nice to not have a garage door opener hanging off the visor too!
  • bholiobholio Posts: 21
    While I can't say that I've been looking at used T&C's lately, I would never spend that kind of money on a car with >100K. I would never buy a car with over 100K to be used as my primary family transportation.

    Crysler minivans have a terrible reputataion for holding their resale value. Maybe try to find a Dodge Caravan or Voyager instead of a Town and Country. They should be cheaper. This bad resale value reputation should help you. Look for something which was leased by the previous owner.

    Invoice price on a new 2001 base caravan (4 cyl) is about 18K. With a 2000 rebate you are around 16K. This is pretty close to your range. It's not as nice as the T&C you are looking at, but it would be new.
  • dfsykesdfsykes Posts: 11
    FYI - here is my recent purchase info for anyone getting close to a purchase. I ordered from the factory an Lxi AWD loaded with all options. the negotiations consisted of 2 e-mails back and forth followed by a 10 minute phone conversation. The price was invoice (including a $475 regional advertising fee)less $2000 for consumer rebate (no financing) less $500 for dealer cash incentive for a total of $2,500 below invoice. I think I could have done better if I was willing to go through the torture of negotiating at the dealership. I think it is clear that very good deals are available with very little effort due to the slow sales of this vehicle. If anyone has additional questions I will try to help. Thanks to all in this forum who helped me in recent months.
  • napsternapster Posts: 3
    I am looking to buy 2001 T&C Limited. The dealer is providing a TV&VCP option for $2000.00 (AudioVox TV 5" Screen & VCP). We are considering the option because we have a 2 year old and we think it will be a nice feature to have on long trips. Any thoughts or suggestion on the quality, usability, and the price for the TV & VCP option?
  • cgaydoscgaydos Posts: 116
    You should be able to do better than $2000. List is $1400 + installation. Installation is, according to an earlier post, rated at 2 hours. Suggest you ask for a better price. Earlier posts have indicated they got the whole deal for less than $1600.

    You might mention in your negotiation that there are numerous sites on the web selling this for less than $1200, and in most cases you would pay no sales tax, only delivery.

    The problem with actually ordering the TV/VCP from one of these sites is installing it. If you don't have a Chrylser dealer install it your warranty won't cover installation-related problems. If you're willing to take that risk, you can employ a contract installer. Many department stores that sell car audio do not do installations themselves, but instead have lists of recommended installers -- these lists are one way you could find such an installer.
  • wandrew1wandrew1 Posts: 1
    I've got a 2000 Town & Country and am having brake problems, is anyone else aware of brake problems on this model? At 5,000 miles the brakes started grabbing and would cause vibration during normal braking. At 9,000 miles we took it to the dealer who said the rotors were warped. They machined the rotors (under warranty) which improved the situation, but by 15,000 miles the grabbing/vibration was back again. We took it back to the dealer at 19,000 miles and they machined the rotors again and replaced the pads. So far this has cured the problem (less than 1,000 miles), but I hate to think I'm going to have to have the rotors machined every 10,000 miles. Have others had similar problems, and if so is there any thought that this might be a design problem? Thanks.
  • steverstever Posts: 52,572
    You have 30 minutes to make any changes or fixes after you post a message. Just click on the Edit button that follows your message after you post it. That'll take care of our spell checker "fixes".

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  • smart_alecsmart_alec Posts: 19
    Most warped rotors are caused by over torquing the wheel nuts. This is easy to do when using an air powered wrench. Most tire "mechanics" will over tighten the nuts with the air wrench, then test the nuts with a torgue wrench. The wrench goes "click" when the proper setting is reached. The problem is, the torque wrench can't distingush between nuts at the proper tightness and those tightened way beyond specifications by the air wrench.
    Years ago I purchased a torque wrench. They cost as little as $20. After I drove the car home, I loosened the wheel nuts, then re-torqued the nuts to their proper values. The car does not have to be jacked up. Since then, I've had no warped rotor problems. A bonus - when you have a flat on that "dark and stormy night" the wheel nuts will readily come off.
  • I am a Mom who hates car shopping and especially the pricing part. Can anybody just verify that I havent made a huge mistake here?

    I have put a deposit down on a Used 2000 LXI with 10,000 miles on it. The dealer "picked it up at auction" I have great trepidation about buying another unreliable Chyrsler product since my Jeep Grand Cherokee has been dying a slow death but the T&C fits my dog/kid needs. Net net, we are at $24,000 plus "dealer cost" for 100,000 mile warranty ($1900) and a sunroof ($?). I am getting $4000 trade in on my 93 Grand Cherokee Laredo with dead a/c. Thank you!!!!
  • Hello there,

    coming from out of the US and not having credit history I was searching car dealers today for cheapos (below $5000). I got this dealer offering me a '96 T&C with 98500 miles for $4500. The A/C is broken, but else he says it is OK and it looks good. This is too good a deal to be true, what can be the catch? It seems that transmissions can be a problem, is there a easy way to tell?

    Thanks for the help!
  • I forgot to mention it was AWD.
  • mrl859mrl859 Posts: 168
    Actually, just leased it. Turned in a leased 99 Limited. The 2001 is very nice. Three concerns and one question. Has anyone experienced a very loud wind HOWL in the rear at freeway speeds? Has anyone had a loud metallic chirp in the right side of the dash/"A" pillar area over bumps? Has anyone figured out how to shut off the "Pep Boys" warning beeper on the very cool electric rear hatch?
    Has anyone ever seen one in Steel Blue. That would have been my first choice, but I don't know if they exist.
    Cgaydos:I called three times for Alex and he was never in. I left a message and he did not call back. Just as well, it was going to be a long drive anyhow. Thanks, though.
  • cgaydoscgaydos Posts: 116
    1. Could the howl be the roof rack noise problem that's been mentioned here? I haven't encountered it myself. Apparently one way to test if that is the problem is to move the roof rack bars to different positions and see if the noise continues. Also note the manual recommends certain positions for the bars in order to minimize noise.
    2. On the chirp, suggest you check if the car was in the recent recall. Mine was. (Oh ... and make sure the recall repair was performed BEFORE you drove off -- mine wasn't and the problem is severe enough to require towing the car to the dealership.) After the recall work was performed it ran well for 2000 miles then excessive crackle-pop noises started over bumps, when accelerating from stop and when braking. Took it to the dealer during the day and had the sales manager ride w/ me to make sure HE heard it. Turned out that (apparently) the recall work had caused debris on the strut, and the cleanup attempt dried the strut lubrication. 500 miles later, no sign of reoccurance.
    3. The "Pep boys" beeper is a pain, but probably is a safety requirement. You can avoid it, obviously, by opening manually.
    4. My first choice was Steel Blue, but I got outvoted for Champagne. In retrospect the Blue in Steel Blue is SOOOO subtle that it looks almost Silver, and we've had silver cars in the past.
    5. When I go back to the dealership (hope it doesn't happen soon) I'll check on Alex.
  • ingramwd2ingramwd2 Posts: 15
    Yes, a video system is definitely a nice feature to have.

    Have you checked with your dealer about the Mopar Video System which comes with a 6.4" screen, VCP housed in floor console and two wireless headphones? We have it in our T&C LTD and are very happy with it. I personally think it's A/V qualities are better than comparable systems from Audiovox or Rosen. Most importantly, it doesn't affect your new vehicle warranty since it's a dealer inatalled Chrysler product and is color-keyed to your interior. You should be be able to do better than the Audiovox on price as well; Chrysler web site lists it at $1400 MSRP + installation.
  • mrl859mrl859 Posts: 168
    Dfsykes:Are you sure there is dealer cash??? My dealer (third vehicle from them) told me there wasn't. I trust(ed) them. I have no problem with them making profit, but I do have an issue with lying. How can I confirm that the dealer cash (if existant) applies in SoCal? Does anyone know for sure? I got my van for invoice minus 300.00. I let them make dealer prep/advertising, etc. I also got 3800.00 rebate (including loyalty for return lease).
    Cgaydos:I tried moving the roof rack crossbars, but only once and only all the way forward and rearword. I'll play with it. The squeak seems to be clearly from inside the van, not the suspension, but I'll call and make sure there are no open recalls.
    Anyone:Has anyone actually SEEN steel blue on Limited????????
  • dfsykesdfsykes Posts: 11
    I saw on the Edmunds site that there was the $500 dealer cash. I told the dealer I was aware of it and expected the price to be reduced because of it. They agreed without argument. It is my understanding that it is a national program but I am not sure.
  • steverstever Posts: 52,572
    If you go to this Edmunds link and pick the van you are interested in, then you can select the incentives and rebates from the first pricing tab.

    Looks to me like there's both a $500 and $2,000 dealer cash incentive going on, not to mention a cash/apr combo deal.

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  • mrl859mrl859 Posts: 168
    If the Edmunds info is correct, and I'll assume it is, I got lied to. I'm going to call the Sales Manager tomorrow and let him know how I feel. I'm going to tell him that I feel he should rewrite the contract for 500.00 less as he lied to me. Considering this is the 2nd Limited I've leased through them, as well as a 2001 300M, it'll be interesting to see what he says. If he declines, I'll find another dealer when these leases expire. It seems like a large loss of future revenue for 500.00. We'll see.
  • steverstever Posts: 52,572
    Well, I'm not up on leasing (doing the math for a "straight" purchase is hard enough for me, lol), but you also need to verify whether the dealer cash incentives apply to leasing or purchasing. I can't tell from our link :-(

    You may want to check out some of the leasing topics over in Smart Shopper.

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  • cgaydoscgaydos Posts: 116
    mrl859 - Sorry if I wasn't clear in my post ... yes, I've seen a few of these. Actually, my comment about the blue being "subtle" was for Sterling Blue. The Steel Blue is, IMO, the nicest of the three blues. But in a dealer lot with 75+ T&Cs I saw only 2 or 3 Steel Blues.
  • david872david872 Posts: 11
    jc86 - I just bought an 01' T&C LXI and thought real hard on the extended but decided to wait until I'm two years into the manufacturers warranty. Why use todays money when you get 3/36? IMHO the increase in price to buy it two years from now is not worth giving up today's money. You also basically lose the 3/36 because the extended starts the day you buy it - both the time and the mileage Also, I recommend buying from a third party vs going through the dealer - it will save you a lot. I know because a just bought an extended policy on my 99' Concorde.
  • mrl859mrl859 Posts: 168
    Steve: the $2000 and $1800 were both applicable to my lease. The thing about the dealer cash is that it wasn't just hidden, it was lied about.
    Cgaydos:My 01 300m is steel blue and I would like to have seen a LTD in that color prior to opting for Green, but there wasn't one in San Diego county.
    Regarding the Walt Disney rear hatch beeper, I'm going to figure out a way and I'll post it here.
  • jc86jc86 Posts: 18
    I spoke to a sales person, he said for the dealership to get the $500 dealer cash, they have to meet quota. Since they don't, they won't be getting the money. Does anybody know anything about this?
  • jc86jc86 Posts: 18
    david872 - Who did you get the warranty from? Do they have any info on the web?
  • bholiobholio Posts: 21
    When I went about buying my 2001 T&C, the dealer mentioned that since he had just acheived some sales quota a few days ago, he could give me 'dealer cash' on my T&C.

    This was at the end of March. In my case the dealer had no reason to lie about dealer cash being tied to a quota. He offerred me the cash without my knowing that it existed. He used it to get me to buy something from his lot instead of placing an order.

    You could call Chrysler customer service. I don't have the number handy, but I've called them twice with rebate questions and there was very little hold time and polite, quick answers. The number was somewhat hard to find on their website.
  • bholiobholio Posts: 21
    What is the best that anyone has done on rebates on a 2001 DC minivan. Chrysler keeps changing them around monthly, but it seems that they always add up to $2500.

    March has $1500 cash back and $1000 Dealer cash. April raised the $1500 to $2000, and added a $500 owner loyalty thing. May seems to have $500 dealer cash, but the owner loyalty rebate went away sometime in April.

    So, has anyone been able to get more than $2500 off? It's starting to look like DC is always offering $2500 in some way or another. If so, future buyers should be on the lookout for the various plans and make sure they get their $2500.

    Something to consider if you are in the market.

    I got the $1500 + $1000 dealer cash at the end of March.
  • fcas2004fcas2004 Posts: 15
    I just visited my 2nd dealership trying to pay "invoice" excluding ad fees. No luck. I walked out.

    I was interested in the trailer towing option. However this dealer did not have one on the lot. They insisted that if I never tow a trailer (which I do not intend to); the option provides absolutely no benefit. The additional cooling does not "kick in" unless 3,500 pounds or more are either pulled or loaded in the van. Several posters to this site indicated that there is a benefit even if you do not tow a trailer. Now I'm not sure who is right.

    On the dealer $500 rebate... dealer 1 last week said it was still in effect. Dealer 2 today insisted that the rebate expired last month and no longer applies.
  • david872david872 Posts: 11
    jc86 - I bought from a company called I evaluated them against four other major warranty companies I found on the net and for my specific needs (I need more time than milage coverage because I avg only 10,000 mi/yr), they were the best.
This discussion has been closed.