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Any Questions for a Car Dealer?

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  • danf1danf1 Member Posts: 897
    If you want something, work on numbers and ask for what you want after the numbers are presented. The worst that they can tell you is no. If you tell them you want it before you work numbers, then your discount if applicable will take those into consideration and you will pay more than if the assumption of freebies isn't there.
  • krs1krs1 Member Posts: 36
    i dont blame you. this customer was a jerk!. and he should be ashamed......

    question...
    How do you get the most out of the car saleman in a fair non jerk way? Your tips would be very helpful...
  • danf1danf1 Member Posts: 897
    That story brings to mind something that I used to tell my customers. "We do see the results of these surveys, so I'll know what you said."
  • krs1krs1 Member Posts: 36
    Hi danf1

    10-4 Good Buddy! I thought that is how it worked.
    what do you mean by discounts?? do you mean rebates & incentives?
    I dont think they are any discounts with the 06 Odyssey EX-L RES (DVD) or are there???
  • bobstbobst Member Posts: 1,776
    "what is the best way to get a few extras thrown in at no charge to the buyer.. i.e.(free mats & mud guards)?"

    When you make your WRITTEN OTD offer, state very clearly that you want these things included.

    Did I stress enough that your offer should be WRITTEN?
  • krs1krs1 Member Posts: 36
    "Did I stress enough that your offer should be WRITTEN?
    No you did not...

    Are you saying when I go to the dealer I should have a OTD written down....
    Why????

    what do I do?...., Just hand the piece of paper with the OTD on it to the salesperson?

    you must elaborate on this one. How should this be done?
    Please advise.
  • krs1krs1 Member Posts: 36
    Why do dealerships put their logo or emblem on the back of the car you buy from them.

    Do they actually think they should get free advertising after They Buyer has already paid thousands of dollars for a car? Especially when they charge the buyer an advertising fee in the price of the car???

    I want a good exchange with the Dealership. My Money in exchange for the Car I just bought. I dont feel I should advertise for them too...

    Can I ask that they dont put it on the car that I buy???
  • audia8qaudia8q Member Posts: 3,138
    Why do dealerships put their logo or emblem on the back of the car you buy from them.

    Same reason that Ralph Lauren puts a little polo player on my shirt.

    I'm reading your questions all over and I'm glad your asking alot of questions to help make the process easier....but don't turn this into rocket science. If you don't want a logo on the car ask them to leave if off.

    I'm just curious...does the logo's (ie. Honda, Accord, LX, etc) all over the car bother you also or just the dealers name? remember you paid the manufacturers advertising when you purchased the car, not the dealers.
  • raybearraybear Member Posts: 1,795
    Heck, you paid the manufacturer a lot more than you did the dealer!
  • jipsterjipster Member Posts: 6,299
    "What do you think my response was?"

    We don't know what your response was...not good I'm sure. How about giving us the juicy details since you opened up that can of worms. :shades:
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • mark156mark156 Member Posts: 1,915
    Audia8q, I think you have that wrong about the emblem, having a Ralph Lauren polo on your shirt is like having a Mercedes /Porsche /Jaguar /Bentley /Rolls Royce /BMW /etc. emblem on the hood (if you like RL)...... Macy's or any other retailer doesn't put their emblem on the clothes and automobile dealers should not do that either (in my opinion)!

    My local Mercedes dealer puts their license plate frame on the tag and that's all.... nothing on the metal! If a person doesn't like the tag frame, they can remove it easily or request it not be put on.

    Mark
    2010 Land Rover LR4, 2013 Honda CR-V, 2009 Bentley GTC, 1990 MB 500SL, 2001 MB S500, 2007 Lincoln TC, 1964 RR Silver Cloud III, 1995 MB E320 Cab., 2015 Prevost Liberty Coach
  • capitanocapitano Member Posts: 509
    I've noticed that few if any high end cars have dealer logos on them. Mostly I just see them with the license frame. It seems there is some sort of unspoken rule that having a dealer logo on the car debases it somehow.
  • imidazol97imidazol97 Member Posts: 27,681
    I just state that I don't want anything stuck, drilled, into my car with the dealer's logo on it. If I like what happened, I'll advertise for the dealer. I do accept license plates.

    My last 5 cars have had license plates as the advertisement. I tell them license plates are okay. I usually have left them on. One got so it looked bad and I removed it. I asked the dealer for another one.

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • krs1krs1 Member Posts: 36
    Hi audia8Q!

    I want a Honda and I am willing to pay for a Honda, just like you want a Ralph Lauren Shirt... They are the makers, so I think having a Honda logo is justified.
    Dealership logo on top of that seems extra too me.

    Any way...Belive me, I am into knowledge.... not into Rocket Science... I always wanted to know why they put it on cars, since this is a forum to ask dealer questions why not ask??

    So the advertising fee dealerships charge is to for the manufacturer??? If so then why is the dealer charging it?
  • krs1krs1 Member Posts: 36
    Hi Mark 156..

    I totally agree.. I would not mind the the license plate frame. Your right... That you can easily take off, But somehow... having something clued, or etched directly on the paint, does not seem right.
  • hoosierboyhoosierboy Member Posts: 25
    I know out here in the Phoenix area, dealers do not put sticker logos on the cars. Dealers (and the car owners) found out that the intense sunlight and heat has a tendency to fade paint on cars that are not waxed regularly. :surprise: So, after a year or two of neglect, if the owner sells the car to a private party or a dealer and they remove the sticker, they find that the rear decklid had been permanently "branded".
    For the most part, the dealers just place license plate frames on the car...
  • boomchekboomchek Member Posts: 5,516
    My response was "no, if you want the wash and detail you gotta pay, you have the oil change like we promised, never said anything about a wash."

    2016 Audi A7 3.0T S Line, 2021 Subaru WRX

  • volvomaxvolvomax Member Posts: 5,238
    The advertising fee is charged by the manufacturer to the dealer.
    It usually appears on the invoice of each car. This fee is to pay for national ads only. Since it IS part of the cost of the car it is passed on to the consumer same as any other cost on the invoice.
    Local ads are paid for by the dealers themselves. These costs don't appear on the invoice and can run into the thousands per month.
    Dealer logo's are a cheap way to adverise.
    If you see a Volvo that you think looks nice, you will also see our plate frame on it. You will know who to call or see for such a car. Esp helpful if you are new to the area. I can't tell you how many times someone has come in and said that they saw a particular car on the road and wanted to know more about it.
    The dealer logo is a simple cost effective way to advertise.
    But, if you don't want it on your car simply ask to have it removed.
  • black_tulipblack_tulip Member Posts: 435
    But, if you don't want it on your car simply ask to have it removed.

    Well, it is not that easy. You can remove it, but the damage is already done-holes were drilled or glue stuck on the body. Moreover, you really do not have a choice of requesting a vehicle without these addendums since I think that's the first thing they do once the vehicle is on the lot.

    Like many others here, I do not mind license plate brackets.
  • dino001dino001 Member Posts: 6,191
    I don't think they do, not everywhere at least. They need to stay open to a dealer exchange and Joe's Chevy of XYZ will not like to sell a car with Jim's Chevy of ABC on it logo...

    2018 430i Gran Coupe

  • tiger93tiger93 Member Posts: 57
    Dealer decals on the car are no big deal....I take 'em off in 90 seconds with a hair dryer and a bottle of GooGone.
  • nortsr1nortsr1 Member Posts: 1,060
    As the above poster stated, the dealer stick-on "ads" are usually only put on with two-sided 3M tape, as are most of the mfg. add-ons , and the first thing I do when purchasing a new vehicle is to "debadge" them using a blow dryer and dental floss or very thin fishing line. After doing same, a little WD40 usually removes any leftover glue or 3M tape.
  • mazda6iguymazda6iguy Member Posts: 365
    Regarding the dealer logo, most dealers in my area use the license plate frame method. That is ok. There are a few dealers who either have stickers or actual metalic logos. On the flip side, I like when a dealer logo is on a classic car at a car show. I think that makes a classic car more interesting. The last car show I went to there was an old Pontiac Bonneville (1960 I think) that had a metal logo on the trunk from a Pontiac dealership that went out of business in the early 70's. I think it had the indian cheif logo and the dealership name.
  • bobstbobst Member Posts: 1,776
    "Are you saying when I go to the dealer I should have a OTD written down....
    Why????

    what do I do?...., Just hand the piece of paper with the OTD on it to the salesperson? "

    Yes, that is exactly how to do it.

    We write down the kind of car we want, the specific options, and the OTD price we are offering. Then the salesman only has to carry it to the sales manager without losing it.

    By the way, when I say "specific options", I mean SPECIFIC!

    One time we made an offer and asked for "two extra keys". They agreed to give us the keys, but then we found the keys could not be used to start the car. After that, we made sure to write down that we wanted "two extra keys that can be used to start the car". I know it seems silly that we buyers have to be so specific in stating what exact options we want, but that's how it is dealing with some car sales people.
  • user777user777 Member Posts: 3,341
    One time we made an offer and asked for "two extra keys". They agreed to give us the keys, but then we found the keys could not be used to start the car. After that, we made sure to write down that we wanted "two extra keys that can be used to start the car". I know it seems silly that we buyers have to be so specific in stating what exact options we want, but that's how it is dealing with some car sales people.

    OK, i'll bite. You know bobst, Honda does give you three keys, two primary and 1 valet, all capable of starting the car. You are still being ambiguous.

    perhaps you should have asked for 5 smart keys: 1 valet, and 4 primary keys all capable of unlocking and starting the vehicle.

    you might also want to ask for an owners manual, warranty manual, a tire warranty manual, and the sticker from the vehicle window removed in your presence.

    sorry, i couldn't resist.
  • bobstbobst Member Posts: 1,776
    User777, were I to respond to your taunt, I would probably be banned from this DG, the entire internet, and the human race in general, and the world would be a poorer place for the loss.
  • steine13steine13 Member Posts: 2,825
    I dunno, bobst... personally, I'm going to petition Edmunds management to add a clause to the Membership Agreement that forbids telling your key story... I'm to the point where I prefer personal comments or name calling over that.

    -Mathias
  • geo9geo9 Member Posts: 735
    I bud of mine brought back a nice 8? Monte Carlo SS with a giant
    chrome David McDavid Chevrolet badge in the shape of texas on
    the trunk lid. That thing had to be 4x4 in size !
  • krs1krs1 Member Posts: 36
    HI bobst:

    I totally agree.... these edmunds forums would sure be at a loss... I cant believe how much good solid information you have provided. You appear to be a savy car buyer without being a jerk. Kudos to you f"or sharing" as well.

    Since I am not "Pressed" to by the Ody 06 EXL DVD . I have time to get the "low down" and go into the dealership on a level playing field. and Leave with a Ody at a good price and the shirt still on my back!!! :D
  • nortsr1nortsr1 Member Posts: 1,060
    Bobst...Well, you have to admit the dealership did give you "two" extra keys. Porobably spare keys from a trade-in!!!!
  • stickguystickguy Member Posts: 53,440
    especially with that ego stroke KRS just gave him!

    Bobst would be rich if he had been interested in travel instead of cars. He invented the Priceline buying model before they did.

    2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.

  • isellhondasisellhondas Member Posts: 20,342
    That's typical. Our store is different buththere is always turnover.

    Ten years and counting....
  • isellhondasisellhondas Member Posts: 20,342
    This is one of the small percentage of customers a business does NOT want!
  • isellhondasisellhondas Member Posts: 20,342
    I was wondering how long it would be before the ***sigh*** "key" story returned!
  • mldj98mldj98 Member Posts: 378
    I am not sure this is the proper place for this question but I think it is a good place to start.
    I am getting ready to retire from the military and am looking at going back to my home town to live. My current house has doubled in value in less than 3 years and we are really thinking about cashing out and moving back to my home town.
    This is the question I would like some feedback on...we currently own an Acura TSX and love the car but my home town does not have an Acura dealer. They do however have an Honda dealer and they said they could do routine maintenance on the TSX but will not do any warranty work. The nearest Acura dealer would be about 200 miles away so that would be the distance we would have to travel to get any warrranty work done. Not real sure if we would need allot of warranty work on this vehicle but it is making us think about perhaps getting rid of it an get into another Honda product...i.e. Civic/Accord...any thoughts would be much appreciated...thanks in advance.
  • mikefm58mikefm58 Member Posts: 2,882
    How much of the warranty is left? If it's almost at the end, I'd go for it.
  • mldj98mldj98 Member Posts: 378
    It's actually an 05...so there is allot of warranty left...that is one of the problems...
    Acura's are very reliable...no major problems that I have ever read about...but if something does come up...that would mean a road trip...but we love the car!
    Decisions...decisions...
  • blckislandguyblckislandguy Member Posts: 1,150
    You're right. Just like at any dealership. This is one reason why people don't like to go to a domestic dealership. The first thing you see when you walk in during the week are four or five guys in their late 20's to late 30's clustered around a small, elevated podium. They're talking about everything except their product line, the lead article in that day's Automotive News, how to sell to new imigrants to their city, good places to prospect off site, etc. When they see you, they all turn at once to see who broke up the bull session. Makes you feel real welcome. (Then to top it all, if you try to initiate a conversation with the guy who looks like the kind of guy you'd like to talk to, invariably the "manager" steers you to whomever is "up" at that point in time. So, maybe you wind up with someone who looks like your nephew before he took the judge's offer and joined the Marines. Or, conversely, the "manager" has paired you with a guy in a bright shirt who looks like your Uncle Al when he came back from that tradeshow in Vegas.)

    Could you Imagine going into the local office of say Smith Barney and seeing all the brokers hanging out together, hoping "the boss" doesn't see them. Nope. They're all busy building individual books of business. At the end of the year the W2s show the difference.
  • imidazol97imidazol97 Member Posts: 27,681
    > This is one reason why people don't like to go to a domestic dealership.

    You've just described the local Toyota dealership and at least one of the Honda dealers where I shopped for my 03.
    I don't understand why you characterize it as domestic.

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • boomchekboomchek Member Posts: 5,516
    Think about it this way. If you trade your 2005 TSX in you will take a big hit on it. A few thousand dollars.

    Now the Acura is generally a very reliable car, so chances that you will need warranty work are very slim.

    If you do need warranty work, let's say even twice a year (mostly unlikely), over the next 4 years, thats eight 400 mile (200 miles each way) trips. Even if you think about it those eight trips will cost you less in gas than the hit you'll take on the depreciation on your TSX if you trade it in or sell it.

    Besides Acura has roadside assistance, with trip interruption benefits, and towing and etc. So if your car is inoperable you will be towed to the nearest Acura dealer at no cost, and be reimbursed for any additional expenses because of that. Read your roadside assistance booklet carefully or call Acura customer service to get the details but I'm pretty sure that's right.

    I would keep it especially if you love it. :D

    2016 Audi A7 3.0T S Line, 2021 Subaru WRX

  • krs1krs1 Member Posts: 36
    Question,

    When asking for price quotes from dealers via eMail..

    1. Do you send the request to each dealer separately... or can you put all the dealer email addresses and send out one eMail? (my mind says separately)

    2. Should I just ask for a quote, wait for dealer reply, then counter offer with my OTD or... Submit the OTD right off the bat??
  • jprocjproc Member Posts: 135
    We've had our Acura three years now and needed zero warranty work done.I'd keep the car particularly if you like it.
  • graphicguygraphicguy Member Posts: 14,126
    Terry (or any other dealer), if you're hanging around here, gotta a quick question.

    Golfing buddy is looking for a deal on a new '05 Covette coupe. Since he either can't find one locally (OH), or the price the locals charge is MSRP, he decided to look out of state. As I told him, until he plops the money down, signs the papers and drives away, he won't know if he's getting a "good deal". I'm all for him buying local, but he's convinced he'd be thousands in the "hole" if he buys local.

    He came to me asking to give him a ride to ATLANTIC CITY to buy a Corvette at a place called KERBECK's. Allegedly, this place offered him a good deal on the 'vette over the phone.

    My question here, does anyone have any experience with this dealer? Positives? Negatives?

    Since my bud is paying for my meals, gas and hotel (no gambling losses, though), I kind of viewing it as an adventure, on his dime. He gets a ride to the dealership and drives home in a 'vette.

    However, if things go haywire once we get there, I'm going to have to listen to him [non-permissible content removed] and whine all the way home.

    From my perspective, by the time he pays for my portion of the trip, he's not really going to save much. He insists the deal he's getting is so good, we'll get a free trip out of it and he'll still save money.

    I posted the question over in the 'vette forum, but got little in the way of a response.

    Thanks!
    2024 Kia EV6 GT-Line AWD Long Range
  • stickguystickguy Member Posts: 53,440
    I live near Philly. Kerbeck is big around here, and likes to advertise the AC store as "the worlds biggest corvette dealer". SO, I have no personal experience, but it is certainly possible he can get a good deal.

    But, I have to imagine he could do some shopping closer to home, make a legit "right now" offer, and get a decent deal without the travel.

    Not sure where you are coming from (OH?), but heck, I would take the free trip! You could also fly into Phila and take a train to AC. SOuthwest comes into PHI now, so it's pretty cheap. AC is about an hour away. Stop by with the Vette and I'll buy you a beer.

    2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.

  • nortsr1nortsr1 Member Posts: 1,060
    (graphicguy)
    My son purchased a new Corvette from Kerbeck in Atlantic City last year and received a very good deal. They really do have a very large inventory of Vettes. I don't know if it's the worlds largest Vette dealer, but they do sell a lot of them!
  • danf1danf1 Member Posts: 897
    I can't speak for Kerbeck, but My father in law is a corvette nut. He got his from Day Chevrolet in Monroeville PA. They are a large corvette dealer and they do have some 2005s in stock. I don't know what kind of deal he is getting, but that would shave about six hours off of your drive. Drop me an email if you want a contact person there. I'll find out who my outlaws deal with for you.
  • austruaustru Member Posts: 14
    I think you can put all the addresses in at once, I believe Edmunds and other services have a link where you can request a quote from several dealers in your area. I know when get these request at my dealership it generally doesn't show who else it has been emailed to. If you want grab all of the email addresses and put them in manually and then send it you could, but this may be more time consuming than it's actually worth. As for your second question that really depends on the mood you want to set. In some cases I've received out the door offers that are higher than what my selling price was(Yes I did give him the lower selling price) it was pretty funny. I hope this helps
  • bobstbobst Member Posts: 1,776
    "I was wondering how long it would be before the ***sigh*** "key" story returned!"

    You see, Isell, you are never safe from my "key story". Even on a beautiful day, when you are kayaking on Puget Sound or hiking in the Cascades, it will find you.

    And don't look back. It might be gaining on you.
  • robr2robr2 Member Posts: 8,805
    If you are going to do a mass e-mailing, put the addresses in the BCC (blind copy) box. That way, they don't have to slog through all the headers at the top of the e-mail. They'll know you are mass e-mailing because that's what most of those are, but it'll make it easier for them to read.
  • mark156mark156 Member Posts: 1,915
    mlkj98, did you change your TSX already? Your profile says you have a Civic and a Pilot. But just in case you still have the TSX.... I would keep it since it will need very little warranty work if any. And, if it did, you and the wife could take a nice little trip to get away while the car is in the shop.

    Just my.02 worth... Mark
    2010 Land Rover LR4, 2013 Honda CR-V, 2009 Bentley GTC, 1990 MB 500SL, 2001 MB S500, 2007 Lincoln TC, 1964 RR Silver Cloud III, 1995 MB E320 Cab., 2015 Prevost Liberty Coach
This discussion has been closed.