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includes some dealer recomended services beyond what VW requires...their list is:
fuel injector cleaning
spark plugs
fuel filter
all VW 40,000 mile services
20,000 mile services
ABS (Antilock Braking System)
EDL (Electronic Differential Lock)
ASL (Anti Slip Regulation ...aka acceleration skid control )
I suggest that you do some research about ESP and all the things it can do. It is quite possibly the VERY BEST OPTION you could ever get on a vehicle.
Here are some links to help get your research started;
http://autoweb.drive.com.au/cms/newsarticle.html?&id=MER&doc=mer0011291
http://rb-k.bosch.de/de/start/index.html
I figured it was "normal" for the damn car to do that. Not sure why though.
2004 VW Jetta GLS 2.0liter 4 Cyl. Fuel Injected
Automatic transmission
However I bought it off the stupid Nissan dealer and they didn't provide a drivers booklet or anything of such sorce.
Aside from the obvious accessories : Power everything, Cd/Cassette player, Power Sunroof, Cruise Control, etc. How would I know if I have heated seats?
http://www.edmunds.com/used/2004/volkswagen/jetta/100352599/photogallery.html?pg_type=Seda- n&imgsrc=%2Fpictures%2FVEHICLE%2F2004%2FVolkswagen%2F100352600%2F029473-T.jpg
Thanks for the help.
DO NOT LEAVE THE HEATED MIRRORS TURNED ON! (they wull burn out and then will not work when you need them)
The knob for the xternal mirror adjustments has a "center" position. That "center" position is the "ON" for the heated mirrors. NEVER-EVER leave the knob in that "center" positon for more than 20 minutes. The mirrors will get warm to the touch by then and any ice will have been melted.
I might be safe to say that ALL VWs should be running synthetic oil.
The dyno oil is just not up to the task of lubricating, cooling, removing wear-particals, not oxidizing and at the same time STAYING LIQUID at the extreme tempertures found near the exhaust valves.
The switch to synthetic lubricants can be seen across most carmakers lines. Toyota had troubles with "black death" due to dyno oil turning into tar within the engine... Apparently VW/AUDI has also recognized this problem and is now recommending synthetic lubricants.
The real issue NOW (seems to me anyway) is getting an oil that meets the latest "differentiation specifications" With my 2003 VW Jetta TDI depending on how you read the owners manual and technical data you could pretty much wind up with any oil. The TSB's to me were of little help in that the directive was year related. So starting with 2004 it seems to be a whole new ball game.
Having said that, the arbitrary 12 mo interval does have its utility. It has more to do with statistical deviation and the "deviants" AND more importantly, product liability more than anything else. It is a known fact the average American does between 12-15k per year on a car. Most cars use SOME oil (up to 2 quarts of oil per 15,000 miles, some even more)
An illustration: if an oem said 13 mo up to unlimited there are truly some folks (deviants) who will not even check the oil. Naturally if they burn their engine out due to low oil, they will first look to the oil and engine OEM and say DAH (translation: aim for the deep pockets) this is all your fault. There are many other examples.
It also is a base line. The truth is one can change the oil after every trip and it will do no harm to the engine. However, you do increase the chances of stripping out the oil plug threads
I do have a question and I would love some tips. I drove my car home the other night with absolutely no troubles at all. Then the next morning went to start it and it wont turn over. The starter is working great and the battery is charged. As you can tell by my name I have a collection of older american muscle cars, and this is an area I'm not real experienced in. It seems like it may be a fuel pump, but thats just a guess. Does anyone know of anything it may be? I have had all recalls done on it within 6 months. I am going to take it to get fixed but just was wondering first. :sick:
One last thing, If anyone in the Tampa Bay area is looking for a great VW shop go to BOB BOAST VW in Bradenton! I go 40 miles to get to them even though I have a Dealership 3 miles from my house. The are open on the weekends and have GREAT SERVICE and HONESTY. :shades:
Of course, I first had issues with the salesman saying that we were set for a specific payment for 60 months and then get in with the finance guy and he says it wasn't for 60 months but for 66. Well, we got them to work it out to nearly what we had talked about and decided that was okay. It was late Saturday night when we bought it, so I brought it back Monday evening to have it detailed since it couldn't be done then. I sat for an hour and a half for my car to be washed, but I guess that was my problem.
I told the salesman when I took it in to be detailed that the two power outlets up front weren't working at all and the Homelink would not enter the programming mode as far as I could tell. He said he would have the service department call me the next day.
No call, so I called them and the service guy told me to come in Saturday at a specific time as I cannot make it during the week unless they want to give me a loaner car (due to the distance to where I work and the fact that I travel during my workday). My husband takes the car in today b/c I have a sick baby and they turn him around and send him home stating they have noone certified to work on that car working on Saturdays...at least not for the next two weeks. Grrr..this dealer is about 40 minutes from my house! They said, oh, the salesguys will say stuff like that and not know about who is certified, etc...so I called them when I realized this and told them it was the service dept. that told me to come in the first place! I told the service guy of the day and he said, well, it's no problem..I immediately told him that it was a problem since we changed our entire day's plan to take the car up there just to be sent back home.
I have already spoken to the follow up people with the dealer and VW, but I called that person at the dealer and left a message regarding my dissatisfaction. When I had spoken to her previously, she had said that the previous stuff should have been handled better by my salesman anyways. Now these issues with the service dept. I am starting to regret my purchase.
So, these little issues I am having with my new Jetta..is this a bad sign or typical of a new model car?
Is there any other people I need to make aware of my issues thus far, or is this typical with new car buying (this is my 4th new car purchase and I have never had these problems, but thought I would ask this question anyways)?
Thanks for letting me vent!
Bottom line: You should be getting a loaner car while your BRAND NEW Jetta is in the service department. I have been dealing with VW for over 5 years and if you ask enough and talk with the service manager, they will most likely provide a rental/loaner. Advise them that the car only has XXX miles on it and you have been completely inconvienenced and you would like a loaner until your car is fixed. If you put up enough of a fuss, they will most likely give you a loaner.
As far as the car is concerned: Give the dealer the opportunity to make your car 100% and then just try to enjoy it. Almost every car I have ever owned, whether it was a Honda or a VW has experienced some sort of problem/issue when it was brand new. Once these problems are remedied, hopefully you will have a troublefree car. I owned a 2002 Jetta and never had any mechanical problems in the 34,000 miles I had it. I did experience a rattle or two and a heat shield came loose which caused a rattle at 2800 RPM's. These were fixed and I enjoyed driving the car from then on. Now I drive a 2004.5 Passat and have had ZERO problems with it so far in 13,600 miles. I love my VW's and I hope you will also.
BTW: All VW dealers I have dealt with always mention the survey I will receive from VW Corp. These surveys are very important to VW dealers (or should be at least). You may want to mention this survey to the service manager and how frustrated you have been with their lack of service. Maybe this will prompt them to provide better service AND a loaner!!! Good Luck!!
Now I know where I'm picking up my oil for now.... :shades:
It is the new body style Jetta.
The salesman called me today to apologize for the problem, but I told him it was a bad time and to call me in the evening (it was a bad time), but I haven't heard from him this evening.
VW America had already called me that morning before the service mixup happened, but I have a notion to call back the number on my caller ID to tell them I am even more unhappy. I did tell them that I had to arrange the service myself and they took note of it, supposedly.
It is just so frustrating! :mad:
Is this occouring while steady interstate driving...or in stop-n-go traffic?
The next step is to temporarrly add a second temp sensor with display in the cabin. Then, when your guage acts up agian, look at the tempoary guage to see if it is REALLY the watertemp or not. This will narrow down the problem quite nicely.