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That is correct. The tech said when they do these replacements on Rogues they are sent factory rebuilt transmissions from Nissan, not brand new ones. Although according to the service manager they are just as good as brand new ones.
New transmission parts... but, no new transmissions... Every manufacturer rebuilds transmissions, once that model is no longer being produced..
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in your opinion, do you think they could have screwed up something with the install of the 2nd or rebuilt CVT ??
i had this 2008 Nissan Rogue SLAWD for 9 days before i took it into the dealership. the only concern i had was i had just bought it off someone and they only did oil changes and new air filters for 5 years. there was only 42,000 miles on it. i wanted to get it tuned up because of the history AND -- it was whistling on the highway at 50 60 70 mph when i hit the gas pedal, that is all. it wasn't vibrating or anything of the sort.
the dealership told me i needed new front and back brakes and new front and back rotors. also a new timing belt. and a 45K service. i didnt want to start off on the wrong foot with them, so I just ate the cost for $1688 in repairs. the dealership confirmed the whistling noise and told me about the 10 year or 120,000 mile CVT warranty and that i needed a new CVT, that there was a hole in the "fuel pump" of the CVT, so they were just going to replace the whole CVT.
so i get it back and the whistling on the highway is gone, no more... but as soon as i pulled out of the lot, from 5-35 mph 1000-2000 RPMs, the car vibrated like crazy. i took it back and the service manager and tech that worked on it went for a ride with me. they confirmed the new vibrations at the low speeds and then told me that was normal.... wait a minute... how is that normal when i had the car for 9 days and it did not vibrate whatsoever at all?? this was a non-issue before...
they since have called me back and said to come down and they reset the ECM in the engine and that that TCM was fine (i dont know what that is) and they stated that what i was sensing was "Fuel Economy Droning" which it explained was a groaning/gurgling noise when i pressed the accelerator. sure i heard the groaning "Fuel Economy Droning" but that wasn't what i was talking about -- i'm talking about the new vibrations they had caused by replacing the CVT -- i could care less about any low noise droning. they since have told me it is all normal, and there is nothing more they can do.
so i called Nissan Consumer Affairs and explained the situation. i have a "higher-up" from Nissan Consumer Affairs calling me back tomorrow.
how would you handle this situation? i am very new to cars, especially this CVT and the Nissan stuff, but honestly, there was no vibration whatsoever before, it is so evident now, that my wife doesn't even feel comfortable driving it. i bought it for her, especially because we have a 14-month old baby girl and my wife wanted a crossover.
i would really appreciate some feedback on this. i feel like i was taken advantage of at the dealership and i did all the repairs they suggested in good faith. i had no idea i would be facing this sort of problem. should i get a another CVT replacement? could it have been defectively manufactured or installed wrong at the dealership?
any advice on how to handle this would really help. i just have a pit in my stomach from the whole experience. i mean everyone at the dealership was nice, saying the same thing, had great customer service, but i felt it was some big cover-up or something... its just not making sense.
thanks, erik
"in your opinion, do you think they could have screwed up something with the install of the 2nd or rebuilt CVT ?? "
Absolutely.. it's even possible the rebuilt unit has issues.. Hopefully Nissan Consumer Affairs can help you out... Good luck with it..
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so now Nissan Consumer Affairs is making me bring my 2008 Rogue to another Dealership's Service Manager for a test ride to confirm this shaking in my CVT is not normal.
well -- another service manager told me it was completely normal (see above) and that it was just Fuel Economy Droning -- not true.
i feel like im going up against the world with this! its crazy. i had the car for 9 days -- no shaking or vibration at all ---- just whistling with acceleration, now i get it back from the one dealership, all the sudden i have a vibration problem from 5-35 mph.
i need to have their Service Manager confirm that diagnostically it has a problem, THEN Consumer Affairs will make the original dealership put in another replacement CVT??
how do i get around this?? they are just going to lie at the 2nd dealership's service dept?? how would their diagnostics be any different than the 1st dealership?
is there any way to make consumer affairs give me a new CVT?? it is under warranty for the 10 year - 120,000 mile transmission. i know its the CVT, i got a bum one and its been vibrating since they put it in 2 weeks ago, the orignal CVT never did this ...
any ideas or thoughts?? thanks.
Good luck to you. After my dealer refused to replacement the replacement transmission, claiming instead I had rotor problems and a bad alternator; I took the car to two independent mechanics. Both of which I have used before and both of which stood to make money on replacing the rotors or the alternator had they been in bad shape. They BOTH said there is nothing wrong with my alternator and that my rotors have no hot spots and don't need to be turned. They both agreed my car has terrible vibrations and neither one of them could point to anything that may be causing the problem. This ALL started within 2 weeks of getting the new transmission. I am in the process of getting written statement from both independent mechanics and I will then be calling Nissan Consumer Affairs to open a case against the dealer.
Welcome to the world of denial con Nissan. They are so determined to wish that the rogues do not have consistent transmission problems that they replace them once, then claim that there is nothing wrong with the replacements. I finally gave up the ghost and traded mine in for a Chevy equinox. I lost $5000 in that deal.
I feel like emailing Nissan Consumer Affairs a link to this thread, so they can see we all know what's going on.
It's like the emperor's new clothes... they all refuse to state the obvious... there is a problem with the CVT.
People who invested their money in buying one should be given compensation or an upgrade to a car of equal value for a trade in, but once they admit they have the problem (5 people have driven my car and said these vibrations are a major problem and noticeable) they have to replace EVERYBODY'S Rogue...
and that would be a class action lawsuit... the likes of which could cause catastrophic financial difficulty. And damage the brand, so they try to sweep it under the rug...
eventually something will give way, and they'll be forced to deal with this problem.
I had to drive around with it for a week with a dent waiting for my insurance to get it straightened out and so I could bring it into a collision center.
I got it back after a week at the collision center getting fixed and then it started making noises. Loud when accelerating, when I started it up, the coolant gauge would start with none and slowly fill up. It started stuttering as well on the highway.
I took it into a Nissan Dealership a few days later. They're telling me the water pump was cracked and coolant leaked into the CVT. Ruined the CVT and now I have to pay to have the pump replaced, and the CVT replaced. The CVT doesn't fall under warranty to 10 year warranty because it was the apparently the water Pump breaking that caused the CVT to fail.
I just paid $12,000 for this car, driven it about 4 weeks/ 4,000 km's total in the 2 month's I've had it, if that, and now I have to pay another $6,000 to get it fixed. Nissan Canada wont do anything, because they claim it could be because of the accident. The mechanic said it was not from impact.
Are they going to scam me?? are they going to say, these vibrations are normal?
if anybody knows, is there a range of acceptable vibrating?? like units?? 2in/cm or some measurement??? i want to ask them what the vibrating came back as and where does it say that is acceptable....
this all makes me sick, like one big cover up, i want to trade this is and get my wife and baby daughter a reliable crossover... how much could i get for a silver 2008 SLAWD all the bells and whistles???
help!
We called Nissan about obtaining a factory reman CVT for it, but the person answering was less than helpful, and dealers are closed mouth about them. They refuse to tell you about parts and just want to "look at it". I don't really want some minimum wage paid dealer tech crawling through my car looking for things to fix, I just want a "real" answer. I get the impression dealer service centers are "slimy b***tards"
So if you are able to force a recall I am all for it.
*Presently happy and terrified* 08 Owner
I am sure most people have seen, but if not this is the document that acknowledges the transmission failure.
thx
Nov 14, 2013 (5:28 am)
----- WELL, I TOOK MINE IN -------
and the answer they gave me was your CVT is experiencing TORQUE CONVERTER LOCKUP
since the CVT has no gears,
it will sometimes VIBRATE in between what is supposed to be 1st and 2nd gear (1-1.5 RPMs)
nothing we can do !!! they said.
WTF, before i had the CVT replaced it wasn't vibrating at all!! now with the replacement CVT, you cant even drive it 0-40, it shakes like an '82 DATSUN !!!
they said some CVT replacements are well built and wont vibrate, but some will and if the car runs fine, we can't get you another CVT under warranty !!!
seriously???? everyone who has driven my car said this is totally unacceptable....
NISSAN SUCKS SO BAD. basically its a manufacturers defect, in order to make the car more fuel efficient, they went with the CVT transmission instead of a standard one with gears. they didn't anticipate this vibration in 1/2 of the Rogues to be so bad.
so the really bad CVTs are in the 2008, 2009 and 2010 Rogues
newer "3-Step" CVTs are in the 2011, 2012 and 2013 and are a little more quiet.
even the service manager at the different dealership i went to told me she traded in her 2012 Rogue already because she couldn't stand the vibrations!!!
COME ON NISSAN DO SOMETHING!!
is there anything i can do to help lessen "Torque Converter Lockup"??? or should i force them into giving me a 2nd CVT??? that doesn't vibrate??? they said they can't cause the CVT is performing what its supposed to and not to worry about the vibrations, that i would get used to it !!
I was driving to work this morning and had it on cruise control. All the sudden the cruise control light that says "set" started flickering,my CVT made a "fluttering" noise, the check engine light comes on and then the car would not accelerate by pressing on the gas as if it almost forgot how to shift. At first, I thought I had put it into Neutral by mistake but nope it definitely was in drive. All the car would do is just rev up it's RPM's if you stepped on the gas and would go nowhere.
The worst part of this all is that I was in the middle lane on a busy highway at rush hour. Almost got struck by 18 wheelers and several other cars as I could not get my car over to the break down lane. Luckily one of those road side assistance vans pulled in front of me and the man pushed my car a little bit to the break down area. The car still would not move that much. A state trooper had to use his push bar to get it to move. The car runs meaning lights are on fully functional, heat, etc...
It only has 98k miles on it... And I am well aware of the CVT recall.. As I myself did NOT get a letter either in the mail like some of you. I did bring it to Nissan about 2 months ago and they said that there was nothing wrong with the CVT when I brought it in for the recall.. Hmmm.... lovely.. Now Nissan puts drivers at danger.. AND this is not a law suit.. why???
I could've gotten killed today on the highway!! $258 later for a tow to the dealer.. 2.5hrs later of the dealership having my car in their possession and still NO phone call to tell me what is going on with it. They also are charging me a $99.95 diagnostic fee for this. Service did advise me that they will reimburse the tow and put me in a loaner car if it indeed is the CVT that needs replacement or if I choose to have the repairs done there...
Well from reading everyone elses posts here... Looks like mine is doing the same thing. Thankfully I do have an attorney that I can call and see if I can get some help if this turns sour.
I would NOT recommend a Nissan vehicle to anyone. It will definitely get you hurt or possibly killed. They are not safe. I do not care what improvements they have made in their CVT for the new years of 2013 and 2014, I would still not buy one if my life depended on it.
As soon as this vehicle is fixed, buh bye it will go. I'm trading this in or better yet just default on my payments and let them repossess this bad boy. I'll just leave it at Nissan. It's too bad as I loved it and never really had many issues only with the CVT and obviously the dealership just doesn't want to take care of it
I will fight this to the end but no human should be put in danger all because of Nissan not owning up to their workmanship.
Merry Christmas to me!
This will give me the opportunity to shop around for another SUV.
The point here is that the vehicle was taken in for the recall originally two months ago... and they couldn't diagnose this then?? Obviously these metal shavings have accumulated badly over time. It doesn't make sense why it couldn't have been prevented on the first original recall visit. My life was put in danger this morning and I definitely had an angel protecting. NO MORE NISSANS for me. I hope they have a class action law suit filed against them for endangering peoples lives for their faulty vehicles.
I wish this would appear on the news so it would make other Nissan owners aware of the car they have or want to buy.
I'm already setup to test drive 2 SUV's. Honda CRV or a Mazda C5. Need to do more research as I only have 1 life left to live after today.
By the way.. VERY useful tip for others who may encounter this down the line with a warranty replacement... Nissan Consumer Affairs DOES NOT reimburse your towing, the DEALERSHIP does!!! Make sure you have a copy of your towing bill when you are getting your CVT Warranty replacement so you get your money back right away.
It's been a week and I'm still missing my towing reimbursement all because Consumer Affairs and the Dealership are taking me for a ride. Luckily I have Consumer Affairs contacting the Service Manager at Nissan to discuss this and hopefully I'll get my money back before Christmas. Just wanted to share so someone else doesn't have to go thru the headache.
I traded my Nissan Rogue yesterday and since the CVT replacement, the car does vibrate like crazy like others have previously mentioned. The other issue is that the alignment was WAY off in the rear after the replacement. Make sure you DO NOT leave the dealership until you check your alignment on your car. Save yourself another so you don't have to go back. The car still guzzled gas, RPM's still worked bad, and the car was still a junk box.
It's nice to have a regular transmission with my new SUV.
Good luck everyone and spread the word people! Keep updating!
I bought a 2013 in May. I had noticed the SUV struggling some like the transmission was slipping. I carried it inot the dealership, they kept it over night and called me the next day saying there was nothing wrong with it. I picked the vehicle up after work, needless to say I was on mmy way to work the next morning went to mash the gas and nothing the vehicle would not move. They have had my vehicle for 3 weeks now and just called to state the Power train control/CVT was bad. I have contacted Nissan Corp and was promised a call by this past Tuesday. Needless to say ya'll have recieved a call more than I have. I will not be buying another Nissan and I will be calling the BBB and contacting my attorney.
sounds like the stepper motor in the cvt transmission is causing the incident....a new valvebody for the cvt may solve ur issue.
I too like many on this post have fallen victim to the CVT failure. My situation started about September of 2013 when I started hearing a whinning sound coming from the front end. Initially I thought that it was coming from the tires as well. I took it into the Power Nissan In Tempe AZ and I was told that all it need was to adjust the fluid level in the transmission and everything would be ok. At that point I had 90K miles on the car. 4 months later, I started hearing a strange noise when I would begin to accelerate and would go away at about 40 miles per hour. I took it to the dealer yesterday 02/13/2014 and they said it was a CVT failure and received a nice quote of over $4,000 to replace. Nissan service center went as far as to tell me that I could drive it away and I should be okay for a while. Today, 02/14/2014 one day later, I was driving to work at about 70 miles per hour on the highway and heard a pop and RPMs on the car wen to about 4000 and felt like the car was in neutral. Luckily I was able to coast to get off the highway. I called the towing company and was towed back to my house and now have a Rouge as a lawn ornament. I do have a claim into Nissan NA and will update the blog when I hear back from them. By the way, my car has 125k miles at this point.
If anyone has any tips or has successfully gotten Nissan to cover the CVT replacement after warranty of 120K has expired I would be glad to hear from you.
I bought a new 2012 Nissan Rogue and just this week started to have issues with only 27k miles. I was getting onto the highway and pushed the accelerator down and nothing happened for 5 seconds. Finally, it started to pick up speed. This then happened again and I brought it to the dealer and explained what happened. He checked the computer and said he didn't see any issues. He then said the same issue needs to be re-duplicated before they can do anything. I told him with twin girls, I don't want to have this reduplicated going onto a highway and then have an issue with a truck behind me..... He said to bring it in tomorrow and they would see if they could figure it out. This is kind of scary. I think a recall is in order. How can we make this happen?
Recalls sometimes start from the manufacturer but often are forced by the government. They keep track of complaints, especially issues that are safety related - here's where you can file your complaint:
SaferCar.gov
It is a sad day indeed when the "technicians" rely so heavily on the computer that they use it as an excuse for good old-fashioned mechanical troubleshooting and problem-isolation.
I purchased a Rogue 2013 modle in Calgary this January,I only know my car with CVT after i finishing the purchasing,so i search the web and found many complain about the CVT,now i am very nervouse because this car is my first brand new car in my life and i with my wife saved to buy this car for many years,i planed to use this car at least 10 years or more.
I do think Nissan will lost their reputation in the future if the CVT have huge problems,they put huge money on the advertisement,but why they not put the money to improve the transmission?
I have a 2013 Rogue I purchased last year it has 7900 miles and I am also having problems with the CVT. I live in MI and I took my car to the dealer to find out why my car is driving like a 20 year old car and was told it is the CVT it is a known issue with the Rogue because Nissan changed the CVT bands and in the cold it gets hard and the vibration is worse. I was told to bring my car back in the spring when it warms up, I live in MI it is cold 6 months out of the year. Nissan customer service basically told me the vibration and poor acceleration gives me better gas mileage so deal with it. I have been a Nissan customer for over 20 years and bought this car as my retirement car and to think I am stuck with the vibration really makes me mad. I am very disappointed in the Nissan Rogue, and I would not recommend the Nissan Rogue. RECALL the Rogue.
Okay, we know that the Rogue, Murano and Altima are all having the same problem with their CVT transmissions and Nissan is not standing behind their cars. From what I read this has been going on since 2008 and they continue to sell them with the same problem, that’s the real crime here (not to make light of the problems that the 2008 through the 2013 are having but they’re still doing it and don’t care). You say to “fight for the recall” well how do we go about that? In my opinion we organize all Nissan customers who have the CVT transmission in their vehicle and we stage a protest in front of Nissan dealerships which will draw all national attention in the media which in turn very well could hurt Nissan in their pocketbook. That’s the only way they’re going to step up and pay attention to what we’re saying. I’m not a computer whiz and I don’t know how to set up a webpage where everybody could come to where we could have a discussion and get things started. I’m willing to step up and help lead if others are willing to do the technical part. By the way I have a 2013 Rogue with 22,000 miles on it and I’m starting to notice problems when accelerating. I’m sure there’s a lot of people having the same problem and they think they’re alone who would be willing to join us to pressure Nissan in doing the right thing.
At least one of the editors at Edmunds doesn't like the CVT in the '14 Rogue. Not a reliability issue; he simply doesn't like the way it works on the Rogue.
2014 Nissan Rogue: Nice, But CVT Is a Deal Breaker
I also have a 2013 Rogue and I have had many issues and close calls with loss of acceleration!
Myself and other people in my Rogue almost got in a accident many times and scared us half to death!!!!! This is definitely a CVT transmission problem! I was driving up a hill in a busy part of town when I lost power and I had the gas petal floored and I was going 2 miles an hr. I could not back up in traffic. People were honking there horns and yelling at me and one guy got road range and came to my window with a baseball bat...thank god I had pepper spray being a retired officer! This is definitely a safety hazard!!! Many other times I was in traffic and lost power trying to get off or on a exit or on a highway and the power went to almost nothing, I would pull over mess with the gears and keep trying to get the vehicle to go and then all of a sudden it would kick in. It was not warm out when this happened so it had nothing to do with the weather as some dealerships try to say caused this over heating of the CVT
I just wonder how many wrecks and fatalities this has caused. It appears it does not matter on the year of the Rogue you have. I am not like most I do not have a warranty on my 2013 as I bought it rebuilt salvaged so I pay for every thing that goes wrong and this is my issue as well as many others, I am not willing to pay for them to experiment on my cost. Nissan needs to have a recall on this as it will cost them a whole lot more with lost lives!
I also have a 2013 Rogue and I have had many issues and close calls with loss of acceleration!
I am soooo furious!! I am letting my family members know and most have been in the vehicle when this happened that if I die in a wreck because of loss of power, to go after Nissan with all they got!!! Myself and other people in my Rogue almost got in a accident many times and scared us half to death!!!!! This is definitely a CVT transmission problem! I was driving up a hill in a busy part of town when I lost power and I had the gas petal floored and I was going 2 miles an hr. I could not back up in traffic. People were honking there horns and yelling at me and one guy got road range and came to my window with a baseball bat...thank god I had pepper spray being a retired officer! This is definitely a safety hazard!!! Many other times I was in traffic and lost power trying to get off or on a exit or on a highway and the power went to almost nothing, I would pull over and move and play with the gears and keep trying to get the vehicle to go and then all of a sudden it would kick in. It was not warm out when this happened so it had nothing to do with the weather as some dealerships try to say caused this over heating of the CVT, My Rouge has been totally cold sitting over night and it would do it right as I put it in reverse or drive...theirs no heating up of anything there!!! That's a Transmission CVT problem!!! My vehicle has barely 12,000 miles on it! The Nissan dealership said there is nothing wrong with it...ARE YOU FREAKING KIDDING ME!!!!!
I just wonder how many wrecks and fatalities this has caused. It appears it does not matter on the year of the Rogue you have. I am not like most I do not have a warranty on my 2013 as I bought it rebuilt so I pay for every thing that goes wrong and this is my issue as well as many others, I am not willing to pay for them to experiment on my cost. Nissan needs to have a recall on this as it will cost them a whole lot more with lost lives! This is the ONLY issue I have with my Rouge! This definitely and I mean definitely is a safety issue and I wonder how many fatalities this has caused already! Nissan is playing with FIRE HERE!!!
2009 Rouge's transmission just shuts off on the interstate. Very dangerous! Brought it in to be fixed for the second time. They are not willing to replace transmission under the extended warranty. This most recent "band-aid" will take 4-6 weeks to arrive and they are refusing to pay for my rental while my car is awaiting repair. I will not drive it as it is way too dangerous. I am a very unhappy customer to say the least! I will NEVER buy another Nissan!
Everyone, it seems that the issue with the CVT for Nissan rogue and other cars with similar trans is simply the temperature of the oil. This created a fail safe mode which removed all power from the car hence creating the issues stated below. Also, I received a report from them, that did state if you are running up hill for more than 6 miles the CVT transmission will go into a safe mode.
Nissan is taking ownership of the issue as they are adding a CVT cooling kit free of charge in order to keep the temperature level.
I live in LA and we hardly have the need to go up hill for more than 6 miles, so it took a while for me to figure it out.
hope this helps
@zoolhouse it's interesting that you commented that Nissan was installing the cooling kit FREE! My daughter has a 2009 Nissan Rogue that is doing exactly EVERYTHING that is mentioned in this entire forum yet our Nissan dealership wants $1600.00 to install this cooling system on hers!! I hate this vehicle! Nissan has really dropped the ball on this one. I hope nobody gets killed in one of these vehicles with these obvious problems before they deal with the problem. I've bought my last Nissan!!
I have the same problem right now with the cvt transmission. My car is now in its fourth week at the dealer . They have been telling me that Nissan Canada have not experienced this problem with acceleration before. Obviously, a lie. They have replaced two wiring harnesses as well as the transmission valve body and still have not fixed the problem. It failed the same as one of your other commenters in the middle of an intersection. I,m getting very very frustrated with the level of service from Nissan.
We bought a 2014 Rouge in December and have have a 2010 Altima we have not had any transmission issues -- yet. Both have very low miles and are running great. I will keep watching for alerts and or problems.