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Comments
I suspect Uber would get expensive for people who live in rural areas. It adds up unless you're a real homebody.
If I lived somewhere wherein a car wouldn't be very feasible (e.g. Manhattan), I'd certainly give mine up and pursue all the alternatives. But I need a car to make my living still, so that's not going to happen. It would be nice to be able to tack Uber fares onto my clients but the numbers don't add up.
As for the Mini, I know more than a few BMW mechanics who maintain that Mini engineering and replacement parts are substandard. One mechanic I know told me he had to order three transaxles(from Mini) before he received one that worked. In his words: "Third one worked long enough for the customer to wake up to the fact that these cars are junkers from new, and she dumped it."
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
This quote in your link was good:
"There's got to be some sort of roundtable discussion with dealer principals [and] fixed ops and manufacturers' representatives," says Davis. "You can't keep with the same model you've had for 30 years when everything around you is changing."
Yep, the quicker we get away from maintenance intensive ICE cars, the better.
The best part about that story are some of the comments. The calling several times a day and all of the other ones that are about pressuring them to be faster takes away the last reason to even bother pushing yourself to be able to handle the really tough work. Satisfaction, that little moment where you get to have a little pride in your craft. As the tech you might be dealing with fifteen or more cars each day that don't pay you enough to make a days wages (This Jeep would be one of the losers) when it comes to the warranty side, so you have to get some easy work to personally subsidize your own paycheck.
I doubt most can really understand what this is like. As a tech, you are running from the moment you walk in the door until you leave at the end of the day. Its common to be attending to three or more vehicles simultaneously at various stages of a repair process. That's hard enough to do mentally all by itself and then on top of that each interruption costs you time. Time that in order to make a better living you strive to carve seconds out of a repair so that those seconds can add up to minutes, and those minutes to hours that get you a few more dollars in your paycheck. Referencing that Jeep story goes along with this nicely. It would be appropriate if in fact it came down to them having just one tech that could handle it's problems and he/she reads that story and decides enough is enough, hangs up the wrenches and gives the dealers yet an other reason why they need to sit down and change the whole picture.
I kind of feel sorry for the service writers here - they may not have enough techs on hand to do the work but they are the ones that have to deal with the owners cooling their heels without their rides. And they gotta eat too and some of them must know that some of the upsell stuff they are pushing is junk.
You can insert Yakov Smirnoff's tag line here.
As I've mentioned before, the treatment I receive from my dealer makes me very reluctant to stray from the Munich fold. In fact, the hopelessly inept service departments at the local VW dealers essentially knocked the Golf R out of contention(I didn't buy another Mazda because they abandoned the hot hatch segment).
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
http://www.autonews.com/article/20160215/RETAIL05/302159998/service-counter
Right now my money is on Google or Apple but who knows - maybe Elon's tube gizmo will be all the rage in ten years (unlike, say, Segways).
It's interesting that the main concern of consumers was NOT how timely the repairs were done, and even of less concern, to have the repairs explained. The main concern was $$$.
So what does that tell us? For me, it says that the more people "shop cheap" the less satisfied they will become---add that to the increasing complexity of cars, and the car owner will face one of two scenarios in the near future: 1) to be eternally dissatisfied with repairs or 2) to pay through the nose for everything.
https://www.eff.org/deeplinks/2016/02/eff-support-apple-encryption-battle
If Apple could backdoor that particular iPhone without backdooring every device running Apple iOS, then I might be okay with that. That in theory would prevent the state or feds from running a fishing expedition off the books without court oversight.
If they want to offer a way for me to fix my car, or tweak some parameters, if that a bad thing?
Some tweaks I'd like include a way to give me an Eco mode or a Power mode like the buttons in the Prius, turning off the beeps without going to a dealer (who may refuse to turn off certain "safety" beeps), turning on other beeps, maybe over-riding a NAV if it won't let me change destinations while moving, maybe turn the back-up cam on full time, changing what kind of engine information is displayed on the screen (like a ScanGauge), increase the TMPS reading so that my preferred psi is a couple of pounds over the factory default, make my interior lights strobe to my music, turn the power ports on or off full time, keep the rear defroster on until manually turned off, enable the fob to lower all the windows without having to get the dealer to program it, enable cruise control presets available (I always go 45 leaving my neighborhood), automatically adjust the power lumbar every x minutes, individually control all interior lights singly....
Stuff like that.
When the day comes that you want to sell or trade in what are the repercussions should one of your tweaks have an unintended consequence that causes injury or death for the next owner? Would the vehicle manufacturer be held responsible or would you be the person that is liable?
Another shop directed this customer to me. This has been a problem for this customer for a number of years. The owner has tossed parts at it to the point that it has been able to get a waiver for the emissions test.
Here is an oscilloscope capture that shows exactly why the PCM is flagging the cam/crank synchronization.
Here is a second one.
Heaven knows my last van got bricked three times in the last year of ownership, from the busted timing belt to the bad distributor. Losing a timing belt in the wrong place can kill you too. Did I mention that my mechanic missed a tooth and had to redo that one?
Sell the car? Just restore it to factory default - that's a two step process on a computer, with a couple of "are you sure" questions. With a car, just changing the battery without a saver in the power port would probably suffice (whether you wanted that result or not).
Doc---what are the symptoms of this car's misbehavior. I need a context.
[edit] - here's another - "As unobtrusive the "engine start/stop" feature is on the CTS, I turn it off when I'm burning up the road, too." Why can't the owner change that default to "off"?
That was kind of fun - must be a zillion more tweaks out there that some owners would enjoy playing with. Didn't even think about tweaking the shift point patterns - guess that would tie in with those Power and Eco mode "chipping".
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
Hint: The parking brake is bad and won't hold the truck, that is what caused the failure. The engine rolled over backwards.
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
PCM Modules
PCM 1 FFFF FFFF 020F
PCM 2 D00E 0AFF FEF7
PCM 3 FFFF F3FF 5F62
PCM 4 FFFF FFFF FF0F
PCM 5 FFFF FFFF FF10
PCM 6 FFFF FFFF FF11
PCM 7 FFFF FFFF FF12
PCM 8 FFFF FFFF FF13
PCM 9 FFFF FFFF FF14
Front Display Interface Module
FDIM 7A6-01-01 2D00 10B0 20BC Inst
FDIM 7A6-01-02 00B0 Inst
FDIM 7A6-02-01 00B0 Inst
Accessory Protocol Interface Module
APIM 7D0-01-01 800C 8000 00E5 Inst
APIM 7D0-02-01 0255 5300 0084 Inst
APIM 7D0-03-01 0000 0000 00DB Inst
Instrument Cluster Module
ICM 720-01-01 DB88 7C05 010E
Generic Electronic Module
GEM 726-01-01 750A AE Inst
GEM 726-02-01 03C0 2020 0033 Inst
GEM 726-03-01 0D00 3E Inst
GEM 726-04-01 0638 Inst
GEM 726-05-01 040C 43 Inst
GEM 726-06-01 1A81 CF Inst
GEM 726-07-01 2505 5F Inst
GEM 726-08-01 0105 0A46 Inst
GEM 726-09-01 C003 FA Inst
GEM 726-10-01 8006 0000 00C4 Inst
GEM 726-10-02 0000 0000 003F Inst
GEM 726-10-03 0000 0000 0040 Inst
GEM 726-10-04 0000 41 Inst
GEM 726-11-01 1400 53 Inst
Audio Control Module
ACM 727-01-01 0500 908B 64B4 Inst
ACM 727-01-02 0031 Inst
ACM 727-02-01 6495 Inst
ACM 727-03-01 0000 32 Inst
ACM 727-04-01 0007 2F57 5B1B Inst
ACM 727-04-02 765B 572F 0792 Inst
ACM 727-05-01 000A 3335 5C02 Inst
ACM 727-05-02 645C 3533 0A67 Inst
ACM 727-06-01 000A 3335 5C03 Inst
ACM 727-06-02 645C 3533 0A68 Inst
ACM 727-07-01 080E 3C01 169F Inst
ACM 727-07-02 1F4B 697C 8309 Inst
ACM 727-07-03 0116 1F4B 09C2 Inst
ACM 727-07-04 0D33 7380 84F0 Inst
ACM 727-07-05 090D 3373 0E04 Inst
ACM 727-07-06 003C 6978 86DE Inst
Variable Assist Power Steering Module
VAPS 730-01-01 033C Inst
VAPS 730-02-01 013B Inst
Electronic Automatic Temperature Control Module
EATC 733-01-01 013D Inst
Restraint Control Module
RCM 737-01-01 3146 4D43 559C Inst
RCM 737-01-02 3944 3734 416A Inst
RCM 737-01-03 4B44 3433 3971 Inst
RCM 737-01-04 3433 AA Inst
RCM 737-02-01 CE02 0000 11 Inst
Anti-Lock Bake System Module
ABS 760-01-01 3146 4D43 55C5 Inst
ABS 760-02-01 3944 3734 4193 Inst
ABS 760-03-01 4B44 3433 399A Inst
ABS 760-04-01 3433 8000 0053 Inst
ABS 760-05-01 1924 0012 00BC Inst
ABS 760-06-01 0000 0000 006E Inst
How long have techs been making and selling performance chips? 25 years? Longer?
Dealer techs do this every day with their factory scan tools. Is their "official" code any better or tighter than the lines cranked out by a stoner with a 12 inch pink Mohawk? (A. - ask John McAfee. Well, maybe not, lol).
Word gets around - I use donation-ware to do my taxes, my passwords are stored with freeware, my checking is done on freeware, my quotes are downloaded on freeware, my health trackers are free. .
I know how to play with my Windows registry, but often it's easier to let a utility program do it (to get back to @thecardoc3's latest quiz).
If someone wants to let me change my seat position remotely after my wife drives our car, well, bring it on.
To paraphrase Bill Buckley, these days it sounds like a tech is a fellow who is standing athwart 100 years of automotive history yelling 'Stop!'.
Say's the guy that can't identify the right oil for a given car let alone advise an owner how to. Comparing what some people can do with a PC, to what people should be able to do with the first publicly owned robots has more holes than substance. That "quiz" above that you have otherwise avoided exposes some significant complications if the code is opened. Those personality inputs tell the systems things like does the car have side air bags. Does it have all wheel drive, traction control and stability control and more. Being able to manipulate that information could have cars "repaired" by eliminating systems instead of properly fixing them. We have already seen counterfeit air bag components, and drivers modules that were not airbags at all. If the only things that were going to be played with were the creature comforts nobody would care, but that isn't what is going to happen and you would have to be naïve to believe otherwise. Some cars already do that, and the memory seat function recognizes who is getting into the car via the key ID. Takata has a significant recall going on right now with repairing the drivers airbags. Fortunately they aren't putting price first and they are repairing the cars instead of just disabling the bag and using code to prevent the warning light from coming on. Given the choice, legally or otherwise there would be people who would make the wrong decision and put someone else at risk over their love of money. If that is the 100 years of automotive history you are referring to, I am glad to be that tech standing in the way yelling stop.