We are aware of the login problems affecting the forums, and appreciate your patience as we work on a fix.
Did you recently purchase a new Tesla, Rivian or Lucid vehicle directly from the manufacturer and willing to share how your experience compared to previous vehicle purchases made through a traditional dealer? A reporter would like to speak with you; please reach out to PR@Edmunds.com by 2/19 for details.
2013 and Earlier - Hyundai Santa Fe Prices Paid and Buying Experience
I had been looking at Santa Fe's and had decided I wanted one, but to make sure it was what I wanted, I decided to go for another test drive round in the competitors. So I told my Hyundai salesman I would more than likely be in on Saturday to put in my order(he quoted a 1.5-2month wait).
That Friday my 90 Mustang broke down and I thought it was a fatal blow, so I frantically started calling all area Hyundai dealers to see if they had what I wanted, and of course they didn't, but this other dealer promised me he could easily get me what I wanted in 2 weeks. I thought great. I could handle a 2 week wait. I went and signed the paper work. (MSRP+gold package trim(that I didn't really want for extra $500)
3 days later I called and the story had changed to 3 weeks. Now only 5 days after the contract they are saying by the end of Feb. The good news is I got My Mustang fixed for $200 and don't have to have a rental car.
I guess what this all boils down to is I feel like I got taken in at a dealership not convienant to my house and paid for a stupid Gold trim package that I didn't want. So be leery of salesman promising less than a month delivery time if they don't already have your vehicle on the lot.
If anyone knows any loop holes for me to get out of my contract let me know (email kim532@hotmail.com). My 72 hours deadline is up. I just have to hope now that they don't deliver in time so I can break the contract that way and go to the dealer I want with the price I want.
Kim
That Friday my 90 Mustang broke down and I thought it was a fatal blow, so I frantically started calling all area Hyundai dealers to see if they had what I wanted, and of course they didn't, but this other dealer promised me he could easily get me what I wanted in 2 weeks. I thought great. I could handle a 2 week wait. I went and signed the paper work. (MSRP+gold package trim(that I didn't really want for extra $500)
3 days later I called and the story had changed to 3 weeks. Now only 5 days after the contract they are saying by the end of Feb. The good news is I got My Mustang fixed for $200 and don't have to have a rental car.
I guess what this all boils down to is I feel like I got taken in at a dealership not convienant to my house and paid for a stupid Gold trim package that I didn't want. So be leery of salesman promising less than a month delivery time if they don't already have your vehicle on the lot.
If anyone knows any loop holes for me to get out of my contract let me know (email kim532@hotmail.com). My 72 hours deadline is up. I just have to hope now that they don't deliver in time so I can break the contract that way and go to the dealer I want with the price I want.
Kim
0
Comments
But since buying the Santa Fe LX a week or so back I haven't seen the bloody thing! The wife is always out with it.
Also I received a nice note from the Hyundai dealer I bought the car from, a gift from the saleman in the form of a coffee mug ( Yes sure, it has the Hyundia Logo on it but it was filled with candy and a big gold bow. I also recieved a coupon book and preffered customed card good for all manner of neat things from the normal oil change to discounts for parts and accessories.
This is something I haven't gotten from new cars dealers that I have bought new cars from that costmore than twice as much. My new Mercedes didin't even get me a thank you note nor my Corvette.
Anyone else get this stuff? I think it's a big step in the right direction for Hyundai and this dealer if nothing else.
Or is Hyundai just going the extra mile for everyone who buys one? Whatever it is all very much a part of the expierience and make me at least "think" that they care about us.
Gotta give them five stars for trying at least.
Richard.
Thanks for the reply. Nice to hear that other's are having the sameor similar expieriences with Hyundai. The only other dealer that came close to Hyundai was Jeep / Eagle. I swore when I bought my last car it would be the last NEW vehicle I paid that much money for.
MY first choice was the Pontiac Aztec but they wouldn't budge on the ugly things. So I checked the net and looked at all the forums and found this one. Then test drove the Santa Fe. The rest as they say, is history. Not a Jaguar by any means but certainly a great value. Even if the resale doesn't hold up it's not a big deal. I'll drive it after the wife gest tired of it and buys a new one? I HATE diriving her old Eagle TSi !
Thanks again for the feed back. I've noticed that for most part everythting has been very positive.
I take that as a very good sign. Check out some of the other boards and see what I mean.
Sincerely,
Richard
Hi I'm also looking at Santa Fes in Houston. Could you tell me what dealership you got yours from, how they treated, what model you have and how much it cost you?
Thanks
I am conceding a little because I called dealers in the Chicago area and they thought I was nuts. One guy said he would be surprised if I got my 2WD V6 before May since they are so rare. I hope I prove him wrong.
Kim
Kim
I went home and read some more.. then i went on the offensive, I walked into a dealer... told him what I wanted in the car and what I would pay for it. I had my numbers in hand to back me up and the deal was done.
I got it for $900(something) under MSRP plus they threw in pinstiping (because the striped it without asking me) and they axed the dealer prep.
Informed buyers have power. No wait for delivery, they had the Sandstone GLS with pkg 11 right in the showroom.
Now we are LOVING it. Hopefully the love will last.
Keith
Wanna Bet? I did about the same on my wife's Santa Fe.
Know what you want, have the numbers in hand and don't back down. They can take it or leave it and there are a lot of good dealers out there who know that they will still make a decent profit on the car at that price AND more than likely have a very satisfied customer who will return for service regularly.
Customer good will goes along way towards future sales. Not everyone will be as well informed but they will still come back to buy from that dealer. Why? Because someone recommended them HIGHLY!
Finding a good car dealership is like winning the lottery. But once you win you you tend to be damn happy and you tell people. That equals increased sales and a bigger profits.
Sell one or two for a bit over invoice, keep the 3% or 2% that Hyundai gives them and the rest shall follow.
Larger dealerships are more apt to do this than smaller ones. But it does happen, and it has happened. Worry not, they never lose money. The dealer I bought from had more than twenty Santa Fe's on his lot when I bought mine. Went back yesterday and he had none. Good sales I'd say. But when the ship comes in he will get a lot more of them than he had the last time.
My two cents and take it or leave it. I'd be careful in the future about basically calling someone a liar.
Sincerely,
Richard.
But U can help yourself by
1st check your CD to make sure there is no defects (Having scratches) on it.
If the problem is not on the CD. Then simply show it to Hyundai dealership to get it fix or replace.
Is your problem solved?
PS. My Candian Version come with Clarion CD & radio Player w/detachable face, never encounter any problem the sound quality is great but the buttons is very tiny. First is very difficult to use but now I get use to it already. (Just like u changing using a Palm computer from a desktop computer.)
I like it better than the Hyundai's one(in US version). That looks very old fashion to me.
i will scan my purchase agreement and post it on my website.
go to hyundaiusa.com
price a GLS v6 4wd with a package 11.
GLS V6 Four Wheel Drive $20,799.00)
4-Speed SHIFTRONIC Automatic
2.7-liter 24-valve DOHC V6
Exterior:
Sandstone
Interior:
Beige
Package 11 $595.00)
Destination & Handling $495.00)
Total $21,889.00
I flat out told the guy i would pay 21 even.
he went to the manager with a price even lower than that.
he came back and said the manager didnt go for the lower price... so i said... just go back and tell him what i offered you in the 1st place... 21,000. also, since the car is on the showroom floor already... i didn't feel i should have to pay dealer prep of $349. salesman agreed and got that knocked off the price.
THEN. the day i showed up to pick up the car, it turned out that during the week, the pinstriper came in and pinstriped ALL the cars on the showroom floor. i didn't ask for pinstriping so i wasn't made to pay the $195 charge for that....
so add it all up and i actually got over $1000 of the car including dealer options...
oh, i didnt mention that my car came with the $80 floor mats...
do yourself a favor... don't be mad if you paid more than you should have and know what you are talking about when you try to call someone a liar.
Keith
I think I said about the same thing back at post number 12. Some people just love to rattle your
cojones don't they?
Enjoy your car. I know that there are deals out there and if you take the time you can and do find them. You and I did and I really don't care if anyone believes me or not. We have the cars and we're happy with it.
What's with the pinstriping though? That would be some sort of crap that goes on over the clear coat wouldn't it? $195.00 for something that's going to peel off in a few months seems a bit much to me. Good for you for not paying for it!
Richard.
Here are my two cents worth that most of you will probably agree with - or not.
Everything is relative, what's a good price in one locale is shafted in another. Buying a car is a supply/demand(popularity) issue. In some areas, a take it or leave it offer gets you a great deal, in others it means you're not driving a SF.
Sure, in a given geographic area, some dealers will be more willing to 'deal' than others but if they've got 6 people waiting to buy the SF you have your eye one there ain't no way you are taking it home for a grand under MSRP. Conversely, if you're the first one in a week that's even looked at the car then you can probably work out a good deal.
When I got my SF I paid $500 under MSRP when other dealers wouldn't budge off of MSRP. Now, the dealer I purchased my car from is charging $1500 over MSRP and still can't get enough cars. Could I have gotten my SF for 5 bills under MSRP today? Not likely without marrying the owners daughter.
Never-ever give any credence to what someone says they paid if they had a trade-in. Chances are if they got a super deal on the new car they got cheated on their trade-in (that's just the way it works folks)..but they'll never admit it even if they know it.
Bottom line, whatever you pay for your car is a reflection of the demand for the car in YOUR area (Fargo is another story); your acquired knowledge from places like Edmunds; your negotiating skills; greed level and integrity of the dealership as opposed to other dealers in the vacinity.
Remember, car dealers play this game 7 days a week
so whatever you end up paying is probably not the lowest they would have gone!
I bought mine Feb. 12th. I've had no major problems with it, other than a small nick on the hood. (ordered touch-up paint-$6.95 give or take)
I've only seen a handful on the road around here. Guess they haven't caught on yet... Oh well, I love mine!
I am going to buy a SF through the costco program, and was quoted a great price - $750 below msrp for a Pewter 4x4 LX model with all the extras -exactly what I want-but without ABS. My husband wants one with ABS and doesn't want to budge. But I'm in a quandry - I don't want to wait forever for Hyundai to ship to this dealership (so I can get the costco price) and am wondering if I need ABS at all. I'm in Portland, Oregon, and it doesn't get too icy here at all. It is hard to find any color SF with ABS in this area.
Advice?
Hope to hear u again here in Edmunds.com & santafeforum.com. Aso hope u guys enjoy this good value SUV & see who is the winner to reach 100,000 miles finish line(under US warrenty)!
-Bill
got a call from my dealer (to be, I hope) and he told me that they can install, in one day, ABS for $500. It will not void Hyundai's warranty and the warranty on the brakes will be 100,000 miles. Sounds good to me - now I need to talk my husband into it.
liz
I've been an auto mechanic for 30 years and this car impresses me. Well made NOT what I expected.
Some advise SHOP AROUND !!
Went to Rick Case in Ft. Lauderdale, they must have thought I just fell off the turnip truck. They wouldn't go under $3000 over MSRP !! Since the crash test I think dealer are taking advantage.
Got mine at William Legman Hyundai, and they were great, FAIR price, little over MSRP but mine also had AS brakes. If you would like the name of my salesman mail me. Buy one you won't be sorry.
I also have a not so pleasant experience with the dealership/service manager where I took my SF for warranty repair. I don't know, maybe because I didn't bought my car there.
I'm just glad that HMA get customer feedback after a service where you rate your experience with the dealership. I made sure Hyundai would easily see that I was not satisfied with the dealership at all.
Can anyone help me to negotiate with dealer for the best price of Santa Fe Lx 2002 4WD in tristate area as I am thinking to buy it soon.....
thanks..
I bought my Sante Fe GLS AWD at Giuffre Hyundai in Bay Ridge, Brooklyn, NY (89st/5ave). My sales person was Evan Engel. Say Russ sent you. His internet quote was a little less than Edmunds' TMV. No hassle. Paid car + freight + tax + dmv. No prep fees, no etc bogus ad fees.. Got my GLS AWD + ABS/Traction in Pewter w/mud guards, floor mats, cross roof rail for $21K. Then add the tax,freight,dmv, comes out $23,3xx.xx
Any one know of websites/ stores that sell Hyundai accessories/ parts? Dealerships always charge alot.
Sticker $31,580
Rebate -$1,000
Negotiated Price $28,457
Tax $866
Doc Fees $299
Filing $16
OTD Price $29,639
Any recommendation(s) or buying experience would be appreciated.
Thanks!
Pete
Thanks in advance
007up
Again Congrats! Have Fun & Safe Drivin
Thx.
007up
Thx.
007up
Please share your test drive experiences!!!
I was also dissappointed when I drove the base model, but liked the Lx model enough to buy one. Not to sell you anything, but Hyundai really does give you a lot for your money, more so than domestic models. They have come a long way since the 199X models.
You may also want to check out Kia's offerings. Same company owners, but different manufacturer. If you have any questions about Hyundai, ask away.
Another bargaining tool: Offer to get any additional dealer-installed equipment thrown in for free as part of the deal. Their cost is about 60% less than what you would pay out of your pocket on most of it. For instance, I got cab step-up bars, mud flaps and cross rails thrown in for free. I would have paid about $550 for these options, but it only cost the dealer about $300 out of his pocket to make the sale. And I guarantee you this: If the salesman starts crying about not making any money, he/she is lying. They can sell the car for under their invoice price and still make money. Remind them of all the money they will make from you as a service customer (oil changes, etc.). Then ask the salesperson point blank if he is willing to give up the whole deal for X dollars. But you MUST be prepared to walk away from the table and go to another dealer or put off buying for a few weeks for this to work.
Well I took some advice and test drove a GLX last night after having a terrible test drive in a base GL model. I was definitely impressed! It was fully loaded and had power and handled pretty well.
I don't feel the need to have 4WD, but what is the real difference between 2WD and AWD? Is AWD more $$$? Is it worth it?
The dealer I went to in suburban Boston was very nice, no pressure sales and said that could get a GLS, 3.5, V6 including some options for $21 and change. He said he could get a GLX for just a little more, if not the same (as they didn't have a GLS on the lot) Which was before I even began negotiating. Good price to start from? Can you ask to see the invoice?
Tx,