By accessing this website, you acknowledge that Edmunds and its third party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our
Privacy Statement, and you agree that your use of the website is subject to our
Visitor Agreement.
Comments
Patti
I know this is way outside your area.
Cheers Pat.
-mike
I'm sorry to hear about your CEL problems. And being out of warranty by only a week. Bummer. I can sympathize with you. BUT, I refer you to post # 998.
(Sorry. Couldn't resist!)
Len
-Frank P.
-Brian
Len
So I reset it was fine for a week. 2nd time was I attemped to start it with the remote starter and it did not start so I thought misfire and reset. on both occasions I called the dealer but the service advisor neglected to note my call even though I requested that he do so, and I gave him the reason as the 3 year warranty was about to expire and I wanted it documented.
Now I know you are just yanking my chain, but you have a point I took a service advisor at face value and may get burned because of it.
Len, I do not look at things in a different light when affected personally. In your situation being over the warranty by 24K miles if I recall I would have no argument about paying. I am out of warranty by one week and under the milage by 18Kmiles you cannot even come close to comparing the two incidents.And I still stand by what I said to you then at some point you have to suck it up and pay.
And I wish to express my disappointment that a member of this crew would take such a jaundiced view as to point out when you are affected things change. Our two situations are poles apart, and had this situation occured several more months down the road I would'nt even dream of making a fuss about it.
Cheers Pat.
Cheers Pat.
-mike
The service rep told me it was a 12K mile warranty when I picked the car up last night. maybe he confused the 12 month with 12k miles, he did look all fazzled at 8:30 last night. Well regardless, the car runs like new, purrs like a kitten. I am so glad to be back in my Forester, driving that Neon rental was hell: can't see, can't steer, can't go...ugh But the brakes were very solid on it, that's the only thing I wish the Forester had, a more solid feeling brake peddle, but I digress.
I'll go with Juice's and your answers, I don't expect any problems in the next 12 months. Hey, for ~$1400 I got a virtually brand new car! sort of.
Okay, enough rambling from me...
Mike
(I'm actually looking forward to getting off of winter blend gas. Like Paisan, both of our Sube's get slightly better MPG in spring and summer.)
Thanks for your help,
Ron
-Dennis
If it is not covered I am just going to buy the sensor and swap it out myself.
Cheers pat.
-mike
I know of another shop that charges the same way.
Cheers Pat.
Here's a laundry list of the problems I've had so far with this car:
1. Clutch disk, flywheel, and bearings replaced because of severe judder.
2. Original transmission rebuilt piece by piece over many weeks until there was nothing left to replace.
3. New transmission installed because of failed original transmission and unsuccessful attempts to repair it.
4. Front differential replaced.
5. Rear differential failed and replaced.
6. Two door moldings replaced at different times after originals pealed.
7. Various interior pieces have broken off without even touching them (repaired myself out of warranty).
While having the coolant conditioner installed today, I asked them to inspect a high-pitch whine coming from the alternator. Turns out the front alternator bearing is now failing and will cost me around $350 to fix.
I'm asking Subaru for a little goodwill gesture and helping out with this repair. This many and severity of problems at such a young age and mileage has made my ownership experience a nightmare from a repair perspective. I'm more than a little frustrated at this point. Just when I thought we had all the "bugs" worked out of the vehicle, this alternator situation appears.
I talked with a SOA customer service representative a short while ago, and she is doing research into the matter. She didn't report a case number.
Thanks for any assistance you can provide.
Ty Hendrickson
-mike
We'll do our best to make you feel better about Subaru.
Thanks for your patience.
Patti
For anyone looking into purchasing a Subaru: don't let my experiences scare you; this is definitely one of those odd-ball and rare situations. Subaru makes reliable, dependable vehicles.
-Ty
I had a buddy who was a mechanic at a dealership who's name I will not mention here, now most mechanics specialise in a specific area, one guy brakes one guy trannies another engines you get the picture..
Well over time if you do the same job day and day out you learn shortcuts and you get faster it is only natural, then the flat rate system becomes a licence to print money for the mechanic.He told me it is not unusual for some mechanics to get paid 12,14,hours in an eight hour day.
And thats on a lot of days, some days on rare occasions they will run into a pig of a job and lose, but that only happens once in a long while.More often than not they are ahead of the game.
Cheers Pat.
-mike
Sorry if you took it personally. It wasn't meant that way. Probably a bad choice of words on my part. I really hope the dealer does the right thing for you. Not obliging you for being one week out of warranty is absurd. And where do you drive (or NOT drive) to put on so little mileage in 3 years? I'm jealous.
Len
Maybe strolling would be a more apt word given my level of ambulatory ability. We live close to stores, they are all within walking distance. the car is out maybe twice a week in winter.
Summer is when it collects the most miles between here and our summer place, but then again it is parked a lot there too as we are in the country and walking is a thing we both love to do.
When we were younger and given to traveling all over hell's half acre then twenty to thirty thousand miles a year was more the norm.Ironically although the car has low miles 90% of them are long distance and very few city.
Cheers Pat.
-Frank P.
-juice
The guy who bought my 93 Accord wagon actually has dibs on this one. He said when I am selling let him know and it is sold, when I told him he would have a long wait he said he did'nt care.He reminded me two weeks ago that he was first in line
juice if we are still in the land of the living when the time comes I will keep you in mind.
Update, the CEL came on again today and I called the dealer, sensor is out of stock until Tuesday and I have booked Wednesday morning. The bright side is he says they will probably cover it under the warranty, not definite, but probably.
Cheers Pat.
Just kidding. Well, not unless you'd really be willing to...never mind. ;-)
Dealer will do it, just wants you to acknowledge it's a "favor". That's fine, sounds par for the course to me.
-juice
Started this morning and sure enough there's the friggin thing off again wonder how long it will stay off this time.
Hope it is on at least Wednesday morning when I take it in to get the sensor replaced so they don't think I was arm wrestling them to get it changed.
Cheers Pat.
DaveM
Thats why we were having a sort of a situation where they may or may not cover the sensor because I am a week out of warranty. Anyway now it looks like they will cover it, I will know Wednesday.
Cheers Pat.
Of course he had a turbo RS so he had to.
-juice
John
~c
Boy! the level of tecnical expertise and advice is reaching new highs here. Oh well, I guess if we can't grin once in awhile and laugh at ourselves then what are we here for?
I would like to make a suggestion to Patti. Don't want to be intrusive but I wonder if Subaru isn't following the letter of the law a little to rigidly in studying demographics and computer models when they select dealer locations. We live in snow country and the nearest Subaru dealers are many miles away. The Toyota and Honda and Mazda dealers are all much closer and doing well. I have been dealing with a five star Chrysler dealer for almost twenty years here. They have just built a multi million dollar repair shop and sales facility.Complete with waiting rooms with tv, a child play center, beautiful showroom. They have a good reputation and are looking for another line of automobiles in addition to chrysler. In our little office we have about 14 people and five of us have Subaru's. Could Subaru look at having the local chrysler dealer take on the Subaru line? We are in snow country and I think they would do very well.
Jim
-mike
-Frank P.
-Dave
Bob
One was a Bimmer and the other was a Forester. My in-laws sold their BMW when they moved back there and got a Buick (or was it a Lincoln?). It sits while they snowbird in Florida, so I guess I can forgive them for not getting a Sube.
Steve, Host
A few friends and I have talked about opening our own dealer for years. If only I could afford the start-up costs!
Anyway, please try to send an e-mail into us at Subaru.com - contact us. Let the Rep. know that you just want them to note your request so we can get it documented and reported.
Thanks!
Patti
What's the start-up cost to open one?
-Dave
-mike
Take on some partners and some Federal grants, and if the numbers aren't far from reach, I'm game.
-Dave
When I discussed this with the chrylser dealer here, he indicated that he approached the Subaru people and they looked at the population in our county and they weren't interested. I don't think that the facility would have to be mutually exclusive. In other words, he would have both subaru and chrysler lines. He has plenty of room for both. When I went to the one in Schofield I saw they were promoting two different vehicle lines. I think the one in Marquette also has more than one. I don't think the people I deal with here would find the fiscal needs to be a major barrier. Patti, could I tell him to get in touch with you? I think he would jump at the chance to sell subaru's and chryslers from the impression I got. If you give me the instructions on how to reach you, I'll pass them on to him and then bow out of the scene. I'm trying to encourage it, but I don't want to mess things up.
Years ago I used to be a sales manager for a plywood manufacturer. Being a psychologist is part of being a good salesman. You are a good salesman!! A wonderful field. Thanks again everybody. Jim
p.s. for Holland... we have a lot of birds dying up here....they have a canarial disease called chirpies and they can't tweet it....
Here's one thread about the costs:
volvomax "Any Questions for a Car Dealer?" Oct 9, 2002 7:13pm
[edit] Throw in another 25 mil if you want to buy an existing franchise:
brentwoodvolvo "Any Questions for a Car Dealer?" Jun 11, 2003 12:19pm
Steve, Host
also, the other info is copied and will be on its way to you shortly ...
Patti