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Comments
Nineteen eighty-six marked a record year for Volvo in the US, with 113,267 cars sold. The appearance of Japanese luxury brands like Acura and Lexus in subsequent years meant the loss of a significant market share for Volvo, one which they have never regained
That is 18000 today, compared to a high of 113,000. Ouch!
Since it is unlikely I would buy another Audi, and I am losing interest in BMW (run flat tires), and I do like our MBs so far - but I always like to have a back up plan just in case. I did have a bad experience with our 95 Volvo and I hesitate to go back, but it would be on my back-up list, along with Jaguar, Lexus, Infinity, Maxima, Acura, Lincoln, Avalon, and I would have tried a Cadillac - but not after GGs experience. I also like Jeeps for some reason. So far, the MBs are about as good as it gets for me.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
More stats at http://www.goodcarbadcar.net/2012/10/volvo-brand-sales-figures-usa-canada.html
'24 Chevy Blazer EV 2LT
More stats at http://www.goodcarbadcar.net/2012/10/volvo-brand-sales-figures-usa-canada.html
Sales really took a hit in 2008 when Ford said they were bailing out and Geely of China would buy the company. Too much uncertainty for most people to trust spending $40k or more for a car from an unknown, untried company.
All of those problems that one family had are pretty scarey....but, they do build "safe" cars.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
Dealer availability seems like a regional issue; here in Chicagoland they're plentiful.
From http://www.motorintelligence.com/m_frameset.html (New Vehicle Sales), 2015 YTD sales are up 31.7% over 2014. (The 41K sales are year to date, not a full year's data.) They are the smallest non-premium brand in the US but that doesn't mean much.
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
BBB said they had heard nothing from Cadillac and asked when I had last heard anything. That was about a couple of weeks ago, and the only thing they wanted to know was what the dealer(s) said (no code, no fix). BBB said the next step is an arbitration hearing, but even that's not binding. So, not sure what the purpose of that would be.
In short, Cadillac has gone into their stall routine. I can wait as long or longer than they can. Now, it's gone from the CTS being a lemon to a matter of principle.
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
I get all riled up just thinking about it. Not only have they lost me as a customer, anyone who reads these boards who were on the fence, have stated Cadillac is off their list, too.
Clearly, Cadillac reads these boards, as they've sent me a message as a result. Clearly, they don't care how bad the car is, or how unhappy they've made me.
Off the soap box......
My guess? If this is a conscious plan on their part, it is war of attrition. really costs them nothing to just ignore you (and others like you) because if it ends up in your favor, costs them the same now vs. 3-4-6 months from now. But, if they can wait you out, eventually you might be forced to make a move (trade it in on something else?) because you need a car.
so, the potential ill will (and who knows how much they consider word of mouth in these cases) may be worth less to them than all the cases that disappear when the owners give up and throw in the towel. So while it make take longer, by sticking to your guns you will ultimately get the end result desired.
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
PROS Abundant standard features; spacious cabin.
Cons
Harsh ride with the 19-inch wheels and tires; disconnected steering feel; so-so display screen graphics with distracting interface; front seats get uncomfortable on longer drives.
Then the first consumer review says:
Purchased new RLX in 2014, what a mistake. It has had three recalls and now an engine noise has developed which Acura mechanics can not figure out. Audio tapes have been sent to Acura Engineering and they are stumped. I intend to get rid of it as soon as it comes back from shop (two weeks) Bad news trade in value is now $35,000 for a one year old car with 12,000 miles for which I paid $52,000. Go with Lexus or Infinity and save yourself trouble......
Sounds good in theory, but...............
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
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GG, I still don't know why you wouldn't go to the state attorney general who is set up to handle these cases. It seems to me, the BBB is pretty useless, they get their funds from giving companies good ratings. But, just my 2 cents worth
If You Have a Lemon Get Help
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
I checked out 2014 Cadillac CTS consumer reviews and 3 people gave it 5 stars and loved the car. Interestingly, by mistake I checked 2014 Cadillac ATS reviews (eye exam coming up) and found similar complaints to GG. Including safety issues and no help from GM.
2014 Cadillac CTS
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
As for Dad, he is in pretty bad shape. He has pulled his catheter out 5 times (OUCH!!!) and keeps trying to get out of bed. Blood all over him. I have my doubts about any future and ever getting him home again. He has a urinary tract infection along with his 3 broken ribs from his fall here at the hospital 3 days ago.
The care he is getting is great at times at terrible at times - all depends what nurse is working with him. He hardly eats anything even when I hand feed him. Same with drinking fluids. He gets two different antibiotics and of course an IV drip. I have a feeling the rehab hospice is not going to take him back so I may have to find him another place.
This is the most stressful experience I have ever had - even more stressful than when my son Justin was undergoing proton radiation earlier this year for his brain tumor. Tough year, that's for sure.
2024 Genesis G90 Super-Charger
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
These things don't have an easy one step solution. Your Dad may go home again, but, as you know he may not. Just take each step, one at a time. Maybe getting some help from an agency or with administration people at the hospital would be a start. Not sure ig google is worth a try.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
I'm sorry but when I see "same old GM", "bean counters running things", "moved to Wall St" (it's Brooklyn BTW) I get really irritated.
2017 Cadillac ATS Performance Premium 3.6
(hang in there Mike)
2017 Cadillac ATS Performance Premium 3.6
I'll just have to grin an bear it!
2024 Genesis G90 Super-Charger
I'll just have to grin an bear it!
We will keep you on the prayer list, Mike!
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
Does the hospital have a palliative department? We ended up connecting with the Palliative person, and she was a Godsend. It was so frustrating dealing with the medical people, because there were so many, and no one seemed to be "in charge". They all just focused on their piece of the patient, and often wanted to do things that made no sense given the big picture. Palliative looks at the patient and their situation as a whole, including the family (and spiritual) aspects.
she also was key for navigating the rehab/facilities/paperwork maze, to figure out what options made the most sense, and making them happen.
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
I am disappointed that Cadillac made a big point that it was a new company with a new attitude, and their website which I gave a link to says they will do everything they can do to please their customers. It is all just useless words. btw...probably most of the other car companies are the same.
I love the looks of the ATS and CTS and really believed that Cadillac was going to try to change their reputation, and reviewers and customers seem very satisfied with their cars....but, GGs experience really makes me wary. I hope you are in the majority of Cadillac owners and you will love your car.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
The he veterans hospitals down here are awful. It took 6 months to get him seen for hearing aids several years back. So now he just buys his hearing aids. I would not put my father in the hands of the VA unless I believed on euthanasia!
He is getting better care through his Medicate Advantage insurance. I just need to get the doctors to talk with me about their plans. He hasn't pulled this latest catheter out yet, so that's an improvement.
I will know better tomorrow or on Monday. He just called me on my cell phone thinking it was his bank and wanted to know how much he had on deposit. So I called the nurses' station to find out who gave him a phone to call me. He is so confused - such a pity.
But no VA hospitals or doctors for my Dad.
2024 Genesis G90 Super-Charger
??????
2017 Cadillac ATS Performance Premium 3.6
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
As for GG's problem, I think it's more a dealer problem. The dealer seems to be under pressure not to do anything to diagnose unless it can be pinpointed via a diagnostic code or a procedure that shows a part not to be operating correctly when commanded by the diagnostic computer.
I'll share my recent experience of a transient problem with my Cobalt (I can hear the minds now say that all Cobalts are bad and have problems--reference the attitude toward GM comment I made earlier).. Most Cobalts have been much better than the foreign-maker oriented folks would have us believe. Good ride and quiet ride. However, my son's showed a fleeting check engine light after sitting at college in coldest weather and that problem would go away as the weather warmed back to 20s and 30s. And eventually the light turned off after I believe it's 2 cycles of starts with no diagnostic error on the emission system. Dealer replaced air pump under the extended warranty because it was noisy. A couple weeks later, during very cold days, the secondary air pump system showed pressure low when car was started to go to his girl friend's apartment.
Dealer looked at it again, but no code was active because it had passed the checks for air pressure during the few seconds the pump runs at start up to add oxygen to the exhaust to fire up the catalyst quickly. No parts failed to work right when activated by the diagnostic computer. The warranty company (nee GM now Ally--GMPP) won't pay for the valve system that is the major part without a failure proven.
There's no way to have the car at the dealer when it's -10 outside and the condensate just happens to have blocked the air flow while still frozen. The pipe goes from below the engine where it's not heated while moving by engine warmth around to the top of the engine. So it thaws after engine is warmed up and sits.
I posted a comment about my Cobalt's symptoms here on Edmunds in a topic where an expert, Cardoc3, would see it. He commented explaining exactly what happens. The valve on the exhaust pipe leaks exhaust backwards and that has water in it which cools in the tubes going to the air pump. The water drops freeze and block the flow of air when the outside temps are so cold the water doesn't get evaporated from the engine heat. The water and corrosive condensate also damage the air pump itself. That fits with the air pump's having been noisy and the mechanic justifying replacing it. My solution based on EXPERT knowledge is to go ahead and replace the valve for a hundred and quarter myself at home. Which is what I planned to do during summer based on reading posts I found on the internet that the valves are troublesome.
GG's car needs someone just as analytical as cardoc3 looking at it. His dealer isn't doing that. Neither is the second dealer who looked at the car.
2014 Malibu 2LT, 2015 Cruze 2LT,
2021 VW Arteon SEL 4-motion, 2018 VW Passat SE w/tech, 2016 Audi Q5 Premium Plus w/tech
We started talking cars at my brother's last night and the question about which cars to avoid came up. Volkswagen led the discussion (it's all about VW in here Chattanooga now, and there's plenty of Passat grumbling around from locals who purchased one made here). Told my brother to tell his oldest son to hang on to his Avalanche because they are becoming minor collectibles. It's runs fine at 300k, but most of the electrical stuff on it has flaked out.
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
IMHO GM corporate is every bit as much to blame as the dealer - if not more so. If your dealers aren't competent then the company should be in there getting the problem sorted out. This is especially true when their website states they are there to help and they will back up their own product.
I have bashed Audi just as much, but, at least they had the decency to meet me part way...the dealer 25% and head office 25%.
I checked 2010 Cobalts and people seem generally satisfied. One problem that keeps occuring is the key getting stuck in the ignition and the owner can't shut the car off. Seems people were charged to get this repaired but I think it was part of that ignition problem no one wanted to admit to. This was one owners review:
I have had numerous problems with my 2010 chevy cobalt. Currently the key is stuck in the ignition and will not turn back so the car will not shut off and I am at the dealership now to get it fixed. Before that We have had multiple problems with the computer and it has been replaced once and suggested to be replaced again. The car was hitching and would not go over 10 mile per hour. This has happened three times and they replaced some computer part the first time and reset the computer the 2-3 time. Now the car still hitches ever so often especially is the air conditioning is on and the check engine light comes on a lot for no reason I have had it checked a couple of times and it was nothing
Re: your problem with your son's Cobalt, I think if the dealer couldn't fix it corporate should be looking at your car so they can resolve the problem and possibly learn from it so they can make better cars in the future.
COBALT REVIEWS
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Up here in Canada, Mitsu has an even more tenuous grip on life in this market. Their dealer network is sketchy both in terms of number and quality thereof, and you don't see many on the roads. Locally their dealer is owned by someone who has an absolutely terrible reputation - he made his name originally selling used cars to subprime customers, one of those "we'll get you credit" places - and you need to be brave to do business there. However, I have always sort of liked some of their vehicles. And right now I see a Lancer of some sort that runs around the neighborhood and it, without doubt, has one of the nicest shades of metallic gray paint I have ever seen. I believe Mitsu calls it "Titanium Gray Metallic" and it is the gray all automakers should use. It amazes me how few seem to get that color right. Lexus has a pearl gray that is also very good, and M-B has a nice gray also. Not many others.
2017 Cadillac ATS Performance Premium 3.6
'24 Chevy Blazer EV 2LT
How did the Passat problems get handled by the dealerships in the experience of those you were hearing about?
I have had excellent experiences because of good dealers.
2014 Malibu 2LT, 2015 Cruze 2LT,
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
2024 Genesis G90 Super-Charger