By accessing this website, you acknowledge that Edmunds and its third party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our
Privacy Statement, and you agree that your use of the website is subject to our
Visitor Agreement.
Comments
I know you remember the run-in I had with my dealer when Mrs. j's '05 XG 350 with 43K miles on it blew up in October of 2011 and the dealer found a discrepancy with my "oil change log sheet" documentation. I showed them where they were wrong but once they made the decision to deny my warranty claim they stuck with their original decision not to honor the warranty.
I have a BIL who is an attorney so I called and asked what I should do. He said he wished he could write a letter to my dealer on his companies letter head but he couldn't do that because the large firm he worked for represented that dealership. So, that idea went out the window right there. I then asked about me going to small claims court and he said I could do that if I wanted but he could almost assure me I wouldn't win because my dealer had a very good reputation within the community since he donated to all the right places; like the Boy Scouts, Girl Scouts, Rotary Club, Parks Restoration Fund, Lions Club, etc. On top of that the borough had just purchased a fleet of police cars and several trucks from this dealership because they won the bid for that job. He went on to say, "I know that stinks (his word exactly) but that is how politics work. Especially in smaller towns like where this dealership is located". So now what do you do jmonroe?
I got a flash thought. I worked at a very large company and maybe I could spread the word around about what happened to me so anybody that was thinking of buying a car from them would go to another dealership. Nope, that wouldn't work unless whoever didn't buy there let the dealership know why they weren't buying there. But, I spread the word anyway.
Within a few hours of telling a few people, who in turn told a few people, who in turn... I get a call from a secretary that I knew very well and she was on the verge of buying a car from them but was still thinking about it. She couldn't believe what they did and said she would buy from the dealer across town. I asked her if she would tell that to the dealer if they called her like they said they would since she told them she had to "think about it". The next day she came to my office and told me they called her and she told them why she was not buying from them. Mark this up on your white board jmonroe and leave some space for more like this one.
To make a long story short, I got calls from several other employees within the coming month and they told this dealership the same thing (it's a good thing I left some space for additional entries). One of the better ones was when my best friend at work got a call from his daughter one Saturday morning while she was at this dealers used car lot wanting his advice about a used car. He told her my story and told her to stay there because he was coming right over. Twenty minutes later he tells the used car manager my story. He found out I was now somewhat infamous at this dealership because of at least 4 lost sales. The used car manager says to my friend, "my gawd man, how many people does your friend know, already"? My friend says, "Well, he worked till retirement and is back as a consultant now. I'd say he has close to 50 years at that place by now, so, your guess is as good as mine about how many people he knows". Needless to say his daughter did not buy from that dealer. Chalk up another one to jmonroe's vengeance.
Like I said that story about my friends daughter was "one" of the better stories. The best one, hands down, was when my uncle was waiting for this dealership to get a car for him via a dealer trade in about 2 days. He calls the SM he has dealt with on his previous 2 purchases and told the SM that the deal was off and why. That lost sale must have hit a nerve because, again to make a long story short, I eventually was asked to call this SM. He told me he was aware of my story and could have "put all of it to bed" if he was informed about it when it happened. I didn't believe that lie then and I still don't believe it today. However, to prove that they didn't want any more "hard feelings" (I believe that) they would give me the 3 grand I lost (when I sold them my car with the blown engine) on a future purchase by giving me more for my trade and a better price on the new car. That didn't work either since I was still willing to go to VA to get the '15 Genny.
I was lucky in that I worked at a large company for a long time and had gotten to know quite a few people over the years. Even got to know the son's and daughter's of four of them before I called it quits.
So, my single handed vengeance method worked for me but trying to beat a dealership that is in "very good standing within the community" (my BIL's words), due to his support in that community, is a tough road to hoe.
That is why Billy Boy and other dealerships like him, can get away with quite a few shenanigans wherever they set up shop.
I tried to keep this short by not going into the details of the conversations I had with my fellow employees and my uncle, which BTW were quite good, but I could only shorten this tale so much and still get the content across.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Long story short, we're staying put. The house showed way better in pictures than it did in person.
The $60K in renovations may have cost that much had they had the work done professionally, but the craftsmanship of what we saw was anything but. The kitchen cabinets were repainted, poorly. The kitchen was pretty small. The connections of the living room, dining room and family room were, as the pictures showed, awkward.
There were 3 bedrooms upstairs - a master and 2 smaller rooms. The master bedroom was decent sized, as was the master bath and closet. The other two bedrooms were not any larger than the two in our current home.
Downstairs, there were two more bedrooms and two full baths. One bedroom was a 'mother-in-law' suite, with an en suite bath attached. However, there was a strange alcove in that bathroom that was finished with a piece of plywood. Seriously. The second bedroom downstairs was oversized and would work well as a home office, as it opened up into the backyard. If the pictures didn't show it, it is a walkout basement home, which means that the dogs would have to go down stairs, either inside or outside, to get outside for business.
The common space was OK sized - @iluvmysephia1, it would have fit a smallish size pool table nicely, but the choice of finishes was just average.
Overall, the asking price was way too high for what they had done. The open space and 3 car garage would not make up for the lack of premium finishes and the odd layout of the rooms.
We all walked away a bit disappointed in what we saw, and are now thinking of ways to gain a bit more privacy in our back yard.
Edmunds Price Checker
Edmunds Lease Calculator
Did you get a good deal? Be sure to come back and let us know! Post a pic of your new purchase or lease!
MODERATOR
2015 Subaru Outback 3.6R / 2024 Kia Sportage Hybrid SX Prestige
I am glad we got the short version
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Thanks for the update.
2021 Kia Soul LX 6-speed stick
Privacy is probably best handled by fences. I am not a big fan of fences but nothing else works as well. I have hedges on two sides of my backyard and while they are effective they are also a lot of work. I keep the one on the side trimmed at about waist height and that means it needs trimming at least 3 or 4 times a year. The one on the back separated me from my now-deceased psychopath neighbor and he would not allow it to be trimmed, so it was about 15 feet tall and rather unsightly. Fortunately one of the first things the new owner did when she moved in was cut it down to a more normal height. Once it fills back in it too will need regular trims of course, so more work is now added.
2017 Cadillac ATS Performance Premium 3.6
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
We'll likely demo the deck and rebuild it lower to attempt to mitigate the problem. And, plant some trees or topiaries to act as a buffer.
Edmunds Price Checker
Edmunds Lease Calculator
Did you get a good deal? Be sure to come back and let us know! Post a pic of your new purchase or lease!
MODERATOR
2015 Subaru Outback 3.6R / 2024 Kia Sportage Hybrid SX Prestige
Another thing you have to be honest with yourself about is, if that house was what you wanted in every way, were you willing to buy it for 90% of the asking price? It doesn't sound like you and Mrs. Michaell were willing to do that.
If your house has the right bones, fix it to your EXACT liking.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
We've been fixing / updating our house since we moved in. Interior is almost complete, save the bathrooms. Back yard needs some attention - we've done some planting to green it up but the deck and flagstone patios are in "meh" condition.
Edmunds Price Checker
Edmunds Lease Calculator
Did you get a good deal? Be sure to come back and let us know! Post a pic of your new purchase or lease!
MODERATOR
2015 Subaru Outback 3.6R / 2024 Kia Sportage Hybrid SX Prestige
2017 Cadillac ATS Performance Premium 3.6
I know that colors and designs are highly subjective - in our current house, the theme is blues and greys. Not to say there aren't other colors, but really only as an accent.
Edmunds Price Checker
Edmunds Lease Calculator
Did you get a good deal? Be sure to come back and let us know! Post a pic of your new purchase or lease!
MODERATOR
2015 Subaru Outback 3.6R / 2024 Kia Sportage Hybrid SX Prestige
Like I said, "almost in luck" because he going to extend the deck this summer on his second house that he bought 4 years. His plan to flip that house he was looking at is not going to happen so he has to occupy his time doing something. Sad part is, I'm going to be involved. I never did 2 decks in one summer. So, maybe next year I can help you if this one doesn't do me in. That's the best I can offer.
I ain't getting any younger, ya know. :@
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Still must have been pretty good, huh?
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
One option is scrap the elevated deck, and do ground level patio. Cheaper and less maintenance. And if course, lower! But more stairs. If your deck is relatively on th e ground, patio is even better idea. Put a privacy barrier at the back of it (some sort of lattice). Like a pergola over the patio. Let's light in, but creates privacy.
I hate decks now. If I build, won't have one.
Also, if I move, also hoping to go to new location. Not bothering to switch houses if just staying here, since have no desire to stay forever or retire in this town or right close by.
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
Edmunds Price Checker
Edmunds Lease Calculator
Did you get a good deal? Be sure to come back and let us know! Post a pic of your new purchase or lease!
MODERATOR
2015 Subaru Outback 3.6R / 2024 Kia Sportage Hybrid SX Prestige
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2025 Camry SE AWD
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2025 Camry SE AWD
I assume at this point standard is to use some sort of faux wood (like trex). Might still be a little more expensive for the material, but at least don't have to clean and restain it every few years.
I have become a bigger fan of patios. and not pavers. Can do cool stuff with concrete these days (stamped, colored, etc.). Easier, cheaper, and way less maintenance. I have a large deck that came with the house, all wood. Needs to be cleaned and stained every 2 years (though I stretch to 3). And water collects under there (and it is too low to get under if needed). House is not very far off the ground, so only 2 steps from deck to ground (deck is at floor height to the kitchen so you walk straight out).
If I was doing it from scratch, I would put the patio in instead, and just have a small landing deck (about the width of the sliding door, with a space for the grill maybe) and steps down to the patio. Just to serve as a "back porch" so you don't have to walk out straight onto stairs. I have never priced it out, but I would bet it is noticeably cheaper.
But, what do I know really?
a random link off the internet. Some of the stuff they do is really cool. Nothing like old fashioned driveway broomed concrete!
https://www.concretenetwork.com/concrete-patio/design-ideas/steps.html
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
Here are links to the ones I mentioned. Well worth your time to find since you liked Woodford....
http://jeffersonsbourbon.com
http://www.basilhaydens.com
http://www.michters.com/
2017 Cadillac ATS Performance Premium 3.6
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
2017 Cadillac ATS Performance Premium 3.6
I'd like to stick with wood. Maybe something 2 tiered. I really like the look of the steel wires in between for the railings. We want to be able to fit a big table (to fit 12) as we are a family of 5, so if we have another family of 4 or 5 over for a BBQ we'll have room.
our deck now is small. We've got a grill, and a table for 4 that barely fits.
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2025 Camry SE AWD
JMonroe would make a great neighbor...I could probably get him to wax my car for me. Actually he is always logical and never gets upset.
I just heard some good news about my real psych neighbor though. Our friends on the street said they just put a for sale sign up on their house. I thought that would happen, I hear he is losing his job in May, not that I would wish that on anyone (well, almost anyone). I guess he enjoyed his $80k pool for the 4 years he had it.
I just hope someone decent shows up. If a real estate person comes with people who don't look too savory I go out on my deck in my Speedo and crank the music real loud....like some Rap, and I just do some moves out there until they leave.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
I thought they were going to install the new exhaust system last week?
I wonder if they will call you when your car is ready....or do they confiscate it because you are going to arbitration?
I bet they road test it this time.
Or, maybe they want to keep it in top form and present it at the arbitration meeting.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2017 Cadillac ATS Performance Premium 3.6
I could almost have bought back our mint condition Passat for that!
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2017 Cadillac ATS Performance Premium 3.6
"Your E400 is inbound to the dealership, it should be arriving either today or tomorrow. I have made the request for the trickle charger to be installed. Unfortunately the service is not transferrable, but I have some great news, because of the delay in the car getting her, Mercedes Benz is paying for your 3 Service Plan!!"
I had two oil change/services done and didn't get to use my 3rd one, so I thought I should get a rebate for 1/3rd. Getting a free full service plan is even better though....worth $1200.
So, how does that compare with a car being in the service bay for 3 months and a company that does nothing for you and won't even try to communicate with you.....in fact, goes to battle against you?
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
I seem to recall with wood, even that price varies quite a bit. quality of the wood, pressure treated or not, can go with cedar or other more expensive woods. Or the cheap stuff from HD that will come pre warped for you!
Then you get install. I built one on my first house (surprisingly worked out, and was there many years later last time I drove by). I also overbuilt it (I highly suggest this). Is they say you can get away with 3 piers/posts, but in 5. Just to be safe. 6" beams are better than 4". stuff like that. I also screwed all the deck boards instead of nailing. No pops that way!
Now, they have hidden systems. You attach from underneath, so no screw or nail holes. Looks much neater, but I am sure more expensive. Hey, you spend enough hours watching HGTV, you learn stuff!
http://www.diyhomecenter.com/tigerclaw?gclid=CJLzos3V5dICFRtWDQodaSUFug
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Was that picture in the dictionary as an example of UGLY?
Spend $60000 and blow it with those wheels, that actually cost $2800
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2025 Camry SE AWD
My psycho neighbor built a deck that looks like an outdoor sound stage....as part of the $70k pool deal. Actually the pool cost closer to $80k because they hit hard rock and he had to hire a guy with a huge digger to come in and remove some rocks....at $8000 for half a day. What a moron!
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
My wife thinks she wants black wheels for her white car
The stock OEM Falken tires on the Alltrack are actually pretty darn good from my limited testing and probing.
I just heard some good news about my real psych neighbor though. Our friends on the street said they just put a for sale sign up on their house. I thought that would happen, I hear he is losing his job in May, not that I would wish that on anyone (well, almost anyone). I guess he enjoyed his $80k pool for the 4 years he had it.
I just hope someone decent shows up. If a real estate person comes with people who don't look too savory I go out on my deck in my Speedo and crank the music real loud....like some Rap, and I just do some moves out there until they leave.
I wouldn't go so far as to say you could "get" me to wax your car. For a price I'd consider it but it would have to be in an air conditioned garage like I have. My old profession dictated that I had to be logical. So you are right with that one. But man, did you ever miss the boat about me not getting upset. Just ask the dealer that screwed me out of warranty work on the XG 350. I doubt that he would agree with you on that one. You gotta go back and read that 1024 word
essaynovel. This time concentrate.Now for the Speedo thingy, I guess the indecent exposure laws in Canada are very lenient compared to those here in the USA.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl