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Comments
OTD number to include any and all taxes, fees, surcharges, and mandatory add-ons. If the deal is accepted by the buyer, any price discrepancy greater than $1 from quoted price will result in immediate refusal of the deal with no chace of renegotiaition. OTD number quoted should be the amount for which the buyer may present a check and take delivery of the vehicle, owing nothing further at any time.
Next time I'm shopping, I'll use it with some softened language. I think it would help get me onto the same page with a straight shooter.
1.) It's the decent thing to do. You want to be treated as a person, so give the same respect.
2.) As I've said before, you catch more flies with honey.... A busy net manager may slip a customer that seems argumentative from the start right to the bottom of the list, whereas someone they have a rapport with they may go that extra mile for.
*pssst* Hey River, you mentioned you sell 'puters.... got any good deals on RDRAM? That stuff's higher than a Sienna!
I agree about not offending salesman. It is the decent to do to refrain from giving gratuitous offense.
(P.S. 'Puter stuff, camera stuff, electronic stuff, stuff like that, I'd shop eBay.)
While I agree with tk's list of conditions of what OTD means, I would hope that a sales professional would understand what the customer is meaning by "OTD" without a detailed explanation. If he/she tried to add something afterwards, I would very bluntly say to them: Just what part of the term "OTD" don't you understand???
It's like the term "loaded." I've had customer's who consider their car "loaded" because it has power stering and brakes!
To me it's simple, how much do I have to pay before you'll let me go "out the door" with that car? (and if the dealer forgets to add the taxes, then he can pay them! LOL)
tk--thanks, nice disclaimer, however me and the sales guy were talking face to face. I had never emailed dealer one because he is the one I went to to test drive the car and look at it closer, so we always had face to face meetings. he is real near my office so i just went by after work.
You might want to check a website called techbargains.com for computer pricing. I use it alot.
Dealer one could not match dealer two, so back to dealer two Monday to order the car. I have a signed buyers order with the deal on it. Any other games you think the dealer can play between ordering the car and the delivery? I let you know how it goes in a few months.
Tax
Title
License
TB (now you are going to ask me what that is, LOL)
There was the 'doc fee' thing, and there's no way to convince me that was anything other than another shot at bumping the deal.
The attempt to shift the onus for clarity to the customer strikes me as just another salesguy game, doing nothing to promote trust and only adding to the confusion. The 'pro' is confused about the price? Yeah, right!
Even so, TK's suggested expansion strikes me as a good idea. It's an ultra clear signal that the customer expects a straight price; and the response tells you a lot about whether the salesguy is a gamer or a straight shooter, giving you the choice between gaming for a better deal or closing a deal.
Landru, if you're really confused -
TTL is tax, title, and license (plates). Out of state buyers don't pay that until they register the car in the city/county/state where they live. When you're net shopping, some out-of-state dealers will even offer to take care of that stuff for you; but since there may be county and/or city taxes that are tricky to research, it's better to just get a drive-out tag.
So in the last few posts we have seen some consumers want an OTD price to include everything. While some want an OTD price not including TTL.
It is clear that asking for for an "OTD" price is not enough. Consumers should make it very clear what they mean by OTD.
A straight shooting pro will respond with a straight answer, a straight question, or a straight answer along with a straight question.
A gamer's gonna game, whatever you ask for.
A 'smart shopper' can simply read the responses carefully, get a read on 'gamer' vs. 'straight shooter', and decide for him/herself whether to play or pass.
The cool thing about net shopping is the customer can sample the sales style at a bunch of dealers from the comfort of her/his home and decide where he/she wants to try to do business.
eddie777 - I don't get the prob. In-state and out-of-state quotes on "OTD not including TTL" are directly comparable, since to register the car in my state I have to pay my state's TTL and I don't have to pay TTL in the state where I buy (if I don't register there). Whether I pay through the dealer where I buy or at the DMV when I go to register the car, the TTL is the same.
I visited a Mazda dealer and looked at a black 323 with a stick. I liked the car, it was a pretty decent price, so I struck a deal and asked if the price included TT&L. I was assured I wouldn't have to pay anymore to take the vehicle.
The problem was, the dealership was in Missouri and I lived in IL, so technically, he was correct. I could drive the vehicle home at that price, but still had to pay TTL in IL.
So I went back and said I don't see in the deal where my TTL is paid. We worked the numbers a bit more and came to a number I could live with.
Being all of 21, I was really only worried about getting financed, and had to have Mom co-sign for my very first car loan. So we told them we would be there Wednesday evening after 5PM to sign and trade cars. I had the title to the Buick and picked up Mom from work, so she could come sign some papers with me.
We get to the dealership sometime around 5:30-6:00PM (ok, it was like 17 years ago, so I might not have all the times just right.) Not a sole in sight.
Never did buy that car. We went back to her office and she called a client (she was in advertising) at a local Chevy dealer. I bought a 1987 (yes one of the very few 1987's) Chevy Beretta that was factory demo car. I bought it that night for about the same $$$ as the Mazda.
Since the dealer was in IL, there were no games. When the Mazda dealer called me the next day, I told him I was there as promised to buy the car, with Mom, but he wasn't, so I bought another car.
Probably a good thing too, as I believe the folks at the Mazda dealer were pretty slimy.
So games can be played with the TTL, especially for those who live in metro areas that encompass several states.
So I'd encourage those who do live in those areas to either ask just for OTD without state fees, or ask them to break it down into the two or three checks.
In Illinois, it would be three checks.
1. Check for the car.
2. Check for the Tax to Dept of Revenue
3. Check for the Tag and License to the Sect. of State
However, from a dealer, it might be two checks, since they charge sales tax.
Finally, in IL, it might be better to buy used cars from private parties. A nine year old car purchased from a private party is a flat $50 in taxes. That same car purchased from a car dealer is taxed at 6-7%. Once that 9 year old car is over about 700-800 in price, you pay more tax to buy from a dealer than a private individual, as long as the car is under $15K in value. Of course, over 15K in value and there is a different tax table.
Finally, on the Chevy dealer. Do I regret being a payment buyer and probably "overpaying" by Edmunds standards? Nope. That was probably one of the best dealers I'd ever been to. I always got a service loaner (remember I was 21) and they took care of all the little niggly things that I had with a first model year car.
If I were in the market for a Chevy and they were closer to where I lived...
TB
As I'm several hours away from other provinces I've never gotten quotes from there, so I guess I never really gave it much thought how the taxes and registration would work different on the deal.
Some may try to charge it, but they either don't know what they're doing or they're running a scam. In either case, pass on the deal; you'll pay sales tax again when you register the car in your jurisdiction.
If you're financing an out-of-state buy, be sure to reserve some of your down payment money to pay the sales tax. It'll be a hunk.
So if I did have a Missouri dealer charge salestax, I just put that on the Illinois paperwork for the DOR and if I owe more than what Missouri took, I'd pay more. Otherwise, I'm SOL taxwise.
TB
I now live within 200 hundred miles of 5 other states, so the sales tax thing comes up a lot.
The OTD idea is the big idea, and I think it's right on.
Many dealers, including one in IL, didn't even attempt to charge me sales tax. A straight shootin' dealer!
: )
Mackabee
: )
Mackabee
I'd tell the netguy, when you are ready to start price negotiations, that you've lot looked (and test driven there if you've taken a drive) with John Doe and ask who he wants you to deal with. Or, if you'd rather deal with the floorguy, tell him you've net looked, etc.
Can anyone convince me one way or another?
But....you are right-on with "residual" really falling on the Mountaineer vs 4Runner. I'm trying to rationalize on initial outlay of $5K more. We usually keep about 6-8 years so quick resale is not an issue.....however an accident "total" in early years is.
Any more pro or cons?
Price not being an issue, which do you like more? Whichever one you can honestly pick, I would go with. Its you and your wife that have to drive it for the next 6-8 years.
Of course, one disadvantage to it is that the car's been sitting out all winter with little activity - that can't be good for certain components like the battery. All the more reason to get a discount I guess.
I do not know the exact numbers but here's an example:
2003 4 runner--$30,000
2003 Mountaineer--$25,000
If buying either one put down $15,000.
So on 4 runner loan is for $15,000, Mountaineer is $10,000.
Totaled after one year 4 runner is worth $25,000, mountaineer is worth $15000. So both loans would be covered, but 4runner leaves more of your initial investment to use as down payment on another new vehicle.
Vmom, though, seemed willing to eat the depreciation and planned to keep the Mountaineer 6-8 years because the Mountaineer was more comfortable for them.
Thus, quick resale wasn't an issue for them while the risk of an early 'total' was. So, I thought gap ins was the answer.
Dunno if I read Vmom right, but I've done the same thing - bought a car for which bucks were a lesser factor in the value matrix than something else but not wanting to blow off bucks althogether. I've also had a 6-week old car totalled.
FWIW, I think the net is the best way to locate the car and deal that suits one best however one prioritizes the factors in the value matrix.
LOL, I knew a guy once who weighted color high enough that he'd pay $1k extra for the color he wanted. The trouble was that the local dealer wanted more than that.
: )<000>
Mackabee
Couldn't have been easier. Wham, Bam, thank you Mam.
Look it over hard and test drive when you go to pick it up. There should be no prob, but you and the dealer will be happier if you pick up any prob before the sale is finalized.
Very cool!
Aaah, not on this planet .. 1 year old loaded up Mountaineers are doing "around" the $21's ..
Terry.
Doesn't really matter in V-mom's situation. Comfort value out weighs money value to them; and, given that, gap insurance is the way to hedge an early total, which was his remaining concern.
I tell them all the same thing - "don't come whining back here if it gets whacked and you are flipped in the vehicle" and "you have to dig deep into the *Hip National Bank* later - it can get ugly" .. l.o.l..
Yep, from Mass ...
Terry.
That trip to the Hip National bank may be short but 'tain't fun or cheap, especially on foot.
Gap insurance is all well and good, but what about the scenario I described where you put down like 40%-50% and finance the rest? How do you protect yourself then? Gap is not the answer since you owe less than what the car is worth.
particularly in an environment where interest rates are high...
If you are putting down 40%-50%; pass...
Now on the flip side of that coin, putting big money down on a lease is a loser, it only buys the payment down. leasing should be done with little or no money down, the money instantly evaporates on a lease.
Terry.
I was just trying to say that if you were putting down like 50% you might want to look at the relative depreciation (other things being equal of course), so you did not have a big loss of down payment if car is totalled or stolen
becomes effective if your lease car is totalled and you lease a new VW...