Infiniti G35 Maintenance and Repair

kd6aw1

Went to Infiniti today and the service manager heard the loud compressor noise. He said that they were working on a fix but they haven't found it yet. I asked him if they had that issue come up with any of the cars they sold and he said mine was the first at the San Diego dealership. I asked him to replace mine while waiting for a fix and he ordered one and said it will be installed either Friday or Monday. The noise is very loud and comes in above 2,500 rpm. Hope this works because it sure takes the fun out of driving the G. Will post any results!

Paul

lennyh

I have the same driver side seat belt clicking noise. I'm taking the car in tomorrow morning to hopefully get it fixed.

I also have a problem with the sunshade not closing smoothly or fitting snug up against the headliner on one side. Hopefully that will be fixed as well.

I will post results.

Lenny

faenor

My 7500 mile service is right around the corner and so I'll most definitely have them check the compressor and the change the latch on the seat belt... the seat belt thing is minor, but can be annoying... but the compressor intermittently becomes very loud in operation (it sounds like an extremely loud buzzing sheetmetal heat shield or something) And strangely enough, it only happens in the ECON and not in the normal full A/C mode. Maybe that has something to do with vibration only at a particular loading level.

I wrote to Infiniti about the compressor noise also, and the very next day, I got a reply saying that they were sorry for the problems I was having and that they had logged the complaint in their public database of comments and concerns... Nothing though acknowledging that it was a known problem, but I'll get it taken care of when the car goes in for service.

I've had great service so far from Infiniti, so hopefully it won't be a problem...

Regards!

Faenor/Dane4

kd6aw1

Update on noise:

Am waiting to replace my compressor, hopefully today Friday 6/7.

Yesterday the noise got about twice as loud and sounds off over 1500 rpm instead of the 2500 rpm it has been. Talked to the service manager Tom in San Diego yesterday and he said we had better get on it before it blows up completely. The noise is now at least twice as loud as the motor and is a real bummer. Tom said he is communicating with a dealer in Hawaii who said two out of five are making noise mostly when cold. Mine sounds off when the motor is cold or hot. Sounds like the G has a real problem with this. The temp here was 94 yesterday and I have to use the air conditioner all the time.

sanandton

My compressor has had the rattle when in use since new. Awaiting a fix. I have noticed another annoyance. The trim piece around the ingintion switch is poorly finished. My paint has worn off already in an area where the key contacts the plastic. It has left a black color visible. I hope a trim fix will arrive.

sanandton

I only have the Infiniti Key and Key Fob on this set.

kd6aw1

Took my car in to have the A/C compressor replaced with a new one that they ordered from Los Angeles. They replaced the compressor and the noise was just the same. They then took a compressor from a new car on their lot that they knew was ok and that didn’t work either. They checked three others and they were all ok. They thought it might be the pulley and replaced that. No workee!
They had 4 mechanics working on it and finally gave up. Our car is now living at the dealers waiting for an expert from Los Angeles to look at it. Spoke with customer service and she said there had been no complaints about this. Probably all the compressors are ok but it is something else. What can it be?

Paul
El Cajon, CA

tlrhlr

I have one too. Anyone know if Infiniti has put a bulletin out on this yet? So far, this is my only problem. 450 miles so far. First tank -18.2 MPG, 50/50 highway/city. Driving her like grandpa until 1000 mi.

c3po33

I got mine fixed and it has not bothered me again. My fix is posted on fresh allow follow link:

http://forums.freshalloy.com/cgi-bin/ultimatebb.cgi?ubb=get_topic&f=25&t=001023&p=

kd6aw1

Talked to Tom the service manager at Discovery Infiniti in San Diego on Monday. He said the fix is the fan amplifier which is located in the dash and controls the compressor. He said the fix should come through in about three weeks which can't be too soon as I hate the noise which gets loud at times and not as loud at other times. To those with the problem it may be wise to contact your dealer and get on the list for updates.

Paul

kd6aw1

Just talked to the service manager and he told me that so far there is no fix and they will work on it but it will be a while. He said that the fan amplifier fix is only a partial fix and much work remains to be done. At this point it's still up in the air. I am not happy!

Paul

khl68

tlrhlr-
I emailed Infiniti about my seatbelt "clicking" noise and their reply was to just take it into the dealer. I guess if enough people complain about it then maybe they'll send out a recall bulletin. I would suggest anyone with problems to contact infiniti's customer service located on their website so that they'll be aware.

luna35too

Bought G35 two wks ago. The left side of the mirror image was distorted. Looked like objects were moving. Had it replaced. Now the distortion is at the left upper corner and across the top. Anyone else having side view mirror problem?

kennsf

The Passenger side REAR fender well has four holes behind the tire. The service tech did not know what the holes are for or why it is there or where it goes. However, if water should get into the holes which is very likely because it is behind the tire, it may create rust in the future. The Driver side REAR fender well does not have any holes behind the tire. The service tech put plastic plugs in the hole which may or may not prevent water intrusion. Infiniti should have a recall as all G35 have the holes and it should be fixed.

sanandton

The fancy/heavy silver and gold Infiniti Emblem for the key chain has rubbed the paint off of the finish trim plate that surrounds the ignition switch in my G 35. You may want to consider removing it from your key chain. I have discussed this with the local Infiniti dealer, but they are unsure if they will do anything about it. Regional rep here this next week and will let me know. At least I didn't get the laugh I would have gotten out of the Ford dealer service center where I had purchased my last 3 explorers 1 F150 and 1Expedition.

racingmaniac

I notice this on my G as well, and gonna take it in next week to fix it. But is it only on driver's side or front passenger seat as well? Do they replace both? Because my passenger seat seems to be clicking as well....

socalg35

I have/had the seatbelt click/creak. I sprayed a little WD40 on the area around the mounting bolt at the base of the seatbelt receiver where it bolts into the seat. Creak gone! Well, for now. :-) It's a whole lot faster than taking it to the dealer, but the next time I'm there I'll ask about a replacement. Meanwhile, I'd rather have it quiet!

brueger

I am getting what I consider to be excessive glare from my dashboard onto my windshield. This occurs in all types of weather. Any solutions?

68nascar

I now have 3500 miles on the car and love it but I have had several thing break. Two of the LED's in the tail light are out, the door panels are starting to come loose, and the rear ashtray just fell out on to the floor with a broken pressure spring. The ashtray has never been opened. I live 40 miles from the dealership and have an appointment on Friday. I wonder how many trips this will take.

pfschim

Hey All,
I posted this issue before, but got no responses. Thought I would post it again as I still have the problem.

My CD (premium Bose system) is the most skittish, jumpy and touchy CD player I have ever had in a car. Some (not all) brand new, direct from Tower Records are "scratchy" like crappy old 45's, (some)burned cd's skip and jump. I know the manual warns about burned audio cd's, but only about 1 in 4 of mine are burned mixes ... some play, some do not. All of the above CD's will play, no problem in several other car systems.

Any ideas ?, I love the G in overall, but I do ply music constantly while driving and this issue is really starting to make the aesthetics of the driving experience pretty annoying. Getting tired of NPR .... Not Good !

All input is welcome

Paul

luna35too

continuation of message #68. I see distortion along the top and left edge of the mirror. When I look into mirror and move my head, the images seems to stretch as though I am looking into a funny mirror. Everyone I point this out to sees it too, although it doesn't seem to bother others as much as it bothers me.

I haven't encountered this sort of mirror distortion on any other cars including other Infiniti models.

Has anyone else encountered this sort of problem?

luna35too

I thought the glare was excessive too. I wasn't quite sure if it was something I just need to get used to (a transition from mini van that is). I see glare off the rear in the rear view mirror (the platform area between rear of passengers' head rest and rear windshield). I don't know what can be done about it.

stsurbrook

68nascar - WOW! Never heard of that many problems in an Infiniti. I would be ticked! Even to the point of talking about lemons and lemon laws to the dealer, especially if I had any further problems. The two that would bother me the most, would be the door panels and the ashtray. UGH!

Windshield glare... Personally, I hadn't noticed it, but I have a graphite interior. I don't imagine that you have willow, do you? I'll take a look tonight on the way home.

If you do have willow, you might want to try window tinting to reduce the amount of reflected interior light. I guess that it might be the angle of the windshield that is making this so noticeable? There are other cars out there with similar interior colors (Q45 and I35 to name two) and I hadn't heard of such a problem, but I haven't spent much time on their boards since my wife got her G35...

Scott

morgan1112

Window Glare - I see it too but it doesn;t impede my vision. I found that moving the steering column all the way to the bottom got rid of the glare.... just not a very good position for the the steering wheel.

A/C and seatbelt - I haven't had either of these problems... I live in Dallas so my A/C is always running. Knock on wood.

racingmaniac

Ask them about the seatbelt thing, they said they don't have a fix for it yet. They check the bolt tension and stuff, no problem, but they don't have the solution for the clicking sound. They wrote to Nissan Canada and they'll call back when they found something.

mboxer

Have had my G35 for 2 weeks now and other then a slite interior window glare I have had no problems with either the seat belt or the A/C. My G35 is Desert Paltinum with the willow leather interior. Gotta love this car.

willjam

Just discovered this board and I am really surprised hear of some of the problems encountered, particularly the AC and seatbelt. Two problems that have not surfaced with my car. I purchased my car in March and it just had it first oil change. I really love this car and have really been pleased with the car and my dealer. I don't think I got the best deal, but I just had to have this car. Mine is Emerald Mist, Graphite interior, NAV, SR, Wood, Premium and Winter packages. I'm also going to look for holes on the passenger side.

khl68

Dropped off my car at the dealer yesterday regarding the seat belt buckle and intermittent A/C noise and the service manager told me that Infiniti knows about those two problems and are currently working on a fix. Once a fix is found they will notify me to bring my car in. Other then that...still love the car.

maxima4

Hi everyone...I will be purchasing a G35 this coming December after my lease is up on my 2000 Altima. I came here to educate myself before I make any purchases. Thank you for all the great postings and resolutions to the problems.

The car I test drove was an absolute gem. The thing moves and can turn on a dime.
One thing I did notice was that the outside temp was registering 74 degrees when it was well over 85! Mentioned it to the the salesman and he acknowledged that Infiniti was aware of the problem with the inaccurate readings. Talk about honesty! Can't wait to purchase the car. Take care for now.

willjam

Maxima4 test driving this car is only the beginning. Actual ownership is a joy. I have own my 'G' since March. I have been surprised by some of the problems that other owners are experiencing. I fortunately have not experienced any of these. The temp reading error is another revelation. The temp here in Oklahoma City has been in the 90's, I believe my car is accurately reporting temperature. I took my car in to my dealer for a routine oil change. They also included a 21 point check on the car. I really like the service that I received. I made an appointment and they had an I30 waiting for me. I never received such royal treatment with any car that I have owned -- two previous cars that I owned where Lincoln MkVII. Ford was never so accommodating. Best of luck in finding a 'G' to your liking. You will never regret your purchase.

cpranger22

Like willjam, I have not experienced any of the problems some of the other owners have. My only complaint at first was poor gas mileage but after a weekend trip with the wife (she doesn't like it when I challenge other drivers), I now know that 25mpg is possible. When I take mine in for it's first servicing, I will have nothing else for them to do. Willgam, just curious, how much did the dealer charge you for the oil change?

wallyg35

I just had my first service on my G35 at the
Infiniti Dealer in Montclair, Calif....
I was given excellent service and this dealer
is open on sundays ... so had a 8 am appointment
and was in and out by 9:15 with full 21 point
check on car and oil change....and best of all
they charged me nothing for my first service..
Boy I love these Infiniti Guys!!

sanandton

Is anyone else experiencing random failure of any of their power windows. I have a recurring failure of my drivers side rear window. It will always roll down, but from time to time will not roll up. I can get it to respond after multiple repeated attempts or sometimes turn off the car and back on or by locking and unlocking the window lock switch. It will always roll up when I use the key in the drivers door feature.

willjam

cpranger, the oil change from my dealer was $30.93. The invoice itemized the charges as:

Labor $15.65
4 quarts Valvoline 5W30 @$1.63
1 oil filter @7.58

They also did a 21 point inspection, wash and vac the car plus provided a loaner at no charge. Not the cheapest oil and filter change, but considering the service provided, I'm satisfied. The service guys were friendly and made me feel like they appreciated my business. I will be returning to the dealer for all my service needs.

eangel1

Just picked up our Garnet Fire/willow G-35 and tried the seat heaters. They didn't seen to come on (no heat felt). Indicator light was on. Anyone have a similar problem? Also, what's the best way to break in this vehicle? I'm getting two stories: dealer vs manual...

fsilva

I am getting a vibration from the gas pedal when going 35-40 mph and accelerate to 45-55 mph.You feel the vibration as you increase the rpm. At first you do not notice it, but when you find it, it is very annoying. I went to the dealer and they also felt it. We test drove two other G35 and also found it. They have put a call into Infinity and waiting for a reply. My only other complaint is the chatter from my wipers. Has anybody else had this problems? I will keep you posted. I own own a pearl white/black int/Bose/Sport/Aero Package and love it!

4grandpa

fsilve, I had the same problem. Drivers side only. Got a new blade from Advanced auto parts. Problem corrected. My infiniti dealer replaced the bad blade but we have had no rain to test the replacement blade. Haven't noticed the gas pedel vibration and I not going to try. I would hate to get sensitized to this problem.

68nascar

fsilva, Please let me know if you come up with a fix for this vibration. Mine is doing the same thing and it is driving me nutz!!!

fnsilva

Dealer spoke to Infinity representative who has also noticed it. He is awaiting further info on a fix. In the meantime, I loosened the two 10 mm bolts holding the gas pedal assembly and placed 4 layers of thin foam padding and retighten the two bollts. You do not have to remove the pedal, just cut two slits to slide between the bolts. I purchased the foam at Sears; it is used to line the drawers in the tool chest. It should help cancel some of the vibration out. I would still let your dealer know about the problem; the more complaints, the quicker they will try to find a fix. I replaced my wipers with better ones from the auto store and the chatter is gone.

mboxer

after driving my Beautiful Stylish G35 the problems indicated above have not had any at all. I am in Staten Island New York.Eat your heart out BMW and Lexus owners

willjam

How can you be having a gas pedal vibration? There is no mechanical linkage, it drive by wire.

cloth

And I thought it was the shoes I was wearing, it doesn't happen all the time, and it really is hard to pinpoint. did the foam help?

fnsilva

Yes, the foam helped a great deal. You will feel the vibration more thru running shoes as apposed to leather sole shoes. Yes, the gas pedal is drive by wire; vibration is coming across the firewall where the pedal is bolted on to. There is nothing else touching the gas pedal assembly. Dealer thinks it might be the engine mounts allowing vibration to come thru the chasis. I will keep you posted.

vcliburn

Even with the interior light gauge turned all the way up, I still have trouble seeing the time on the analog jewel clock.-- with its dimly illuminated amber colored background. While driving at night, especially, I have to strain just to see what the time is. Is there anything that can be done about this maybe through the dealer? A brighter bulb inside the clock module is a possible solution. I find that the regular digital clocks found in most other cars are brighter and much easier to read. Does anyone else share my concern?

willjam

I agree, if there is any complaint that I have about the car would be the clock. I had a 300M that had a similiar styled clock and it was very easy to see. A brighter bulb would indeed be a solution. From pictures of the the coupe's interior the clock is a different style rather than be backlit it numerals and hands appear to be lumminicent. Has anyone else noticed this?

icesman

Reading thru the owners manual (long trip) of the wife's car. I noticed that a TCS on/off switch is available. Anyone know were it is? The owners manual seems to indicate it's next to the VDC switch. Not there! I called the service department and was told that it should be located next to the power window switch! Guess what, not there either. Does anyone know if it's only available with certain packages. The car has leather with the winter package and moon roof. No other options.

jvalenty

Hey guys, The San Diego group is planning a joint meet with some Orange Cnty/LA Owners on July 27 at Le Peep in Encinitas. That's about half way btw SD and OC. Details to follow.

If you want to be on the invite list and want followup details, email me at jvalenty@yahoo.com

Send your name, email addr, color/options, etc

We plan to caravan from the south and from the north as we head toward Encinitas (about 15 miles south of Oceanside).

willjam

I have come to the conclusion that it is VDC or Traction Control and not both. If you read the explanation of VDC and read between the lines that Traction Control is a part of VDC. Also look at the window sticker, you will see that both are listed as standard equipment which makes it even more confusing.

famousamos

I encountered the windshield chatter also. It was really bad. It was like the blade was beating against the windshield. Did this for about 5-6 minutes then smoothed out some. Now it mostly just squeaks as it goes across the windshield. Went on a 400 mile trip with 80% interstate and averaged 25.2 mpg. Car had 1100 miles on it. Ran around 70 mph on the interstate. I was really pleased.

eped

I took my g 35 to the dealer concerning the seat belt click. They couldn't hear the click and refused to replace it. I'll be making another trip to the dealer next week. It clicks all the time. Anyone with a similar service problem?