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ACQUISITION OF AUTOMOBILE PROTECTION CORPORATION (APCO) FROM
FORD MOTOR COMPANY
http://www.easycare.com/files/easycare/APCO_Purchase_Release_4-2-07.pdf
So, they may have been part of Ford for a number of years, but now are not. I think I would stay away from this, just my opinion.
Bill
I have never had a LEGITIMATE complaint on a Premium Care Service Contract before. The complaints I get are always becausethey don't cover a wear item like brake pads, belts, or hoses.
"I took all of the Easy Care paper work I had in my desk and through it in the trash can about 5 years ago. Like all the other after market company's they are just trying to be as good as the manufacture backed plan. Thats why we sell Ford ESP and nothing else. With the price drop last year the are as affordable as any AM company with comparable coverage.
I have never had a LEGITIMATE complaint on a Premium Care Service Contract before. The complaints I get are always becausethey don't cover a wear item like brake pads, belts, or hoses. "
Sir, as an f&i manager with real working knowledge, i have always respected your posts.
Though in a different industry but no so dis-similar I will offer my my humble opinion that insurance follows a bell curve. For the minority , great crap will happen and your extended warranty will be a God send. For the right side of the curve, nothing will happen at all and extended warranties are a rip off. See populist: Edmunds and Consumer Reports. For the majority you will experience some level of loss but not equal to your premium. Conclusion, negotiate the hell out of your extended warranty if you are so inclined and buy one so that it is cheap insurance. If you are in the minority, it sucks to be you. In the grand universe of of insurance,there are far worse.
I quit fighting the fight and if they are good or bad. For every reason you have not to buy one I have an RO that would have been $3000 + service RO that was paid by a $1100 Service Contract.
I don't know about all of your formulas for return on investment and all that good stuff but to steal a term from my Republican Brethren "I have seen them save "Joe The Plumbers" [non-permissible content removed] many a time.
If you don't like them then don't buy them. If you can afford to self insure thats great. I applaud your economic savvy.
We recently got a mail offer from them and since HondaCare 7 Yr/100K warranty had just expired for my wife's 2001 Honda Odyssey with 101K mileage, I was interested in finding out what were their terms.
I spoke with them earlier today and they were willing to extend the warranty for another 7 years and 100K for $3721. However, they were unwilling to provide anything in writing as to what was covered and what was not covered by their extended warranty. They don't have online website detailing their warranty or were even willing to fax me a copy of their plan. At that point, I told them their way of doing business wasn't compatible with my requirements and ended the conversation.
I'm curious, does anyone out there have any experience with this company? I have searched Google but didn't find anything meaningful.
Customer Experience
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The BBB processed a total of 49 complaints about this company in the last 36 months, our standard reporting period. Of the total of 49 complaints closed in 36 months, 48 were closed in the last year.
You just answered your own question, nothing meaningful.
Perhaps the only thing they cover are windshield wiper blade refills. :confuse:
I'd run if I were you... far far away from whatever this company is.
MODERATOR /ADMINISTRATOR
Find me at kirstie_h@edmunds.com - or send a private message by clicking on my name.
2015 Kia Soul, 2021 Subaru Forester (kirstie_h), 2024 GMC Sierra 1500 (mr. kirstie_h)
Review your vehicle
Now the question may be whether the dealer is going to be willing to work with the aftermarket warranty company.
dallasdude1, "United Automobile Workers of America (UAW)" #6711, 23 Dec 2008 8:28 pm
Steve, visiting host
I am at 85K and need coverage to at least 100K or even 150K if possible.
Any suggestions?
Does anyone with a positive experience recommend a warranty company that can give me a reasonable quote?
I am in Houston, TX,
you can post here or
email me direclty at franklin@houstoniansfc.org
Any info will be greatly appreciated
Franklin -
Your best bet may be to check with your Land Rover dealership for a recommendation. The fact that EasyCare did not want to take your money for another policy should give a hint.
Just curious.
I have a 2002 Mazda Millenia. In about 7k miles when I reach 100k, my factory contract with Mazda will expire. I am only 24 and would like to keep this car for a couple more years so that I don't have to pay car payment. However, I do not want to spend excessive amounts of money on car repairs as I know that the parts for this car are expensive. Luckily, I do not have the Supercharged model, so I am thinking I should be able to find a reasonable price for this car vs. the s/c model.
What warranty companies do you guys recommend? Price is a major factor, but they need to be an "A" rated company.
I appreciate any and all suggestions.
Jeff
2015 Subaru Outback Limited 2.5
Very few here will recommend anything but a manufacturer backed warranty as we've been burned when the 3rd party company goes bankrupt, i.e. Warranty Gold.
Fidelity Warranty Service, INC
Fidelity Warranty Service, INC
The BBB has
Our opinion of what this rating means: F
We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices
No. of Cmpl Type of Response
3 Making a full refund, as the consumer requested
6 Making a partial refund
95 Agreeing to perform according to their contract
2 Refusing to make an adjustment
2 Refuse to adjust, relying on terms of agreement
0 Unanswered
8 Unassigned
116 Total
how the aftermarket warranty companies weasle out of paying
for the repair of his broken transmission.
He is saying its the Auto-select company but from his post who knows?
http://www.plowsite.com/showthread.php?t=75062&page=3
He claims they denied repair because his truck has a snowplow, dump
box, lettering etc........................
Funny that a GM extended warranty covers commercial vehicles but does
have a $250 upcharge for trucks used for snowplowing.
But I guess he was past the factory warranty and was unable to get the
GM warranty or couldn't see past the few dollars he was gonna save by
buying the brand X warranty.
One customer came in with their dog-grooming company signage all over their vehicle. I informed the lady that this voided her service contract. Her daughter had sold her the contract! They figured they'd just lie to the company to get claims paid. Luckily, her problem wasn't covered by the contract anyway.
BBB processed a total of 35 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 35 complaint(s) closed in the last 36 months, 14 were closed in the last 12 months.
These complaints concerned:
1 regarding Contract Disputes
1 regarding Contract Disputes
22 regarding Guarantee Or Warranty Issues
22 regarding Guarantee Or Warranty Issues
6 regarding Refund Or Exchange Issues
6 regarding Refund Or Exchange Issues
3 regarding Repair Issues
3 regarding Repair Issues
3 regarding Service Issues
3 regarding Service Issues
These complaints were closed as:
1 No Response
1 No Response
33 Resolved
4 Resolved
11 Assumed Resolved
1 Company offered a partial (less than 100%) settlement which the consumer failed to acknowledge acceptance to the BBB.
15 Company resolved the complaint issues. The consumer failed to acknowledged acceptance to the BBB.
2 Resolved
1 Unresolved
1 Company resolved the complaint issues. The consumer failed to acknowledged acceptance to the BBB.
So, Jim, how much did you pay for this great policy? How many oil change receipts did they require since you owned the vehicle for about a year before the engine went kerbluie? How long did it take to get your truck fixed? How much time did your truck sit waiting for authorization? Did they send out an adjuster to inspect the truck? A crapped-out engine that is not related to maintenance is an unusual thing.
MODERATOR /ADMINISTRATOR
Find me at kirstie_h@edmunds.com - or send a private message by clicking on my name.
2015 Kia Soul, 2021 Subaru Forester (kirstie_h), 2024 GMC Sierra 1500 (mr. kirstie_h)
Review your vehicle
Incidentally, the customer feedback on Autosave's website is both educational and entertaining! The FAQs are informative as well.
on the mfg warranty. Only had a few things wrong in 2 years-bad pressure plate on the clutch,temp sensor problem and electrical harness problem- am wondering about an extended warranty. My dealer sells one from Easy Care. From the post I've seen here so far, people either like or hate them. Any final verdict? Any other good companies to look at. And also-if I do go over the 50,000 miles-are there companies that sell extended warranties with good coverage?
Thanks
You have to pay it all up front so if you figure the lost interest on that money over a period, you need to add that to the actual cost. Also, you must keep up the warranty as required in the Manufacturer's book albeit some of those things may not be critical..You always run the risk of any little thing causing them to decline coverage. We also worried they would hold it against us if we did not stick with the dealership's repair shop who charges 25% more for their hourly labor.
We approached two mechanics in town that service Mercedes and who both worked at one time for the local dealer. They felt the risk was worth trying because these car should last 100,000 or more without major issues. No, there are no quarantees. So, we just decided to insure it ourselves and hope for the best. We do not put on much mileage as we are retired.
A big factor was worring we would be screwed by the warranty company if a really big repair would be necessary. That's really what it finally came down to..Mistrust..Real or imagined. So many ways they can get out of a repair and nobody at the State level here in Florida to help. If oyu have a strong State regulatory office like in Colorado, I'd consider a extended warranty. Do your research and see if your State will help if the insurer tries to screw you. Forget Florida.
Incidently, we did have an extended warranty with our other Mercedes a C-280 1998 and after all was said and done, it was a wash. We paid $2100 and we had maybe $1900 in repairs..The company honored all the repairs but there were some fights on parts costs....
-replace broken window regulator
-repair cam adjuster seal leak
-free labor on replacing rear brake light bulb (I paid $6+ for the part as it was not covered by the warranty). I'm sure it was not worth charging anyways.
-car was washed (and vacuumed) when I got it back.
-total was about $2100+ for parts and labor and I only paid for the deductible and the light bulb.
I was quoted $2500+ for the Select Care with $100 deductible before I got it for free. I'm really grateful I got it. I just wish they had those up to 7 years. Mine's only for 4yr./48,000mi.
Congratulations! You won the service contract lottery! Most people aren't so lucky!
tidester, host
SUVs and Smart Shopper
When I buy a car, if there is an option to purchase an extended mfg. warranty I take that option. I have had great experiences with Honda and GM on this.
I just bought 2005 Jag X Type which has 13000 miles. The factory warranty is going to expire in July 2009. I am planning to buy extended warranty from Jag dealer. He quoted me for Easy Care - Total Care for 4yrs (from today) and 75000 miles (Odometer) for $2216 with 0 deductible. I want to find out if this is a good idea. The dealer said this is the only warranty they offer, and no paper work required for covered repairs. I can get my car repaired anywhere. The warranty company used to be owned by Ford.
The contract says:
Issuing provider: Warranty Support Services LLC., Atlanta
Administrator: Automobile Protection Corp - APCO, Atlanta, GA.
Please advise. How good is the warranty company? I also have an option of getting Ford warranty from a Ford dealer for about $2000 with 0 deductible with a one step lower coverage.
Thanks.