My question is about price. I've talked to three different dealers here in the SF bay area and none are willing to budge off MSRP. Sure, they'll throw in a floor mat or something, and they're quick to say they won't tack on more like some dealers... (thanks.) Same thing with three online dealers. Has anyone in this area gotten below MSRP? I can't imagine they're going to be sold for 200 over invoice around here anytime soon.
Read my above post. I'm in the Pacific Northwest. I'm sure the demand in some areas warrants the dealer's stubborness to move off MSRP but this vehicle has been available for a few months now and things are shaking out.
If saving one or two thousand dollars is important to you then tell your salesman that you will walk if he doesn't "work" with you on the selling price.
Same here. I drive by the dealership in Redondo Beach, CA twice a day and they have tons on the lot and ready to deal every time I go in to dream about my new car.
Hmmm... I have lots of friends in LA that I really should visit soon. I'll keep that in mind next time I talk to the dealer up here. Any ideas why it's taking so long to get this particular color?
I received this email just today from a dealer in SoCal:
Interested in the all new Land Rover LR3? Having difficulty finding the color choices and options you want? Didn't think you could afford a Land Rover? We're having a HUGE SALE! Great lease options and financing are available!
Search no further! Land Rover [CENSORED] is the Nation's #1 volume Land Rover retailer. We have the LARGEST inventory of LR3s in the state, even the hard to find HSE. Need the convenience of the option 3rd row seat? We have a HUGE inventory of LR3 SE7s to choose from!
If you should have any questions regarding trade-in, financing, or any other subject, please consider my open-door policy as an invitation for you to discuss your automotive needs with me.
We are open 8:30am to 9:00pm. Come see us today and be prepared to drive home in the prestigious Land Rover LR3.
As a follow up, our SE has been at LR Parsippany since yesterday a.m. - apparently, factory engineers from UK are here to review the stalling problem and make sure it is fixed (this is second time it was in: now has about 3300 miles) ...it was not done today - hopefully tomorrow. The Subie Outback loaner just ain't the same.
interesting. I actually have a business meeting down in LA next week. I assume it's against forum rules to tell me what dealer it is? Maybe you could hint at the nearest cross street? La Cienega and???
I also rec'd a similar pitch on deals and availabilities from Land Rover Encino (quite a few in inventory) but alas my long awaited HSE delivery from my local dealer (Pacific NW) came through last week....
The reason why So. Cal. and other parts of the US are reducing price is simple economics. In the SF Bay area, the dealers and considerably smaller than those in the South and have a much lower allocation. Less cars to sell with a significant demand means higher prices. Waiting lists for HSE models in the bay area stretch back to June now, unless you manage to get a cancellation.
Many dealers are interested in Gross profit per car. They often choose not to sell volume, but settle for less sales with greater profit. If $1-$2k out of a $45-$55k price car means that much to you, go to a So. Cal. dealer. I would rather pay a little more and buy from my local dealer. Your dealer will work much much harder for you, should something go wrong, if you bought the car from them.
JamesJ525
Dealers often trade within their own region, but not often between Nor. Cal. and So. Cal. It does happen, and usually takes about about 2-3 days from when the car arrives at the first dealer.
Thanks for the input calbrit. I looked at the online inventory from the Redondo Beach dealer and it's pretty big. But they don't have the combo I'm waiting for. I will be down there next week anyway so I'll stop in to see what's up. But, after talking about it a bit, we're thinking it's probably worth the money to get exactly what we want. Our local guy has been good to us so far and I think, given the reliability issues, I'd like to have a dealer that has my interests in mind. Bottom line is that I'm too impatient and can't wait to get my hands on the thing! I wish it would just get here so I can stop thinking about it already!
I am interested in mudflaps for my LR3. However, the dealer wants to charge $89 for installation. Does anyone have any experience installing LR parts? Is it hard, easy or worth it to chunk down almost $100 to get them installed? Any past experiences would be helpful as well.
come on now, if you can afford a 50k plus car whats another $89 to make your life easier....i had the side door molding installed and was charged about $225 for labor???????
I questioned the actual ammount work to install deal-installed options. I asked salesperson to verify. almost all quotes for work came back with lower ammount.
Money is money. Labor should be paid but not wild charges.
2,500 mile update: No issues, cannot say enough good things about this SUV.
Question: I've worried about how vulnerable the door panels are when parking next to other SUVs. Does anyone have info on body side molding and more importantly, have links to photos of what this looks like? Ours is white.
I had LR Paramus "fix" my stalling issue. Replaced the fuel tank a couple weeks ago. So far, no more stalls, but I'm anxious when the fuel needle drops. I shouldn't have to worry about a $50k car with 1k miles stalling out.
Another dealer you might ckeck out in LA, who also claims to be the #1 volume dealer in CA., is Land Rover of Encino. I was in after Christmas and while they had a large iventory, none matched my option needs, and now after reading all the postings on the stalling issue, I have decided to hold off for a while. But, the General Mgr at this dealer still stays in constant communication and his latest email to me stated, Due to our commitment to increase sales this year, we are extremely motivated to make offers that under normal circumstantances we would not consider. So give it a shot. Good Luck.
Then click on Owner Info at the top right which brings you to a page for selecting from owner's manuals, accessories etc. You have to sign in a second time to get these pdf's, but it's free. By the way, I just glanced at the instructions for the rear mudflaps and it looks rather easy. The attachment screws seem to be already in place.
Well I have some info (not good) about my LR3 with the recurring suspension failure. I took it in for service Feb 3. I had to call back Friday Feb 4 at the end of the day since they didn't call me and they said I had a bad air suspension sensor for which the replacement would arrive Monday. Sounded promising enough.
On Monday, they called me at 6 pm and said "We put the sensor in and everything seemed fine. We hooked up the air suspension module to re-calibrate things and there was a software error. We tried to grab a suspension module from another LR3 but they are hardcoded for each truck. We ordered a new module which should arrive tomorrow (Tuesday). I will call you to keep you informed." Well, needless to say I never got a call Tuesday. Wednesday, I called them at noon and my service rep was out, so I talked to another. He explained he could not get the status from the guy actually working on my truck because the repair guy was having surgery soon and was out giving pints of his own blood in case he needed them. Why on earth did he tell me this? Anyway, I said I would call my normal service rep Thursday. My truck has now been there 1.5 days for the first service job and now 7 days for this service job (5 of which the LR service dept was open). So, I will call later today to see what the status is and get back to you guys.
Here is the beautiful part... LR finally got back to me and said they would be willing to buy back my LR3. It was one month old with 1700 miles and it cost 55000 sticker (an HSE fully loaded). They are offering me 44-45,000. that comes out to about $6 per mile. So do I take an $11,000 bath to have peace of mind and get something else? If I find out what BMW is willing to give me as trade-in value towards an X5, I will let you know.
Check the lemon law in your state (if you're in the US). Also, LR should have given you a book on the grievance process (with state by state instructions on how to handle grievances - again for the US).
The California Song-Beverly Consumer Warranty Act states "The amount that may be charged for use is determined by multiplying the actual price of the new vehicle by a fraction having as its denominator 120,000 and as its numerator the number of miles traveled by the vehicle before it was first brought in for correction of the problem. For example, if the car had traveled 6,000 miles before it was first brought in for correction of the problem, the lessee or buyer could be charged 5% (6,000/120,000 = 5%) of the purchase price for usage."
So if I do my math correctly, they should be offering you $54,220 on a $55,000 acquisition cost. The cost you paid includes taxes, title, and reg. but not dealer installed options.
Again, check your local laws.
Good luck (and I would not recommend taking their offer).
Unfortunately, I do not meet lemon laws yet... has to be 3 failed fixes at same problem (they are on their second fix and I don't have it back yet, so it has to fail, get fixed, and fail, and then I am good to go.) or spend 15 days at the dealer on days where the service dept is open. I am up to 7 on this clock.
Thanks for the info. The same group sells BMW and Mercedes so I asked if I could get a better trade in if I were to buy another car from them. Still waiting to hear back.
My LR3 stalled 3 times, all downhill, stopped, with varying fuel levels. not the same hill each time, but have been to each location several times with no stalls. one time i did get a "suspension failure" error with the stall.
No fix on the stalling issue is yet known by Land Rover officials according to my dealer and there is a team from UK here looking into problem. They reset the adaptive program on my truck and advised me to drive it harder as it appears the pattern is such that the lighter driven the truck, more likely stalling issues will occur. We shall see...at least we love the thing!
LR3s are available (I live in SoCal). Unfortunately, if you are picky about color combos and options, there is still somewhat of a suppply problem. I could not for the life of me get an LR3 with 7 seats, Navigation, in Alpaca, with Gray/Silver exterior. I found one.... in Dallas. I looked at Land Rover Encino, but they added all sorts of stuff to them, like running boards, wind deflectors, and that awful fake wood cladding to the interior, and wanted to charge mark-ups for it. No thanks. But if you are not too picky about colors/options/extras, good deals are to be had.
That is very interesting. As my wife is the principal driver of our LR3, she has experienced all of the stalls while driving. I was in the vehicle once when it stalled. I've driven to that hill several times (probably 10 or so) and it never stalled. And I probably am harder on the acceleration and braking than she is.
Thanks for this info. I did pass this on to the mechanic as soon as I read your post.
So it may be that if you drive more gently and try to get better gas mileage, the LR3 rebels against that.
In any case, this is still something LR should fix. Thanks for the update.
Well, you've definitely reached "lemon law" status in probably all states...as long as they've tried to fix the problem 3 or 4 times.
Just tell them to give you a new one and they can keep your junky one to experiment on and find the issue...or you may want to start lemon-law proceedings.
Just an end of day update from my LR dealer. They said "the suspension module needed to fix your LR3 is backordered and we don't know when we will be getting one. I have a call in to LR tech and am awaiting to hear what we can do to expedite the repair of your LR3." At this point I am starting to think like this... 2 days for first repair, 5 days so far for this one. Definitely wont be done before Monday which takes me to 9 total days in service... just 6 from the lemon law.
Biggest problem is finding HSEs...Redondo Beach and Encino have a ridiculous number of SEs...but very few HSEs...and HSE7s. Encino seems to have put a lot of accessories on their inventory...pimping SEs into the $56-58k range!
I'm somewhat impatiently waiting for my HSE7 to arrive...and unfortunately, stock in Phx/Scottsdale for HSEs is remarkably low...much better than MSRP may be tough.
I had a 2004 Cayenne S which has an adaptive transmission. This worked well if you always drove the car fast, faster or like a maniac. If you were in city traffic or driving sanely, the transmission "learned" to shift into 5th/6th gear at 30-40mph, not to downshift on turns, and never to downshift when floored. This led to 3 near accidents (trying to pull out and pass on the interstate, the car suddently stopped accelerating for about 3 seconds, then took off--almost got clobbered by another car coming up in the lane------------or going through a 4 way stop sign, the car enters and stops accelerating). In spite of multiple trips to the dealer, there was never a satisfactory fix. If you check the Porsche Cayenne bulletin boards, they are full of other disgruntled people having the same problem with an otherwise wonderful car. I just bought an LR3 HSE and now I discover this board....Why don't they manufacture standard trannys any more?
I don't live in Cal but I have an idea you might want to look into. I work for a large company that is part of the Ford Partnership program and just got a new LR3 for over $3000 off MSRP!
The Ford partner program means the dealer has to honor a specific set of prices for each model / feature.
You can join EAA for $40 a year and get the benefit of the Ford partner program. Not sure if the discount is as good as mine but worth looking into. Try www.eaa.org and go to Member Benefits. You can also go direct to Ford at www.fordpartner.com
Darn..I just looked closer to the EAA fine print and it seems you can't get the Ford x-Plan pricing unless you have been a member for more than 1 year.
Another thought..search Google for x-plan and see what other discounts might be out there.
"6 speed ZF automatic Transmission"...Is this new for the LR3 or has this box been in use in another vehicle before? What I'm getting at is engine oil and tranny fluid. I know the specs listed, but has anyone heard of any experiences good or bad with upgrading these fluids once well broken in? Full synthetic top shelf stuff like Red Line, Amsoil, and the like? I've been running synthetic fluids for years and years and would feel better taking the LR that way soon, but with all the other quirks I'm apprehensive. Thoughts?
Most of us are pretty fluent in chat typo, but you do have 30 minutes to make any edits after you post. Simply click on the Edit link that appears with your message after you post it. You can also click edit and then spell check.
Ford x-plan partner pricing is normally lower than deals negotiated by Costco... at least by a few hundred dollars. I have no idea if Costco offers LR3.
how did you get the dealer to give-in and replace your lr3??? how many times did they attempt to fix it? What strings did you pull? I just got mine back from the dealer after getting the tank replaced.
I believe I remember reading that the LR3 has a preheat mode which basically warms the car during cold days. Am I wrong and have this confused with another car? If it is a standard/option, how does it work?
I am thinking about purchasing this vehicle in the next 6 mos. Hopefully all the bugs would have been worked out by then. Also, any one in the North Carolina area that has purchased the LR3, specifically Charlotte?
I don't own an LR3, and have never had the kinds of problems that you are experiencing with a new (or old for that matter) vehicle. I have watched this forum for quite a while because I am enamored with the LR3, and frankly need some reason to get this truck out of my mind -- at least for a while. I really don't need a new vehicle and would prefer to keep my $55,000 for a couple more years.
BUT, I would imagine that LR would rather replace your LR3 than enrage a customer by charging you $6/mile to use this troublesome lemon only to have you switch to the competition. Since some folks on this forum are having good experiences with their LR3s, and since you have already spent your $55,000, wouldn't you at least be tempted to try a replacement before dropping the $11,000 for the use of the LR3, only to drop some additional money (probably more than $11,000) to get a comparably equipped X5?
I am not a LR enthusiast and have no idea if $20,000 means anything to you. But if both vehicles delivered the reliability and performance you expect, wouldn't you rather have the LR3?
Or does the possibility of another lemon make the prospect completely untenable for you?
To the dealer's credit, they offered the replacement without me even mentioning arbitration, legal action, or lemon status. They do not want me to take my LR3 back and drive it at all.
This is the third time in the shop - this time it was in for 10 days when they called and said they would replace the truck.
For what it's worth, the stalling issue seems to be more prevalent than the 8 or so posters here.
I would like to thank landy_man for his posts. As a result of his posts, my dealer (in the San Francisco area) called Parsipanny and discussed the stalling issue with them (and with LR corporate). It seems like Parsipanny has several stalling LR3s (must be the hills in that area) and my dealer admitted that another LR3 from his dealership had stalling issues (they replaced the tank).
LR corporate is going down the path that the adaptive system seems to be an element to this issue.
I'm hoping that whatever system is failing has some tolerances built in and that my LR3 stalled so often because it was at the low end of the "tolerance". I'm hoping that the replacement is at the higher "tolerance" end.
In any case, I will post again if my replacement LR3 has any stalling issues. And LR now has a fairly good "guinea pig" LR3 to test (although they have not gotten it to stall yet that I am aware of).
This has obviously been upsetting. At least Land Rover is stepping up the customer service effort.
Comments
Although many of us are having problems I'm only aware of 1 person on here that regrets getting the vehicle...
Read my above post. I'm in the Pacific Northwest. I'm sure the demand in some areas warrants the dealer's stubborness to move off MSRP but this vehicle has been available for a few months now and things are shaking out.
If saving one or two thousand dollars is important to you then tell your salesman that you will walk if he doesn't "work" with you on the selling price.
Thanks!
JJ
Interested in the all new Land Rover LR3? Having difficulty finding the color choices and options you want? Didn't think you could afford a Land Rover? We're having a HUGE SALE! Great lease options and financing are available!
Search no further! Land Rover [CENSORED] is the Nation's #1 volume Land Rover retailer. We have the LARGEST inventory of LR3s in the state, even the hard to find HSE. Need the convenience of the option 3rd row seat? We have a HUGE inventory of LR3 SE7s to choose from!
If you should have any questions regarding trade-in, financing, or any other subject, please consider my open-door policy as an invitation for you to discuss your automotive needs with me.
We are open 8:30am to 9:00pm. Come see us today and be prepared to drive home in the prestigious Land Rover LR3.
: )
You may identify the dealership and town but, please, no names of salespeople or other contact information.
tidester, host
ADDRESS: 900 N. Pacific Coast Highway
Redondo Beach CA 90277
I appreciate all the replies. I'm itching to get one of these in my garage!
Many dealers are interested in Gross profit per car. They often choose not to sell volume, but settle for less sales with greater profit. If $1-$2k out of a $45-$55k price car means that much to you, go to a So. Cal. dealer. I would rather pay a little more and buy from my local dealer. Your dealer will work much much harder for you, should something go wrong, if you bought the car from them.
JamesJ525
Dealers often trade within their own region, but not often between Nor. Cal. and So. Cal. It does happen, and usually takes about about 2-3 days from when the car arrives at the first dealer.
Take Care,
JJ
Money is money. Labor should be paid but not wild charges.
Question: I've worried about how vulnerable the door panels are when parking next to other SUVs. Does anyone have info on body side molding and more importantly, have links to photos of what this looks like? Ours is white.
How many times did you LR3 stall before the tank was replaced? All in the same spot?
If so, how often do you go by that same spot? Did you go by that spot many other times without it stalling?
I am obvioulsy interested in this stalling issue and what can be doen t fix it. My tank was replaced and it stalled the next day.
Either way, good luck with your LR3!
...and what can be DONE TO fix it.
See what happens when you don't use spell check.
You can see the pdf for the mudflaps installation by logging into the LR technical site:
http://www.landrover.com/gb/en/Owne...ok_overview.htm
Then click on Owner Info at the top right which brings you to a page for selecting from owner's manuals, accessories etc. You have to sign in a second time to get these pdf's, but it's free. By the way, I just glanced at the instructions for the rear mudflaps and it looks rather easy. The attachment screws seem to be already in place.
JJ
On Monday, they called me at 6 pm and said "We put the sensor in and everything seemed fine. We hooked up the air suspension module to re-calibrate things and there was a software error. We tried to grab a suspension module from another LR3 but they are hardcoded for each truck. We ordered a new module which should arrive tomorrow (Tuesday). I will call you to keep you informed." Well, needless to say I never got a call Tuesday. Wednesday, I called them at noon and my service rep was out, so I talked to another. He explained he could not get the status from the guy actually working on my truck because the repair guy was having surgery soon and was out giving pints of his own blood in case he needed them. Why on earth did he tell me this? Anyway, I said I would call my normal service rep Thursday. My truck has now been there 1.5 days for the first service job and now 7 days for this service job (5 of which the LR service dept was open). So, I will call later today to see what the status is and get back to you guys.
Here is the beautiful part... LR finally got back to me and said they would be willing to buy back my LR3. It was one month old with 1700 miles and it cost 55000 sticker (an HSE fully loaded). They are offering me 44-45,000. that comes out to about $6 per mile. So do I take an $11,000 bath to have peace of mind and get something else? If I find out what BMW is willing to give me as trade-in value towards an X5, I will let you know.
Hot happy....
Scott
The California Song-Beverly Consumer Warranty Act states "The amount that may be charged for use is determined by multiplying the actual price of the new vehicle by a fraction having as its denominator 120,000 and as its numerator the number of miles traveled by the vehicle before it was first brought in for correction of the problem. For example, if the car had traveled 6,000 miles before it was first brought in for correction of the problem, the lessee or buyer could be charged 5% (6,000/120,000 = 5%) of the purchase price for usage."
So if I do my math correctly, they should be offering you $54,220 on a $55,000 acquisition cost. The cost you paid includes taxes, title, and reg. but not dealer installed options.
Again, check your local laws.
Good luck (and I would not recommend taking their offer).
Thanks for the info. The same group sells BMW and Mercedes so I asked if I could get a better trade in if I were to buy another car from them. Still waiting to hear back.
Scott
That is very interesting. As my wife is the principal driver of our LR3, she has experienced all of the stalls while driving. I was in the vehicle once when it stalled. I've driven to that hill several times (probably 10 or so) and it never stalled. And I probably am harder on the acceleration and braking than she is.
Thanks for this info. I did pass this on to the mechanic as soon as I read your post.
So it may be that if you drive more gently and try to get better gas mileage, the LR3 rebels against that.
In any case, this is still something LR should fix. Thanks for the update.
Just tell them to give you a new one and they can keep your junky one to experiment on and find the issue...or you may want to start lemon-law proceedings.
Go me!
I'm somewhat impatiently waiting for my HSE7 to arrive...and unfortunately, stock in Phx/Scottsdale for HSEs is remarkably low...much better than MSRP may be tough.
I've noticed a lot of SALAA, SALAD, SALAF, etc starting off the VIN...
Does the D and F imply a later build date?
Just curious really...trying to make my search for an HSE7 a little quicker than clicking on each vehicle.
I have the body side moldings and love them... they work well in protecting the body and look great. I think all LR3s should have them.
You can see a picture of them here: http://www.landrover.com/us/en/Vehicles/LR3/Accessories.htm
But, the dealer called to say they would replace our LR3.
I'm glad LR is stepping up on this issue. I'll let you know how the new one goes.
The Ford partner program means the dealer has to honor a specific set of prices for each model / feature.
You can join EAA for $40 a year and get the benefit of the Ford partner program. Not sure if the discount is as good as mine but worth looking into. Try www.eaa.org and go to Member Benefits. You can also go direct to Ford at www.fordpartner.com
AL
Another thought..search Google for x-plan and see what other discounts might be out there.
Steve, Host
I am thinking about purchasing this vehicle in the next 6 mos. Hopefully all the bugs would have been worked out by then. Also, any one in the North Carolina area that has purchased the LR3, specifically Charlotte?
I don't own an LR3, and have never had the kinds of problems that you are experiencing with a new (or old for that matter) vehicle. I have watched this forum for quite a while because I am enamored with the LR3, and frankly need some reason to get this truck out of my mind -- at least for a while. I really don't need a new vehicle and would prefer to keep my $55,000 for a couple more years.
BUT, I would imagine that LR would rather replace your LR3 than enrage a customer by charging you $6/mile to use this troublesome lemon only to have you switch to the competition. Since some folks on this forum are having good experiences with their LR3s, and since you have already spent your $55,000, wouldn't you at least be tempted to try a replacement before dropping the $11,000 for the use of the LR3, only to drop some additional money (probably more than $11,000) to get a comparably equipped X5?
I am not a LR enthusiast and have no idea if $20,000 means anything to you. But if both vehicles delivered the reliability and performance you expect, wouldn't you rather have the LR3?
Or does the possibility of another lemon make the prospect completely untenable for you?
This is the third time in the shop - this time it was in for 10 days when they called and said they would replace the truck.
For what it's worth, the stalling issue seems to be more prevalent than the 8 or so posters here.
I would like to thank landy_man for his posts. As a result of his posts, my dealer (in the San Francisco area) called Parsipanny and discussed the stalling issue with them (and with LR corporate). It seems like Parsipanny has several stalling LR3s (must be the hills in that area) and my dealer admitted that another LR3 from his dealership had stalling issues (they replaced the tank).
LR corporate is going down the path that the adaptive system seems to be an element to this issue.
I'm hoping that whatever system is failing has some tolerances built in and that my LR3 stalled so often because it was at the low end of the "tolerance". I'm hoping that the replacement is at the higher "tolerance" end.
In any case, I will post again if my replacement LR3 has any stalling issues. And LR now has a fairly good "guinea pig" LR3 to test (although they have not gotten it to stall yet that I am aware of).
This has obviously been upsetting. At least Land Rover is stepping up the customer service effort.