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Purchasing Strategies - Questions & Success Stories

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  • audia8qaudia8q Member Posts: 3,138
    Forget about the miles from a dealer swap or test drives. Hang around a dealership during a big snow event....The cars get run harder during the clean up process than most folks could ever imagine.
  • dino001dino001 Member Posts: 6,191
    In some ways - they don't have to. If it's car in demand, you get a killing, if a stinker - you suffer.

    The cost matters only as a guide helping to determine how much it may be lowest you would be willing to let go for, barred you did not buy an overpriced POS.

    There you go - "fair profit" discussion, again. :sick:

    2018 430i Gran Coupe

  • abraindrainerabraindrainer Member Posts: 312
    The problem is not just the miles! If it was driven normally for 600 miles, it should not be a problem. However, if it was taken on 50 hard test drives I would not be happy. What if someone was doing brake stands with that vehicle or took it the track? Those miles could inflict the wear of a year? The risk is not huge but it is there!

    The point is that one thing was promised but something else was delivered. In the least, I would expect compensation of 15-50 cents/mile.

    Contractually speaking, the whole transaction could be nuked because the condition of the vehicle was NOT as promised.
  • tbone934211tbone934211 Member Posts: 8
    Ok then that's why I am asking you guys who are the experts as to what I should expect to pay for an 04 SL with around 25-40k miles? I understand dealerships need to make money, I also understand that some dealerships are crooks. Thanks for the input, I appreciate it.
  • thenebeanthenebean Member Posts: 1,124
    i would check out the real world trade in values forum. you could ask for a trade in value, and an approximate retail value.

    another way would be to look on ebay for cars similar to what you are looking for, and see what they are going for there.

    thing is, every used car is different, so there is no particular formula that will give you a price on one type of car across the board. you just have to do lots of research to see what everyone is asking, and go from there.

    -good luck!

    -thene :)
  • billonthelakebillonthelake Member Posts: 1
    Hope this isn't the wrong place to post this, but I purchased a leftover 2006 VW Passat 4 weeks ago and its been nothing but problems, battery died, blower motor died, check engine light came on and had to be towed, etc. So I complained and the sales mgr will take back the car and put me in a 2007 with all the same options because there are no 2006's left. Here's my problem...the sticker on the 2006 is the same as the 2007, $27,500 and since they discounted the 2006 to get it off the lot, I got it for 19,700 + my trade (which was 3K). Now they will swap it for a 2007 (newer car but all the same features that I had) but they wanted $3200. He finally came down to $2000. I'm thinking it should be an even swap since the sticker prices of the 06 vs 07 are the same, but he insists since its a new car and I got the rebate/discounts to get the 06 off the lot, that I need to pay some more $ to get the 07. Is this fair? Should I be paying anything more for the 2007 even though it may be worth more in the long run when I go to resell it? What do you think a fair amt would be, if not an even swap? Thanks
  • cccompsoncccompson Member Posts: 2,382
    Yup, it came off the truck the day before. I think that the tech did his job quite well as this is the only new Honda (of 7) that we've bought that has never had to go back for anything. It was a perfect, defect-free vehicle.

    IIRC, the PDI checklist that we received didn't indicate anything about miles driven. I challenge you here and now to post an actual Honda Motor Co. document that "requires" their vehicles to be delivered to retail customers with at least 10 miles on them.
  • cccompsoncccompson Member Posts: 2,382
    Pay the store the two grand and take the '07 and run before they change their mind.

    You're getting (hopefully) peace of mind (well, at least, out of something gone bad) as well as that much difference in later trade value.

    It's fair, if not more than fair, to you.
  • isellhondasisellhondas Member Posts: 20,342
    I don't have access to any material that would state this but every Honda PDI tech and Service Manager is well aware of this. I don't know why you would argue with me? Just because you had no problems doesn't mean you are correct.

    99 out of 100 times there is nothing wrong. If a wheel alignment is off a bit or there is a rattle somewhere, that is the purpose of a road test.
  • isellhondasisellhondas Member Posts: 20,342
    I'm no fan of Volkswagens but in this case, I would jump at that offer. Hopefully you will get a good one this time.

    They are, indeed, being fair.
  • dino001dino001 Member Posts: 6,191
    Look at it this way: they buy it from you for your purchase price, refunding everything. They add to the refund your trade value, as it was sold already. You take that money and try to get a new car. Would you be able to get an '07 Passat with extra 2 grand or less? Don't forget taxes and financing in the mix. Yes - reject the offer. No - take it.

    2018 430i Gran Coupe

  • jipsterjipster Member Posts: 6,296
    I challenge you here and now to post an actual...

    I'm putting my money on ccccompson...10 bucks. Anybody else want a piece of the action? Tidester.. you're probably loaded? I've read "Rules of the Road"... doesn't say anything about online gambling, so we should be okay on this. ;)
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • tallman1tallman1 Member Posts: 1,874
    I bought my 06 Accord "off the truck" and it had 13 miles on it. I know the dealer had to test drive it because there was a long check list of items for them to go over. In the Honda Service History Booklet, there is a Pre-Delivery Inspection checklist that includes a road test. Some items on page 4 are:

    Check Engine performance under all driving conditions
    Verify steering wheel is centered and free from vibration
    Check for abnormal noise/vibration, wind noise
    Check cruise control operation
    etc, etc.

    I'm guessing it would be pretty hard to do all that in under 10 miles.
  • tallman1tallman1 Member Posts: 1,874
    oooo... our posts crossed. Where do I get my 10 bucks???
  • grandtotalgrandtotal Member Posts: 1,207
    I don't have access to any material that would state this but every Honda PDI tech and Service Manager is well aware of this.

    Salesman speak. Be a man and admit you posted an incorrect statement. (New Hondas are REQUIRED to have at least ten miles on them)
  • [Deleted User][Deleted User] ColoradoPosts: 0
    Maybe not so fast, I just made an appointment to take our Odyssey in for its 30K mile checkup. I asked if Honda mandated so many miles be put on new cars as part of the PDI process and he said yes, he thought it was 5 to 10...
  • british_roverbritish_rover Member Posts: 8,502
    Not a honda but I have never seen a Range Rover come off the truck with less then 20-30 miles on it. Most of them have over 30 miles on them.
  • isellhondasisellhondas Member Posts: 20,342
    I'm getting sick and tired of the "Salesmen speak" wisecracks!

    I know last summer one of our technicians was taken to task for not driving the PDI cars far enough.

    In the checklist someone else posted, since the cars usually come off the trucks with around 3-7 miles on them don't you think it would be necessary to drive at least a few more miles to make sure nothing was amiss?
  • abraindrainerabraindrainer Member Posts: 312
    It is likely "fair" that you would have to pay more for an '07. The imporatant question is how much? '07 does cost the dealership more but it might not be worth much more to you if you plan to drive it into the ground.

    You have to be careful that you reward them wit more profit... they may certainly try to add back some more profit into the deal by switching you into a '07 model. You did not specify the differences in the incentives between your '06 purchase and the current '07 deals, thus it is difficult to infer what is "fair"
  • snakeweaselsnakeweasel Member Posts: 19,592
    I'm putting my money on ccccompson...

    Smart money would be with you. it sounds like one of those "things everyone knows is true" but nowhere is there any documentation to support it.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • [Deleted User][Deleted User] ColoradoPosts: 0
    Well, the service advisor I spoke with wasn't sure it was written down anywhere, but made it sound like it was common knowledge.

    Besides, do you really think Isell would just tee that one up knowing everyone would go running for the Big Bertha??? ;)
  • snakeweaselsnakeweasel Member Posts: 19,592
    I guess the question I would ask is this..."If you invested, say, 20,000 in something, what kind of return would you expect for your investment"?

    Remember that investments entail some risk. The more of a return you are getting the freater the likelihood that you will lose some or all of your investment. Any good investor knows this.

    Just because you buy a trade in for $X and put in $Y getting it ready for sale does not mean that you will get $X+Y or more out of it when you sell it. Nor does it mean you have the right to get money out of the deal.

    I have had investments that have lost money and I don't go around crying about it neither should car dealers. No one ever said you have a right to earn a profit.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • tidestertidester Member Posts: 10,059
    doesn't say anything about online gambling, so we should be okay on this.

    I think our rules about solicitation would cover that one! ;)

    tidester, host
  • lrguy44lrguy44 Member Posts: 2,197
    To continue your logic, then a dealer should not be chastised for making a large profit
  • snakeweaselsnakeweasel Member Posts: 19,592
    No they shouldn't. As long as everything is legal and above board.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • jipsterjipster Member Posts: 6,296
    The question of, "What kind of return would you expect for your investment?" is irrelevant to myself... the motor vehicle consumer. The dealership tries to get the absolute highest profit on a sale... I will try to get the lowest. Why not try to get what the dealer paid? All they can do is say no, or ask me to leave if it offends them... I could care less, plenty of fish in the sea. If a cars been sitting around a month or two...who knows?

    If the dealership can show me they put $1,200 in reconditioning on the vehicle, I may up my price about $400(the true cost to dealership)as long as market and vehicle condition justify the increase.

    But, I agree with snake on this...just because you invest a certain amount in a vehicle... doesn't mean you are owed, or guaranteed, a certain return.
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • driverightdriveright Member Posts: 91
    The extra $2000 offer for a 2007 sounds pretty attractive off hand.

    As an alternative, you could ask the dealer to check for another left-over 2006 somewhere else. Try to do an exchange. Negotiate about the transport charges.

    Good luck!
  • tidestertidester Member Posts: 10,059
    just because you invest a certain amount in a vehicle

    I still have a hard time thinking of a car purchase as an investment but I guess that just shows I don't have an MBA. :)

    tidester, host
  • [Deleted User][Deleted User] ColoradoPosts: 0
    :D I know what you mean, I keep thinking the best thing to do is lease, but then I equate it to renting and it feels like you're throwing $$ away...
  • sky23213sky23213 Member Posts: 300
    That's what I thought at first. But in the above case - dealer buying a car to resell, it could be considered one. To us, the consumers, it is an expense*.

    *Collectibles excluded
  • beliasbelias Member Posts: 316
    I completely agree -- with few exceptions (i.e. collector's cars, etc.)-- a vehicle is not an investment at all. If one wants to classify it as one, then it is a definite negative investment. Vehicles (again, with few exceptions) are guaranteed to drop in price. So, unless you consider loosing money an "investment", any vehicle is void of this. It is merely a purchase. What kind of value you get or deal you get is a different matter all together.
  • beliasbelias Member Posts: 316
    Yes, that is true, but there are established "rates" of expectation for doing this. Investments have only one price. For example, your "X" car has a dealership sale price (the highest), a private sale price (right in the middle), and a trade in price.
    In order for the dealership to -- as an investment -- make a profit from the sale of a vehicle, he has to establish that a car has these different rates and has to set the expectation as such.
    In a real investment market, there is no such thing. Buying and selling is done strictly by supply and demand moving the prices higher or lower. There is no rate set by a particular type of investor to get him/her a discount of the purchase price.
    I suppose one could treat the difference like a transaction cost, but unlike buying/selling stocks or even a home, the transaction cost for going through a dealer is not only exhorbitant in comparison with the price of the vehicle, it is inconsistent and is in no way an actual requirement (i.e. there are pleny of legal alternatives for selling your car without loosing that extra amount).
    Also, in going through a dealership it differs from an investment in that the dealership acts as a middleman -- something close to what an importer/exporter does. So the actual transaction does not occur with the final buyer directly. In fact, the risk that the dealership takes is to calculate what it would take to sell your vehicle to someone else and ensure that he/she makes a profit. For the dealer it only acts as an investment if he/she resells the vehicle. Buying it outright from you does nothing to improve his/her bottom line.
  • snakeweaselsnakeweasel Member Posts: 19,592
    I still have a hard time thinking of a car purchase as an investment but I guess that just shows I don't have an MBA.

    Do you drive to work? Do you drive to the store to get groceries? If so try doing those without your car for a while and tell me its not an investment.

    But in this case its a dealer buying a car for resale. Thats a bit different than you or me buying a daily drive.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • snakeweaselsnakeweasel Member Posts: 19,592
    a vehicle is not an investment at all.

    Actually it is as most times the cost of not having one is far greater than the cost of one. Don't think about how much you will lose when you sell the car but how much more you would spend not having one. Would you really want to spend cab fare every time you commute? Or would you be willing to take a cut in pay to be able to walk to work?

    Yes a car is an investment simply because it does allow you to either maximize income (by being able to travel to a better paying job) and/or minimize expenses (by not paying cab fare). Just try doing your daily routine for a week without using your car.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • abraindrainerabraindrainer Member Posts: 312
    I guess the question I would ask is this..."If you invested, say, 20,000 in something, what kind of return would you expect for your investment"? And, yes, there is a tremendous risk

    The problem with autosales is not just about risk, it is also about costs as well as other products and services sold at dealerships. It is easy to answer what the return on 20k one should expect in a year even if it is risk adjusted. The true profit (after all expenses) on a 20k vehicle should be around 1-2% given that you should be able to sell 5-10 cars with that 20k during the course of the year... if your stock is managed right.

    What is harder to do is to figure out the true expense level and then proportion it to the volume of sales. Another interesting point is that the new vehicle volumes have been steadily sliding at many domestic dealerships and this is as problematic as the overproduction by the manufacturers. Fewer newer car sales will mean fewer units in the used supply, less service, less profit from financing in the longer term?
  • abraindrainerabraindrainer Member Posts: 312
    For the consumer it is not an investment but it is for the used car lot!
  • jipsterjipster Member Posts: 6,296
    I sure feel sorry for the new buyer who picks that lemon (2006 VW Passat) that the dealer took back. Unless this person pulls a Carfax they wouldn't have anyway of knowing it had only been titled for one month would they? Can't see the dealership volunteering this information.

    Curious as to what most dealerships would say, to a potential buyer, about a lemon bought back from customer.billonthelake's dealership seems reputable/honest in that they agreed to take this VW lemon back.
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • mako1amako1a Member Posts: 1,855
    Banks help perpetuate this by allowing consumers to finance a depreciating asset in the hopes of getting their payoff before the product loses it's value. A stringent tightening of banking rules would alleviate this and put the US back in the black instead of a debtor society. Remember 1929 when stocks were bought on margain? When the notes were called in there was no value. Same with autos. Prices are inflated because banks finance them readily. Too many "upside downs" and the house of cards will fall.

    2013 Mustang GT, 2001 GMC Yukon Denali

  • grandtotalgrandtotal Member Posts: 1,207
    Not a problem, but I shall continue to call you on any incorrect or untruthful comment that you make on these forums.
  • isellhondasisellhondas Member Posts: 20,342
    I don't believe in "lemons".

    A new car can have severl different things wrong with it that can be fixed. In the mind of the owner, they will never have confidence in that car. The new owner will probably never have a problem.

    Except, it's a Volkswagen. I can't think of many cars that are more troublesome.
  • isellhondasisellhondas Member Posts: 20,342
    I have no problem with that. Just don't "call" me when I make a corrent statement. I don't dream these things up!
  • beliasbelias Member Posts: 316
    Well, your explanation is partially correct in that it is an enabler for earning an income, and, as you correctly put, at the very least a model for reducing expenses.
    However, a true investment stands on its own feet. In other words, if I'm already retired and not working or have no practical use for a car it is not an investment. I don't buy the car to sell it at a profit later (what almost all investments such as stocks, bonds, real-estate, etc provide).
    Furthermore, I could just as easily get replacements for the car that would be considerably cheaper (i.e. taking public transportation, cycling, etc) especially when you factor in the cost of insurance, gasoline, maintenance, parking, tolls and repairs, etc.
    Again it varies on the person's situation -- but that is really what distinguishes a vehicle purchase from a true investment. I can be Joe Blow with $1, or $1B and if I buy stock "X" and sell it for "X+1", I've made money and everybody that has done the same thing with that stock has made that same money.
    A vehicle, at best, can enable you to make money off of other sources (i.e. job as you stated). However, it is guaranteed to loose money, and you absolutely NEED to look at how much you loose when you sell the car! That is the true cost of having the vehicle over the period that you own it (i.e. $40K new, after 6 years sell for $10K = $30K over 6 years; that is equal to $5K/year cost of owning aside from gas, insurance, maintenance, repairs, and parking, tolls, etc.).
    Additionally, if you aren't making any other investments (i.e. you loose your job, etc.), unlike a house or another type of asset, it is impossible to unload it at a profit. At best, you can unload it to cover more than what you owe on the payments, but the money you make will not be enough to either buy more of the same vehicle or one that is valued at a higher amount (because again, a vehicle depreciates rapidly).
    But I do understand your point -- it does matter how you look at it. For me personally, a vehicle is the absolute worst investment anybody can make -- but I look at it from a strictly "stand alone" financial perspective -- it is going to loose money no matter what (that doesn't prevent me from gettin a nice vehicle - I just don't look at it with the expectation of it making any money for me; whether I spend $5K or $75K, it will get me to work and back, just how it does it, the comfort level, the associated expenses of doing that, etc. will vary). If I take it in the broader scheme of things in terms of convenience, helping me get to work, etc. then yes it is an investment in that way. But it is difficult to say that in and of itself it makes you wealthier like other investments often do.
  • dino001dino001 Member Posts: 6,191
    Not every expense that helps you get by or helps you conduct business (or life) can be called investment. Using your logic a paper clip is an investment for a lawyer's or engineering office. It's a business expense, as car is a lifestyle expense for a consumer. The fact that not having a car may be more expensive is really irrelevant. One has a choice of not having a vehicle and still get by - perhaps with increased expenses.

    Car may be an investment for a dealer (resale) or a trucker/shauffer, where its operation directly generates revenue. Not having a vehicle means no source of revenue. For any other business (vehicles for company officers), it is an business expense, as again - they may get by (perhaps with increased expenses).

    The fact that people call some of their expenses "investments" does not change anything. It only makes them feel better and justify particular expense, as perhaps saving money (reducing other expenses), longer lasting, etc. Just because something lasts long and costs a lot it does not become an investment.

    2018 430i Gran Coupe

  • jipsterjipster Member Posts: 6,296
    I don't believe in "lemons".

    So you're telling me you would buy a vehicle knowing it had been brought back to the dealership, on 3 separate occasions, within 4 weeks of ownership? As far as new car lemon cases I have heard much worse, this particular case not as sour as some I have read, but still makes the mouth pucker.

    I would think most people wouldn't touch a similar vehicle with a 10 foot pole. I sure wouldn't... and I have a genius I.Q. :sick:
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • isellhondasisellhondas Member Posts: 20,342
    O.K. Suppose you buy a new car and within a week the transmission go's bad. You take it back to the dealer and they replace the transmission.

    A month later, the radio quits working and it, too is replaced under warranty. Next month, a power window switch breaks.

    Three items totally seperate from each other.

    Does this make a car a "lemon" or were these strange incidents?

    Of course, the owner would be quick to label the car as a "lemon".

    Yeah, it does make our mouths pucker but I would just call this strange bad luck.

    The chances of something else breaking would be the same as any other car..
  • beliasbelias Member Posts: 316
    If these are indeed scarce, and you really want that particular vehicle, I'd ask the dealership to....

    1) extend the bumper-tobumper warranty for 1,000 miles
    2) ask for some free oil changes/tire rotations
    3) give you a $100 or $200 off the deal


    I totally agree with this statement in terms of what to ask for. It gives the dealer a chance to redeem him/herself among other things. However, if you're the one that discovered the difference in mileage, then it is very likely that the dealer was lying to you and not making a "mistake".
    More often than not, they are trying to find what matches most closely to what you ask for and bet on the fact that items that don't match exactly are things that you won't notice or take the trouble to complain about.
    Dealerships count on the customer to be "lazy" like that. Realistically, 600 miles isn't going to do anything to your car. However, the principle of the matter is that they are trying to deliver something to you that is different than what they said they would give you. They were not upfront about the difference(s) with you and chances are that they will take other occasions to do the same.
    Ask for the above 3 things outright and be firm, but not mean or excited. If not, just say that you're sorry that they can't do it and ask for your deposit and old car back. Chances are that if you go to another dealer, you can pretty much do the deal that you want and they may end up bringing that exact same vehicle over anyway. Making the effort to actually get your deposit back, take your car out of the lot and leave is what they're betting you won't do. But by doing it, they'll be taking you more seriously. My guess is that after you take the deposit back and get in your old car (or call for a tow), that you'll have your salesperson running out after you saying that they can "arrange" for something to happen. They know that once you leave the lot, that it is pretty much over.
  • jipsterjipster Member Posts: 6,296
    The chances of something else breaking would be the same as any other car..

    I don't know... I think if one were to study long term reliability on a case by case basis, these so called lemon cars would continue to show higher than average problems. A lemon in my book is a car that shows problem after problem afer problem... or a reoccuring problem that cannot be fixed.

    So in saying you don't believe in "lemons"... are you saying you don't believe in "lemon laws"?
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • beliasbelias Member Posts: 316
    That is definitely more than fair to you and is a good gesture on the part of the dealer. If he can sell it at MSRP or close to it in the market, then he may opt out if you take your time. Its a good deal, go for it and enjoy the 07!
  • isellhondasisellhondas Member Posts: 20,342
    I think lemon laws were put into effect in an attempt to make sure the problem cars got fixed the first time.

    No, I don't think several problems in a row would be any indicator of problems in the future.
  • audia8qaudia8q Member Posts: 3,138
    I have a relative that purchased a lemon law buyback Towncar and its been perfect. It went lemon law over AM radio reception. I wouldnt consider all buybacks but many provide a tremendous value without any concern...

    Let me give another example...last year we sold a car that was in the shop less than 200 miles after delivery with an odd engine vibration. We figured out the problem but couldn't resolve it...the factory guys came in and had the same results. So they decided to get the customer a new car. We kept the buyback and the mfg put in a new engine. I sold the car to one of my friends at a huge discount over a new or used similar car....He has just under 10K now and not a single problem....of course if it was a Jag with an electrical buyback problem there is no price including free that would be cheap enough.... :P

    OTOH, I have the inside infomation that would put me at ease with the purcahse... most consumers don't have this info and if they are buying a lemon law car they should do alot of homework before the purchase.
This discussion has been closed.