Toyota on the mend?

1154155157159160319

Comments

  • gagricegagrice Member Posts: 31,450
    The Lexus dealer is at fault - they used the wrong floor mat! Ignored TSBs and instructions that came with that mat, also.

    How can you be so sure of that? Will a San Diego jury agree with you? I don't like that dealer so it makes little difference to me. Are we positive the floor mat had the right part number on it from the factory? Too many what ifs to be sure.

    I do believe the floor mats then the poorly designed throttles are a smokescreen to deflect from possible electronic failures. Don't forget the throttle body controller failure causing UA. How many other parts can and have caused UA?
  • ateixeiraateixeira Member Posts: 72,587
    Good luck getting a jury that hasn't heard about the case.

    At least Cali is import-friendly.

    If this case were in Michigan they'd force Toyota to shut down. :D
  • gagricegagrice Member Posts: 31,450
    Getting a jury that will not be a little biased toward the family of the victims will be a challenge for even the high priced Toyota attorneys. That is why the would love to move to LA. Not going to happen. So they can pay off the family and avoid more publicity or take their chances. Toyota will not get off with a lousy $16 million on this case. I have not seen the figure they are shooting for yet.
  • jam1000jam1000 Member Posts: 182
    edited April 2010
    I agree with you that TSBs are often, perhaps even most of the time, informational in nature and, as you say, do not necessarily equal a problem. But, as the Wash. Post article I linked to in an earlier post stated, manufacturers often and increasingly are using TSBs to address safety issues so as to avoid the cost and publicity of a recall (though the lack of publicity dooms the success of the program from a safety standpoint at the start).

    Here, Toyota's TSBs identified a safety issue and warned dealers of the potential catastrophic consequences:

    "If the floormat is NOT properly placed and secured, it could slip and interfere with the movement of the pedals during driving and may cause an accident," Toyota said. "NEVER install more than one floor mat at a time in the driver's seating position."

    (My bolding; quoting from one of the Wash. Post article I pasted in a previous posting.)

    Perhaps one could argue that this is true of all floormats in all cars. If that were the case, however, why is it that only Toy. floormats on Toy. cars have led to UA? That suggests that there is a design flaw in either the floormats or the pedal or both. In any event, I continue to believe that in this instance Toy. did pin it on itself by acknowledging in its 2007 TSBs that the interplay b/w its floormats and the pedal could result in an accident.
  • fho2008fho2008 Member Posts: 393
    "GM attacked Dateline NBC and stood by their barely legal side saddle tanks. Being a big domestic brand they found a sympathetic public and got away with murder, pretty much. "

    If I were GM I would do what GM did, especially when NBC later admitted they had an ignition souce (model rocket engines? or flares?) rigged to the gas tanks to make sure the tanks exploded. Or did you forget that part?
  • ateixeiraateixeira Member Posts: 72,587
    That proves the point I was making to Gary - the dealer is liable, not Toyota corporate.

    I'm sure the prosecutor will go after the ones with the deepest pockets, but Toyota made is abundantly clear to their techs, and the bone-headed dealer employee ignored all those instructions and even used mats from the wrong model.

    is it that only Toy. floormats on Toy. cars have led to UA?

    I'm not sure that's true. Search the NHTSA database and there are UA complaints for 90% of car models. At a minimum I'd say the cause is TBD (to be determined).

    Toyota's pedals were close to the ground and weren't as fault-tolerant. Less forgiving of mistakes by an at-fault technician/dealer employee.

    We can't blame Toyota for that, though. This is why we have ladders with a big STOP label at the top rung. Some people were dumb enough to keep climbing, but that's not the fault of the ladder manufacturer.
  • ateixeiraateixeira Member Posts: 72,587
    edited April 2010
    I remember that part very clearly.

    Here's how I see it:

    Dateline NBC/GM = Sikes/Toyota

    GM jumped on NBC and got on-air apologies. A domestic brand had enough power to do that. Public opinion swing in favor of GM, then they bury the fact that it was a poor design.

    Actually, very similar to Toyota's gas pedal - not fault-tolerant.

    I don't think an import brand like Toyota will ever get an apology from someone who perpetrated an obvious hoax. The economy is bad (especially Michigan's), so there's no way they'll get the same sympathy GM played to in the case of the exploding gas tanks.

    IIRC, a young child was trapped in a GM pickup and was burned to death, absolutely horrifying.
  • ateixeiraateixeira Member Posts: 72,587
    edited April 2010
    Don't click if you don't want to see frightening images:

    http://www.fairwarning.org/2010/03/old-trucks-leave-fiery-legacy-smoldering-ange- - r/

    Some articles found on Google attribute 600+ deaths to those tanks, in the order of 10x even the worst estimates for Toyota's UA claims.
  • gagricegagrice Member Posts: 31,450
    the bone-headed dealer employee ignored all those instructions and even used mats from the wrong model.

    Which bone headed employee or employees? And was the mat just laying there ready to pop into the loaner vehicle? Again no good reason for a rubber mat in San Diego. So it may have been a TSB that was not even mentioned to employees. You can bet that there is a lot of finger pointing going on at Bob Baker Lexus. From the top guy to the girl at the front desk.
  • gagricegagrice Member Posts: 31,450
    Brian Taft joined the C/K death watch in November 2007. He drove into the path of an oncoming vehicle, a lethal mistake in the truck he was driving.

    So 20 years after the C/K GM trucks with dual tanks were said to be dangerous, this guy drives across the path of another vehicle. As so many here have stated it is the DRIVERS fault. If you cannot get your car into neutral when it is blasting down the highway at 120 MPH it is the drivers fault. How is that fiery crash, any different from the fiery crash last year that killed 4 people. Will Lexus change their design for the ES350? GM did a complete design change in 1988. I do not see any comparison here. It is a deflection from the poorly designed ToyLex vehicles. GM changed designs. So should Toyota. GM eliminated the dangerous gas tanks in their Trucks. Toyota needs to eliminate the possibility of UA.
  • jam1000jam1000 Member Posts: 182
    I'm not sure that's true. Search the NHTSA database and there are UA complaints for 90% of car models. At a minimum I'd say the cause is TBD (to be determined).

    Toyota's pedals were close to the ground and weren't as fault-tolerant. Less forgiving of mistakes by an at-fault technician/dealer employee.

    We can't blame Toyota for that, though. This is why we have ladders with a big STOP label at the top rung. Some people were dumb enough to keep climbing, but that's not the fault of the ladder manufacturer.

    I don't doubt most car models have at least one reported incident of UA; the question (for me) is whether the incidence rate for any of those other makes approaches the rate for Toyotas.

    As to whether we can / should blame Toyota for the fact that it designed its pedals to be closer to the ground, I'm inclined to disagree, though I would have to know more info. than what has been reported in the press. If there is a risk that is reasonably foreseeable -- and plainly here it was (Toyota issued TSBs warning of the risk of accidents) -- the mfr. has an obligation to address that risk in an appropriate manner. Simply informing dealers may not be enough if the mfr. is aware that dealers are ignoring the instructions, as seemed to be the case here (that's the part I need more info about). Toyota does have some control over its dealers, so presumably it could strengthen the message or punish the dealers for non-compliance with its instructions. If Toyota decides for business reasons not to screw up its relationship with its dealers in that manner, then it has an obligation to address the known risk in a different, more effective fashion. Here, there is no question that Toyota knew about the safety risk presented by the interplay between its floor mats and the placement of its pedals. If its "fix" for that risk was not effective -- and let's face it, a TSB (even with some words in all caps) is the weakest form of message -- then it needed to go to "Plan B" (e.g., it could have conducted a special service campaign that, while short of a recall, would have been stronger than a TSB).
  • lemkolemko Member Posts: 15,261
    No to mention the fact that the drunk driver that hit the pickup truck probably had about $14 and an old record player to his name and, therefore, wasn't worth suing. So, the lawyers went after the party that had the deepest pockets - the truck's manufacturer.
  • ateixeiraateixeira Member Posts: 72,587
    edited April 2010
    Driver error, yes, just like every foot that slips off the brake pedal and unintentionally hits the gas. :P

    Will Lexus change their design for the ES350? GM did a complete design change in 1988

    Yes, actually, they added the brake override. 2011 Siennas have it.

    You're holding GM to a lower standard. Build safe gas tanks from now on. Yet you want Toyota to retroactively fix all those gas pedals.

    Double-standard.
  • ateixeiraateixeira Member Posts: 72,587
    If we see UA complaints for all models, shouldn't everyone have to add a brake-throttle override, such as Toyota is doing?

    I looked at other minivans I considered and those have UA complaints yet no brake-throttle override.

    As for the last point, I don't think you can recall a procedure for installation.
  • beachfish2beachfish2 Member Posts: 177
    "Again no good reason for a rubber mat in San Diego."

    No sand? No dirt? No gravel? No road tar to track onto the nice carpeted mats?

    You need to stop and think these things through before you post silly statements like that.

    John
  • houdini1houdini1 Member Posts: 8,356
    What damages did Saylor have?

    If this ever makes it to court it will be Toyota suing Saylor.

    2013 LX 570 2016 LS 460

  • gagricegagrice Member Posts: 31,450
    Yes, actually, they added the brake override. 2011 Siennas have it.

    Hopefully it works better than the Prius brake override.

    GM paid off the NHTSA to the tune of $51 million to avoid recalling 9,000,000 PU trucks. The also paid off close to a half $billion in lawsuits. How much is that in 2010 deflated dollars? How much will Toyota pay to get out of the mess they are in? Closest estimate I have seen is about $5 billion.

    Looks like the DOT let Toyota off real cheap... :sick:

    The GM Recall settlement came almost 10 years after the last of the saddle tank PU trucks was sold. How far back should recalls go? I had a heck of a time with my 1964 Land Cruiser. Maybe we should get it recalled for horrible brakes. :shades:

    Toyota is still selling vehicles with potential UA as we post.
  • houdini1houdini1 Member Posts: 8,356
    Toyota is still selling vehicles with potential UA as we post.

    Actually, so is everyone else.

    2013 LX 570 2016 LS 460

  • gagricegagrice Member Posts: 31,450
    If this ever makes it to court it will be Toyota suing Saylor.

    That will be difficult as he is no longer with US.

    If you mean Sikes, he has had mental anguish and libel spread as a result of erroneous Toyota news statements. Remember 250 brake and gas pedal depresses. Later changed to 255 brake depresses while at WOT. Which according to Toyota should be impossible in the Prius. Toyota will settle with him. His testimony is not going to be blasted across the Globe.
  • imidazol97imidazol97 Member Posts: 27,691
    >If this ever makes it to court it will be Toyota suing Saylor.

    "If you mean Sikes..."

    Wow. I thought the idea of suing Saylor meant the toyota-lexus supports had really hit bottom in argument logic. Blame the dead guy and his family. Sue the heck out of them! ;)

    Oh, Sikes. Now what did Sikes do wrong? His Prius wouldn't quite accelerating the computer-controlled brakes didn't work. Sue him for buying a toyota-lexus-scion? :P

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • gagricegagrice Member Posts: 31,450
    Let me put it this way. I have never owned rubber floor mats for a vehicle I used in San Diego. You may think they are needed. I don't. I always put cheap carpet samples in my PU trucks and Suburban. Worked fine and never got jammed into the throttle. Just a poor designed throttle by Toyota. Not my fault they used the same crappy design in 8 million vehicles that are being recalled.
  • houdini1houdini1 Member Posts: 8,356
    Yep, I got them confused.

    2013 LX 570 2016 LS 460

  • ateixeiraateixeira Member Posts: 72,587
    Prius brake override worked fine, don't tell me you still believe Sikes? :confuse:
  • ateixeiraateixeira Member Posts: 72,587
    Actually, so is everyone else.

    Bingo, I'm more concerned about competitors who haven't added that feature yet.

    Toyota is ahead of the curve in this regard.
  • jam1000jam1000 Member Posts: 182
    I would not object to installation of features that prevent UA, and assume that other car mfrs. are considering Toyota's experience in deciding whether to install such a feature in their cars and that NHTSA is considering whether to so order.

    Re not being able to do a recall, Toyota in fact just did a recall for the floor mats, so if it did one just now, it could have done one before (and I therefore also assume it could have undertaken the less drastic remedial measure of a special service campaign as well).
  • ateixeiraateixeira Member Posts: 72,587
    Remember, NHTSA laughed when the Toyota employee approached them. They should be fined for not cooperating.

    Seems like both are trying to save face.
  • gagricegagrice Member Posts: 31,450
    Prius brake override worked fine, don't tell me you still believe Sikes?

    Of course I believe him. Toyota gave no proof that his Prius did not runaway as he said it did. Their evidence was the car was at WOT while the brakes were hit 255 times. If it registered being hit the throttle should have shut off. That is what Brake Override is supposed to do.

    We will know who lied when Toyota pays him off. Sikes being a sleaze is not a good Toyota defense. If Sikes or the CHP was going to recant his story it would be in the News. The only thing undecided is how much Toyota pays for Sikes silence.
  • explorerx4explorerx4 Member Posts: 20,803
    i agree about both sides having culpability, but who is this toyota employee you are referring to?
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • imidazol97imidazol97 Member Posts: 27,691
    "We are not protecting our customers by keeping this quiet," wrote Irv Miller, group vice president for environment and public affairs. "The time to hide on this one is over." :mad:

    Irv Miller toyota in email

    "Koganei further wrote that Toyota executives were concerned that news of the mechanical failures "might raise another uneasiness of customers.""
    ---do you think they would??? Duh. :cry:

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • nippononlynippononly Member Posts: 12,555
    why Jim Press and Jim Farley abandoned ship a couple of years ago. They could see what had become of the company they worked for most of their adult lives, and how far it had fallen by 2008. It's a great shame.

    2014 Mini Cooper (stick shift of course), 2016 Camry hybrid, 2009 Outback Sport 5-spd (keeping the stick alive)

  • mikemartinmikemartin Member Posts: 205
    edited April 2010
    ""We are not protecting our customers by keeping this quiet," wrote Irv Miller, group vice president for environment and public affairs. "The time to hide on this one is over."

    Irv Miller toyota in email: http://www.businessweek.com/ap/financialnews/D9EUH9FG0.htm

    "Koganei further wrote that Toyota executives were concerned that news of the mechanical failures "might raise another uneasiness of customers.""
    ---do you think they would??? Duh."


    If this is accurate, Toyota is in a world of hurt the likes of which few corporations have ever been in.

    I am astonished.

    Kiichiro Toyoda must be turning over in his grave, and the Japanese will feel a tsunami of collective shame (as this is a cultural thing).
  • anythngbutgmanythngbutgm Member Posts: 4,277
  • imidazol97imidazol97 Member Posts: 27,691
    I wonder how that KAIZEN that toyota-lexus liked to talk about in the past that those "other lesser car companies" did not have is working for them now?

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • gagricegagrice Member Posts: 31,450
    It is good to see we are in agreement. The vehicles we are being sold today with DBW are loaded with electronic gremlins that can kill US. The car company with the most incidents of UA needs to lead the way in protecting the consumers from this real danger.
  • gagricegagrice Member Posts: 31,450
    edited April 2010
    If Toyota would have stuck with their Kaizen philosophy they would not be in the pickle they are today. They passed testing and QC to the dealers and customers and went for the bottom line. The result they got to be number one for a year. Where will they end up by the end of 2010, Number 3 or 4?
  • mac24mac24 Member Posts: 3,910
    They passed testing and QC to the dealers and customers and went for the bottom line.

    And when that feedback arrived, from customers, and dealers, and insurance companies, and Toyota USA, and even from their own factory workers in Japan, they acted promptly...to hide it!

    Knowing that lives were at stake and money could be lost, the highest level of management at Toyota decided to bury the information.

    For all his alleged character flaws, Sikes looks like an angel in comparison to the top management at Toyota.

    I believe that this is just the start now that the documents are being released for scrutiny
  • houdini1houdini1 Member Posts: 8,356
    ""We are not protecting our customers by keeping this quiet," wrote Irv Miller, group vice president for environment and public affairs. "The time to hide on this one is over."

    This email was sent just a couple of days before the big recall was made so Toyota listened to Irv Miller just as they should have.

    2013 LX 570 2016 LS 460

  • larsblarsb Member Posts: 8,204
    edited April 2010
    Gary says about Sikes: "Of course I believe him."

    Gary, you have GOT to be kidding me !!!

    They tested his car and it showed to be performing correctly !!!

    Are you putting yourself into a position to believe ANYTHING that ANY LOSER says about Toyota, as long as it's bad?

    You look like you have compromised your good judgment if that's your stance.
  • gagricegagrice Member Posts: 31,450
    Every car that has experienced UA, tested fine by Toyota techs. Yes I believe Sikes and the CHP more than Toyota executives, that are PROVEN LIARS.

    It has nothing to do with my judgment. It has to do with facts and the credibility of witnesses. We shall see who is and is not lying when and if the Sikes case goes to court. Those of you that believe that Sikes is trying to Scam Toyota do not have much evidence in your favor. A good attorney would tear that supposed 255 brake depressions to shreds in a NY Second.
  • anythngbutgmanythngbutgm Member Posts: 4,277
  • jam1000jam1000 Member Posts: 182
    Five days, not two, and the emails described in the BW article make clear that the issue had been under "discussion" for some time before then. They "listened" to Irv Miller only after all hell broke loose and they had no choice.
  • gagricegagrice Member Posts: 31,450
    Nice list. Too bad they do not know how to alphabetize. H, I, J come before K, L.
  • ateixeiraateixeira Member Posts: 72,587
    the car was at WOT while the brakes were hit 255 times

    Yes, but that's data from the throttle position sensor, no? So if he had his right foot on the gas, left on the brake, that's how it would read. The brake override would still work, but the position of the the throttle was still at WOT.
  • ateixeiraateixeira Member Posts: 72,587
    edited April 2010
    i agree about both sides having culpability, but who is this toyota employee you are referring to?

    From that Washington Post article, first mentioned in post #7971, quote:

    Some at the agency apparently did not seem to consider the floor mat inquiry a serious one, however.

    "I ran into a lot of different investigators and ODI [Office of Defects Investigation] staff and when asked why I was there, when I told them the ES350 floormats, they either laughed or rolled their eyes in disbelief," Chris Santucci, a Toyota lobbyist, wrote in an August 2007 e-mail.


    When you find the whistle blowers, like Chris Santucci and Irv Miller, they are the honest ones, and should be the star witnesses from here on out.

    When I heard that Irv Miller was "recently retired" you gotta wonder - was he forced out?

    There's your 2 star witnesses, folks.
  • gagricegagrice Member Posts: 31,450
    That will all have to come out in court. Looking at the news releases from Toyota. It seems they have changed their story again concerning the Sikes runaway Prius. This is the third time they changed that news release.

    Where is the mention of 255 hits on the brakes? I think they knew in a trial they would be shot down in short order and changed their story. You read it and make your own determination. It looks like the NHTSA has Sikes car for more examination.

    http://pressroom.toyota.com/pr/tms/toyota/toyota-offers-preliminary-findings-155- 268.aspx?ncid=11092
  • ateixeiraateixeira Member Posts: 72,587
    credibility of witnesses

    Ironic choice of words given Sikes is a bankrupt porn peddler.

    I said this before and I'll say it again, it's entirely possible that the whole Sikes thing was a hoax, yet UA is still very much a real issue.
  • steverstever Guest Posts: 52,454
    edited April 2010
    Even Larry Flynt won at the Supreme Court. :shades:

    "The NHTSA review, which includes two studies of the electronic throttle control systems in Toyotas, is to be completed by late summer, according to the Department of Transportation." (AutoObserver)

    But if it's anything like the Audi 500 case, it may be 20 years before we get a real answer (if case you missed it, the Audi case is back at the trial court level after two decades of appeals).
  • gagricegagrice Member Posts: 31,450
    Is Sikes any less credible than Toyota executives?

    Toyota Statement on Internal Communications Regarding Our Recent Recalls

    While Toyota does not comment on internal company communications and cannot comment on Mr. Miller’s email, we have publicly acknowledged on several occasions that the company did a poor job of communicating during the period preceding our recent recalls. We have subsequently taken a number of important steps to improve our communications with regulators and customers on safety-related matters to ensure that this does not happen again. These include the appointment of a new Chief Quality Officer for North America and a greater role for the region in making safety-related decisions. As part of our heightened commitment to quality assurance, we are fully committed to being more transparent.

    I would say Toyota's Credibility about now is ZERO. I give more credibility to the CHP witness than to Sikes. That leans the balance of justice toward his story.
  • iluvmysephia1iluvmysephia1 Member Posts: 7,709
    wasn't Jim Press a recent joinee to Toyota? Like in 2008 or something like that?

    Your point about the demise of Toyota is duly noted, though.

    2021 Kia Soul LX 6-speed stick

  • ateixeiraateixeira Member Posts: 72,587
    Those were "preliminary". The incident was March 8 and that was what was observed on March 10-11.

    Here are some interesting parts:

    A Toyota carpeted floor mat of the correct type for the vehicle was installed but not secured to the retention hooks

    Oops, but they said it was not interfering.

    During testing, the brakes were purposely abused by continuous light application in order to overheat them. The vehicle could be safely stopped by means of the brake pedal, even when overheated

    Speed up, apply the brakes lightly to wear them down, speed up, apply brakes lightly, speed up, apply brakes lightly. Foot was on the throttle the whole time.

    Sikes' story has was too many inconsistencies. Why not try neutral when the operator told him three times, and he heard and responded? Why would that flip the car? How could a parking brake make a dramatic difference if the brakes were already shot? Why hire a lawyer if you're not going to sue?

    You seem eager to believe anything anti-Toyota and that clouds your judgement.
Sign In or Register to comment.

Your Privacy

By accessing this website, you acknowledge that Edmunds and its third party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our Privacy Statement, and you agree that your use of the website is subject to our Visitor Agreement.