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Stories from the Sales Frontlines
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Had the top down all day today in NJ.
That's not a Monte Python reference.
You are GOOD! Have you been taking classes from jmonroe's wife?
Most likely there is an option to get a receipt when paying.
I don't understand why they just won't let you go to your car. In garages I've seen with that set up, they sometimes have spaces next to the machines for people who didn't pay before going back to their cars.
Deductables will apply.
Thanks 'bolivar', I would never have given the insurance route a thought until you mentioned it here. When I talked to my insurance company, as I said a few posts back, they will cover but only for a used engine. However, with my company (Erie Insurance, big in western PA) the claim must be made under collision and my deductible applies ($500) but it is not filed as a collision with another car, just hitting something (like a tree, pole, road debris) but without a police report.
Since I may not have to file a claim now this may not apply to me anymore. See subsequent post/s.
Thanks again,
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Ok guys here is what is going on now.
The dealer called Mrs. j as I’m already headed over there at the end of the day because I did not get a call back from them. I talk to the Service Advisor and he said, “I can’t make any guarantees because with this kind of extensive warranty work, the district rep has to give us the OK but it looks pretty good”. He goes on to say, “when the tech took off the valve covers he said he has seen a few engines that looked as good as mine but never any that looked better. It just so happens that the rep will be in here tomorrow so he can see it first hand. I’ll call you as soon as I hear anything, but it does look pretty good for you”.
He wanted my log of the oil changes that I mentioned to him over the phone that I having been updating since I got the car in April 2005 and I gave it to him. He gave it a quick look and said something like, “man, you really have been pouring oil through this thing alright. Did you really do the first oil change at 953 miles like it shows here”? I said, “that’s why I made that log. All of those oil changes were done as I have shown them”. He just shook his head like in disbelief.
FWIW, I looked over that log again myself and even I had to shake my head. If the EPA ever gets a hold of that thing I’ll be going before Congress trying to explain why I’ve been wasting natural resources like I’ve been doing for years. The car doesn’t have quite 41K miles on it and there have been 15 oil changes done on it. Including 2 done by someone other than me. My defense will have to be I tried for the nothing longer than five month interval time period thing but missed a few times. :sick:
Tomorrow I get the final word.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Thats why God created hats.
My wife would have trouble finding a hat that she can tie on to her head, and still look pretty.
they mess up hair,
Hair? Whats that?
My wife has great hair, and she doesn't like it getting all blown around, like she came out of a wind tunnel
It is my wife who complains.....not me!
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
My wife said that we will replace the current ragtop with another when the time comes to replace it. However I am the one who drives it now.
I am just hoping that Hyundai will have the Sonata in ragtop form when it comes time for the new one.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
One can hope.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
Good Job. In my early 50's, I was really overweight, and, having a number of health issues that I was doing my best to ignore. I finally went to my doctor, and, had some tests run. The doctor, a family friend, called me with the results and advised me that I had flunked the tests. I had Diabetes, and, would probably have a heart attack in a few weeks. I was really depressed for a couple of days. Then, I decided I had to do something drastic. I dumped 80 pounds in 6 months, got my test parameters back in shape, and got off most of the meds. I'm now 65, and, I weigh less that I did when I was a senior in high school. I take my dog for long walks every day, and, can manage more physical activity than when I was 40 - 50 years old. I maintain a strict diet as well. I've kept the 80 pounds off all these years, and, the payoff has been great. I still miss Coke Classic and jelly donuts - Oh, well. Stick with it - you can do it.
Regards:
Oldbearcat
I'd almost guarantee that Hyundai will cover this... especially if the dealer did the last oil change. Besides, if the engine was run low on oil or abused they ought to be able to tell.
It's gotta be approved by a district service manager because it's a big job and a freak thing, these cars don't routinely throw rods.
God willing the Radiator will be in the Lincoln this week... if it is... this weekend we're gonna go for a spin.
I give you a lot of credit obc. One of the hardest things to do is lose weight, but it is even harder to keep it off. That's great, and it is nice that you can appreciate the way your life has changed for the better.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Richard
Hey, do you get the registration for the Solara or will they send it straight to me? Also the thing has no inspection sticker. At least a trip to the inspection station down here is no big deal. Hardly ever any lines.
A tsk tsk note that I didn't include in the phone survey from the dealership now will I if Hyunda mails me one - old wipers on that thing. I need to get new ones. Can't today - it's raining.....
Waiting on that Lincoln. The wife sees all the coming signs of "he' losing his mind" - I've started talking about a second driveway on the back of the property so i could get a hobby car and still get everything in the driveway when snow comes.
Hey, do you recommend anyone's car cover? I ask because the Solara in unlikely to get garaged at least in its first winter and I think at least a cover would help. Also any recommendations for water repellant for the cloth.
I'm having big time fun with the car. Eagerly awaiting seeing the Lincoln. Keep an eye out for a deal on a 58 Edsel with an automatic..... Of course after the 1st of the year I won't be back in the real world until the end of April. I will be here, however.
Richard
No top down today - warm enough but raining.
I need jmonroe around here to wax it.
I deal with the pre-pay systems at garages all the time. Every machine I've ever encountered will offer a receipt. Since I usually charge my parking for work, I have to have the receipt.
Why do they use these machines? Simple, they don't go on break, call in sick, take vacation or require health insurance.
BTW, doesn't DMC offer valet parking? I remember when my kids used to see a pediatrician whose offices were at the hospital, I would always use the valet. Nothing like pulling the carrier out of the car with a sick kid and waltzing right in.
I had tonneaus for my MGB and both Miatas & used them a lot.
2013 LX 570 2016 LS 460
You guys bought enough new cars to make the news:
http://www.rr.com/news/topic/article/rr/55254887/55717801/Pent-up_demand_brings_- customers_to_car_dealerships
Meanwhile, I was down in Florida looking into every BMW 5 for Canadian passports. No luck.
I was upgraded to a VW Jetta 2.5L SE which I guess is a 5 cly. Not very impressed. Cheap interior and it had a funny "turbo lag" kind of acceleration where it just sat until the rpms got to 2500 or so. Then it would lunge forward too quickly.
It had a "S" ( for sport I assume) setting on the tranny which kept the rpms over 2000 and delayed shifting for more power. That was nice but I hate to see the gas milage.
Anyhoo, I hope richard is Ok since I still have not caught up with all the posts. I'm going to have to write down who bought what car so I can keep them straight.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Get wipers, send me your PayPal.
Reg will come to us, I can mail it or bring it down.. Inspection sticker comes with the reg too I think.
I am surprised they didn't make a big thing about me not picking it up sooner. But, maybe it is better than a car sitting on the lot for a month or two. Maybe they'll sell it to someone else before I get back.
I have read a lot about the extra insurance. You could spend about $6000 to $9000 on extended warranties. I am not going to take any.....as JMonroe said. I'll pay as I go.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
I thought the last sentence was paricularly interesting;
The average age of a car on U.S. roads is now a record 10.6 years, according to the Polk auto industry research firm. Vehicles are so old that people's lives have changed and they need different models, or their cars are just worn out, he said.
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My 5 won't be in Florida until January.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
At speed I haven't noticed much difference between the Ford automated manual transmission and a typical automatic transmission, but at very slow speeds I've felt something very unexpected from an auto: manual tranny characteristics. For those who have driven manual transmissions, imagine working the clutch so the car is just barely moving. You know that feeling when the RPMs drop and the engine lugs just a tad as the car creeps forward? That's exactly what this Ford transmission does.
I can actually feel the clutch disengage the transmission from the motor when my foot is on the brake, and then as soon as I let off the brake the clutch lets out just enough to scoot the car ahead. What an odd feeling! Actually sensing a manual transmission uptake without having a clutch pedal to press.
Occasionally I'll feel something akin to holding the clutch in too long at slow speed before disengaging, just like that surging sensation with a manual transmission just before power is cut.
I can see why people expecting a traditional auto would complain. For someone who likes driving a manual, though, I don't mind the behavior at all. It was just unexpected. That said it's probably not the best tranny for stop-and-go traffic.
Yes. I was just trying to save $4. Next time, I will definitley use it.
Richard
You can skip the heart attack and blind posts. I'm not totally blind as long as I blow up your posts to 200%, and my new diet is avoiding the heart attack. I'm still here to increase your post readings.
Richard
While they were discussing the key fob, I had the SRX checked over for our Thanksgiving trip. The suggestion was made that I would need new break pads at the next oil change which is scheduled in December. The car now has 32,000 miles---probably will be 34,000 miles by the time that I get the oil change. Would it be customary to need new break pads at 34,000 miles? I take my advice from you guys.
Richard
It's not uncommon for an SUV or van with an auto tranny to need brake pads at that mileage. Did they mention the thickness? Typically wear is indicated by the thickness of the remaining friction material. At 2/32" you're definitely done and ready for new ones. There may be additional life in the pads beyond December, but the dealer may be playing it safe to insure the pads don't wear through before the oil change following the December service.
Never mind. It was wax on the windshield. Screwed up when trying to use the washer. Once it got real rain like we have today it became quite fine. Next time I'll look....
fezo beat me to it. I was going to say break is what you did to the remote,
brake is for stopping the car. Or was that some kind of pop quiz to see if
we're paying attention?
2013 Mustang GT, 2001 GMC Yukon Denali
Oh, I see what you're doing here. Your daughter will get the convertible and you get the SRX? :P
Depends on how you drive. I know with my heavy foot and driving in a lot of stop and go traffic that anything over 35K my front brakes are getting thin. In your case, I believe I read that you took this car on a cross country trip with lots of highway miles, so 34K may be a bit premature. Many dealers try and get people to replace brakes quite a bit before they really need it. The last time a dealer told me I needed front pads I drove it another 5K miles (then turned the car in, but they were still fine).
I think that most GM cars have a "wear indicator" that will start rubbing the rotor (causing a squeel) when the pads are really thin, so you have enough notice to get them changed out before the rotors are damaged.
2025 Ram 1500 Laramie 4x4 / 2023 Mercedes EQE 350 4Matic
2018 430i Gran Coupe
2018 430i Gran Coupe
I am in agreement with the advice already provided. 30K isn't an outrageous amount of mileage in which to need to brake pads. Depends on the car and the composition of the pads. My old Saturn (2003 L300 V6) had very soft pads that needed to be replaced frequently.
My current Saturn (2006 ION) still has the original pads after 60K miles - I had them checked recently when I was in for my last oil change and the shop said I still had some life left in them.
Here's an article on the transmission:
http://www.dailytech.com/Ford+Details+PowerShift+DualClutch+Auto+Transmission/ar- ticle17995.htm
In particular they state, "The PowerShift transmission is based on manual transmission technology and eliminates the need for a torque converter, planetary gears, and fluid pumps found in typical automatic transmissions. The PowerShift uses a dual dry sump clutch system. The PowerShift has two clutches with one clutch working first, third, and fifth gears with the other clutch working second, fourth, and sixth gears. "
It's similar to the VW DSG transmission except that the clutches are wet in the VW versus dry in the Ford.
You might get some useful information at this Edmund's site;
Brake pads SRX
I am not a techno person, but 34k sounds a bit early for brake pads, but not impossible. On the other hand, how much do you really trust your dealer?
That said, I say, why not get it done especially if they have a Mr Goodwrench sale on before 34k? You won't save that much money if they lasted until 40k or 45k. This way it is done and you will have at least 3 years of not worrying about it.
Also, we had lots of problems with our 1995 Volvo. One dealer told us the front brakes were worn out and needed replacement. They couldn't fix the stalling problem so we went to another dealer in another town. They told us the front brakes were fine, but the rear pads had to be replaced.
So, who do you trust?
I don't really trust the dealer too much. But, the brakes will have to be done sometime, and if it is 20% sooner than necessary it probably isn't that costly.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Being a used car, the banker might have been a "two footer". One on the gas, the other on the brake and one or both being pushed at all times.
Look for yourself. You'll see the pads easily. If they have 1/4 inch of pad, they're near new, 1/8 inch of pad, they're half worn, 1/16 in of pad and you're getting close to replacement. Remember, dealers make a lot of money replacing brake pads.
2013 Mustang GT, 2001 GMC Yukon Denali
Thanks to all of you for the advice on the pads. In our village and the nearby small towns, we do quite a bit of stop and go driving. That may contribute to the pad wear. To answer Driver's question, I do trust this Cadillac dealer. They have an impeccable reputation in both sales and service. The service technician only made it as a suggestion, followed by the comment that there was still a margin of safety before it needs to be done. I prefer to err on the side of safety. I'll have them installed as suggested.
They ordered the new key fob at 4 PM yesterday and it arrived at 9 AM this morning---pretty quick response. I'll have it programmed this afternoon.
While at the Cadillac dealer, my attention was diverted from trucks to the DTS. They had a candy apple red 2011 with 11k miles. A salesman suggested that I trade the SRX for it. I told him that I wasn't ready to give up the SRX, but that I had a convertible that might be up for grabs. The DTS is very nice. I didn't mention this to Mrs. Richard because I'm still in the truck mode---at least for now.
Richard
Thanks to all of you for the advice on the pads. In our village and the nearby small towns, we do quite a bit of stop and go driving. That may contribute to the pad wear. To answer Driver's question, I do trust this Cadillac dealer. They have an impeccable reputation in both sales and service. The service technician only made it as a suggestion, followed by the comment that there was still a margin of safety before it needs to be done. I prefer to err on the side of safety. I'll have them installed as suggested.
They ordered the new key fob at 4 PM yesterday and it arrived at 9 AM this morning---pretty quick response. I'll have it programmed this afternoon.
While at the Cadillac dealer, my attention was diverted from trucks to the DTS. They had a candy apple red 2011 with 11k miles. A salesman suggested that I trade the SRX for it. I told him that I wasn't ready to give up the SRX, but that I had a convertible that might be up for grabs. The DTS is very nice. I didn't mention this to Mrs. Richard because I'm still in the truck mode---at least for now.
Richard
So, this is the reply I got today:
Are these still Available? And what is your rock botttom price?
I am so glad they were sold....I couldn't put up with this much longer.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Doesn't make too much sense to me, but I'm not going to argue.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250