Stories from the Sales Frontlines

greanpea68

I think your email to the customer was right. I do the same thing when I have worked with someone very hard. You earned the right to ask him for his business. You sold him the car. Some people just don't get it. I hope he buys it from you. Or on the other hand maybe he realised he just can't afford it and this is his way of backing out.

GP

joel0622

I agree GP that is where most SP screw the pooche. They never do ask for the sale. They just continue to spew out information like a Wikepedia web page but never just ask the customer to buy the car.

jmonroe

Since she traded cars with you this morning, she may be at the dealership now.

You could be right. It has to start somewhere. Kinda like, "you can't walk until you crawl".

jmonroe

jmonroe

joel, I would think though that one of those old metal beer cans (non aluminum back in early 50's) would tear up an engine while being driven to the dealership for sale, or during a test drive??? So, the engine was probably repaired before anyone ever bought it.

I’m not Joel, but you already know that but I have a thought about this.

When that engine was turned right side up so that it could be installed in that old Buick, the beer can probably fell into the oil drain pan, was partially filled with oil and didn’t move around much if any. Since this was a Buick (around 50 years ago) it could have easily belonged to a doctor. Back then doctors made house calls (hard to believe ain’t it) and since that would mean frequent starts/stops and with oil not being as good back then, there would be sludge built up in the oil pan in no time. This sludge would essentially glue the can in place so it would not have caused a problem as you theorized.

I’ll bet you never thought this thing through like I did. Did ya? :P

jmonroe

deskman

Mack

G.M. Ford and Chrysler have used the same system of just in time since the 80's.

The world is not Named Toyoda !

If Toyota is so great why do they only produce BORING CARS ?

I dont't think you will see any toyota built after the supra in a museum or on a t.v. auction.

Nothing against you mack ,just open your eyes and test drive subaru or a audi,hemi charger,any bmw . :surprise:

toyota= boring :lemon:

deskman :shades:

jipster

Duhhh.... hooked on phonics anyone? I wrote the engine would be torn up... I didn't say how. Obviously, when the oil is put in, a large air bubble would be created inside the beer can. The oil pump would eventually send this buoyoant beer can up and into the internal components of the engine....or would block off oil from reaching the engine. I usually don't like to get into quantum physics with you guys... because.. you know... you all hooked on phonics and everything,.. you'd have difficulty understanding. :P

deskman

A engine can run on 0 oil pressure long enough to burp air out of the oil passages.

Engines have a bit of air in them,if the engine did not the pistons
would not move.

imidazol97

The beer can would just float if there were an air bubble but it would quickly be bumped by the crankshaft and cut and the air bubble would escape. The can couldn't go into the oil pump because of the screen on the intake.

"Fphysics is pfun."

deskman

very true.i think a old style can would have been made from rolled steel which is very soft.

deskman

any deals on the suv/Volkswagen :surprise: (real porsches have engines in the rear) with the v8 ,auto and nav? i will do a in dealerstock silver with black guts.

I have next weekend free if the deal is in Mrs Deskmans range.

36 month low milage lease 5k down 6.5% sales tax with florida tag transfer.

graphicguy

I guess the question I'd want to know the answer to was why anyone who has a "friend/relative in the car biz" would go to another dealer to begin with?

If they're shopping their friend/relative's store, I'm assuming they don't trust them to give them a "good deal"?

Again, it's been said many times on these boards, if you don't trust the people you're dealing with, why deal with them?

deskman

When my Relatives/friends want to buy i car i quote invoice and tell them of a dealer close to them for their purchase .

I find friends /relatives are the worst people to deal with. :lemon:

madmanmoo

Ya, I ask for the sale. Continuously.

Part of me is thinking this is his way of backing out on me as well. He hasn't responded to any of my communications yet. They have been multiple.

-moo

madmanmoo

I'll see what I can do. Give me a bit for Saturday to cool down. Any other color combinations that would work?

How about a Meteor/Stone? White/Sand? Anything else work for you?

-moo

joel0622

I'll see what I can do. Give me a bit for Saturday to cool down.

Deskman, that is car talk for "let me get done with all the real customers in the building then I will get back to the guy stroking me on the net" :P :shades:

jescue

exactly what I was thinking.

greanpea68

I find friends /relatives are the worst people to deal with

I agree a 100%...

It is more frustating for me to deal with Friends and Family... Than I think it is for them to buy a car.

GP

greanpea68

Deskman, that is car talk for "let me get done with all the real customers in the building then I will get back to the guy stroking me on the net"


LOL

GP

oldfarmer50

"...I usually don't like to get into quantum physics with you guys..."

Oh, so you're saying that the beer can could travel into one of the 10 quantum dimensions and clog up something there? I guess so, some of those dimensions are pretty small.

deskman

scott knows i am real.yes i agree always close what is front of you. :shades:

deskman

Meteor/Stone

greanpea68

scott knows i am real.yes i agree always close what is front of you.

Dman...

You are sounding a little defensive.... Almost a showing of weakness or a tell

I'm just kidding with ya. You don't need to justify anything. I'm just trying to stir the pot.

i think that it would be awesome if you get something from him. :shades:

gP

madmanmoo

He IS indeed real. I'm gonna work on it now.

-moo

graphicguy

Hey Jeep....you've happened to hit on one of my pet peeves when it comes to buying a car for a teen (or any newly licensed driver).

You can get a really nice used Civic, Corolla, Chevy Impala (or one of my all time faves for a teen car), a Crown Vic.

Anything made within the last 5 years or so is going to have airbags, anti-lock brakes...all the most modern safety equipment.

Any 16 year old should be thrilled with any set of wheels....particularly if the parent pays for it (something I strongly recommend against). The alternative for them should have KEDs somewhere in the model designation.

I've always believed the teen should have "skin in the game" when it comes to car ownership.

A Jeep (new or used)? You, as the parent, are begging for trouble.

A TC? How much money does your teen have to put down on it? I'd suggest 50% (or $10,000, whichever is greater. What is the teen going to do to pay for gas, tags/fees, insurance, upkeep? How are they going to afford the payments, even with the down payment?

You can see where I'm going with this. My belief has always been you (we) do our teens a disservice by throwing them the keys to anything (particularly new) without them having some financial vested interest in the car. Moreover, it's a perfect opportunity to have teens understand the real costs involved in car ownership if we start them off with something used, yet reliable, and have them understand the responsibility involved.

I've yet to meet any teen with a new license that didn't, within the first year, get a speeding ticket, and or, have a fender bender. Insurance is way high on a teen to begin with. One ticket, one fender bender, and your rates will triple or quadruple.

This, coming from a father of two teens (now 20-somethings) that have proved my theories right.

madmanmoo

He said that he JUST found out about the friend's relative. I'm starting to agree with GP. I think he's just looking for a way out of the hole he's dug.

-moo

mackabee

The way Toyota does it is the entire assembly line can pull the string to stop the line at anytime there is a problem. There is no such thing as having to wait until a certain number of defects appear. Pretty impressive.
Mack :shades:

mackabee

Speaking of coffee, I think it's time to brew me a cup. I will be drinking it out of a stainless steel cup that I bought at the 2003 Frankfurt auto show. I got it at the Nissan store and it has 350z emblazoned on it. Mack jr. liked it since back then he was a Nissan fanatic so I bought it for me.
Mack

mackabee

Sure, Doctor Deming introduced the concept of just in time, tqm, and other processes. The real truth is the Japanese embraced the concept and Ford and Gm just say they embraced the concept.
What is "boring" about Toyota? They make the best automobile for the money.

I've test driven those cars and really I don't see the big deal about a German made taxi being the "ultimate driving machine" it's all brain wash if you ask me. But if you have money to waste go and buy a BMW. Me I'm just a beans and rice man so I'll stick with my Toyotas. Cars to me are now only a way to get from point A to point B.

How's the treatment going? looks from your post you are not feeling very well.

Mack

mackabee

I wholeheartedly agree with you. I went through the same thing with my three sons. Each had an accident within the first six months of getting the car. Speeding tickets? yep. Been there got the t-shirt.
:shades:

mackabee

As you can probably tell by all my postings, I'm not at work today. Still recuperating from this flu or virus I don't know what it is. I'll be back to work on Monday. Go Giants!!!!Beat the Patsies!!
:shades:

madmanmoo

I sent you a text message. Call me when you get a chance. We'll sell you a car.

-moo

mackabee

While writing these posts I'm listening to some wild music. You guys remember "In a Gadda da Vida"? I'm rocking through the long version. 17 minutes plus of pure butt kicking rock and roll or progressive rock whatever that was known as. Kick [non-permissible content removed] drum solo! One of my inspirations as a young teen. If you ever get a chance to look at the album cover, my first drum set was just like his. I don't even remember he guys name but he was one of the pioneers of the drum solo in concerts. He was also one of the first to carry the set in the first Toyota trucks.
Mack

nyccarguy

Don't worry about the guy with the friends' relative (sounds like bull salt to me) that also sells the same gorgeous vehicles you do. Just move on. People don't care about your time, just theirs.

madmanmoo

Thanks for the input.

I'll get by, just wanted to bring up a real world example.

-moo

houdini1

Richard, Richard, Richard! Let's see you talk your way out of this one. In the post I am replying to you said, "bare in mind". I think you should have said "bear" in mind, no?

I know you were under severe stress but....

jeepboy08

It is not that I do not agree with you about buying my son a used car, but when my Daughter, now 18, started driving, we bought her a brand new Liberty. Making it fair, he has wanted one for I don't know how long, and he makes straight A's. He's a good kid, BUT, yes, there is a BUT in there, I am not saying he will never get a speeding ticket. He drives fast, but I have to let him make his own decisions.

In my life as a parent, i have tought 4 out of 4 of my kids how to drive, and 3 of them have never A) been in a wreck, had a fender/bender, or C) gotten a speeding ticket, and three of them are boys.

Now, my point is, that if i buy him a new car, off the lot, which one he wants(limited to choices), if he does anything to the car that should harm it, or should he get a speeding/parking ticket, or get his car towed, he pays for it. Other than that, I pay for gas, maintainance, minor repairs, oil, insurance, and payments.

It has worked with all three of my other kids, and they are great drivers. ages 34, 30, 18, and 15. Thank you for your advice, and I will put it to heart, as it seems like it would work, but as for now, he is sticking with school, and not getting a job.

Thanks, again.

jmonroe

Hey Jeep....you've happened to hit on one of my pet peeves when it comes to buying a car for a teen (or any newly licensed driver).

So, this is why you came back? How many times have we voiced our opinion on this subject? It will never cease to amaze me why parents feel compelled to buy a brand new car for their good sons and daughters. Are we to surmise that the bad ones get used cars?

I love my sons as much as the next guy but they weren’t getting any car that they could call their own until I felt they were ready and that wasn’t the day they celebrated getting their license. Then when it happened, it wasn’t a free ride. They had to contribute, just to keep things fair. They knew this but at first they thought it was only a financial thing. Then they realized this was just another lesson to be learned in life.

It would be nice to know how many parents have listened to the advice they’ve gotten here. But something tells me, showing love to their child is what really counts. After all, you can’t let your neighbor love their kids more than you love yours.

There, see what you’ve done, you got me to rant again about this subject.

jmonroe

jeepboy08

Like the title, it is not a rant.

The thing is, I don't want to get my son a used car now, and have to get himn another one for graduation. I have told him already, this is the only car that I will ever buy him, and that it HAS GOT to last him through college. If it doesn't, he is on his own.

That is my point. All three of my kids (the ones that drive), are completely aware that I would not buy them another one, and they all got brand new cars. My second eldest son, totaled his comaro when he was 17. I told him that he would have to get a job and pay for EVERYTHING if he wanted a new car. Like you said, jmonroe , "fairs, fair."

Thank you for your opinion.

sterlingdog

What a nice guy you are to e-mail my errors to me. You could have done it here in front of the other guys. We're all friends---I hope. :surprise: Be sure to see Posts 25099 and 25100.

"I'll be moved to the nursing home."---I was thinking in the vein of my wife moving me there.

"pm" vs. "P. M."---I agree with you totally. In a workshop entitled "Writing English in Word Perfect", we were told that it is now satisfactory to use the small letters and no periods. I really don't agree and should not have written it that way. :sick:

The "bare" and "up side down" were terrible errors on my part. I was either half drunk or too tired---maybe both. Still, I have no excuse. You can expect more errors on my part. My real talent lies in the "correction of others" arena. :P

To keep this post honest, the beer can in the door panel of the '78 Buick was a Miller. :sick:

sterlingdog

Jmonroe is correct. We have traveled this road before on this site. Everyone knows how I feel about the students having nicer cars than the faculty members. I am sure that you are a loving father with great children. As long as the children take ownership of this important step in their lives, then your decisions are not only justified but wise. We all want the best for them. We all want them to have advantages that perhaps were not made available to us. In an effort to accomplish this, we don't want to lose sight of the great lessons to be learned by our young people. I am sure that you know this. We wish you well in making this all important decision.

sterlingdog

Goodness! You guys watch me like a Hawk. :surprise: This is a good thing. It just makes us all better. See Posts 25099 and 25100. I am adding you to my "A" Honor Roll. It never hurts for the Smart [non-permissible content removed] to get his "just dues".

chikoo

Thanks Teacher. :shades:

chikoo

and the crankshaft would have crushed the can if it had interfered in the motion, and laid on the bottom of the oil pan.

Screw the supervisor. I am sure he rose to great heights in the buick organization and must have just retired. No wonder buick quality is going up.

jackmakok

I have notice its usually all the same people that post here. Do you guys ever take a breack or are you guys glued to your computer all day long?

sterlingdog

Welcome to your first post on a forum. We knew that there were those of you watching us. I am delighted that we have enticed you to join us.

Those of us that are retired need something to do. Those of us who are employed want the boss to think that we are busy. :P

Though I am retired, I run an educational consulting business. Part of that business takes me to the computer each day. I usually pop in here to chat a bit, though I am the biggest misfit on this site. I came here a few months ago with a car problem. The guys were so nice and the subjects were so interesting, I just stayed. I'm a night owl, so I usually post late in the day---or should I say early morning?

Most of the guys are salesmen, but a few of us are consumers. If you've watched us much at all, you've noticed that we give each other a fit at times. You can't be thin skinned and live here. At the same time, when we cross the line a bit, we apologize and remain friends. There are two Hosts who TRY to keep us straight and on topic. This is NOT an easy task. Their job is best described as "a labor of love". The personalities here are strong, and the opinions are heavy. Don't worry. We'll be gentle for the first few posts.

Richard

jmonroe

Do you guys ever take a breack or are you guys glued to your computer all day long?

Sure, when it doesn't get in the way of this place.

Welcome aboard. Just keep in mind, if you hit one of our sweet spots, there ain't no free rides for anyone. Regardless of what 'richard' thinks. :surprise:

BTW, I see you have a spelling problem. That will be corrected, shortly. Maybe 'teach' is giving you a break. :confuse:

jmonroe

mackabee

Rich, I think this guy is a troll. Look at the user name. Not suitable for family consumption. He might as well used Jack ....I'm not going to print that.
Yes we do work and spend time with our families how about you?
Mack

jmonroe

Rich, I think this guy is a troll. Look at the user name.

C'mon Mack, first impressions ain't everything.

If he is what you think, we've taken care of these things before.

jmonroe

sterlingdog

See there. I warned him that this could be a rough site. Not to worry. If all is not as it should be, we'll fix him.

Richard

sterlingdog

I don't charge for the first post.

Richard