Stories from the Sales Frontlines

17487497517537542003

Comments

  • verdugoverdugo Member Posts: 2,288
    If white is safer, then why is color not used to set insurance rates?

    It should be (but insurance companies aren't looking for extra ways to save you money, and make more calculations).


    By that rationale, they woudln't give you a discount for white cars, but they would charge you more for a black one. :)
  • jmonroejmonroe Member Posts: 8,989
    If I can get the car and the wheels for an OTD price of $2500 I'll probably take it.

    That has to be a typo. Like the power of 10 kind. If you're right and I'm wrong, you won't get it because I'm going to out bid you.

    For that price, I'd swallow my pride and buy that Bimmer. :D

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • tidestertidester Member Posts: 10,059
    This means that black cars were 5 times more likely to crash.

    Perhaps not. It may just mean that drivers of black cars tend to be more reckless! :P

    Sorry, Richard. :)

    tidester, host
    SUVs and Smart Shopper
  • lrguy44lrguy44 Member Posts: 2,197
    Is it really safe in blizzard conditions?
  • crkeehncrkeehn Member Posts: 513
    By the way, I have owned the worst old used cars any person has owned

    So you're the one who bought my Camaro.


    Actually, I believe that it was Jeremy Clarkson that bought it, for Top Gear
  • jmonroejmonroe Member Posts: 8,989
    Safest color, surprisingly is "silver" followed by white. White loses a bit because it isn't as visible in certain conditions, even though it is brightest.

    I’ve found that the cars that are the hardest to see, even during the day, are the cars that are the closest in color to the roads (usually some shade of gray). If you want to be seen, do what I’ve been doing the last few years…drive with your low beams on during the day. I’m convinced that has helped cars see me better. I’ve noticed a big reduction in the number of cars that don’t pull out in front of me lately.

    My cars (05’ and 06’) don’t have running lights and I can’t believe that running lights haven’t become standard by now. It seems like the insurance companies have dropped the ball on that one.

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • driver100driver100 Member Posts: 32,594
    My cars (05’ and 06’) don’t have running lights and I can’t believe that running lights haven’t become standard by now. It seems like the insurance companies have dropped the ball on that one.

    If you would buy yourself a bimmer or Mercedes it has a position on the light switch which will keep your head lights on at lower power during the days and they will automatically go up to full normal operation when it gets darker. Since it automatically puts your low beams on at night you don't forget to put on your lights...or are you perfect?

    Talking about this type of thing....I think you would find all Euro cars put the gas filler tank on the right side. Want to know why? Because if you run out of gas and are using a gas can, you won't get run over while standing on the highway side. What side are American cars filler caps. The side where it's usually cheaper to get it to...usually the left side. I haven't checked Hyundais though ;)

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • oldfarmer50oldfarmer50 Member Posts: 24,277
    "...Not like when I was in school, and you were hot stuff just having anything to drive better than a bike (or riding the bus)..."

    In the wealthy school district where I drive, the school bus is known as "The Loser Cruiser". Many kids receive BMWs and other high end cars for their 16th birthday.

    They usually crash them before their 17th.

    Somebody must have really not wanted to have the stigma of riding the bus because two days ago 3 of our school buses went up in flames! :cry:

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • oldfarmer50oldfarmer50 Member Posts: 24,277
    "...For that price..."

    Remember, he's throwing a MazdaSpeed 3 into the deal.

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • roadburnerroadburner Member Posts: 18,389
    What color is it?

    Topaz Blue with gray leather.

    Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
    Wife's: 2021 Sahara 4xe
    Son's: 2018 330i xDrive

  • jmonroejmonroe Member Posts: 8,989
    Since it automatically puts your low beams on at night you don't forget to put on your lights...or are you perfect?

    I guess you can say I’m nearly perfect. I can’t remember the last time I drove at dusk let alone darkness with my lights out. I know to turn my lights on by that time. I learned long ago that if you can’t see your dash lights at night your lights are probably off.

    Since we’re talking about turning lights on at dusk, I’ve never found the “auto lights on” feature to come on early enough to satisfy me and with the cars I’ve had the on setpoint is not user adjustable. Maybe that’s because I’ve never owned a Euro.

    What side are American cars filler caps. The side where it's usually cheaper to get it to...usually the left side.

    I think you’re right; it cost far more to run a gas filler pipe to the right side vs. the left. I just never thought of that until you mentioned it. :confuse:

    I haven't checked Hyundais though

    Don’t bother, I’ll enlighten you, mine are on the left because it’s cheaper that way. What else would you expect from a throw-away :P

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • jmonroejmonroe Member Posts: 8,989
    Remember, he's throwing a MazdaSpeed 3 into the deal.

    If that was worth anything do you think 'burner' would be willing to dump it so early in it's life? (It is an 07' IIRC.) :confuse:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • jipsterjipster Member Posts: 6,299
    A study of 31,000 crashes in Sweden1 found that black cars were involved in 22.5% of the crashes even though black cars made up only 4.4% of the vehicle population.

    I'm guessing a large percentage of the 4.4% of black vehicle population are sports cars ( i.e Zoom Zoom...BOOM!) . Or, maybe in Sweden black autos are the color of choice for the drug pushers and gang bangers. I would bet a box of Krispy Kreme doughnuts those numbers wouldn't hold up in the good ole U. S. of A.
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • sterlingdogsterlingdog Member Posts: 6,984
    "According to the same study, the safest car color was pink."

    That's not possible. If I saw a person driving a pink car, I would have a crash myself. :P

    As long as I don't drive a black GM in Sweden, I should be ok. :D

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    The Grand Marquis has day time running lights. The BMW and the MB don't have anything on Mercury. ;) Also, you should check out the leather on the GM. IMHO, it's nicer than the BMW or the MB.

    My Explorer has the gas cap on the right side. While I see your safety point, it does drive me crazy at the gas station. My Chrysler convertible has the gas cap on the left.

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    I just thought of something. How can a white car be the safest? In the Northeast where it snows all winter, a white car would just blend in to the landscape.

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    "That would be racist."

    WHAT???!!! I nearly fell out of my chair. The next time that you have to steer me back to topic, I'm going to remember this---unless I have a senior moment. :P :shades:

    Richard
  • jmonroejmonroe Member Posts: 8,989
    Also, you should check out the leather on the GM. IMHO, it's nicer than the BMW or the MB.

    I can attest to the GM leather being much, much softer than an 07' BMW of various models. I made that comparison myself while on vacation in Florida in 07' when I had a GM rental. I was shocked that BMW couldn't do better being it is an up scale Euro driving machine, made by superior car people.

    As for the MB, I wasn't allowed into their show room with shorts and sneakers but I'm sure someone here can tell us about that.

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • jmonroejmonroe Member Posts: 8,989
    I just thought of something. How can a white car be the safest? In the Northeast where it snows all winter, a white car would just blend in to the landscape.

    I agree about that when it snows but we don't have snow all the time in the winter in the Northeast. That's a myth perpetuated by Southerners. :(

    I've had two white cars (never again, just to bland, even for me) a 61' Chevy Biscayne (bought from a relative in 63' right before I got out of the Navy) and my infamous 95' Bonneville beast. I bought the beast while living in South Carolina in 95'. I also bought it used with about 7200 miles on it in 95'. I wasn't crazy about the color (I bought it while under the 'isell' influence of car buying) but it is a very practical color in that hot summer sun in the South.

    BTW, I'm the one responsible for the two missing posts (38878 and 38879). I tried twice to post a video about a Bimmer at a gas station with the gas cap on the right side (part of a video about women drivers) but I couldn't get it to work. If anyone here has seen it and knows how to do that stuff, do me a favor and post it for 'drivers' benefit.

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • driver100driver100 Member Posts: 32,594
    ). I tried twice to post a video about a Bimmer at a gas station with the gas cap on the right side (part of a video about women drivers)

    Actually I have seen that post and it is hilarious. It would be nice if they did standardize which side to place the filler cap. Everytime I rent a car I have to guess, and am usually wrong. When I had my Jeep and my wife had her Euro car, I had to really think about which car I was driving when I stopped to get gas.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • driver100driver100 Member Posts: 32,594
    I just thought of something. How can a white car be the safest? In the Northeast where it snows all winter,

    White and lighter colors tend to be safer. But there is no conclusive absolute proof. That's why silver is slightly better, it does still show up in snowy conditions. But, as JM pointed out, not so great in fog or at sundown. Red shows up as almost black as the sun goes down so it is not good. Lots of accidents with red but as jip pointed out, the drivers of red cars tend to drive faster, and there are more red sporty type cars. Lime/yellow is a good color for safety, but doesn't show good taste. Orange is good too.
    General rule: Light colors safest, dark colors least safest.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • driver100driver100 Member Posts: 32,594
    I guess you can say I’m nearly perfect. I can’t remember the last time I drove at dusk let alone darkness with my lights out.

    It must be a Florida thing then. Every evening I see cars that don't have their headlights on. I think the conFusion actually has automatic lights on it...at least I hope it does or I've been driving in the dark.

    Just an update on the conFusion. Gets a repectable 25 mpg. I am actually getting very used to it. It does show that you slowly get used to a car and it becomes the norm. Although the steering is loose (getting used to that now) and the ride is a bit soft, it does ride quite well. I will appreciate my own car when I get home though.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • jester22151jester22151 Member Posts: 2
    I certainly agree that I have an attitude. It is based on what I see going on where I work. Is it fair for me or any other sales guy to sit there and absorb abuse just because of the profession we have chosen? I may think that lawyers and cops are scum on a personal level, but that doesn't make it ok to make their life more difficult. I have a right to try to earn a living and will continue to do so. Except it or not. Your choice.
  • oldfarmer50oldfarmer50 Member Posts: 24,277
    "...If i saw a person driving a pink car, I would have a crash myself..."

    Let's hope the Mary Kay rep never visits your wife. ;)

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • boomchekboomchek Member Posts: 5,516
    As for the MB, I wasn't allowed into their show room with shorts and sneakers but I'm sure someone here can tell us about that.

    You actually got evicted based on what you were wearing out of a Benz showroom?

    2016 Audi A7 3.0T S Line, 2021 Subaru WRX

  • jmonroejmonroe Member Posts: 8,989
    Is it fair for me or any other sales guy to sit there and absorb abuse just because of the profession we have chosen?

    I never said that a car salesman or any salesman for that matter should be subjected to any type of abuse or disrespect from buyers and I know the regulars here feel the same way that I do.

    I would be the worst person to deal with if someone went off on me like I’ve heard from the sales people here and I’ve said many times that I couldn’t be a car salesman because of that.

    I have a right to try to earn a living and will continue to do so.

    Of course you have a right to “earn a living” and we’ve all been taught here, on more than one occasion, that “if you don’t ask you don’t get” and we all accept that. Just don’t expect us to grin and bare it and lay down our wallets.

    Except it or not.

    We have feet, you know, and we will let them do the walking !!! :)

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • driver100driver100 Member Posts: 32,594
    I have a right to try to earn a living and will continue to do so. Except it or not.

    You are right and I accept your choice to make a living however you like, as long as it is legal.

    Your choice.

    You may have an attitude problem. I hope your hatred for possible customers doesn't show through. I know what it is like dealing with the public on a daily basis, and it is not always pleasant (thus my motto, the customer is usually wrong), however, you have to let that stuff roll off your back or your contempt will show through, and might scare off some real potential customers. Even the experts say if you are talking on the phone, you should be appropriately dressed, and you should practice smiling, because it all shows up on the other end of the line. To make it in sales you can't let the negatives get you down, you have to treat every customer with enthusiasm and a positive attitude, and the bad ones are just a learning experience so you will get better.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • driver100driver100 Member Posts: 32,594
    Is it just me or does this affect any one else in their thought process?

    I have some trouble buying a Ford on the basis that they tried to save a few cents a car by leaving off an over flow valve on those Pintos. Before that came about I just happened to buy a Maverick that year, but was considering a Pinto. I know they wouldn't try that again (although the Explorers flipping over comes close - and though it was probably a tire issue, Ford didn't exactly notify consumers), and though I like the idea of a GM or Mustang or would actually consider a Fusion, that does influence me to some degree....say if all other factors were equal, that might be the deciding factor.

    One more thing, and it is just an opinion, I think European and Asian car makers wouldn't risk knowingly trying that, because the backlash would be so great.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • jmonroejmonroe Member Posts: 8,989
    You actually got evicted based on what you were wearing out of a Benz showroom?

    Not really but almost.

    While on vacation, in Florida (07'), one morning after breakfast at the International House of Pancakes, I decided to look at the BMW's at the dealership right next door to check out the leather seats in them because I was impressed with the leather in the Grand Marquis and wanted to make a comparison. No problem there.

    After that while driving back to the condo, I spied an MB dealership so I pulled into the lot to take a look. I was hoping that an MB might have the doors unlocked so I could check out the leather in one of those but no luck. A salesman came over and said in a condescending tone, "your not really interested in one of these are you"? :surprise:

    I know when I'm not wanted. :cry:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • driver100driver100 Member Posts: 32,594
    . A salesman came over and said in a condescending tone, "your not really interested in one of these are you"?

    Were you wearing pants and a top? I wouldn't want any one sitting in my new MB with his bare - - -! :P

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • morin2morin2 Member Posts: 399
    Except it or not. Your choice

    Well - my choice would be to walk. We all have tough jobs nowadays and must consider ourselves lucky to have a job at all. Occasional abuse is inevitable in most jobs - mine is no exception, even though I do not sell cars for a living.

    I treat salesmen with respect and expect to be treated the same way. Just because you are treated poorly by some clients is no excuse to pre-judge all clients that way. You would probably describe me as a "grinder" because I try to buy at the lowest possible price, knowing that my obligation is to my own family. But because I conduct myself as a professional, owners of dealerships have recognized how I negotiate and offered me a job on the spot. We should always think of "walking a mile in his shoes" - whether you are a salesman or a client.

    Spelling helps - the word is Accept, not Except!
  • verdugoverdugo Member Posts: 2,288
    I was reading his posts about not buying countries against which we went to war, and I realized I do something similar. I will not go to a Citgo gas station.

    Citgo is owned by the Venezuelan goverment. It's fine for Chavez to criticize the US until it comes time to take our money. That's his choice, and my choice is not to give him any more $. (yes, I realize that some gas that I buy from other companies might come from Venezuela, but that' would be impossible to avoid completely)

    Back on topic, cars use gas. :P
  • morin2morin2 Member Posts: 399
    A salesman came over and said in a condescending tone, "your not really interested in one of these are you"?

    Lesson 1 in "Things you never say to a customer."
  • kyfdxkyfdx Moderator Posts: 267,528
    I'm always amazed at the number of salespersons that think they can pre-judge who is a likely buyer, or not...

    Granted, not many 20-yr-olds are going to buy a Mercedes, but you never know.

    The Florida Mercedes story brought this to mind... We were in Sarasota last spring, right in the middle of St.Armand's Circle (tony, touristy shopping area).. A Mercedes SL with the top down drives by... The driver is about 50 yrs old, with a big beer gut and no shirt on! (which by the way, describes me just about perfectly... except for the Mercedes.. :surprise: ).

    Now... if he walked into the dealership that way, they probably would usher him out.... and yet... he is driving that $125K car!

    I'm sure there are exceptions, but on most lots, the salespeople don't seem to be exceptionally busy.. I think I'd treat everyone as a potential buyer, until they tell me they aren't. :)

    Edmunds Price Checker
    Edmunds Lease Calculator
    Did you get a good deal? Be sure to come back and share!

    Edmunds Moderator

  • driver100driver100 Member Posts: 32,594
    A salesman came over and said in a condescending tone, "your not really interested in one of these are you"?
    Lesson 1 in "Things you never say to a customer."

    That's a really good point mor2. In my illustrious career I have sold stereos and jewellery and the fact is you can never tell by the way people dress whether they will buy or not...or if they have money. That's one reason I wouldn't prejudge people by what they drive....in fact there is a case to be made that many people who dress poorly save more money. We know people like that, they have millions, but are too cheap to have cable tv, don't get a newspaper delivered, just bought a new tv only because there's is too old for the switch over, buys the cheapest car he can every10 years or so has to be a GM and not from countries we have gone to war with), her best clothes come from my wife's clothes when she is done with them. Maybe they are related to JM?

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • cdn_tchcdn_tch Member Posts: 194
    A salesman came over and said in a condescending tone, "your not really interested in one of these are you"? :surprise:

    The proper response to that is "not anymore" and walk away. :)
  • lrguy44lrguy44 Member Posts: 2,197
    If someone walked into our dealership in a Tux - he would probably be escorted out. Our clients tend to dress extremely casual. We should require shirt and shoes.
  • jmonroejmonroe Member Posts: 8,989
    Spelling helps - the word is Accept, not Except!

    OH NO, not another one. :surprise:

    I'm surprised that no one picked up on how I spelled "your" in my post about going to the MB dealer. It should have been, "'you're".

    I'll bet you have some thick skin with your (spelled that right that time) last name. I can only imagine what could happen if you didn't and someone with poor diction yelled out you last name prefaced by HEY, :cry:

    Stick around, sometimes Richard is gone for hours. :D

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • fezofezo Member Posts: 10,386
    One needs to remember that an eccentric is just a nut with money.

    We used to have such a guy in these parts. He had made millions with some sort of nutritional supplement and was notorious for being quite casual. Went to the then local (now gone) BMW dealership in his bathrobe one morning. The sales guys all avoid going out to the lot except one guy that live sin my neighborhood and figures if nothing else it will be amusing. The guy bought 6 5 series on the spot.
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • boomchekboomchek Member Posts: 5,516
    the fact is you can never tell by the way people dress whether they will buy or not...or if they have money

    I tend to wear my oldest shoes everywhere as they're most comfortable. And I got them on sale at a Ross type store too. I have other newer and nicer pairs that I have barely worn but I just like these old ones. Couldn't care if people think whether I have money or not based on my shoes. If I get attitude based on my shoes I'll just take my business elsewhere.

    And like I said before: many people who "flash" their stuff, have a ton of jewelery, wear fancy looking clothing usually can't get approved on a ham sandwich, let alone a car. The modest looking ones are those who manage their finances well and can afford pretty much anything on the lot, cash or finance.

    2016 Audi A7 3.0T S Line, 2021 Subaru WRX

  • jmonroejmonroe Member Posts: 8,989
    The modest looking ones are those who manage their finances well and can afford pretty much anything on the lot, cash or finance.

    So, are those the ones that you zero in on? Remember, it's dangerous to pre-qualify :surprise:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • sterlingdogsterlingdog Member Posts: 6,984
    "Spelling helps-the word is Accept, not Except."

    To jester and morin2: It wasn't his spelling; It was his part of speech. "Accept" is a verb. "Except" is a preposition. Example: I accept your offer on the car, except for the doc fees.

    "I'm surprised that no one picked up on how I spelled 'your'..."

    I would have but I was out in the yard picking up 5,000 pine cones from our recent wind storm.

    Happy Valentine's Day to all the good folks here, and Happy Birthday to me! Yes, I made it to another one. My doctor says that I am good for at least one more oil change. :P My mother used to say that she was expecting the usual box of candy, but that my father had other ideas. ;)

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    Good for you! I don't go near the Citgo either.

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    "Let's hope the Mary Kay rep never visits your wife."

    LOL!!! That was sooooooo good.

    Richard
  • boomchekboomchek Member Posts: 5,516
    No I deal with everyone. I don't zero in on anyone. Especially being an internet manager I don't see the people until we exchange a few emails and they're pretty much ready to pay and come in to finalize things. But we do sub prime financing too so we can get someone approved even with bad credit.

    2016 Audi A7 3.0T S Line, 2021 Subaru WRX

  • sterlingdogsterlingdog Member Posts: 6,984
    "...buys the cheapest car he can every 10 years or so has to be a GM and not from countries we have gone to war with..."

    Tell me that you didn't mean a Grand Marquis. :cry::cry:

    Richard
  • driver100driver100 Member Posts: 32,594
    Tell me that you didn't mean a Grand Marquis.

    I know you're fixated on Grand Marquis but no it is the other GM.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • oldfarmer50oldfarmer50 Member Posts: 24,277
    "...If that was worth anything do you think 'burner' would be willing to dump it..."

    All I know is, I wouldn't buy it after seeing the pictures of him driving it to "church". ;)

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • oldfarmer50oldfarmer50 Member Posts: 24,277
    "...The driver is about 50 yrs old with a big beer gut and no shirt on! (which by the way, describes me)..."

    You drive around in those ice storms with the top down and half naked? Well, I guess the strain of being an Edmunds host can do strange things...

    As to the statement about salesmen pre-judging customers, I think it happens more than the guys and gals here would admit. I had to show my good credit report to a salesman before he would take me serious about getting 0% financing. I was dressed like a slob, which of course, I am.

    I'm not going to rent a tux to go and buy a car. If the sales person can't see the money bulging in my pockets, it's his/her loss.

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • tidestertidester Member Posts: 10,059
    "Accept" is a verb. "Except" is a preposition.

    Actually, "except" is a verb and was used that way in the original post although not with the intended meaning. It is also a conjunction which is how you used it in your example.

    And, happy birthday!

    tidester, host
    SUVs and Smart Shopper
This discussion has been closed.

Your Privacy

By accessing this website, you acknowledge that Edmunds and its third party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our Privacy Statement, and you agree that your use of the website is subject to our Visitor Agreement.