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Hyundai Santa Fe Maintenance and Repair (2007+)



  • neeedvanneeedvan Posts: 17
    I took the delivery on 04/02 at night (was forced being the last day for 1750 rebate promotion.) I noticed few scratches on the rear driver side pillar and showed it to sales person. He said it was just the wax left over from buffing and will clean it next day when I come back to pick up papers. He did note it down on delivery papers.

    But, scratches didn't go away as they are real scratches and not the wax and now the dealer is telling me that scratches are present in almost all new vehicles they will try to touch them up.

    What options do I have? Can I forced them for exchange?

  • Sounds like this dealership has questionable customer service.

    When I bought my new Santa Fe last November there was a small chip on the driver side door. I didn't even notice it, my salesman pointed it out and said they'd take care of it just setup an appointment with service. I called the service dept. a few days later and they gave me a couple of options. One was to drop it off for a few days and they'd bring it to the body shop they work with. Second option was to try one of the touch up sticks which is what I choose. If I didn't like how it turned out they said to bring it in and they get it done professionally.

    I'd start with talking to the GM at the dealership. If he doesn't budge I hear Hyundai Customer Service is good to deal with. Good luck!
  • rick2456rick2456 Posts: 320
    I don't hear anything. Then again I have the basic stero (SE Model) and have some high tone hearing loss. Sometimes it is beneficial to be a bit hard of hearing. LOL
  • It only happens with the upgraded infinity stereo system. BTW, my dealership now tells me that Hyundai is acknowledging this is a problem, as they have been getting complaints nationwide about the sound. However, they are still searching for a solution...
  • arumagearumage Posts: 922
    The Infiniti system has an external amplifier. I'll bet that's where the problem lies. If anyone who has an upgraded stereo like this with an external amplifier and has to replace a speaker, you have to make sure the replacement speakers are the same Ohm load. My 2000 Dodge Intrepid has the optional Infiniti stereo and uses 2 Ohm speakers which are hard to find. If I were to replace them with 4 Ohm speakers, I'd be cutting the wattage going to them in half.
  • ricknjricknj Posts: 5
    i have just recently purchased 07 santa fe limited awd, is the tire pressure recommended on the driver side panel correct :confuse: 30 psi somehow the tire looks under inflated when i look at it but thats the recommendation same with the manual.
  • lv2drvlv2drv Posts: 132
    In a moment of weakness, I allowed my husband and son to take my one week old SF to run errands. There are now small scratches :mad: on the center console (where the shifter is-and if it's not called a console, then my apologies). This is also where the "wood grain" look is. Is there any way these will come out :cry: ????
  • lv2drvlv2drv Posts: 132
    To my previous message. Now I have found out one of them broke the cover on the passenger power outlet :mad: . Can you hear me screaming?????????? On a brighter note, we go pick up the cargo cover and get the door locks set for 15 mph tomorrow :) .
  • pelican19pelican19 Posts: 323
    I originally brought them up to 35lbs. but it ran too rough with the 18in rims and I was forced to bring them back down to 30.
  • I always use the manual shift and often have an issue when shifting from 1st to 2nd. Doesn't always shift from 1st to 2nd when I shift. All other gears shift okay. Anyone else have this issue?

    07 SF Limited AWD
  • dbz36dbz36 Posts: 5
    I purchased my 2007 Santa Fe Limited AWD with Premium Package (no 3rd row seating) about one week ago. After the 1st couple of days, I began to notice noises that seem to be coming from the underbody (suspension??). It is a clunking sound as if something is loose. The noise is most noticeable when I am driving at 35-40 mph and go over even minor road irregularities. I also notice similar noise when making low speed turns (especially left turns). I have scheduled an appointment with my Dealer Service Department for later this week. I hope that they don't come back and say "It's normal" or "We can't duplicate the problem". The spare tire is secure and there is nothing loose in the rear storage compartment. Does anyone have any knowledge about the problem that I described?
  • lv2drvlv2drv Posts: 132
    After we went down a one mile gravel road, I insisted we take the SF to a full service car wash. After we were down the highway a bit, my husband stuck his hand in the channel, and it was wet. It was only in the channel and did not migrate to the rest of the interior. Is this common?
  • rick2456rick2456 Posts: 320
    I would double check the storage compartments, especially the area where the jack and other tools are stored and make sure they are secure. Good luck.
  • shc1shc1 Posts: 10
    Purchased the '07 SF less than a month ago, and I love this vehicle. The one thing that troubles me is what I consider excessive wind noise when driving over 35-40mph. It is noisier than my full size pickup truck. Is this normal? If not, is there a fix for the problem? Plus I also want to ask if it's really necessary to take off the radio antena when going through an automatic car wash as stated in the owner's manual. I'm short and that would be a problem for me. Thanks for any help anyone is able to provide.
  • bkirk1bkirk1 Posts: 21
    I don't hear wind noise I get alot of tire road noise exspecialy at 40mph the rougher the road the more noise.
    the Bridgestone tire are awful on rough old roads.
  • gizzer777gizzer777 Posts: 335
    Suggestion...if you have roof racks, make sure they are all the way to the rear...Mine is pretty quiet...except for those Bridgetone tires...hwy they are ok...around town...NOT!.

    The antenna is a good question...anyone know for sure...sounds like a that for touchless too?
  • pelican19pelican19 Posts: 323
    If you have cross rails for the roof rack make sure they are installed correctly. They are designed like airplane wings and will cause unwanted wind noise if on backwards. As for the antenna, I have read you should take it off but I have not done so after 20+ car washes. Luck or a really strong antenna, your guess is as good as mine...
  • shc1shc1 Posts: 10
    Thanks for all of the suggestions. I'llhave the dealer check out the cross rails. What do you think about the extended warranty? Generally I hear it's not worth it, but on the other hand I keep my vehicles a very long time, usually at least 10 years.
  • sprintrpssprintrps Posts: 62
    I posted previously about wind noise. I found that it was coming from the space between the bottom of the outside mirror and the mirror mount. Look at it and you will see there is a small space for air to pass through. I put a strip of Velcro in the space and the noise was eliminated.
  • tidestertidester Posts: 10,059
    Very good! Consider writing a Guide detailing the procedure.

    tidester, host
    SUVs and Smart Shopper
  • lv2drvlv2drv Posts: 132
    dbz36, have this noise issue been resolved. I've had my SF about three weeks and I hear a rattling noise. I'm not sure where it is coming from-but I think it's on the inside; and the passenger side of the car. I notice it more at 25 and it's not noticeable at all at around 50mph and up. I've checked the cargo area, and the seat belts and I can't figure it out.
  • lv2drvlv2drv Posts: 132
    My husband has figured out the problem. The headrest on the passenger seat is too loose. It seems it can me moved too far forward. We'll have it looked at and hopefully fixed at our first oil change.
  • I had this same thing happen to me during a high pressure car wash (twice). I went to my dealership today to pick up my license plates and asked about my leaking sunroof. I was told that this is common and is part of the design of the sunroof.

    It is likely to happen when going through high pressure car washes. Less likely to happen during a rainstorm. The design of the sunroof has channels that direct any water that leaks in to an outlet towards the front of the car where the water will drain. The interior of the car should not get wet at all.

    I was told that sunroofs used to be built with hard plastic around the glass & that was problematic with temperature extremes that occur in the summer vs. winters (this applies here in MN).

    The sunroof on the Santa Fe has a softer material around the glass that allows for the expanding and contracting with the temperature. Therefore because it is not as snug of fit, there can be a gap for water to leak during the high pressure car washes.

    I stood up on the door rail of my car to look on top and could see what the service guy was telling me- especially with the sunroof in the open position.

    Sorry for the long answer, but wanted to detail what I was told. Hope this saves others from wondering about this as well :)

    2007 Limited w/ Premium Pkg
    Dark Cherry Red with Black Interior
  • technikaltechnikal Posts: 14
    Is there any reason why the front bar is restricted so far back on the rails? Most roof rack allow the front support to be at least even with the B pillar. On the 07 Santa Fe, it's restricted to about 1/2 between the B & C pillar. This makes it useless for a standard bike roof rack as it forces everything too far back.

    I noticed that you can remove the plastic 'filler' thing that prevents you from moving the bars to a more reasonable forward location. Is there any reason why I couldn't do that, drill a hole in the rail to allow the clamp to work and actually be able to use the roof rack?
  • dezman1dezman1 Posts: 16
    Hi All,
    Yes, I also noticed exact thing on my GLS. If you look good, there is a screw head/bolt on the rail as a limiter for the movement of the cross bar to go past this point. I was going to post this same question but forgot to. I was wondering if anybody ventured out and tried removing the screw and even tried drilling a similar size hole in the rail?

    My thoughts is that it may work but don't want to mess up anything on this new car. I was going to speak to the dealer mechs but I know they wouldn't have any worthwhile answer to this question and would likely say don't do it. My Nissan Pathfinder was so versatile having the rails moving freely front and aft to haul long bulky items. Now, it is like Arrrgh, what can i put on top now.

    Does anybody know if the rail can be carefull removed too? IT would easy to remove it then drill a hole rather that doing from on top the car. Afraid to scratch the paint by accident.

  • lucky15lucky15 Posts: 72
    I believe the noise sounds like what was wrong with mine, I have owned mine about 3 weeks also and I just got it back from the dealer where I had it in for 3 days because of squeaks and noises, this particular noise that was coming from underneath was a loose heat shield from the exhaust, you can actually see it when the hood is up, it is right below the firewall of the vehicle, mine would make noise between 15 and 21 mph and then nothing. I still have a squeak on the passengers side they haven`t been able to find yet, it seems to be coming from the small speaker mounted on the top front of the door but I`m not sure. I hope this helps you.
  • technikaltechnikal Posts: 14
    I did take the screw out and that allowed the plastic filler thing to slide freely. I was hoping I'd find a continuation of the 'holes' behind the filler strip, but there were none. There are removal instructions for the roof rack referenced somewhere on this forum - so you could definitely take it off and drill a new spot for the clamp to attach. I'm curious as to why they just didn't do this in the first place. Maybe something to do with sunroofs? (I don't have a sunroof, but I imagine they probably try to standardize the rails). Whatever the reason, it certainly does reduce the usability of the rack.
  • Hello all, I am a new member. Just purchased a 2007 Santa Fe Limited with option package 37. Did lots of research prior to purchasing this vehicle. I have read this forum several times and was pleased with the responses that were given to the individuals that asked questions. So many other forums have members that are rude or downright mean. I hope to be able to help out later as I learn more about this vehicle and any problems or information that I acquire in the future.
  • gizzer777gizzer777 Posts: 335
    Congrats on your new SF...enjoy it and I hope you have a good dealer...makes it so much easier!

    I am is great and goes the xtra mile!
  • jimirljimirl Posts: 31
    Welcome Powerman :)

    I too did lots of research before buying my first Hyundai and this forum helped me out a lot too. I am still waiting to see if someone here comes up with an easy way to install the Limited rear spoiler on an SE :))

    But it is a great group of people. Makes me feel even better about owning my Santa Fe
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