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Just one question about the fixes. Does the front map lights still work as independant lights when you press the buttons while the car is in motion or at least with the doors closed?
Or...is it now only functional when the doors are opened?
Thanks for your feedbacks.
Call 1 800 633 5151 ext 54204 (Barbara). She has been arranging for the fixes. Again FREE, paid for by Hyundaiusa!
Do not let any other rep tell you anything different either...Suggest you read all the comments in the forums from all the people getting weird stories from the reps EXCEPT barbara. The part Number for my kit (grey no sunroof is 00305-92800J4) different trims have different part numbers, so If you cannot reach barbara and a rep tries to BS you...ask her/him what that part number is....It may even be a TSB by now but you must secure a Claim # from Hyundaiusa (number above) and they arrange for your dealer to get the stuff needed. (new map light, new dome light and harnnesses)
You would never know it did not come like that and takes about 45 minutes (and mine was the first my dealer had done....he did not even know about the issue)...Makes a big difference in the dark! Hey, at least they fixed us up!!! Let us know how you make out.....
There is a tsb on axle clicking for the 2007 Santafe they put in washers or spacers between the axles. mine has had it done at 3000 miles.
coming from one of the refrigerant lines going into the evaporator. They said they had to insulate it to keep condensation from forming on it. I plan to keep an eye on it
to make sure it really is repaired. The dealership and HMA
customer service were outstanding in helping me get this issue resolved. They provided a loaner car the entire time.
I still love my Santa Fe (very early production out of Alabama). Nothing is perfect and hope all this is behind me. If anyone else experiences this problem
When I drive from 15 to 20 miles right after starting engine, it makes a small sound like "Tick" every morning and I feel something stuck in my accelerator.
Once the engine got heated, it is okay. It happens everyday.
I am going to go to dealer and check it. Is there someone having similar problem or to know what this is?
So far I have over 9000 miles on my Santa Fe and it's still just like new.
2007 Santa Fe AWD Limited with Premium and Touring packages
Dark Cherry Red with beige leather interior
Managed to get it for about $86 with tax and fgt (I had to send to another dealer to get it...Mine had it really marked up...its the principle. Is it worth the $$...NO, but it sure makes things convenient and neat. Plus they cannot void any warranties...The Hitch from Etrailers is due on Mon and I will install early next week.
Wierd connectors but appear top be of high quality!
Actually I got the number from this forum...it is the same as on the box in front of me...
As the other poster who gave me the number said...They will try to sell you the one that begins with U8614...THAT IS THE SPLICE ON ONE for NON trailer pre-wired 2007 Santas. I guess the correct part is so new, it is not in all their computers yet!
If you have the towing pkg and have the plugs under the driver's side rear fender well....U8612-2B100 is what you want with the plugs attached. Will install it after my hitch comes in next week! :shades:
Just my observation and thanks to all the posters on the subject as A/C is important to me and want a vehicle that keeps the interior cool not just warm like my 2005 Mazda 3 does..
I have learned my lesson.
grandillusion, "Santa Fe Air Conditioning" #43, 23 Jun 2007 7:56 pm
Just called Hyundai Consumer Affiars and spoke to a Bryan about the current issue of the map lights. He was very polite and was aware of the claims. I mentioned Barbara's name based on other customers going through her on this Forum. He said to hold a minute he was going to speak to her since she was on another line. He returned and said eveything is all okay and will put in request for the parts to be shipped all the way over to Hawaii where I am.
I asked if he was aware of anybody from Hawaii putting in a claim and he did not think so. This might be the first claim at my local dealership.
Will wait for their call now. Thanks for all previous comments here and information. Awesome resource!
Still loving the drive in this Santa Fe. No problems yet.
We just got a 07 Santa Fe last week and it won't start now. No engine turning sound, just the repeated clicking. I noticed that I had left the auto headlight switch on overnight. Would that have caused it? I'd feel pretty stupid if it did... I called my salesman but haven't heard back yet. One other thing I noticed was that there is a red blinking light on the dash in front of the steering wheel. Couldn't find anything about it in the manual though. Any help would be greatly appreciated!!
The red blinking light on the dash is the security system. It tells intruders that it's armed.
Hope this helps! Enjoy your new Santee!
Suggest you call Hyundaiusa and get a case number from them...that will put you on record (800 633 5151).If you mention that your dealer has not been responsive to the issue, they will probably call the dealer too!
That way you can tell your dealer that you have now reported the problem to Corporate and would like it repaired. That is pretty much how we all got the map light issue fixed...they heard enough customer complaints and reacted! You can then send them a certified letter with a copy to the dealer, referring to that number and thanking them for their prompt attention (polite works well)! ALWAYS PUT IT IN WRITING IS MY MOTTO!
From all the posts I have seen on this subject (mine is the base XM model) It sure sounds like they have a latent defect on their hands! (car dealers/makers hate that term!)
Dealer also had ordered the parts for the axle clicking TSB.
They checked the dome light, and said that there's no TSB on that and they still have to refer the issue on the service manager on Monday. They checked the dome lights on later built models and said that the later models have 3 wires compared to mine which just has 2.
I tried calling Hyundai USA (Barbara) almost a month ago with the number posted in this forum, I couldn't get to the extension number and the lady who answered my call asked me tons of questions which lasted for almost 20 minutes. Then she put me on hold. Waited for 10 minutes and had to hang up. Too many questions, too much time waiting! I love the vehicle, but sometimes going through these things are frustrating!
I was at my dealer yesterday getting the maplight fixed and asked them about the stereo hiss. They said "nothing yet." Regarding the AC causing it, the hiss occurs whether the AC is on or off in my truck. I noticed the hiss IS related to whether the engine is on or off, so maybe a grounding issue related to the alternator? I don't know. Judgeing by the fiasco we dealt with getting the map lights fixed, I'm assuming the radio fix will be just as bad.
For our maplight fix, we brought the truck in 3 weeks ago to the dealer. They took 3 hours and came out to my wife and said "well we did the wiring but they sent us the wrong part, you'll have to come back." We got the call two days ago that the part was in. We went in yesterday to pick it up and it was the wrong color. Me and the parts guy took the inner pieces off the new part and put them on the old part so the color would be correct. I plugged it in and it did not work with the doors. they told me I needed another appointment. I took the truck home with the maplight instructions from the dealer and investigated. I found that the guy who did the work tapped into the wrong wire. Looking at the instructions, anyone who 1) knows how to properly use a screwdriver and wire cutters and 2) read instructions, could perform this fix in about 1/2 hour. Why it took him 3 hours to do 1/2 the work incorrectly, I will never know. He supposedly rotated my tires too. Maybe I should go tighten the lug nuts.
One reason I buy cars today with the least amount of electronic "xtras" is simply, they are rushing out the new ones so fast, they have no idea how to fix em..BTW: My map light fix took about 45 minutes, came out correctly, and it was their first!
I also ordered the map light fix but it has not arrived yet.
Similar problem occurred with ours. Brought it in and all was done cleanly and worked. However, the next day the map lights and dome light behind sunroof stayed on all the time. I called the service dept. and spoke to the person who did the work and could not understand why?
I took it apart and immediately noticed that the 3rd wire, which is the one they run through the headliner, was basically screwed to the chassis. The service person did not allow enough slack in the wire above the map light cavity (pulled too much to make the far connection) and the only way for it to go was under one of the screw terminals for the map light. I had to add a piece of wire to fix it.
in 2 weeks. Not sure I want to do it given some
of the problems listed above. Also asked them
to do the auto door lock feature. I had the
same problem with not being able to open up the
hatch with the remote over the weekend, and my
auto door lock feature has not been enabled yet!
Side question: I am looking for something to keep
the dash and doors looking new. Have tried Son of
a Gun and Armor All with other cars, and both products
seem to make the inside front window cloudy when used
on the dash. Any suggestions out there? Thanks!