Ford Explorer Maintenance and Repair

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Comments

  • mogarciamogarcia Member Posts: 2
    I just bought a '02 Ford Explorer about a month and a half ago, I notice that when I'm driving between 20 to 30mph(when the truck is about to change gears) the vehicle jumps a little bit in the proccess. This happends when I'm driving in slow traffic. Truck has 36,000 miles. Can anybody please tell me if this is normal or not?
    Thank you!
  • biomanbioman Member Posts: 172
    After about 7-10 attempts I finally replaced the fuel filter on my 99 XLT 4wd Explorer. The problem was the tool that I had purchased. When I used the 5/16" fuel line tool I purchased from PEP Boys it took less than 10 minutes to replace the filter. The folks at the auto supply store where I purchased the first fuel line tool were nice enough to take it back, no questions asked. That was really nice of them since I purchased the filter and the tool from them six weeks ago!

    Opera House Wk, thanks for the advice! your right, next time, piece of cake.
  • semoocsemooc Member Posts: 6
    I have a 2002 V-8 Limited that I bought in Nov '03. This Spring when I had it set to run with the vent on (not the A/C) to bring in outside cooler air, I noticed a chirp every 15 or 20 seconds. Now that summer is here & I'm running the A/C, I still hear it. I haven't been to the dealer yet. Anybody else out there have this problem or have any insight?
  • nvbankernvbanker Member Posts: 7,239
    Never had (or heard of) this Chirping sound in any of my 5 Explorers/Mountaineers. That's wierd.

    The Jumping before a shift is hard to quantify. It may be the normal cutout before the gear change, or may be worse than that. Need more info. I'm assuming this is the 5 speed auto tranny, which is computer controlled. If the program is corrupted it will do some goofy things when it shifts. A reflash usually fixes it. It's normally a very smooth transmission, however, it does cut power just before a gear change - that's normal. Does that help?
  • explorerx4explorerx4 Member Posts: 20,850
    as nv... says, a reflash could help. do you know if the tranny was flushed at 30k? i have an '02 also(v8 4wd). it's 'supposed to be sealed for lifetime', but mine shifts better after the maintenance. a special machine is needed to perform this.
    sgt... the prior generation v8/awd was great for towing a 2 horse trailer, but to tow a big heavy box, you need a big heavy tow vehicle.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • mogarciamogarcia Member Posts: 2
    Thank you very much for your help. The SUV is a 2002 Ford Explorer V8. Could you please explain what a reflash is? I'm new to all this things. thank once again!
  • nvbankernvbanker Member Posts: 7,239
    Is a reprogramming of your transmission computer. Only the dealers can do it I think, and if you're still under warranty, you're in good shape. If not, I don't know what they would charge to do that. It's usually quite effective at resolving this problem if nothing mechanical is wrong, and I doubt there is. I also recommend a power flush too. It never hurts.
  • travellertraveller Member Posts: 5
    News update: Rear end whine fixed with replacment parts from dealer. 4x4 mode coming on by itself at startup or within first block of travel seems to be fixed by the dealer replacing the 4x4 shifting motor. I have a 7 year 150,000 KM warranty and am really enjoying the vehicle. It's a keeper. Dealer is great.
  • richs1richs1 Member Posts: 1
    Has anyone experienced rough shifting in their 2004 explorer? Say I'm coming up on a red light and I slow down, then the light changes green before I stop....I accelerate and it seems like the transmission "catches" into low gear...definitely not a smooth shift....there's a noticeable jerk. Also, when accelerating and the transmission shifts, it's a lot more of a rough shift than my 1995 explorer. I've heard that this is supposed to be a smooth shifting transmission. Any thoughts/help? thanks....
  • nvbankernvbanker Member Posts: 7,239
    It's a velvety smooth transmission. The jerk upon reuptake from a slowdown is normal, it's a tough command for the valve body to make, (unless it's really really rough). But otherwise, shifting should not really be noticeable with the stereo blasting. I would ask for a reflash. Should fix it.
  • becky2becky2 Member Posts: 1
    I recently purchased a '93 Eddie Bauer and the owner didn't give me the keypad for the alarm. I was surprized the other day when another fellow employee, unlocking her car, not a ford, turned on my alarm, or rather set it off!!! what is the easiest way to get another remote alarm keypad??
    I also have to add both my husband and i are total ford people and he has a bronco II, an '87 which has over 250,000 miles on it and still going strong!!!!
  • nvbankernvbanker Member Posts: 7,239
    Is it an aftermarket alarm?
  • swschradswschrad Member Posts: 2,171
    you will have to replace or remove it. my vote would be to remove it, and put in a ford parts keypad/remote system with the appropriate harness plugs to fit your system. assuming the guys who put in the aftermarket thing didn't mangle it all up by snipping off the harness plugs.

    those devils and their devilish deeds....
  • opera_house_wkopera_house_wk Member Posts: 326
    www.remotesunlimited.com
  • tjf2000tjf2000 Member Posts: 61
    It's time to replace my BF Goodrich tires after 60k miles. I have been looking at the Michelin Cross Terrain but hard to justify the $155 price as compared to the BF Goodrich that I can get for $67. Has anyone replaced their BF Goodrich with the Michelin's and have you noticed any difference in ride, or noise. Any comments would be appreciated.
  • nvbankernvbanker Member Posts: 7,239
    My 02 Mountaineer had Goodyears on it. While they wore fine, they whined like crazy. My 04 Mountaineer has BFGs on it. Much nicer, quieter ride. But Michelins are the best, IMO. How long you are going to keep the truck would probably make the difference for me on which tires I bought.
  • newbarrnewbarr Member Posts: 1
    I have a 6 cyl, 2wd "96 explr with 150000 miles. The od light flashed. Learned today I need to replace the trans. Dealer cost is $3,080 which includes a 3y 36000 ml warranty. Is this a reasonable price? Thanks.
  • chuck1chuck1 Member Posts: 1,405
    I have the Michs as the original tires on my 2002 XLT 6/cyl. I can only tell you the characteristics of these tire based on my experience. They wear very well, are VERY QUIET. They have a stiff sidewall which means that you do not feel you are going to "tip over" if you take a corner a little fast. The downside-THE PRICE!! Go to www.tirerack.com and put in your model and read the different user reviews on the tires they purchased for your vehicle. GOOD LUCK!
    Chuck
    So. Cal
  • chuck1chuck1 Member Posts: 1,405
    Don't know about the price-seems high. How much longer do you plan to keep it? Is it worth putting a new transmission in a vehicle with 150K on it? Look at the slightly used (or prior rentals) Explorers, there are bargains out there right now!
    GOOD LUCK!
  • tjf2000tjf2000 Member Posts: 61
    I plan on keeping it until the wheels fall off.... which will hopefully be for 150-200k miles.
  • nvbankernvbanker Member Posts: 7,239
    Then the price is pretty standard for a factory rebuild. And if you're going to keep it that long, do it. But, I'm not sure how close to 300K it was designed to go without some additional work.
  • boazjamesboazjames Member Posts: 1
    o/d light flashing, want shift in high gears. Is trans going out. have 1450 miles on truck.
  • swschradswschrad Member Posts: 2,171
    prime example of the most likely issue in an old 95 unit. it might be a locator sensor on the side of the tranny that can be easily replaced, but it might be a big, bad awphooey requring a rebuilt. maybe computer codes will identify the issue. it needs service for sure.
  • tweedietweedie Member Posts: 10
    I didn't buy the warranty upon purchase.
    I get a letter asking me if i'm interested and can buy now or up to point basic warranty expires at 35K miles.
    They are asking about $2900 for full boat coverage and $2400 for slightly less coverage.
    Questions:
    #1: What's the deepest percentage discounts you folks have seen for this? I know that I can haggle but not sure to what point?
    #2: Is it worth getting or should I play the odds and decline?
      
    Thanks in advance.
    T
  • semoocsemooc Member Posts: 6
    In Nov '03, I bought the 6yr/75k warranty with 35k on my '02 Explorer for around $950. First time I have ever bought an ext warranty. I was buying the car used at the time. It dsnt take much to eat up the $950. I havent used it yet.
  • akanglakangl Member Posts: 3,282
    When I had my 04 Explorer I had asked the finance lady about an ESC. She quoted me $100 over cost for a 5 yr/100k premium care ESC with rental coverage and a $100 deductable. If memory serves me right it was around $1700 after 12k miles. Might have been less, I don't recall the exact number.
  • nvbankernvbanker Member Posts: 7,239
    Ah, story of my life too. Each time I have purchased an extended warranty, I have not used it either. I've decided not to buy they anymore. But I will tell you all, that if you're going to buy one anyway, get the Ford ESP. It's the best. Never a hassle.
  • nvbankernvbanker Member Posts: 7,239
    Gave my 04 Mountaineer the first good trial run yesterday, towing a trailer up to the Mountains outside of town. This is a long steep grade up to 8000 feet, the beginning of which is in 105 degree temperature. I was totally impressed. Plenty of power, never hit the floor with the pedal. I was particularly impressed with the decellerating feature of the speed control as well. Haven't noticed that feature before in my vehicles - it was a pleasant surprise.

    The only question I had, was the transmission seemed hunt between two gears sometimes in almost a rythmic loop when the speed control was on. Taking the Speed Control off seemed to stop it. I know, I know, it says not to use the speed control when towing, and that's probably why.

    This performance, coupled with the fact that in 4 months we haven't found even one glitch or defect in the car may make this one a keeper! I always keep 3 new cars on lease, and about 3 old cars that I either buy used, or were so good, we just hung onto it after the lease was up. This may be one. We'll see in 32 months.
  • biomanbioman Member Posts: 172
    At 61K the ABS warning light went on and stayed on on my 99 Exploder XLT. I uttered a number of expletives and proceeded to diagnose the problem as a rear ABS sensor. The sensor is located on the rear differential housing. Diagnosis took about an hour. The repair took about half an hour. Cost of sensor, from local Ford dealer, about $23.00. Glad it was not the front sensor. It costs over $100.00 and is more difficult to replace. Guess I should be happy that I got away with an inexpensive repair. Of course one might ask why this happened at 61K. Should not complain too much my Exploder has been pretty good to us.

    When I "Googled" the problem I found a number of references to rear ABS sensor failure. This might be another weak spot on Fords.

    Hope this helps someone.
  • 02xls02xls Member Posts: 40
    I know that this subject has been discussed many times on this board and several others. However, I would like some others opinions or advice on how I may be able to handle my 02 xls rear end problem.

    My 02 explorer xls 2x4 auto. v6 sohc 67,000 miles has had the howl for quite some time. I feel that even though my vehicle is out of warranty that Ford should be responsible for repairing or replacing the rear diff. if this is an engineering or manufacturing defect. I have spoken to my local Service Mgr. and he acts as if this Rear End problem on an 02 Explorer is something new, that he is not familiar with any of these problems.

    Can anyone advise me on how I might handle getting any assistance from Ford or my local dealer in order to repair this problem or am I going to have to fork out $1500/$1800 to change the rear end myself.
  • chuck1chuck1 Member Posts: 1,405
    I agree with you that Ford should pay for the total cost of this repair, but the truth of the matter is they probably won't. Here is what I would do:
    1) Go through this discussion and print out all pertinent posts.
    2) "Goggle" this problem and print out the info.
    3) Start putting ALL communication in writing.
    4) So after you have printed out all this info, you now have proven that this problem does indeed exist. (And ford knows it has a problem with the poor design of the rear-end!)
    5) Armed with all this info-march in to the Service Managers office and present a letter and what you have printed out to the Service Manager. Ask him to contact the Area Manager at Ford. If he refuses to do it you will have to contact Ford yourself. The number should be in the back of your owners manual. Explain that you plan to continue to buy Ford products (even if you don't!)
    It is very important to remain civil and very business like throughout this process. By the way, based on the miles on your vehicle I think the best you can hope for is to pay 50% of the repair!
    GOOD LUCK!
  • 02xls02xls Member Posts: 40
    chuck1
    Thank You for the advice. I am going to pursue this and see if Ford will assist in any way.
  • swschradswschrad Member Posts: 2,171
    because there is a lot of gear changing with a tow, as well as gutless acceleration, with the OD on.

    that said, I didn't notice any hunting on my 2000 with a moderate load on (2300 #). they might have a flash upgrade for that.
  • daryll44daryll44 Member Posts: 307
    I am interested in how well the "new for 2002" bodystyle Explorer/Mountaineer is holding up at high mileage. The first ones were sold as '02 models in June of 2001, so by now maybe some high mileage drivers can report on vehicles at high (100,000?) miles.
  • nvbankernvbanker Member Posts: 7,239
    Absolutely, sws, I had the OD off, but with a climb from 3000 ft to 8500 ft in 40 miles, it wouldn't be going into OD anyway if I had forgotten to. The hunting loop was between 4th & 3rd, but stepping on the gas a little always stopped it. It was wierd, but nothing that concerns me. The transmission is flawless in operation normally, and very smooth in all types of driving. This was the only anomoly noted.
  • idntnvuidntnvu Member Posts: 254
    Just thought I'd post a little info passed on to me by a mechanic friend. He informed me that if I ever have to have my explorer towed, to be sure and switch off the electronic overdrive, otherwise some serious damage may occur. FYI. Anyone else heard of this?
  • biomanbioman Member Posts: 172
    I'm assuming the when one's Exploder is being towed the engine & ignition are off. That being the case, since the transmission will default to "OD ON" when the truck's engine & ignition are turned off, does it make a difference if the OD is on or off?
  • cmartin411cmartin411 Member Posts: 42
    I had an 03 XLT 4x4 that had the rear differential replaced at 32,000 miles and the rear end was whining again around 61,000. When you drive them (02 or 03) make sure you listen if there is a whining noise from the rear at about 50-56 mph. This must not be a big problem because you would have heard more about it on these boards, but our company has switched from Explorers to F-150 SuperCrews because of quality and resale issues.

    A minor issue was the four ABS sensors that I went through. No big deal, just got to know my service manager better than I would have liked.
  • pagirlpagirl Member Posts: 2
    I purchased a used 2003 Ford Expl XLT in August of 2003. Since then I have returned to the dealership 7 times for repairs. The dealership could care less and Ford isn't any more helpful. If it were a new vehicle it would be covered by the lemon law but since I purchased it used it's not. Any suggestions to help get this lemon off my hands?
  • pagirlpagirl Member Posts: 2
    My 2003 Explorer has been returned for service 4 times for ABS sensors too. Did your dealership offer you any kind of explanation as to why there is a recurring problem? Thanks.
  • chuck1chuck1 Member Posts: 1,405
    "I purchased a used 2003 Ford Expl XLT in August of 2003. Since then I have returned to the dealership 7 times for repairs. The dealership could care less and Ford isn't any more helpful. If it were a new vehicle it would be covered by the lemon law but since I purchased it used it's not. Any suggestions to help get this lemon off my hands?"
    ANS:
    I am assuming since it is a 2003 that at least this vehicle is under warranty. I have been stuck on a used car as well in the past. There is nothing you can do will out incurring a tremendous loss. If you are returning for the same problem(s) over and over again-then you can get the service manager and Ford involved to get the problems taken care of. Remember to always run a carfax report when you buy a used vehicle. If this SUV wasn't a "rental return" then someone traded it in because it was a problem vehicle, a carfax report would have perhaps raised a red flag! Good luck!
  • biomanbioman Member Posts: 172
    You might be able to get more help from some of the folks in this discussion group if you told us the specific details of the problems that your Explorer has had. Many of the issues that people have with their Explorers involve the incompetence or thoughtlessness of the dealer's service department. With the help from some of the knowledgeable folks in this group you might be able to go back to your service department armed with information that might make them willing to assist you. Of course you can begin to write letters to the dealership's owners and to Ford. That sometimes brings about a more "sensitive" service department. You can also bring your Explorer to another Ford dealership.

    Good luck and hope you can get your Explorer running.
  • cmartin411cmartin411 Member Posts: 42
    Believe it or not, the service manager told me I was "driving through too many electronic fields" whatever that means. I drive in Oklahoma a lot and they have a bunch of toll roads, so maybe he was eluding to that. It was probably just a bad batch from the supplier is my guess.
  • xgrovexgrove Member Posts: 8
    I have a new 2004 Explorer with the 6 cyl engine with about 4000 miles. When shifting from drive to reverse - sometimes the tran does not engage - then suddenly there is a clunk and it engages and the car takes off in reverse. Sometimes the wrench light comes on- sometimes not. Now its starting to happen when shifting from reverse to drive. I also noticed when the car is cold -what appears to be a high revving sound even though the tach is normal and the car seems to drive fine. Anyone else experience these problems. Dealer says everything is normal.

    Thanks xgrove
  • swschradswschrad Member Posts: 2,171
    if you weren't hitting curbs with the tires while parking, the sensors kept failing because they were bad by design. it would be nice if folks would tell the truth, and not be afraid of "I don't know, but I can ask."
  • nvbankernvbanker Member Posts: 7,239
    Your shifting problem sounds very much like your transmission is low on fluid, probably improperly filled at the factory. And you can't check it, there is no dipstick. I would push the service department at the dealer to drain and refill the transmission and try that. They may tell you it's "sealed for life" which is true, but you can open them up. If they won't do that, tell them to put a new one in.

    Your "high revving" sound is just your fan clutch starting out engaged, which is normal for these cars, and nothing to worry about. They all do it.
  • chuck1chuck1 Member Posts: 1,405
    "driving through too many electronic fields" whatever that means."

     That is the most absurd thing I have ever heard. Find another dealer. And after you do, go back and tell him that his head obviously doesn't have any "electronic" brain waves going on!!
    UNBELIEVABLE!!!!
  • idntnvuidntnvu Member Posts: 254
    In order to tow the explorer, you have to engage the transmission, thus meaning turning the key on and pressing the brake pedal to pull the gear lever down into Neutral. From what the mechanic told me, it doesn't matter if the transmission is in gear or in neutral, the electronic o/d has to be turned off. I know it sounds kinda off in left field, but the way I see it, better safe than sorry. Just wanted to see if anyone else had heard this.
  • marsha7marsha7 Member Posts: 3,703
    discussion, but has there been any news of any major changes to the upcoming 2005 Mountaineer??? Specifically I am wondering if the V8 will be any larger and more powerful, and since the F150 now has a floor shifter with Captain chairs, is there any chance that Mountaineer will offer the same floor shifter with full console???...thanks for anyone's thoughts or information...
  • swschradswschrad Member Posts: 2,171
    if oyu have 4wd/awd, you have to either put a pony pump on the tranny so it is moving fluid and lubricating all the moving parts when towing, or you have to flat-bed the machine.

    if you are towing ANY 2wd vehicle on its driving wheels, with an auto transmission, the same rule applies. if you tow on the driven wheels, you will wreck the tranny.

    if you are towing a manual-transmission 2wd vehicle, you can put the tranny in neutral and tow on all fours for some mileage. I have seen 50 miles in print on mid-70s and mid-60s domestics (GM and mopar, respectively.)

    if oyu are towing a 4wd manual on the transfer case wheels, and they are not normally locked unless the car is running and you have selected 4wd, see the above graph. if you have manual or power-off locking, and the transfer case wheels are locked, you kill the transfer case if you tow through it.

    and it doesn't really matter what model car you have, or what color the tow truck is.

    that ought to simplify things. if all moving parts are NOT covered in lube at all times in power drive assemblies, don't turn 'em in non-operating configuration, it's just a general principle across the field.
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