Susan, If it is the same recall I was told about it has something to do with the ignition lock on the steering column. I brought mine into the dealer last week and they fixed it in about 10 minutes. I found out about the recall when I had called customer care for a different reason and the person their informed me of the recall when she input my VIN number into the computor. She also told me that I should not drive the car and that I should have it towed in. I dont want to scare anyone, but she told me that the ignition component could fall out and cause the steering wheel to lock while driving. If it means anything, I drove mine to the dealership because I work only a few miles away. I would give Infiniti customer care a call to make sure this is what they are calling you about. Good luck.
Yes -- that sounds like the recall he was called about. If it's so dangerous, to the point of not driving the car, I'm alarmed that Infiniti is not posting this information anywhere on their Web site or announcing it on the news.
NHTSA CAMPAIGN ID Number: 00V410000 Component: ELECTRICAL SYSTEM:IGNITION:OTHER PART Manufacturer: NISSAN NORTH AMERICA, INC Mfg. Campaign #: 00V410000 Year: 2001 Make: INFINITI Model: QX4 Potential Number of Units Affected: 9200 Manufactured From: OCT 1999 To: MAR 2000 Year of Recall: '00 Type of Report: Vehicle Summary:
Vehicle Description: Passenger vehicles. These vehicles may have an ignition lock assembly with improperly seated key cylinder cap connector pins. Vibration can cause the connecting pins to loosen and/or fall out allowing the key cylinder cap to disengage from the key cylinder.
If this occurs, the steering wheel lock rod can move, which could lock the steering wheel, increasing the risk of a crash.
Dealers will inspect the ignition lock assembly and assemblies with loose or missing end cap connector pins will be replaced. A ring clip will be installed on all others to prevent loosening of the pins. Owner notification is expected to begin during December 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Nissan at 1-800-647-7261. Also contact the National Highway Traffic Safety Administration's Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Called the service department and they confirmed the recall.....I asked why I hadn't been informed and I gave them my vehicle number. Mine is OK and the service manager said it was only a small group that was effected by the recall. I asked about the shocks and bounce which I do not have and he said no recall on that. Still the best SUV on the road today!!!!!!
Quick question for those who have experience with awd in snow. In light snow, should you keep it in awd or shift into 4hi? I realize for most driving and especially rain, it is best kept in awd and in sand,heavy snow etc. it is best in 4 hi or 4 lo. It is just between rain and heavy snow conditions, could you leave the car in awd?
Can anyone explain to me why one should get a QX4 rather than a loaded Pathfinder LE? I'm looking for price/feature stuff, so please save me the "intangibles."
I would think it best to leave it in awd...snow or rain. 4hi if you need 50/50 to both front and rear... for example if you are going up a steep hill(at a relatively slow speed) and there is snow or if you are towing something on flat or hilly (and slick) conditions. that's what I would do. and I am pretty sure most on this board would agree. hope this helps.
Well, unfortunately there are some "intangibles" that can't be skipped simply because they cannot be quantified but are absolutely present. One of which is the feeling of quality of the vehicle itself. I have driven the LE and own the QX4 and the QX4 feels more solid and definitely has a different more solid feeling ride. Perhaps this is due to the increase in insulation and the different shock absorber system. I cannot prove this but the materials on the interior just look of a higher quality. Again, this is what I feel and perhaps a dealer could tell you if that is so or not. I also feel the appearance of the vehicle is absolutely a classic. I can't tell you how many people have commented on how nice the vehicle looks. Now let's look at the facts. Fact 1. The QX4 weighs more so I would assume that actually means more insulation. Fact 2. Longer Warranty; Fact 3. Loaner cars for service and the ability to call and make appointments that are "kept"; Fact 4. Longer roadside service. The last item is, that depending on your area, you can make a better deal on the QX4 rather than the Pathfinder. When I dealt on my car the bottom line difference after two weeks of negotiations was only $3000.00. Yes, I know, it is more if you look at Edmunds and the actual figures. Go out and deal and than make your decision. BTW, I feel the Pathy is an excellent vehicle also. And lastly my personal opinion after owning two QX4's is that it is be best SUV for all around driving on the market today. It is simply "state of the art".
Thanks for the comments Jimmy. The added weight would have me a little concerned because it would affect the "takeoff" of the very nice V6 now in the PFs and QX4s.
The one thing that still bothers me about this vehicle is that for a luxury SUV, it's still missing some obvious features, like a trip/systems computer.
And we already own a '97 Pathy, so I have no problem with the styling. But it's just that it's nothing more than a PF with some extra panels on the side.
As to the quality, where are the QX4s assembled? Is it a different plant than the PFs? I don't doubt the quality because the PFs are pretty damn reliable. Just curious.
I have a 1997 Qx4 with 125,000 miles on it... trouble free, just change the oil and I reccomend new shocks for the rear. Besides that runs like new. Hope you enjoy your purchase
I replaced my front and rear suspension with after market shocks... its helped the ride... highway bounce...next the frontier supercharger is going to be placed under the hood, bump the up the pressure and i have 225hp and 260lbs works for me. As for the question about driving in the snow.. its best to put it in 4hi or lock if you have more then 2in. This lock keeps the power from shifting, keeps the vehicle more even in the snow+better overall traction+facilitates downshifting... one feature missing in this vehicle is stability control... i think this has to do with the rear drum brakes and 3 channel ABS as opposed to a 4 channel. I would also like to see locking diff. but its a qx4 not a pathfinder and where is that worthless computer to tell me how bad my mpg is?
"As to the quality, where are the QX4s assembled? Is it a different plant than the PFs?"
Both vehicles are assembled in the same assembly line at a factory in Kyushu, Japan. So, quality-wise, they are the same. I almost bought a QX4 but opted for the PF LE because I could not justify the added premium. You will always get differing opinions about which one is better, given the price/features. It is up to the individual who is buying the vehicle if the added premium of the QX4 is worth paying for. In my case, it was not. To all the other QX4 owners, it was. Either way, both are excellent vehicles and should serve their purpose well.
BTW, the QX4 has a softer-tuned suspension to achieve the luxury ride.
I asked the local Infiniti/Nissan dealer about the silver colors available for both SUV's, and, to my surprise, was told that they are the same paint! The color of a Titanium QX4 in the brochure looks different than the Silver PF I saw in person (The dealer didn't have a Titanium QX4 to show me). Both PF and QX4 brochures list the paint code as "KH4". Is it really the same paint, and is the paint process upgraded for the QX4? Curious.
Another question, has anyone been able to special order their QX4 with different combinations of interior / exterior colors? I'm not a big fan of the "Stone Beige" interior, but it's included with most of the exterior colors.
I would bet that the PF Sierra Silver / QX4 Titanium are the same color. Regarding the interior, I have not heard on anyone being able to custom pick the colors. If you're not too excited about the "Stone Beige" interior, stick to the exterior colors that offer some other interior color. IMHO, the best color is the two-tone white/sage green combo. but, it think it only offers the beige interior.
I noticed a comparison between the EL Pathfinder and the QX4 but not the DE and the QX4. Seems to me that for about $4500 more you get: 60 versus 36k warranty 48 months as 36 side air bags 17 inch tires if you choose the premium package Rust 84 as 60 months Passenger power seat Loner cars Different cadging I see nothing about better insulation but the comment about the added weight may make this so. Am I missing anything that anyone knows about? Thanks Michael
I recently test drove all the so called luxury suvs, and wound up buying the Lexus. The qx was on the bottom of my list for a bunch of reasons. 1.Poor resale, by far the worst of the group 2. rear drum brakes 3. it's a pathfinder with more sound insulation and better interior materials. 4. no dead pedal 5. compared to the Lexus terrible gas mileage 6. worst sound system 7. truck like ride The german cars were too pricey and I think the Accura deserves consideration, but I can't understand wwhy anyone would wait 3 mos or more for a car and pay MSRP+. I got a 5k discount off msrp from lexus. I don't want to denigrate the qx I just want to give fair and accurate info to friends who are in the market now that Infiniti is substantially discounting this vehicle. Can some of you QX enthusiasts explain your attraction to the car in todays market?
Would those be the same drum brakes that stop the QX4 in a shorter distance than the 4 disks on the Lexus?
Would that be the same worst stereo system as in the PF that most auto magazines (including Edmund's review) are raving about?
Would that be the same truck-like ride that allows this vehicle to confidently go offroad (no, don't try and take your minivan...er...car offroad, plain bad idea).
As for resale value, let's see what the new engine does for that (oh right, this truck out-accelerates your car also).
As for 3, 4 and 5....so??
I noticed you conveniently forgot to mention that your car has been universally condemned for its ugly exterior, cheap looking wood trim (looks more fake than the QX4's plastic wood trim) and miserable display screen. Troll elsewhere.
Spakchar, why in the world would you come to the QX4 board and be so critical? You have already bought a Lexus (must be regretting it) which is a fine automobile. Note that the QX4 is rated very high on safety and I believe is number two or three when it comes to rating SUV's. These are all very recent surveys. As far as reliability goes it is on or near the top!!!! Let's see here; a very reliable vehicle that is great on or off road with excellent fit and finish hmmmm I think phil47 has driven a stake in your heart Mr. Lexus Vampire........
Lexus vampire that's funny, what's the old saw, there are no bad cars at 35k or more (or at least there shouldn't be). It's a matter of personal preference. One of the attractions for the QX is that it isn't a RX 300.In the USA last year Lexus sold more RX 300s than infiniti did for their entire line. The strong points of the QX4 left me unmoved because I'm not gonna take a 40k vehicle into the brush and rocks. I got a little motorcyle that'll do that, and I don't care if it gets a few scratches. Interesting to note that in the Motor Trend comparison test the QX was rated last in LUX SUV class. I was impressed with the QX exterior paint options and it's obvious ruggedness, and now that it is being discounted to where it is substantially cheaper that a similiarly equipped RX, it is a an excellent value if you neglect resale. I should have expected this response, please carry on and enjoy your vehicles, as for me I have absolutely no regrets.
We were all ready to buy a '01 PF LE. Not any more. A QX4 is just a more expensive PF.
Don't get me wrong, the reliabilty of the PFs/QX4s is without question. I've never had a single problem. And you can search the governments site, no technical service bulletins or recalls whatsoever.
But the Lexus RX300 is designed for saftey. From the VSC (vehicle skid control), TRACS (traction control), to mechcanical features (engine is designed to drop down in case of high impact collision, rather than push into passenger compartment), the Lexus simply blows away the QX4.
THis is an objective presentation of the facts, rather than the rationalization "I bought the vehicle, so it must be good."
If you need some off-road capabilty or better towing, then yes, definitley get the QX4 over the RX300.
On the NHTSA crash test (side and full frontal), QX4/PF rated 5 stars (highest). Lexus300...not yet rated. Even on the IIHS test you reference, the driver's injuries (the only injury they look at) were extremely LOW (all good which is the highest except for one acceptable). That's an objective measure of safety.
The VSC and TRACS on the Lexus are excellent features, I wish more vehicles had them. I also know the QX4/PF has a modified anti-lock braking system designed to stop better on loose surfaces (where this truck is supposed to spend part of its life).
As for the $$ involved for 5 mph bumper test, they are very high, but that's why I have insurance. Whether it's $500 or $5000, I'm still going to have to pay my full deductible. I also note they only refer to a 1997 PF/QX4. Extrapolating to a 2001 model would not be objective (at least the IIHS felt they shouldn't).
from reading other messages here, some said that the price difference is $4500.
the difference between the Pathy LE and QX4 here in canada, looking at the listed prices on the nissan and infini websites of canada is much less. the difference between the two models in canada is $3700, and thats canadian dollars. dealers have more room to negotiate on the QX4 on we got a QX4'01 in november for about $1000 more than the Pathy LE. not taking into account that the pathy price could have been negotiated as well. but even if the difference was 3000 canadaian dollars. it is well worth the diffence for the following reasons:
- main warranty is 4years/100,000km along with the road side assistance (never used it). - feels expensive (had a pathy LE for 3 years). - amazing looking Xenon lights ($800 option on other cars) - Looks much nicer....opinions vary offcourse. - few more gadgets.....
the difference seems worth it here in canada...i do realize that the price difference b/w canada and the states is not the same using exchange rates.
If you don't care about the longer warranty and looks......then buy the pathfinder......after all the QX4 is a pathfinder mechanically
NOTE: THE LE PATHY IN CANADA ALREADY HAS THE AUTO-MODE 4WD THAT THE QX4 COMES WITH. I DON'T KNOW..MAY BE THAT JUSTIFIES THE PRICE DIFFERENCE...
I have just purchased a 1999 'used' QX4, and I was wondering whether I could use 'unleaded' 87 octane, instead of 'premium' 92 octane? I spoke to an Infinity dealer and he said that 92 octane was recommended for the QX4. Later, however, I spoke to an independent auto mechanic, and he said that 87 octane could also be used. The reason why I am asking this question, is because a friend of mine recently told me that 87 octane can be used with any type of car/suv. Just wondering, are there any QX4 owners that use 87 octane?
a 99 qx4 should be using 87 octane. the new, high output, engine requires higher octane due o its higher compression ratio. i hope that wasn't a mechanic at the infiniti dealer giving advice to you, if it was, look elsewhere. if it was the salesman, that just shows you what they know.
as for any specific vehicle, it is best to check with the owner's manual. most vehicles require only 87. many newer high-tech engine require higher octane, as well as older engines in need of an overhaul.
Folks, Since we've been talking prices and Canadian models I suppose it's time for me to recap from the previous forum for new readers about buying your QX4 in Canada and bringing it home to the US.
So why to do this? To save money. The exchange rate has been great for the US recently. Last time I checked, a loaded QX4 AWD (includes what we call Sport pkg, Sunroof, and Premium pkg) would go for under $32,000 (including duty at the border). US dealer invoice for the same vehicle is $34,899 and list is $38,525.
If on the other hand you prefer the Pathfinder LE, with leather it goes for just over $28,000.
Here's the answers to the most asked questions: - Yes, it's perfectly legal as a US resident to buy a new car in Canada. - QX4 and Pathfinder meet all US safety and emissions requirements (California too). - You will have to pay some Canadian sales taxes, but they send you a refund after you take the vehicle out of the country. - The warranty is honored in the US. - It's identical to the US QX4, but in Canada they come better equipped with options. - No two-wheel drive available in Canada. - Speedo is in km and miles; odo is in km, but can be changed if you prefer. - I have found some dealers willing to sell over the phone at close to invoice, far below list price. - Get your financing at home first.
Quick summary of the process: 1. Call dealer and make a deal. Get VIN number. 2. Call Nissan and get US emissions and safety compliance letter (will fax if in a hurry). 3. Go to Canada, pay, drive away. 4. Stop at Canadian customs. Get form stamped. 5. Stop at US Customs. Show compliance letter. Pay 2.5% duty. 6. Register vehicle and pay your state's sales tax when home just like normal. 7. Get Canadian sales tax refund check in the mail.
I bought my Pathfinder in Canada in September and I know of about twenty more since then who have done it or are in the process. It's not difficult at all. Sure, there's a little paperwork to do. And many people are surprised how close to Canada they really are. Anyone from Chicago to D.C. is easily within a one days drive of Toronto. And much of the west coast is close to Vancouver.
There is a lot more in the way of personal notes and savings in the Pathfinder forums. I'm glad to help anyone out with questions or good contacts. I have lots more information available. Just email me.
Not sure how many of you were tuned into the NAIAS covered on carpoint.msn.com but Infiniti showed a concept crossover sport-utility vehicle called the FX45. The FX45 has the same 4.5-liter V8 as the Q45, producing more than 300 horsepower and 300 pound-feet of torque. The automatic transmission is a five speed, and wheels are large 20-inchers. The FX45 concept also comes with a Vehicular Control System (Stability Control?).
Hello, It's been a while since I've posted about my problems, but it's also been some time since anything new has happened with my case. In mid-December, I was assured by the Consumer Affairs rep that Infiniti's arbitration rep was looking at my case to try and come to a possible deal for me, and it wouldn't be too long before I heard what their "position" was. That was a month ago.
Exasperated, I had no choice but to start filing lemon papers. Sent them a final repair notice re: the whining roof rack and a clanking noise associated with the transmission. They quickly sent me back a letter stating they would not do anything about the roof rack because they don't know how to fix it yet. They then said that since a technician didn't hear a noise while driving my vehicle on a day that I was in possession of my QX4- they didn't have it that day- that I have no noise and therefore there is no repair necessary. Ridiculous.
Ever since the last repair, my dash has been making noises because it wasn't put back in correctly. Sounds like rice crispies on a bumpy road. Now noises have once again begun to eminate from the welded area, so I sent them a final repair attempt letter on that, along with a repurchase request since they waived final attempt on the others.
I have not heard back from Consumer Affairs as was promised. Looks like I will be heading into arbitration with a documented admission that they can't/won't fix my problems.
I was advised to send a letter to the dealership re: damages due to faulty repair, etc., because they didn't install the dash back right and put scratches/gouges on the inside and out. They recieved this letter near the first of the year, and only today did I receive a message from the service manager at the dealership. I addressed my letter to the general manager....
Don't know how things will work out, but I am very unhappy. Infiniti hasn't treated me with any respect, and hasn't lived up to any of their pledges to me. Their follow-through is abyssmal. I can't believe I am going through this with a so-called luxury auto. You'd think they'd do the right thing, but I think they are only committed to doing what they have to do. I haven't seen the great customer service that they advertise. What good is a free carwash when you have a defective car???
i have really enjoyed my '98 qx4 but that doesn't mean there aren't lemons out there. infiniti really should take care of these problems. i just hope they don't buy back the car and then sell it to some poor [non-permissible content removed] down the road. keep us posted, and good luck.
I just don't understand it. I have owned three Infiniti's and they have been absolutely perfect. Not problem number one. My present vehicle is a QX4 '01 and far exceeds my expectations as well as my family's. I absolutely love this vehicle and have had nothing but excellent service. I recently have had the opportunity to use the 4 wheel drive and it is wonderfull!!!! I hope Mr. Flin gets satisfaction and his new vehicle (which won't be an Infiniti) treats him better.
Has anyone here came off a lease and walked? I'm coming to the end of my lease on my 1998 qx4 and I'm no planning on getting another vehicle from Infiniti. Not that I haven't had a great experience with them, they just don't have a product I want. Anyhow- I've heard if you don't buy another vehicle after you turn one in that they really take you to the cleaners. Anyone have any experience with this?
Well, got no response from Infiniti on my second final repair notice (which means they don't want to try to fix it) or the repurchase request, so I called them up and asked them what their reply was. The rep I spoke to quickly replied that Infiniti has 30 days to respond. I told her that I didn't want to wait that long before initiating arbitration and she told me she'd "check into it" and get back to me.
Based on how they've treated me so far, all I can say is "yeah, right."
Since Infiniti doesn't seem to want to take care of my problems, I have decided to initiate an "informational" campaign to help speed things up a little. This will include a website covering my saga, and perhaps some picketing in front of the local dealerships. In this season of slumping car sales, I figure I can give prospective buyers another reason to think before buying from Infiniti.
Would you buy a vehicle if you knew someone who owned one that: • spent 39 days in for warranty repair in the first 6 months, before the first oil change • had problems that the manufacturer refuses to try to repair • was damaged while under manufacturer-ordered repairs • has numerous fit/finish and mechanical defects • the service manager commented "I shouldn't tell you this, but I'm hearing all kinds of other noise" • the service manager expressed that in the future he would conceal the repair for a major defect
I am really saddened to see that Infiniti doesn't seem to care that I ended up with their dud. You would think that they could live up to their much-vaunted claims of great customer service. They have not.
Once I post the website I will put the url in this board, and encourage everyone here to pass it on.
You may like your infiniti, but what would happen if you had my problems? Wouldn't you want to see a company take repsonsibility for a defective product?
Drove a new qx4 yesterday. I was impressed with the handling (although it does have a lot of dive under hard braking). Other than a few small items, the vehicle was impressive. However, my dealer doesn't seem too intersted in a discount. I know that in larger cities here in Texas (Dallas and Houston) the dealers are discounting at least 3K.. What should I expect. Seems like these guys are not dealing with reality in a slowing economy. Also, I saw some stored at a nearby storage facility in addition to the ones they had on the lot, so there is no shortage. Thanks Gene
i had a 95 g20t leased through IFS. it was in horrible shape at the end of the 3/36 lease. the only repair requied was to replace a cracked windshield, and i can't blame them for that. that which was not fixed included, two pretty worn tires, probably below 1/8" tread, a cracked headlight cover (glass), numerous door dings, a cut on the front bumper, 1/4" inch by 4", and numerous interior blemishes. the 3rd party inspector told me that IFS is very lenient on end of lease charges. i did not get another infiniti when the lease was up, however i did lease my qx4 about 6 months later. my car was slightly under on the mileage, and i've heard they let a "small" number of miles over, but i'll bet that is one conditionthat they pretty much strictly enforce, and again, i can't blame them for that. when i turned the car into my infiniti dealer, they didn't even take one look at it. oh, and i was missing a titanium key, a remote, and the valet key. they said that they didn't care as long as they could move it from the spot i had parked it in. the keys are $150 for the titanium ones, the key fob was $120 and the valet probably $10 or $20.
my experience was a really good one, and contributed to my decision to get the qx4.
my '01 QX4 is great could not have been any happier with my choice. VERY reliable.
i leased a pathfinder for 3 years (98 model) which basically is the same as the infiniti interms of structure and mechanics. i NEVER had a problem with my pathfinder. i don't even recall using the warranty.
i also have a 1995 maxima GXE.....i got it brand new and now with 110Kmiles......i have been extremely pleased with the car.
my next car will most likely be a Nissan/Infiniti
i personally hate my dealership service....but to solve the problem i can just go to a different dealer. problem solved.
We also have a '96 accord in the house. Very reliable. A higher resale....otherwise all the cars have been RELIABLE and live up to their reputation of QUALITY.
try getting an approximate price using greenlight.com. This will give you an idea how much you can get away with. But yeah, if the dealer is not willing to negotiate, don't deal. There are quite a few luxury SUVs in the same price range that may also fit your bill, eventhough the QX4 is a nice SUV.
I'm considering buying a '97 Infinity QX4. It's in excellent condition and has only 11,800 miles on it. The dealer is asking $26000. for it. My biggest concerns are the price (considering it is a '97)and the fact that it has Bridgestone (Firestone) tires. Does anyone have any opinions regarding this price or these tires? Thanks.
It is an excellent SUV and with that few miles it is hardly broken in yet!!! I would not worry about the tires but for the money you are saving over the price of a new QX4 go ahead and put a set of new tires on the vehicle. Sounds like an very fair deal.
test drive it and see if you are happy with the power and torque of that engine.....the new 01'+ QX4/Pathfinders have a different engine type with significantly more output.....
i believe the 97 had 168HP and the new one has 240HP. test drive the 97.
I bought a QX4 in December, and am quite pleased with it. However, I would like to find out the fluid capacities for the automatic transmission, the limited slip differential, the all wheel drive (AWD) transfer case, and the brakes. But my owners manual does not have the information (it only tells you the fluid capacity for the engine oil), and noone at my dealership seems to know the answers. Can anyone assist?
$26L for a 97?????? Is the dealer smoking dope? Yes, the mileage is low, but the vehicle is just about out of warranty. I assume it's going to be certified with an extended warranty provided by the manufacturer. The negotiated price should be more like $23K maybe $24K. Is this one loaded? In '97 there were several option packages, including 6cd changer, heated seats, moonroof, ltd slip diff, towing pkg, rear window deflector. I'd guess closer to $22K if it is w/o most of those options.
please do not pay 26000 for a 97...offer no more than 20000 and dont budge. infinity is in deep trouble and should not insult you with a price of 26000 for a 97...dont budge...
Thanks for all the advice on the '97 QX4 price of $26000. Especially you Ace, I was laughing out loud over the dealer smoking dope! The car doesn't have any of those extras that you mentioned, except for a moonroof. Although it is loaded with the usual stuff. I'm still negotiating. I'm down to $24300. It looks brand new and I like the ride. But it's not the best on pick-up compared to my Roadmaster with it's huge engine. Whatcha think, still too high? Who wants to sell me the '98? How many miles are on it?
Comments
do with the ignition lock on the steering column. I brought mine into the dealer last week and they fixed it in about 10 minutes. I found out about the recall when I had called customer care for a different reason and the person their informed me of the recall when she input my VIN number into the computor. She also told me that I should not drive the car and that I should have it towed in.
I dont want to scare anyone, but she told me that the ignition component could fall out and cause the steering wheel to lock while driving. If it means anything, I drove mine to the dealership because I work only a few miles away. I would give Infiniti customer care a call to make sure this is what they are calling you about.
Good luck.
Thanks for confirming it.
If link does not work, here is the notice:
NHTSA CAMPAIGN ID Number: 00V410000
Component: ELECTRICAL SYSTEM:IGNITION:OTHER PART
Manufacturer: NISSAN NORTH AMERICA, INC
Mfg. Campaign #: 00V410000
Year: 2001
Make: INFINITI
Model: QX4
Potential Number of Units Affected: 9200
Manufactured From: OCT 1999 To: MAR 2000
Year of Recall: '00
Type of Report: Vehicle
Summary:
Vehicle Description: Passenger vehicles. These vehicles may have an ignition lock assembly with improperly seated key cylinder cap connector pins. Vibration can cause the connecting pins to loosen and/or fall out allowing the key cylinder cap to disengage from the key cylinder.
If this occurs, the steering wheel lock rod can move, which could lock the steering wheel, increasing the risk of a crash.
Dealers will inspect the ignition lock assembly and assemblies with loose or missing end cap connector pins will be replaced. A ring clip will be installed on all others to prevent loosening of the pins. Owner notification is expected to begin during December 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Nissan at 1-800-647-7261. Also contact the National Highway Traffic Safety Administration's Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Still the best SUV on the road today!!!!!!
Thanks for the information!!!!!
Jimmy
It is just between rain and heavy snow conditions, could you leave the car in awd?
Has anyone here read the Edmunds review?
TC
Hope this helps, Happy New Year,
Jimmy
The one thing that still bothers me about this vehicle is that for a luxury SUV, it's still missing some obvious features, like a trip/systems computer.
And we already own a '97 Pathy, so I have no problem with the styling. But it's just that it's nothing more than a PF with some extra panels on the side.
As to the quality, where are the QX4s assembled? Is it a different plant than the PFs? I don't doubt the quality because the PFs are pretty damn reliable. Just curious.
peddle movment during braking?
Both vehicles are assembled in the same assembly line at a factory in Kyushu, Japan. So, quality-wise, they are the same. I almost bought a QX4 but opted for the PF LE because I could not justify the added premium. You will always get differing opinions about which one is better, given the price/features. It is up to the individual who is buying the vehicle if the added premium of the QX4 is worth paying for. In my case, it was not. To all the other QX4 owners, it was. Either way, both are excellent vehicles and should serve their purpose well.
BTW, the QX4 has a softer-tuned suspension to achieve the luxury ride.
Seems to me that for about $4500 more you get:
60 versus 36k warranty
48 months as 36
side air bags
17 inch tires if you choose the premium package
Rust 84 as 60 months
Passenger power seat
Loner cars
Different cadging
I see nothing about better insulation but the comment about the added weight may make this so.
Am I missing anything that anyone knows about?
Thanks
Michael
Sorry
Cliff
1.Poor resale, by far the worst of the group
2. rear drum brakes
3. it's a pathfinder with more sound insulation and better interior materials.
4. no dead pedal
5. compared to the Lexus terrible gas mileage
6. worst sound system
7. truck like ride
The german cars were too pricey and I think the Accura deserves consideration, but I can't understand wwhy anyone would wait 3 mos or more for a car and pay MSRP+. I got a 5k discount off msrp from lexus.
I don't want to denigrate the qx I just want to give fair and accurate info to friends who are in the market now that Infiniti is substantially discounting this vehicle.
Can some of you QX enthusiasts explain your attraction to the car in todays market?
Would that be the same worst stereo system as in the PF that most auto magazines (including Edmund's review) are raving about?
Would that be the same truck-like ride that allows this vehicle to confidently go offroad (no, don't try and take your minivan...er...car offroad, plain bad idea).
As for resale value, let's see what the new engine does for that (oh right, this truck out-accelerates your car also).
As for 3, 4 and 5....so??
I noticed you conveniently forgot to mention that your car has been universally condemned for its ugly exterior, cheap looking wood trim (looks more fake than the QX4's plastic wood trim) and miserable display screen. Troll elsewhere.
Happy New Year,
Jimmy
http://www.highwaysafety.org/vehicle_ratings/ce/html/summary_midsuv.htm
And before you think I'm a QX4 basher, I lease a '97 Pathfinder, so these results affect me too.
The results are pitiful and I was shocked. What's even worse, look at the bumper damage $$$ results. Ouch.
http://www.highwaysafety.org/vehicle_ratings/low_speed_midsuv.htm
We were all ready to buy a '01 PF LE. Not any more. A QX4 is just a more expensive PF.
Don't get me wrong, the reliabilty of the PFs/QX4s is without question. I've never had a single problem. And you can search the governments site, no technical service bulletins or recalls whatsoever.
But the Lexus RX300 is designed for saftey. From the VSC (vehicle skid control), TRACS (traction control), to mechcanical features (engine is designed to drop down in case of high impact collision, rather than push into passenger compartment), the Lexus simply blows away the QX4.
THis is an objective presentation of the facts, rather than the rationalization "I bought the vehicle, so it must be good."
If you need some off-road capabilty or better towing, then yes, definitley get the QX4 over the RX300.
The VSC and TRACS on the Lexus are excellent features, I wish more vehicles had them. I also know the QX4/PF has a modified anti-lock braking system designed to stop better on loose surfaces (where this truck is supposed to spend part of its life).
As for the $$ involved for 5 mph bumper test, they are very high, but that's why I have insurance. Whether it's $500 or $5000, I'm still going to have to pay my full deductible. I also note they only refer to a 1997 PF/QX4. Extrapolating to a 2001 model would not be objective (at least the IIHS felt they shouldn't).
the price difference is $4500.
the difference between the Pathy LE and QX4 here in canada, looking at the listed prices on the nissan and infini websites of canada is much less.
the difference between the two models in canada is $3700, and thats canadian dollars.
dealers have more room to negotiate on the QX4 on we got a QX4'01 in november for about $1000 more than the Pathy LE. not taking into account that the pathy price could have been negotiated as well. but even if the difference was 3000 canadaian dollars. it is well worth the diffence for the following reasons:
- main warranty is 4years/100,000km along with
the road side assistance (never used it).
- feels expensive (had a pathy LE for 3 years).
- amazing looking Xenon lights ($800 option on other cars)
- Looks much nicer....opinions vary offcourse.
- few more gadgets.....
the difference seems worth it here in canada...i do realize that the price difference b/w canada and the states is not the same using exchange rates.
If you don't care about the longer warranty and looks......then buy the pathfinder......after all
the QX4 is a pathfinder mechanically
NOTE: THE LE PATHY IN CANADA ALREADY HAS THE AUTO-MODE 4WD THAT THE QX4 COMES WITH. I DON'T KNOW..MAY BE THAT JUSTIFIES THE PRICE DIFFERENCE...
thanks
Currently QX4'01
prev. Pathfinder LE '98
Just wondering, are there any QX4 owners that use 87 octane?
as for any specific vehicle, it is best to check with the owner's manual. most vehicles require only 87. many newer high-tech engine require higher octane, as well as older engines in need of an overhaul.
ace
Since we've been talking prices and Canadian models I suppose it's time for me to recap from the previous forum for new readers about buying your QX4 in Canada and bringing it home to the US.
So why to do this? To save money. The exchange rate has been great for the US recently. Last time I checked, a loaded QX4 AWD (includes what we call Sport pkg, Sunroof, and Premium pkg) would go for under $32,000 (including duty at the border). US dealer invoice for the same vehicle is $34,899 and list is $38,525.
If on the other hand you prefer the Pathfinder LE, with leather it goes for just over $28,000.
Here's the answers to the most asked questions:
- Yes, it's perfectly legal as a US resident to buy a new car in Canada.
- QX4 and Pathfinder meet all US safety and emissions requirements (California too).
- You will have to pay some Canadian sales taxes, but they send you a refund after you take the vehicle out of the country.
- The warranty is honored in the US.
- It's identical to the US QX4, but in Canada they come better equipped with options.
- No two-wheel drive available in Canada.
- Speedo is in km and miles; odo is in km, but can be changed if you prefer.
- I have found some dealers willing to sell over the phone at close to invoice, far below list price.
- Get your financing at home first.
Quick summary of the process:
1. Call dealer and make a deal. Get VIN number.
2. Call Nissan and get US emissions and safety compliance letter (will fax if in a hurry).
3. Go to Canada, pay, drive away.
4. Stop at Canadian customs. Get form stamped.
5. Stop at US Customs. Show compliance letter. Pay 2.5% duty.
6. Register vehicle and pay your state's sales tax when home just like normal.
7. Get Canadian sales tax refund check in the mail.
I bought my Pathfinder in Canada in September and I know of about twenty more since then who have done it or are in the process. It's not difficult at all. Sure, there's a little paperwork to do. And many people are surprised how close to Canada they really are. Anyone from Chicago to D.C. is easily within a one days drive of Toronto. And much of the west coast is close to Vancouver.
There is a lot more in the way of personal notes and savings in the Pathfinder forums. I'm glad to help anyone out with questions or good contacts. I have lots more information available. Just email me.
-Jon
jonlofquist@aol.com
It's been a while since I've posted about my problems, but it's also been some time since anything new has happened with my case. In mid-December, I was assured by the Consumer Affairs rep that Infiniti's arbitration rep was looking at my case to try and come to a possible deal for me, and it wouldn't be too long before I heard what their "position" was. That was a month ago.
Exasperated, I had no choice but to start filing lemon papers. Sent them a final repair notice re: the whining roof rack and a clanking noise associated with the transmission. They quickly sent me back a letter stating they would not do anything about the roof rack because they don't know how to fix it yet. They then said that since a technician didn't hear a noise while driving my vehicle on a day that I was in possession of my QX4- they didn't have it that day- that I have no noise and therefore there is no repair necessary. Ridiculous.
Ever since the last repair, my dash has been making noises because it wasn't put back in correctly. Sounds like rice crispies on a bumpy road. Now noises have once again begun to eminate from the welded area, so I sent them a final repair attempt letter on that, along with a repurchase request since they waived final attempt on the others.
I have not heard back from Consumer Affairs as was promised. Looks like I will be heading into arbitration with a documented admission that they can't/won't fix my problems.
I was advised to send a letter to the dealership re: damages due to faulty repair, etc., because they didn't install the dash back right and put scratches/gouges on the inside and out. They recieved this letter near the first of the year, and only today did I receive a message from the service manager at the dealership. I
addressed my letter to the general manager....
Don't know how things will work out, but I am very unhappy. Infiniti hasn't treated me with any respect, and hasn't lived up to any of their pledges to me. Their follow-through is abyssmal. I can't believe I am going through this with a so-called luxury auto. You'd think they'd do the right thing, but I think they are only committed to doing what they have to do. I haven't seen the great customer service that they advertise. What good is a free carwash when you have a defective car???
ace
Love my QX4,
JImmy
Well, got no response from Infiniti on my second final repair notice (which means they don't want to try to fix it) or the repurchase request, so I called them up and asked them what their reply was. The rep I spoke to quickly replied that Infiniti has 30 days to respond. I told her that I didn't want to wait that long before initiating arbitration and she told me she'd "check into it" and get back to me.
Based on how they've treated me so far, all I can say is "yeah, right."
Since Infiniti doesn't seem to want to take care of my problems, I have decided to initiate an "informational" campaign to help speed things up a little. This will include a website covering my saga, and perhaps some picketing in front of the local dealerships. In this season of slumping car sales, I figure I can give prospective buyers another reason to think before buying from Infiniti.
Would you buy a vehicle if you knew someone who owned one that:
• spent 39 days in for warranty repair in the first 6 months, before the first oil change
• had problems that the manufacturer refuses to try to repair
• was damaged while under manufacturer-ordered repairs
• has numerous fit/finish and mechanical defects
• the service manager commented "I shouldn't tell you this, but I'm hearing all kinds of other noise"
• the service manager expressed that in the future he would conceal the repair for a major defect
I am really saddened to see that Infiniti doesn't seem to care that I ended up with their dud. You would think that they could live up to their much-vaunted claims of great customer service. They have not.
Once I post the website I will put the url in this board, and encourage everyone here to pass it on.
You may like your infiniti, but what would happen if you had my problems? Wouldn't you want to see a company take repsonsibility for a defective product?
that's it for now....
Thanks
Gene
my experience was a really good one, and contributed to my decision to get the qx4.
ace
could not have been any happier with my choice.
VERY reliable.
i leased a pathfinder for 3 years (98 model) which basically is the same as the infiniti interms of structure and mechanics.
i NEVER had a problem with my pathfinder. i don't even recall using the warranty.
i also have a 1995 maxima GXE.....i got it brand new and now with 110Kmiles......i have been extremely pleased with the car.
my next car will most likely be a Nissan/Infiniti
i personally hate my dealership service....but to solve the problem i can just go to a different dealer. problem solved.
We also have a '96 accord in the house. Very reliable. A higher resale....otherwise all the cars have been RELIABLE and live up to their reputation of QUALITY.
Jimmy
power and torque of that engine.....the new 01'+ QX4/Pathfinders have a different engine type with significantly more output.....
i believe the 97 had 168HP and the new one has 240HP. test drive the 97.
with it. However, I would like to find out the
fluid capacities for the automatic transmission,
the limited slip differential, the all wheel
drive (AWD) transfer case, and the brakes.
But my owners manual does not have the
information (it only tells you the fluid capacity
for the engine oil), and noone at my dealership
seems to know the answers. Can anyone assist?
Thanks!!
Just my opinion.
Ace