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Toyota Tacoma 2004 and Earlier Frame Problem



  • they must of taken mileage into consideration.our tacoma is identical to yours with 101 thousand miles and was offered 15,400. Still waiting for the paper they say they overnighted 4 days ago. SO SO agravated with toyota.
  • Glad to hear you made out allright.... My 01 only has 81K on it and it KBBs for 14K..My zip is 03301 though...Maybe that is a factor.

    I owe 15K on it so I would be happy if they came in at 17K but I am not holding my breath..
  • cgranbergcgranberg Posts: 23
    they do take miles into consideration. our 01 had 170k. they don't take condition, so everone is excellent. they don't really give you much info on how they calc anything. i had someone in this blog earlier email me the dealer docs but i think their press release says at least that much.

    i am surprised you actually got a letter. we just got a call and i specifically asked if we would get anything in writing or any docs ahead of time and she said no. we would just get the check when we sign over the title in a couple weeks at an appointment with the regional person. someone will be contacting you! ha ha

    well we look at it as we get half what we paid for half the life.....................
  • tylorkittytylorkitty Posts: 18
    Hello, Well since I am not able to use any of their incentives, and have been a Toyota owner all of my adult life I am asking for more $$ on the offer/buy-back. I am in no financial situation to finance another vehicle, and I blame TOYOTA for placing me in a situation where I must forfeit my reliable transportaion for another lesser valued vehicle. I should NOT be penalized for mileage on a truck that was delivering what was expected TO BE DRIVEN! :P
  • has anyone refuse the offer for their tacoma , what will they do if you refuse
  • tylorkittytylorkitty Posts: 18
    NOTHING, the Toyota Customer care agents once they know you have an offer letter they TURN on you, offer NO HELP< NO SUGGESTIONS, all they can say is " is there any questions I can answer for you?' They get cocky and leave you stranded. The ISG offer is NOT negotiable, and if you refuse then you keep your truck and sign a waiver releiving Toyota from anything. IF you think you want to go the negotiate route......... get a lawyer...........

    far as I' ;) m concered F- Toyota!
  • cgranbergcgranberg Posts: 23
    am i the only one who figured that they were using the trade in value? i just read something that said they are suppose to use the retail sales value. that clears up alot. and makes me realize that they yes once again are screwing us 01 owners. i got offered 1500 over the kbb retail! my bad. damn.
  • snaptabsnaptab Posts: 21
    Thought I'd weigh in now on the "buy back fiasco" since we just finished ours up yesterday. Local dealer has had our 97 Tacoma 4X4, extra cab since 6/4/08 when it failed the frame inspection. We accepted the 09 Corolla loaner they offered.

    ISG's first offer letter on 6/13/08 was $1200 light. After several calls/discussions with different "customer service advisors" we received the second (correct) offer letter on 6/20/08. We accepted their offer at full 1.5 Kelly bluebook retail value.

    We dropped off the loaner car and picked up the check on 7/3/08 at the local Toyota dealer, took about 15 minutes to sign over the title and other paperwork. Overall pretty painless experience......however we won't be buying a new Toyota!
  • wendwend Posts: 3
    Okay everyone. Here's my story. I brought my 98 Tacoma in ,it failed the inspection, I took it home. I was told by the dealer that Toyota would compensate me for the $3,000 in aftermarket parts I added to my truck in the past 3 years under a "good will" deal. I waited....In 2 weeks I was given an offer which did not include aftermarket anything...6 weeks later I was told( by Toyota) to fax Toyota all of my receipts and proof of payment. Can you believe I got it all together in about 1 1/2 weeks and faxed it???!!! Anyway, 2 more weeks go by and I get the final phone call from Toyota. "Sorry miss, but we don't offer anything for aftermarket parts." So, yes, I waited 12 weeks and I got slapped in the face!!! NEVER AGAIN will I purchase a Toyota!!! I actually had a newer model picked out on the lot too.
  • sparklandsparkland Posts: 119
    As an owner of five Toyota's, although none of them are of the Tacoma variety--camry, 4-runner, T-100; I am amazed at how disgusted most of the people on this board seem to be.

    A vehicle with over 150,000 has given excellent service and it is a miracle that Toyota is giving over $14,000 for those vehicles. I understand the engines will last much longer, it is the body that usually deteriorates long before the engine.

    Sure Toyota made a mistake and they are attempting to correct it.
    Just try to trade in any truck in this atmosphere of high gasoline prices and you guys will find out you are making out like bandits.
  • KCRamKCRam Mt. Arlington NJPosts: 3,516
    I don't think anyone is faulting Toyota for admitting these trucks may be unsafe because of the deteriorating frames. But part of the concern many people are having with this inspection/buyback program is the fact that their trucks are paid off for the most part. The buyback money isn't putting them in a new truck free and clear, which means an auto loan they weren't planning on, along with the increased insurance of a newer vehicle (and if they had dropped collision coverage due to age, they would have to reinstate it for the new ride). When you keep a vehicle that's 7+ years old and has 6-figure mileage, it's cheap to own at this point and these owners understandably didn't want to increase their expenses.

    kcram - Pickups Host
  • 2001taco2001taco Posts: 14
    I need to know who everyone who has a 2001 went through for there buy back...Did Toyota contact you?? ISG?? I can not find out who is handling my case?? It has been months and no word ..
  • cgranbergcgranberg Posts: 23
    are you joking? the bodies arent' rotting. the frames are. i don't see other vehicles with "exposure to high salt areas" having this problem. they messed up royally is what they did and they should have to pay. sh_t! don't you think they have insurance for this type of thing.
  • cgranbergcgranberg Posts: 23
    we were contacted by a person saying they were from toyota. the contact number we were given is 8003314331. if it was isg then we were never informed that.
  • cal4cal4 Posts: 14
    Owners of hard used trucks that have been used in construction and oil fields are likely happy with the buy back. I bought my truck new, took great care of it, with the intention of running it 20 years and 300K miles. People like me are not making out on this deal.

    I am getting angrier by the day at the way Toyota is calling all the shots and making $lemonade$ out of other peoples misfortune of buying their defective product. My experience with this situation so far is one of the Toyota people bullying me around. What can I do? I have to sell back to them for whatever they offer since these trucks are branded and worthless after this fiasco is over. We are getting lower value price due to the book value they choose, how they use it and what they allow in or out. It&#146;s a bad time to buy a truck due to the old gas guzzling designs and the dealer&#146;s lack of incentive to deal like when I bought my truck in 1997. Sales taxes, higher insurance (with starting over with a new vehicle) are a couple of issues that are no gift from Toyota. Toyota is going to get at least $500 for scrap value for these trucks, then keep their factories running to replace the scrapped trucks with more gas unfriendly trucks that they lure you into with $1000 off MSRP. Bottom line… Toyota wins I/we lose..

    This has not all played out with me and my truck, but I certainly did not need this crappy situation Toyota has put me into right now.
  • 2001taco2001taco Posts: 14
    That contact number is just the main Toyota company, They are not giving us any information from there, Just keep saying that someone will call....WHEN??? It has been 2 months...This is so fustrating...It is like we are punished for buying a newer truck.
  • cal4cal4 Posts: 14
    My dealer hid the 2009 Tacoma brochures in the back room then lied to me saying Toyota did not make such and such a combination of tran/engine/body type. they do . He just wonted to sell what he wonted to sell me, to hell with what the customer wants.
  • cal4cal4 Posts: 14
    Have you noticed, the milage on each of the 2009 Tacomas went down 2-3 miles per gallon from 2008?
  • divwiddivwid Posts: 10
    HELP!! Have 2000 Tacoma--96,000 kms. Purchased in S. Ontario in 2003. Paid in full at purchase time. Received letter about undercoating defect. Holding off on dealership inspection as I am indecisive about how to handle this situation. New experience. Should local mechanic check it out first?? Called dealership. Said 10 Tacomas came in. Four pulled off road. Not prepared to possibly have to change vehicles at this time. LOVE our truck and very much needed. I am a young widow feeling proud to have purchased this beautiful set of wheels alone, but now intimidated by the "deals" Toyota is offering. Please advise on what I should do!!
  • cal4cal4 Posts: 14
    Your options are limited. Once you have been told your truck is unsafe if you continue to drive it, get in an accident because of the defect, your insurance company will not cover you since you were told it was unsafe. You have no real choice but take it in and go from there. I wouldn't wast the time and $ on your local shop looking at it since that shop did not manufacture the truck and will not fix or replace it. If only 4 out of 10 trucks got pulled by your dealer that is a mirical. My local dealer tagged every one I know of and quickly hid them, a couple of miles away, to avoid bad publicity and people asking questions when they went to the dealership to look at toyota products. I hae delt with nothing but Toyota schisters through out this mess.
    Verefi on the Kelly Blue Book, on line, what your truck is worth, make sure Toyota gives you 1.5 times that number and go buy a non Toyota product.
  • cal4cal4 Posts: 14
    The MPG went down 2-3 MPG and the price of Tacoma trucks when up 5.1% for 2009. But toyota is giving you a 1K coupon for a new one. Who is this favoring!?
  • what are they really doing with all the trucks, i seen car car carrier loaded with old tacoma going north on 75 in ky into ohio
  • tmiller159tmiller159 Posts: 25
    They are taking them to a salvage yard and crushing them. Not one part is being saved. Even the dealers are unable to obtain good used parts from them. Very sad. Reminds me of the EV1 electric cars that GM crushed because they were "too good" and had to go. A little worse though because there was nothing wrong with them.
  • divwiddivwid Posts: 10
    Dear cal4---Thanks for your input. Feel a little better now. Guess I will need to just "bite the bullet", take it into the local dealership here in S. Ontario and face what comes. Checked into Canadian Black Book for truck's value. Do feel better having done some homework and like this site too. Love my truck! But what will be will be! Females alone have to get some you know whats when dealing with the city dealerships. I am a small town girl---farm-raised, but this is hard on the nerves!! Thanks for your input. Keep the messages coming and I will for sure keep all you Taco. guys and gals informed of my experience. Hoping my wheels will come home with me. Gas prices insane here but would like to keep my Tacoma until I run it into the ground. Gently used, lady-driven, only 96,000 kms. (65,000 miles??) and 8 years old. Such a shame to see it in a scrap yard if it comes to that. Thanks guys!!
  • 2001taco2001taco Posts: 14
    Well we finally heard from Toyota on our 2001 . Book value and not a penny more is what we will be receiving ...I guess they really wanted to make sure I NEVER buy another toyota!
  • ldent1ldent1 Posts: 5
    If I received a letter does this mean I have a VIN# that is part of the buy back? I am taking mine in next week, because of the letter I received, to the dealership where I bought it 11 years ago brand new. It is a 1997 with 73,000 miles on it because I have a car and a truck. I am not seeing many 1997's that have been bought back. I have mixed emotions about this buy back because I cannot replace it but I would be a fool not to accept 150% of what it is worth on a 11 year old vehicle. Mine is in great shape and there are things that I would take off if they buy it back.
  • ldent1ldent1 Posts: 5
    I have the same truck with 73,000 miles and in great condition. I take mine in next week so I am curious what you received.
  • ldent1ldent1 Posts: 5
    What kind of truck was this 98? I have a 97 4X4 Extended Cab with 73,000 miles on it. Just wondered how fair this buyout was.
  • bigandybigandy Posts: 70
    Anyone have any idea what kind of percentage of pre-2004 Tacomas are passing the Toyota inspections? Thinking about buying something in the 2000-2003 range and would like to have some idea of what I might be getting into. I'm in California and I would have to think that most of the trucks around here are ok, but that's why I'm asking.
  • hockeyeasthockeyeast Posts: 43
    I received almost 9000.00 for my 96 4WD std. cab w/156,000 miles. That was fair!
    New payment suxs though.
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