Is There Room in the Luxury Market for Hyundai?

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Comments

  • captain2captain2 Member Posts: 3,971
    The Lexus LS is the car that made Lexus (not Toyota) what it is - has been THE top rated car of ALL cars (according to CR) pretty much ever since its inception 20 years ago. And it historically has led all others in both build quality as well as long term reliability despite the fact that the cars are technological tour-de-forces.
    But you really think it is a 'rip-off" ? The current LS460 can pretty easily get up to $70k, this is the price you pay if you want the best - and for those buyers that demand the best - worth every penny of it.
    Lexus is running a commercial right now that says something like "there are buyers that buy price, and there are buyers that want the car of their dreams" A luxury car buyer is one that is not easily compromised, and probably not one that would spend any money on a Hyundai branded product.
  • ateixeiraateixeira Member Posts: 72,587
    Camry's fit-finish is horrific for a Toyota

    My old college roommate just picked up a Camry Hybrid. The interior was actually quite nice, but what surprised me was the side mirrors weren't fold away.

    Not sure if all Camrys do that, or if it was just cost-cutting, or weight savings?

    The interior was fine IMHO. Maybe the hybrid gets some upgrades. It's probably $10 grand more than a base Camry, so it should.

    Any how, back to Hyundai, they did improve the Sonata's interior, last year right? They seemed to time it with the launch of the Genesis, which makes sense.

    That seems to be common practice. When VW started its march upscale, they used the A4 platform for the Passat, and materials were significantly upgraded. Then came the Phaeton.

    Subaru did the same thing in 2005. They upgraded the Legacy and Outback, and even the Forester got lots of those same upgrades in 2006, just in time for the launch of the Tribeca. I guess they were trying to pre-empt the "Over $30 grand for a Subaru?" comments.

    Now Hyundai seems to be doing the same thing. As if they were preparing people for the Equus.

    Will it work?

    VW failed, Phaeton was dropped, though they may try again. Passat is no longer on the A4 platform, I believe.

    Subaru also failed. The Tribeca never sold in significant numbers. The 2009 Forester dialed back materials quality, as did the 2010 Outback and Legacy (they're bigger, but the padded dash and fold-away mirrors are gone).

    Now it's Hyundai's turn. Can they pull it off?

    Genesis was a success but the Equus will be a much harder sell. I'm not sure they can pull it off, to be honest. It may be too soon. I'd recommend they take their time, let the market pick up, and at least face-lift the current Equus before trying to sell it here.
  • ateixeiraateixeira Member Posts: 72,587
    You may have bought into that Lexus commercial a bit more than the rest of us.

    Car of your dreams? I dreamed of Ferraris, not sedans.

    Even when you dream of sedans it's probably a Rolls or a Bentley or a Maybach.

    The LS is solid, no argument there.
  • fintailfintail Member Posts: 58,498
    Heck, you can load up a LS460 LWB to near 90K and the hybrid can hit 100K IIRC.

    It's an insanely fine car, but as someone else said, I don't know how many dream of it. I think it's more about people who want more isolation than an S or 7er provide.
  • backybacky Member Posts: 18,949
    Yeah, I am not surprised Lexus' ads would say that:

    Lexus is running a commercial right now that says something like "there are buyers that buy price, and there are buyers that want the car of their dreams"...

    They are counting on people thinking, "Heck, it is a lot more than something like a Genesis, but I've always dreamed of owning CR's top rated car."

    An LS is not in any of my dreams, either. I was always jealous of that Magnum guy, though, tooling around Hawaii in the red Ferrari (although it wasn't his). :)
  • ateixeiraateixeira Member Posts: 72,587
    Same here (Magnum's red one).

    Is the LS indeed CR's top rated car? I thought that honor went to the Infiniti M.

    CR is very practical, so they dole out points for space and efficiency, too. So luxury cars don't automatically win. My Sienna scores 93/100, which is very close to their best score, undoubtedly top 10.
  • m4d_cowm4d_cow Member Posts: 1,491
    That's what I'm trying to say. VW overestimated it's appeal thinking the relatively successful Touareg means people will be willing to spend even more for a VW. Phaeton is a good car, but it failed miserably due to it's double threat (IMO): badge and the fact that it's sibling A8 can be had for similar money. And even the Touareg is starting to slide down thanks to it's overly confident price increase.

    Hyundai is doing well right now, and I really don't want it to go the same path VW did.

    Camry's interior would be a very nice place with rich feel to it if they can do something about the poor fit-finish. Not sure about the hybrid though.
  • backybacky Member Posts: 18,949
    Yes, the LS garnered CR's highest score ever, at 99 (out of 100). Which shows that there's always room for improvement. The M35X is not far back, at 97.

    Sienna is 6th (as of April).
  • ateixeiraateixeira Member Posts: 72,587
    VW did price the Phaeton at more like $70k. So Equus should be down a notch or two on the price scale.

    And VW is crazy enough to bring it back.

    Touareg prices aren't too bad, but I saw a Q5 for a sticker-shocking $49 grand. For a teeny tiny V6 crossover.
  • bobadbobad Member Posts: 1,587
    But you really think it is a 'rip-off" ? The current LS460 can pretty easily get up to $70k, this is the price you pay if you want the best - and for those buyers that demand the best - worth every penny of it.

    The best? Really? I think a lot of luxury car owners would argue that!

    There is no doubt the LS460 is a great car in almost every respect. I say "almost", because their price is too high, and their warranty is very weak.

    Here's what I mean by "ripoff". I will bet you that Manufacturing costs for a comparably equipped LS460 and Genesis are pretty close. I'll bet they are within $2-3K of each other. Yet,,, the LS is sold at a price far above the Genesis. Where does the money go? No,,, not in your pocket. Not in the dealer's pocket. It doesn't even go toward a top notch warranty. It goes in Toyota's pocket. Don't misread me, I think it's great that Toyota is making great profits. I just don't choose to be party to it. I would feel cheated if I paid way more for a product just to line someone's pockets. Since I don't grin and drive around the neighborhood looking for attention, that LS badge is worth nothing to me. Now,,, if you want to give me an LS or a Genesis, I think I would choose the LS... if you would also give me a free 10 year warranty. :D
  • ateixeiraateixeira Member Posts: 72,587
    You may be overstating the importance of a long warranty.

    The bumper to bumper portion is only 5/60, right? Lexus' is just a year shy of that.

    I'm not sure about Lexus but I got price quotes for a 7/100 bumper-to-bumper warranty on my Sienna and it was something like $780, i.e. very cheap.

    Plus - that would give me a longer warranty than Hyundai, because the 100k from Hyundai is only on the powertrain. I care because it's things like power doors that break, not engines.

    Also - only the 5/60 portion is transferable. On my 7/100 the full warranty would be transferable.

    I just think you're overstating the importance of that warranty. Sure it's nice, but it was mostly just a confidence booster to get people back in showrooms.
  • backybacky Member Posts: 18,949
    'Course for about the same amount (maybe a little more) you could upgrade the standard Hyundai warranty to 10/100 bumper-to-bumper, transferrable.
  • captain2captain2 Member Posts: 3,971
    Don't tend to buy into any commercials, including the one that Hyundai runs that has a whole bunch of upset Germans in it. I do, however, think they (Lexus) are trying to make a point: there are folks (including many on this forum?) that'll buy almost anything because of price, and then there are those who want more....Think this is generally true. and applies to a lot more than automobiles. .
  • backybacky Member Posts: 18,949
    there are folks (including many on this forum?) that'll buy almost anything because of price...

    I doubt it. Otherwise we'd all be happily driving around in our Accent GS hatchbacks (no AC, no radio) or maybe a stripped Aveo or Versa--the cheapest new cars you can buy today.

    It's much more than price.
  • captain2captain2 Member Posts: 3,971
    the LS is sold at a price far above the Genesis.
    of course it is , the reverse would be true if Hyundai had the car (and the name) to do it. Hyundai would be quite happy to sell a $60k Genesis, if only they could get it. This is why the Equus should be an interesting test.
    I think you'll be having a real problem when all these Indian and Chinese cars get here - Hyundai, it turns out, been shafting us for years and years now! ;)
  • backybacky Member Posts: 18,949
    Unless those Chinese manufacturers send us the modern-day equivalent of the Excel. :)
  • bobadbobad Member Posts: 1,587
    I just think you're overstating the importance of that warranty. Sure it's nice, but it was mostly just a confidence booster to get people back in showrooms.

    I would have a lot more confidence in the Toyota Lexus if it had a 10/60/100 warranty.Paying that much for a car, I don't think I should have to spend a penny for repairs.
  • bobadbobad Member Posts: 1,587
    I think you'll be having a real problem when all these Indian and Chinese cars get here - Hyundai, it turns out, been shafting us for years and years now!

    Huh? I don't recall Hyundai spinning off an American sounding alias to try and fool people into buying their cars. ;)

    If Hyundai changes their name and jacks up the price to pay for huge marketing expenses, I will call it a ripoff.
  • captain2captain2 Member Posts: 3,971
    if anything there would be a greater chance that your car would be LESS reliable with a longer warranty. Manufacuters that HAVE to warranty their cars longer are the ones with checkered histories in that regard. The Korean mfgrs only came up with their longer warranties to temper customer fears about product quality. Had Hyundai, for example, not put such trash on the market in the 80s and into the 90s there would be no 100k warranty today. They did what they had to do to get people to buy their cars.
    Lexus and most of the other Jaspanese brands don't need to do this BUT If you want to have confidence in a Lexus all you really need to do is look up the reliability stats - I think you'll find them generally quite superior, befitting the luxury brand that it is. .
  • captain2captain2 Member Posts: 3,971
    this point being, that once the cars from India and China get here at prices significantly lower than what the Koreans have been selling for, how is anybody who thinks that Toyota/Lexus is ripping us off going to avoid the same conclusion about Hyundai :confuse:
    If you think that the folks in boardrooms in Ulsan are any less greedy, in it for the money, and/or any less of good businessmen ; I have a bridge for sale in Arizona; because they would happily price the Genesis at $60k or whatever they think they can get for it. The only problem they have with doing that - is all in a name.
  • bobadbobad Member Posts: 1,587
    if anything there would be a greater chance that your car would be LESS reliable with a longer warranty. Manufacuters that HAVE to warranty their cars longer are the ones with checkered histories in that regard.

    That's already been debunked. Everyone I know except you would rather have a longer warranty than a shorter warranty. People don't line up to pay $400-$800 for a shorter warranty, do they? Toyota doesn't run commercials proclaiming they have the shortest warranty in the business, do they? :blush:

    Sure,,, a long warranty is a sales tool. So are discounts, so are toasters, so are lifetime free oil changes. All are GOOD things, and add value to your purchase. A generous warranty adds considerable value to ANY car you intend to keep a while.

    The "checkered history" dig doesn't work any more. That ship has sailed.
  • ateixeiraateixeira Member Posts: 72,587
    Unless those Chinese manufacturers send us the modern-day equivalent of the Excel

    A look at crash tests from several cars they make today agrees with you.

    The Tata Nano actually fared well in the euro NCAP tests, though.

    captain makes a good point, though, the chinese will have a lower cost basis and can reverse-engineer competitors models for probably half the price.

    They will be a threat to Hyundai on the low-end, too. Maybe that's why Hyundai's timing in moving a bit upscale makes perfect sense.
  • ateixeiraateixeira Member Posts: 72,587
    Paying that much for a car, I don't think I should have to spend a penny for repairs.

    A warranty won't cover everything anyway. The only time I've had to go to a dealer for repairs, it was a chipmunk that made a home in my engine bay and chewed up the wiring harness.

    Not covered under warranty.

    So you could end up paying for repairs no matter how long the warranty is.
  • ateixeiraateixeira Member Posts: 72,587
    'Course for about the same amount (maybe a little more) you could upgrade the standard Hyundai warranty to 10/100 bumper-to-bumper, transferrable.

    Now I wish I had the details, but you're right - I got quotes for an aftermarket warranty and out of curiosity asked what it would be for an Entourage, and susprise - it was cheaper for the Toyota.

    I realize that's mostly a supply-and-demand thing, and the mere perception of Toyota being reliable drives the price down (else noone would buy it).

    But still. On the Entourage you're only paying to extend the B2B portion from 5/60 to 7/100, so it's just that extra 2 years and 40k miles and for non-powertrain items only.

    I decided to wait - you don't have to decide until the B2B portion is up.
  • captain2captain2 Member Posts: 3,971
    Everyone I know except you would rather have a longer warranty than a shorter warranty.
    if you think warranties are really worth anything then OK, but otherwise a longer than 'normal' is definitely a red flag. Think Chrysler Corp. here - generally subpar products (from a reliability perspective) with 'lifetime' warranties that turns out to be mostly worthless. Do I buy a Chrysler because it has a 'superior' warranty - heck no - what it tells me instead is that they are more than likely making crappy cars and to avoid them. 5 or 10 years ago I would have made the same comment about Korean cars and their 'superior' warranties
    I would rather have a car built well enough that I don't have to worry about using any warranty. Given that cars these days should easily get past 100-150k without ever visiting the repair shop and something not hard to do with well built cars with regular routine maintanance.
  • ateixeiraateixeira Member Posts: 72,587
    Gosh, now I disagree with both of you.

    It may have been a red flag for the first year or two, i.e. they needed it to sell any cars at all.

    What surprised me, though, was that they kept it going even after the quality improved.
  • captain2captain2 Member Posts: 3,971
    3rd party extended warranty costs can give the autobuyer a good handle on any vehicle's actual (and perceived) cost over a given period of time. Buy the one with the cheaper warranty costs and you likely have bought a 'better' car - at least from a quality/reliability perspective. .
  • captain2captain2 Member Posts: 3,971
    what I think they found was that they boxed themselves into a corner - the carbuyer grew to EXPECT the Korean car warranty along with the Korean car price and discount. They couldn't go back even if they wanted to. The D3 brands are now in much the same situation.
  • ateixeiraateixeira Member Posts: 72,587
    Dodge has the Lifetime Powertrain warranty now, and that appeased a few folks that were worried about, for instance, the minivan transmissions.

    But that only goes so far - they cheapened the materials so much that I actually think the previous van was nicer inside.

    Any how, that effort clearly did work as well as Hyundai's effort, despite the longer duration.
  • bobadbobad Member Posts: 1,587
    you think warranties are really worth anything then OK, but otherwise a longer than 'normal' is definitely a red flag. Think Chrysler Corp. here - generally subpar products (from a reliability perspective) with 'lifetime' warranties that turns out to be mostly worthless.

    I should have said "All things being equal". I would never purchase a car with a record of poor quality, regardless of warranty. I rate the Genesis and Toyota LS460 about equal, so I take the Genesis because of the superior warranty**

    **I rate them equal, because although the Toyota LS 460 is a tad nicer, it's more expensive. In my world, inexpensive is still good, expensive is still bad.
  • backybacky Member Posts: 18,949
    ... a longer than 'normal' is definitely a red flag.

    Let's see, now... the Lexus division of Toyota has a longer warranty than the normal Toyota warranty. OMG!!! Red alert!!! Watch out for those Lexus vehicles--obviously their quality is worse than that of Toyota's!!!
  • backybacky Member Posts: 18,949
    this point being, that once the cars from India and China get here at prices significantly lower than what the Koreans have been selling for, how is anybody who thinks that Toyota/Lexus is ripping us off going to avoid the same conclusion about Hyundai

    The answer to that is pretty darn obvious, at least to me. Question: how many car buyers thought Toyota, Honda et. al. were "ripping us off" in the mid-'80s when they went to their Hyundai dealer to check out the $4995 Excel, then went to the Toyota and Honda dealers and found their cars were about twice as much? Answer: not very many, including me. For example, in 1988 I checked out the Excel, found it... lacking (to put it kindly), and had no problem spending twice as much on a Civic LX. It was worth it.

    So let's see what kind of quality the Chinese manufacturers deliver to us before making prognostications that people will feel "ripped off' by Hyundai. If they can deliver comparable quality right off the bat to what Hyundai offers, at a much lower price, obviously that will impact Hyundai, and all other automakers, eventually (I say eventually because it will take a lot of proving before I will trust the quality of a car from a Chinese manufacturer, based on what I know now.) But I for one would be utterly amazed if the quality will be at that level from Day One, especially since quality is a moving target and Hyundai is improving year after year.
  • lemkolemko Member Posts: 15,261
    I bought the car I dreamed of - the Cadillac DTS Performance.
  • m4d_cowm4d_cow Member Posts: 1,491
    I agree with Backy on this one, after trying those Chinese brand cars, you'd choose Kia-Hyundai any day, at least until they finally improve, but that'll take years.
  • captain2captain2 Member Posts: 3,971
    had no problem spending twice as much on a Civic LX. It was worth it
    as it would be today spending the extra money on one of those real luxury cars ;)
  • ateixeiraateixeira Member Posts: 72,587
    Paraphrasing here, but I read this:

    The Japanese took 20 years.
    The Koreans took 10 years.
    The Chinese will do it in 5.

    We'll see.
  • fintailfintail Member Posts: 58,498
    The Chinese have been making in-house cars for 5 years already, and I don't see a lot of progress. The creative copies are amusing though, always good for a laugh.
  • captain2captain2 Member Posts: 3,971
    the 'new' LaCrosse is apparently very much a Chinese creation and also supposedly one of the reasons (the Chinese market) that Buick didn't go the way of Pontiac. Don't underestimate the Oriental ability to copy anything, The Japanese did it to the Americans back in the 60s, the Koreans then did it to the Japanese much more recently than that, and now I guess we can expect the Chinese to 'out Korea' the Koreans.
  • tjc78tjc78 Member Posts: 17,058
    rate them equal, because although the Toyota LS 460 is a tad nicer, it's more expensive. In my world, inexpensive is still good, expensive is still bad.

    Why do you compare a Lexus LS460 to the Genesis?? They don't play on the same playing field. The Genesis is a nice ride... very nice. It is not a luxury car. Its an upscale car on par with the Avalon, Maxima, the new LaCrosse etc. Is it at the top of that class? Probably, but still has a long way to go.

    The upcoming Equus might be a bit closer to the LS 460. However, at the price point they are looking to sell it at the advantage to the Hyundai goes away a bit IMO.

    2025 Ram 1500 Laramie 4x4 / 2023 Mercedes EQE 350 4Matic / 2022 Icon I6L Golf Cart

  • ateixeiraateixeira Member Posts: 72,587
    I mean 5 years from the first Chinese branded car sold here. That's how long it will take them to gain acceptance.

    I agree that some of the copycats we see are downright comical, you may recall recent ones from the C4C thread.
  • captain2captain2 Member Posts: 3,971
    The "checkered history" dig doesn't work any more. That ship has sailed.
    only that it is one of the reasons that Hyundai can never be a luxury brand. Would suggest that your head may be in the sand if you don't recognize the continuing impact of those truly cheap Korean cars of 15-20 years ago. The Korean warranty and the Korean prices are proof that the ship hasn't sailed and that it is still in port.
  • fintailfintail Member Posts: 58,498
    But the Chinese Buicks are overseen by people who understand western standards of design and assembly/materials quality, right? Copying a look is one thing, copying a package is another....and I won't even get into safety engineering.

    I look at historic Japanese and Chinese industry - over the past 100 or more years, and I have to have a better feeling for what Japan can build. Those shamelessly tin-can 1958 Datsuns etc were closer to the competition than the Cherys and Geelys of today. I'd also expect a 1989 Excel to be a better product than one of those fake C-class.
  • captain2captain2 Member Posts: 3,971
    The upcoming Equus might be a bit closer to the LS 460. However, at the price point they are looking to sell it at the advantage to the Hyundai goes away a bit IMO.
    agreed and why the Equus should be some sort of litmus test, for it to sell at a similar price it will have to be significantly better OR Hyundai/Genesis will have to be established as a luxury brand - a brand (and car) to aspire to. IMO both are unlikely - at least in the forseeable future.
  • carolinabobcarolinabob Member Posts: 576
    LS460 is highest rated of ALL cars, only one with 99 points on their scale. M35 is highest in its bracket in April issue with 97 points. Genesis is highest in its bracket with 92 points. FYI Azera has 86 points based on 2006 test and is in same class as Genesis, Lexus ES, Acura TL, etc. All considered Upscale other than luxury.
    Their publications sometimes use different ways to categorize cars, sometimes by price, sometimes by type. It gets confusing.
    The April issue is one devoted totally to cars so has a lot of information. Their quarterly Buyers Guides for cars are based on the information at the time they did their testing. So they may have tested a car four years ago and are still describing that car, except for pricing and maybe mentioning significant updates.
    I had an ongoing discussion with CR re: how they award points. They won't say. Car and Driver gives you a chart when they test a car. Consumers Guide has a lengthy chart with numbers and narrative for each area evaluated. With those, you can pick out what is important to you and come up with your own scores. With CR, who knows why they give scores they do? Comparing scores to the "circles" doesn't work.
    Also, the only "Con" for the Azera was fuel efficiency at 19 MPG on regular. Guess what? Their much beloved Infiniti M35 gets the same 19 MPG on premium, but that is not a "con."
  • carolinabobcarolinabob Member Posts: 576
    Timing probably isn't right, even before the economic downturn. Toyota/Lexus just happened to time it correctly. After all, those were the years of "Greed is Good" and you had to have the toys to prove you were greedier (more successful) than the rest. And Lexus was cheaper than MB, BMW, etc.
    Interesting that Honda/Acura was actually first, but Acura never really caught on. Lots of people like them, they are good cars, but don't have the luxury brand cachet or recognition that Lexus has.
    Mazda tried to get into the upscale sedan market and failed. The luxury/prestige market is a lot different from the Sonata/Camry/Accord market.
  • captain2captain2 Member Posts: 3,971
    we'll certainly see, proof will be in the puddin' as they say, but I would be willing to bet that the Chinese (and Indian) entrants will be good enough soon enough to have folks like bobad screaming about how those nasty Koreans have been shafting us for all these years with unnecessarily high prices.
    I agree with the poster who thought that Hyundai, seeing that they are about to lose the low end of the market, are forcing the upmarket move much like the J3 brands did in the 90s - about the same time that the Japanese starting shafting us ;)
  • captain2captain2 Member Posts: 3,971
    In the case of Acura I seem to remember the Legend at close to $40k was a perfectly competent competitor to those German makes, and also relatively successful due, in no small part,to the good name that Honda had at the time.
    What has hurt Acura as a lux brand, to me, is their continued presence in the cheaper 'rice rocket' market, starting with the Integra and today with the TSX.
    Hyundai seems to be making the same mistake with the Coupe.
    And agree, the lux/prestige market (as you seem want to call it) has as much to do with name and consumer perceptions as it does with substance.
  • fintailfintail Member Posts: 58,498
    Right now the Indians make a marginally competitive tiny car that would never catch on in NA, and all the Chinese have that could be called competent are joint ventures with western companies. I think there's still a curve here, and the safety regs for non safety cell pod cars will be the hardest barrier to pass - unless of course we lower our standards in the name of globalization.

    I don't think there are unnecessarily high prices for any car that sells. An S-class is expensive, but my local dealer hasn't had any screamer ads or sweetheart lease deals to clear out the last of the 09s, so the market must accept the prices - and in that they are correct. It may be a certain someone's opinion that prices are too high...but a Genesis isn't cheap either. If it sells, it's OK.

    I agree with your idea of why Hyunda is moving upmarket - in preparation for possible new competitors on the low end. It might be a good time for the swoopy H to improve its low end, too, like the Japanese have done - a new Civic or Corolla is more refined than the average Accord or Camry of 20 years ago.
  • m4d_cowm4d_cow Member Posts: 1,491
    Well, to be fair the Chinese doesn't have one advantage many other countried' manufacturer do: the advantage of readily available modern technology. In comparison, the Koreans get American, Japanese, and even some German technology. The Japanese back in it's earlier days received American technologies. The Chinese pretty much had nothing until very recently. So IMO the Chinese are just at the starting point, gotta wait and see what they can do a few years from now.
  • colloquorcolloquor Member Posts: 482
    I know this is comparing apples to oranges, or better yet gold to tin in a monetary sense, but I have an interesting comparison in terms of reliability, albeit only one statistical sample on each end of the scale. One of my professional colleagues has a 2007 LS460, and it's been in an out of the shop for the past year and a half with all kinds of niggling, but not disabling problems. First, it was a cruise control problem, next an ECU problem, and lately, an auto HVAC problem. None of these problems are driver or operator induced.

    On the other end of the scale is my wife's 2006 Hyundai Elantra GLS. At the price we paid, we could have bought 5 Elantra's for the price of one LS460. Problems - none, since delivery in December 2005. Not one single niggling problem in almost 4 years, and no trips to the dealer for any warranty work - only standard oil changes, coolant drains, tire rotations, etc.

    Would I prefer an LS460 - of course, as anyone would, but it's an interesting observation nevertheless.
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