Is There Room in the Luxury Market for Hyundai?

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Comments

  • captain2captain2 Member Posts: 3,971
    It is about whether or not Hyundai as a corporation is ready for the luxury car market.
    and also with that, of course, whether the car buyer is realdy to accept Hyundai as a 'player' in that market. Hyundai itself has shown to be perfectly capable of producing some quite impressive automobiles, it's more about whether the consumer can recognize that fact.
    IMO the Equus (or whatever they call it) will be a better test. At $50k + I believe they run the same risks that VW did with the Phaeton. Is a Hyundai that costs $50k any more illogical than a VW that costs 70?
  • tjc78tjc78 Member Posts: 17,058
    Is a Hyundai that costs $50k any more illogical than a VW that costs 70?

    Its less IMO. At 50K at least you are not directly competing with the benchmarks of the class (7, S, LS). At that price level you still are going against mid-level contenders. The question will still remain whether or not someone will go for a GS or E class or say "That Equus is the same $$ and is roomier and offers a lot more". If you want to compare the Genesis in the same way to a 3 or C the same reasoning applies.. Of course, throw out the snob factor and brand prestige at the door!

    I really think bringing the Equus over here is a mistake. The Genesis isn't exactly selling in huge #s, combine that with the still slow economy and the timing isn't right.

    OTOH if the economy starts surging back in the next 2 - 3 years maybe you take the Equus, Genesis, Veracruz, and a Sonata turned lux (ala Camry to ES350) and maybe you have the beginnings of a lux division.

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  • ateixeiraateixeira Member Posts: 72,587
    Is a Hyundai that costs $50k any more illogical than a VW that costs 70?

    Very good question...but 15 years ago you would have said the same thing about a $30k Hyundai.

    Heck, even ONE year ago you would have felt that about a $40k Hyundai.

    Are they ready to push $50k? Given enough time, and maybe a face lift to the Equus, then they'll have a shot.
  • captain2captain2 Member Posts: 3,971
    well, if you look at it relative to say the 1990 LS at a smidgen over $40k (ar the time) vs. something over 50 for one of those big German sedans then don't we have a similar situation with a $55k Equus (pirce guess) vs. a $70k LS? The Phaeton was and is a marvelously 'luxuroius' car - every bit the equal of its German competiors- that never could get into the luxury ranks - not because of the car but because of the name and because of where it was sold. Hence a parallel with what I think Hyundai is attempting.
    IMO folks that spend $40k on a car are much more plentiful than those that can and will spend 50 or 60. And those that do spend the 50 or 60 are likewise more likely to be buying a badge. I agree that a $50k Hyundai may be a mistake.
  • captain2captain2 Member Posts: 3,971
    point taken - I was one that didn't think the market would accept a $30k Hyundai either (the Azera) - back in 06. Which points to an interesting question - did it really? :confuse: The Azera never a real success when compared to the Avs, Maxs and the like despite being several thousand cheaper.
    Now here comes the Genesis, also not selling in big numbers but even more expensive. So is the carbuyer really comfortable with a Hyundai product costing that much money? Think that sales numbers would indicate that there is some sort of price 'ceiling' for a Hyundai branded product although some allowances must be made for the crappy economy. Eihter way, a lot to do with any place Hyundai might find in the luxury market.
  • ateixeiraateixeira Member Posts: 72,587
    I didn't mean Azera, I meant the Genesis.

    I believe most Azeras sell in the mid-high 20s.
  • captain2captain2 Member Posts: 3,971
    I know, but it was the Azera that at about a $30k sticker, that was Hyundai's first effort at a semi-premium upscale sedan. Understand that they were discounted into the mid 20s rather quickly - something else that would indicate to me that the car buyer is not ready for an 'expensive' Hyundai, never mind one intended (Genesis sedan or Equus) to butt heads with those J3 and German standards.
  • tjc78tjc78 Member Posts: 17,058
    then don't we have a similar situation with a $55k Equus

    Quite possibly. Only time will tell if Hyundai can pull it off. I still don't see that many Genesis (not even one a week) but I see tons of similarly priced ES350s. Many non car nuts buy by badge alone which will discount Hyundai immediately. So, in a nutshell the Equus will most likely end up just like the Genesis, being sold to enthusiasts who know what a great value it is.

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  • captain2captain2 Member Posts: 3,971
    will most likely end up just like the Genesis, being sold to enthusiasts who know what a great value it is
    agreed, but obviously not enough for any acceptance into the fellowship of luxury car mfgrs. is it?
    There will be some folks that buy a car like that because they appreciate what it is and what it can do (think BMW) and there are others that just want others to see it in their driveway. In either case, not someone that would buy a Genesis.
  • tjc78tjc78 Member Posts: 17,058
    agreed, but obviously not enough for any acceptance into the fellowship of luxury car mfgrs. is it?

    No, and neither is the Genesis. Heck, I own one and can say that!

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  • captain2captain2 Member Posts: 3,971
    No, and neither is the Genesis. Heck, I own one and can say that!
    but, don't you agree that it could be - perhaps someday- probably sold at a dedicated new 'Genesis' dealer, not as a Hyundai and possibly even at a slightly higher price?
  • tjc78tjc78 Member Posts: 17,058
    not as a Hyundai and possibly even at a slightly higher price

    Absolutely! I believe someday Hyundai will have a lux division. Its just not the time yet. IMO the Genesis is every bit as "luxurious" as an Acura or an IS/ES350 however, its carries no more prestige than an Avalon/Maxima or even something like the new LaCrosse.

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  • captain2captain2 Member Posts: 3,971
    I do believe that Hyundai is gettong on the right track - no longer does the carbuyer think that Hyundai=junk, probably getting to be more like 'oh, a Hyundai nort bad cars at all. It is when Hyundai = good (or better) then I think it is time to launch things like the Genesis/Equus - when being a Hyundai product is perceived an asse,t not a liabililty. May happen more quickly than it took Toyota etc. to live down their indiscretions, but still a few years away (at least) before anything Hyundai is luxury, IMO.
  • tpricetprice Member Posts: 46
    I've had my Genesis for 3 months now and so far am completely satisfied with the car - probably more than satisfied. I had the windows tinted last week and the guy who owns the tinting business was not familiar with the car - it will take time but more will get to know the car and what it is about. I have to say that a couple of people (my supv and her supv come to mind) kind of acted like I had bought a substandard car when I told them I had bought a Hyundai - just a lot of pre/ill concieved prejudice out there. Our other two cars are Acura MDX and RL - no complaints there either - both are great. As I've said before, I do think the dealers need to step up their game a little. We've owned Lexus and Infiniti's (in fact, was within a breath of getting M35 when decided to go for the Genesis!) as well and just think there tends to be a little "going beyond what is expected attitude" in terms of how you are treated. Otherwise, continue to think the Genesis is a "diamond in the rough" - if only people can get past their prejudice against the product I think they would be extremely happy with what they would find...so far I sure have been.
  • bobadbobad Member Posts: 1,587
    I agree that a $50k Hyundai may be a mistake.

    A mistake in what way? What are the consequences of shipping some Equus over here for sale? What's the down side?
  • testerman1testerman1 Member Posts: 2
    not in this economy
  • flyboy15flyboy15 Member Posts: 1
    You can say that again
  • colloquorcolloquor Member Posts: 482
    If VW can go from selling only a $1,295 MSRP Beetle in the '50s into the very early '60s to their upmarket prices and vehicles of today, Hyundai can certainly do the same, and do it in a much shorter period of time.
  • m4d_cowm4d_cow Member Posts: 1,491
    A mistake in what way?

    A mistake in timing, given that: 1. The economy is still on a slump, and 2. The market is still warming up to Genesis. Like I said a lot of times before, Hyundai is rushing it... risky move at best.

    What are the consequences of shipping some Equus over here for sale? What's the down side?

    That it might end up the same way Phaeton did? I can think of 1 possible downside: big loss of money from Equus' poor sales. OTOH given Hyundai's profit these days, Hyundai may be able to afford it afterall...
  • m4d_cowm4d_cow Member Posts: 1,491
    I do believe that Hyundai is gettong on the right track - no longer does the carbuyer think that Hyundai=junk, probably getting to be more like 'oh, a Hyundai nort bad cars at all.

    While there are still people out there thinking Hyundai=junk, I agree with you, most people no longer think of Hyundais as junk. More like a regular entry in it's class, not great, but not bad either.

    As of now, the title of junk in people's minds now goes to many GM and Chrysler products :P
  • oldidroldidr Member Posts: 4
    I'm on the verge of buying a Genesis ... fully loaded ... MSRP $42,050 or thereabouts. All of its refinements notwithstanding it is at a price point a bit below the Infiniti M35 and quite comparable to the Lexus ES350. Getting into this price arena dictates service comparable to Infiniti and Lexus and Hyundai's not going there. A loaner when the car's in for service, even MINOR service. A bath when in for service. Until and unless they give Infiniti and Lexus service perks in a car at the $40K+ ballpark level their image will hold them back. I like the car enough to forgive that inconvenience (I've owned three Infiniti's and one Lexus) but there's a piece of me that's grumbling about the hassle of having a fellow worker shlep me to and from the dealership or having to rent a ride from Enterprise. Bart
  • ateixeiraateixeira Member Posts: 72,587
    The Azera was testing the water, the Genesis was when they really dove in.

    I mentioned it a bit earlier, but the local dealer only orders them with the premium package, so they're all well over the $30k price barrier.
  • ateixeiraateixeira Member Posts: 72,587
    I'm sure there will be people like you who expect and even demand that sort of red carpet treatment (and are willing to pay extra for it).

    I'd compare the Genesis to the GS, not the ES. Bigger and rear drive.

    Let's see what they do when they roll out the Equus. You do bring up a good point - expectations are different as you creep up that price ladder.
  • steverstever Guest Posts: 52,454
    That it might end up the same way Phaeton did?

    "The Phaeton will triumphantly make a return to the U.S" in 2011. Spy Photos: 2011 VW Phaeton (Straightline)

    So maybe Hyundai actually has their timing right and it was VW who jumped in a bit early?
  • ateixeiraateixeira Member Posts: 72,587
    VW jumped in too deep.

    They really should have debuted the Passat CC first, before the Phaeton.

    Hyundai was smarter and inched upward.
  • captain2captain2 Member Posts: 3,971
    and I'm confident the 'new' Phaeton will be every bit as good a car as the orignal was.
    'Triumphant retun' for what - another failure? All because they fail to understand that folks don't look to VW for 'luxury' cars? A lesson I'm not sure that Hyundai understands either :confuse: r
  • captain2captain2 Member Posts: 3,971
    I guess you missed what happened with the Phaeton? If the car buying world is really ready for a Hyundai branded product that sells at some number north of $50k, then I stand corrected.
  • LASHAWNLASHAWN Member Posts: 303
    I think VW's problem with the Phaeton was that were asking waaaayyyy too much money for it. The first time I looked at one I thought man what a nice, clean looking car. Then I saw the MSRP of $72k, I was shocked, there's no way any of the salesmen will sale this car for that price. They only sold 2 that year. I think if VW had priced it somewhere around $50k+, than maybe it would still be here.

    With Hyundai bringing over the Equus and at a $50k+ starting price, they will do just fine. I think or I've read somewhere that the total sales Hyundai is projecting is only about 10k units or so. Can you imagine how big their ego will be if they end up selling twice that? We all must prepare for it, Hyundai will soon be where the General once stood.
  • tjc78tjc78 Member Posts: 17,058
    We all must prepare for it, Hyundai will soon be where the General once stood.

    Wait a minute here.... Hyundai is growing, being accepted more and more, and makes good cars. However, if you think Hyundai will become what GM was in the 50s, 60s, and 70s they have a loooooooooooooong road to go! Actually, I don't think any auto maker today could enjoy that kind of success and market share. There are just too many players.

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  • fintailfintail Member Posts: 58,498
    I can't see 10K of those things selling as they look now - with that invisible styling and ridiculous hood ornament. It's almost like Chinese styling, and I don't mean that in a nice way.

    GM once held 54% of NA market share. Not repeatable in the modern economy.
  • ateixeiraateixeira Member Posts: 72,587
    Well said.
  • bobadbobad Member Posts: 1,587
    A mistake in timing, given that: 1. The economy is still on a slump, and 2. The market is still warming up to Genesis. Like I said a lot of times before, Hyundai is rushing it... risky move at best.

    I still don't get what you are saying about a "risk".

    The Equus was a done deal before the economy turned down. Hyundai is not counting on the USA market. They are simply going to sell a few luxury cars in the USA. It costs precisely zero to try to sell some here. If they fail, there is always the rest of the world. Toyota gambled with Lexus, VW gambled with Phaeton, but I don't see any gamble with Equus. A gamble is a gamble only when there is money at stake.
  • ateixeiraateixeira Member Posts: 72,587
    Not quite - they have to certify it with the EPA, adjust the bumper height to US requirements, train dealers to sell and service it, stock spare parts, market it, etc.

    It certainly is much cheaper than a ground-up design, but there are still plenty of costs.
  • captain2captain2 Member Posts: 3,971
    VWs are relatively expensive in those markets that they compete - Hyundai is relatively cheap in those markets they compete. The carbuyer expects the VW to cost a bit more, and he expects the opposite as far as Hyuindais are concerned. Not so sure that there is a whole lot of difference in a $70k VW vs a $50k Hyundai, Both vehicles much too much .for the brandnames they sport.
  • captain2captain2 Member Posts: 3,971
    I also now will put Hyundai on some level even above the D3, but still below the J3. IT is when somebody can look me in the eye and tell me (with a straight face)* that a Hyundai product is better for example than the corresponding Japanese one, cost independent - that is when Hyundai ought to be trying to move upmarket - preferably with a new brand.

    * thinking, of course, that you H fanboys will line up to tell me just this, I say go ahead and have at it - although I do suggest you bring your A games ;)
  • backybacky Member Posts: 18,949
    IT is when somebody can look me in the eye and tell me (with a straight face)* that a Hyundai product is better for example than the corresponding Japanese one, cost independent - that is when Hyundai ought to be trying to move upmarket - preferably with a new brand.

    Unless they had smiles on their faces at the time, the folks at CR (notorious Hyundai fanboys that they are ;) ) have done this already:

    Hyundai Genesis 3.8 - Rated over the Lexus ES350, Acura TL, and Nissan Maxima--regardless of price.

    Hyundai Elantra SE: Rated over the Civic EX, Corolla LE and Sentra 2.0S--regardless of price.

    Hyundai Santa Fe Limited and Hyundai Veracruz SE - Rated over the Honda Pilot and Nissan Pathfinder--regardless of price. (Santa Fe was one point below the Highlander Limited, although the tested Highlander was $8k more than the tested Santa Fe.)

    As you probably know, CR's rankings within one of their categories do not take price into account.

    So I am glad you agree that Hyundai ought to be trying to move upmarket--which btw they have already done over a year ago.
  • backybacky Member Posts: 18,949
    A loaner when the car's in for service, even MINOR service. A bath when in for service.

    My Hyundai dealer gives a free "bath" (for the car, anyway) for even oil changes--for any car. And the oil changes are free. They don't give free loaners for every service, but they do drive customers home or to work, and even back again if needed. So shop around to the Hyundai dealers in your area--you might find one that offers the level of service you want. Maybe not cappuccino, though. ;)
  • bobadbobad Member Posts: 1,587
    A loaner when the car's in for service, even MINOR service. A bath when in for service.

    I think any Hyundai will give you a loaner if you ask. I certainly got one. They also give you lifetime free oil changes, if you ask.

    Backy, I don't trust strangers washing my cars. The paint on my 3 year old Sonata looks brand new, and I want to keep it that way. :D

    Took the Sonata into the dealer yesterday for a TSB. The dealer's old building was fine, but the new is great. Fresh coffee, nice TV, VERY friendly staff, only me and 1 other customer in the 40 minutes I was there. I spent 30 of the 40 minutes schmoozing with staff and sitting in Genesisisiszzz. I don't believe in "love" for a metal object, but I'm at a loss for the right word.
  • backybacky Member Posts: 18,949
    I check out HOW they wash cars before I let them touch it. Hand wash or all-cloth wash, fine. Brush wash, NO WAY.
  • colloquorcolloquor Member Posts: 482
    I believe I may have a track record to do a true comparison - cost independent...

    We're basically small car lovers in this family, and we owned a 2003 Honda Civic LX, purchased new in January 2003. Sold it in November 2005, and bought a new 2006 Hyundai Elantra GLS. My daughter has a 2004 Toyota Corolla LE, purchased new in February 2004. All were or are automatics.

    The Civic had five warranty claims within the first 18 months of ownership, two of which disabled the car mechanically, and in each case, the car was kept at the dealership overnight for repair. The Corolla has had three warranty claims, and none were significant to keep the car at the dealership overnight. In both cases, the fixes were made on the spot while she waited.

    The Elantra has had zero warranty claims since purchase in late November 2005. All it has required is routine maintenance.

    Moreover, we also owned a 1990 Civic which required a new ECM within the first 6 months of ownership, and niggling problems continued until we sold it 3 years later.

    Statistically, I realize it's a very small sample, but for one who has owned Japanese cars, as well as European cars since 1968, I must say that I'm impressed with Hyundai.
  • m4d_cowm4d_cow Member Posts: 1,491
    Hyundai is not counting on the USA market. They are simply going to sell a few luxury cars in the USA. It costs precisely zero to try to sell some here. If they fail, there is always the rest of the world.

    I disagree. Hyundai IS counting on US market. The only other huge market is China and the Chinese love their Audis and VWs.

    It'll cost way more than zero to sell Equss here. Like Ateixeira mentioned already, EPA testing, dealer training, etc... and let me add more:
    Promotions, preparations, shipping costs, and not to mention Hyundai needs to stock dealers with spareparts. Do you honestly think it cost little? Think again.

    Toyota gambled with Lexus, VW gambled with Phaeton, but I don't see any gamble with Equus. A gamble is a gamble only when there is money at stake.

    But there IS huge money at stake. Toyota didn't gamble much with Lexus. Like I said earlier, those in the know were already aware of Toyota's reputation as a luxury car maker, while those not in the know were lured with Lexus' top rate service which no other manufacturer offered back then in US (sadly Lexus no longer offer such amazing service these days). VW gambled with Phaeton, yes, and failed.

    It all costs money.
  • m4d_cowm4d_cow Member Posts: 1,491
    HOly *******..... VW's gone loco again... :confuse:

    IMO neither Hyundai nor VW got the timing right. Hyundai got into the water too early, while VW shouldn't have gone there at all. If and IF Phaeton was sucessful, then it would've cannibalized Audi A8. Mondo ridiculous, honestly....
  • m4d_cowm4d_cow Member Posts: 1,491
    We all must prepare for it, Hyundai will soon be where the General once stood.

    There's no way it'll happen. Toyota was the last one to pull such success back in the 90s and even if it's back to it's prime condition it'll never return to those glorious days. Like others said, there are too many players now.

    At $50k Equus is already expecting too much. Another poster said it right: different price level, different expectation. Why can't Hyundai wait for the market to fully accept Genesis first, or at the very least, prepare dealers to meet the luxury class expectations.... People in this class don't expect to get the car for the money, they expect to get the car AND the luxury ownership experience for the money.

    I agree with your statement that at $50k Phaeton would still be around, OTOH if that happens Equus will be crushed down. Phaeton has better technology, better cabin, better styling, and more.
  • backybacky Member Posts: 18,949
    Why can't Hyundai wait for the market to fully accept Genesis first...

    The Genesis sedan is already outselling several competitors, after being on the market for only a little over one year. What do you consider "full acceptance"?
  • m4d_cowm4d_cow Member Posts: 1,491
    I mean as in the public see Hyundai as a true near-luxury market player, with proper product (done) and matching customer service quality (not quite, yet)...

    At the moment Hyundai is still working to find a firm step in the near luxury class, and suddenly it wants to move up? You can still see a lot of value shoppers in the $30-40k range, but in the $50k class, they're few and far in between....

    Near luxury, I won't argue. It's on the way. However to make an actual firm step I expect Hyundai to train most, if not all dealers to meet the class requirements first, and it's not happening yet.
  • backybacky Member Posts: 18,949
    Do ya think maybe, just maybe Hyundai has some plans for making sure the Equus is sold and serviced with proper standards? Just maybe??

    Hyundai now has some real-world data on how its dealers have handled the Genesis. I would expect Hyundai to use that data to plan its training for the Equus, and even to winnow out dealers who have not demonstrated they are up to snuff in selling and servicing the Genesis. They have lots of customer surveys for sales and service to look at, plus input to Customer Service etc.
  • m4d_cowm4d_cow Member Posts: 1,491
    Everything is possible. Well, when they show up with actual results I'll be ready to change my mind. I'll just wait and see...
  • bobadbobad Member Posts: 1,587
    But there IS huge money at stake

    Millions, not billions like a normal roll out. That's not "huge" to the 4th largest car maker in the world.

    Converting from Korean to USA specs is probably very minimal, and most tooling and design was already done on Genesis. Dealer training is almost nothing, parts distribution not real costly. Advertising is the biggest costs by far. If Equus fails, it won't hurt Hyundai badly neither financially or strategically.
  • backybacky Member Posts: 18,949
    I think the new Sonata is much, much more important to Hyundai, strategically and financially, in the USA than the Equus. I expect Hyundai will focus on the Sonata rollout in early 2010 and hold off on the Equus until later in 2010 so they can put some money and focus behind each rollout. But they have other rollouts in 2010-2011 too.

    What will be interesting is how they position the Veracruz replacement, in 2011 (?). That could be a good time to launch Genesis as a brand, with an entry-level luxury sedan, a luxury sedan, a luxury SUV, and sporty coupe. Or maybe hold off on the Equus to 2011 and launch the Veracruz 2.0 about the same time.
  • toyetoye Member Posts: 351
    backy...
    Your timetable about the "future" Genesis brand is also my best guess. My guess is that we may have some clues of what Hyundai will do with the future of the Genesis at the Detroit Auto Show.
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