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Volkswagen Jetta Maintenance and Repair

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  • gregj777gregj777 Member Posts: 67
    And do we know of any Cavaliers/Sunbirds with 100K/10 yr powertrain warranties??
  • ramonramon Member Posts: 825
    take it for what's it's worth. You know it's true right?
    what's the point of having long warranties if the dealerships treat customers like crap?
  • markz2kmarkz2k Member Posts: 112
    Read the fine print. Yes it's 10/100K. But only as long as the original owner (or Immediate family member) owns it. If you sell it, it goes down to a 5/50K warranty for the next victim er.. purchaser.

    So, if you decide to get rid of it cause you've been having problems after the 2/24K expires, the next buyer doesn't get the 10/100K that you or he might have thought. If he doesn't check, he'll be in for a surprise when he needs it. And, like ramon mentioned, what good is the warranty when the dealers can't/won't fix the problem(s)? (Or don't care enough to try?)
  • gregj777gregj777 Member Posts: 67
    I guess you have a bad dealer. I don't.
  • sliksterslikster Member Posts: 5
    ok the ENGINE LIGHT WAS NOTHING
    i was just freaking out
    for all the people out there
    IF THAT EVER HAPPEns like the check engine light comes on than you need to open your gass tank and close your CAP TIGHT and drive around and your light will go offf =)
    talk to you gusy later
    SunnY
  • ramonramon Member Posts: 825
    hyundai have a mega long warranty as well? I wonder why.... Just teasing. I rather get a VW than a Hyundai if they are the last 2 cars in the world.... Hmm... maybe a pair of rollerblades aren't that bad after all. ;-)
  • bluejettabluejetta Member Posts: 272
    Thanks to the likes of Ralph Nader and Al Gore, all cars will experience more and more check engine (CE) lights for reasons that would never occur before.

    Doesn't matter whether it's a VW, Honda, Kia or Mercedes, almost all owners will experience the dreaded check engine light at one time or another.

    It can be something as simple as a loose gas cap or a pinhole is some emissions hose, or it can be something major too.

    All cars for the 2001 year and on are more sensitive than ever to anomalies with the emissions systems.

    I know by reading on other forums that on the VW's a loose gas cap will trip off the light. Filling your car with the engine running will also cause the light to come on.

    Most times the light will shut off by itself after 20-30 minutes of driving. Sometimes owners report that a complete gas fill-up clears the light.

    My neighbor's 2K Accord had an engine light some on and it was just a loose hose.

    If the light comes on and blinks, then you probably have a more serious problem and should not drive the car until it is serviced.
  • kevindiezkevindiez Member Posts: 5
    After reading everyones positive responses about the Jetta I now know that I will not own one in the near or far future. After hearing about stalling, rotten egg smell (I have a very weak stomach) and incompetence at VW dealerships I have changed my mind on the Jetta. Any suggestions on a good mid sized car???

    DIEZMAN
  • lexzoomlexzoom Member Posts: 2
    Don't let the negative things that these people are saying scare you off. I have a 2000 GL, 8500mi, yet to have a problem, I absolutely love my car. As long as you aren't beating the hell out of it, it shouldn't give you any problems, otherwise they wouldn't offer the warranty packages that they do.
  • bluejettabluejetta Member Posts: 272
    Well, if you're shopping for a car by reading all the complaint forums, then you'll probably just go ahead and invest in a good set of rollerblades like ol' ramon's gonna do. ;-))

    I went over and read the Honda complain forum last week and My God! What a horrible car!! Just kidding of course, but by reading the complaints in there, you'd never believe you were in the Honda forum. And I owned 2 Accords for 14 years and they were great cars.

    Get a Saturn, Accord, Taurus or some other PC car. I'll stick with my quality built, 2001 Jetta, thank you very much.
  • gladicheckedgladichecked Member Posts: 93
    I have a Protege, and it says ON THE GAS CAP to tighten until you hear it click or the check engine light will come on. I guess those people you see on the road with their gas cap door open and gas cap hanging down are probably wondering why their check engine light just came on. ;^)
  • jettajenjettajen Member Posts: 2
    I own a '99 Jetta Wolfsburg Edition and as much as I love speeding around in my cute car, the window problems are quickly sapping my enjoyment.
    I have replaced 6 window regulators. BUT, everytime they replace a part in the window, it has a new 1 year warranty for that part, so if you are always replacing window parts like me, you may not have to pay for it. I did get an extended warranty just in case.

    I also had my check engine light come on just after I purchased the car. It was just a faulty sensor. Gave me a scare though.
  • wonderwallwonderwall Member Posts: 126
    the check engine light came on in my jetta and it was just a leaky vacuum hose. fixed by a good independant mechanic who specializes in water cooled volkswagens.

    bluejetta,
    if it weren't for "bleeding heart liberals" like al gore & ralph nader you'd be driving around in a 2000 chevrolet citation without seat belts, air bags, emissions controls, quality standards, etc.
  • NovemberNovember Member Posts: 21
    May I preface this with saying VW has ALWAYS had a check engine light problem and it is NOT Al Gore's fault, so let's please keep our unasked for political opinions to ourselves. If you don't care for pollution laws, go to Mexico City and choke on some air there.

    I got my New Jetta in February 1999 and now have 20K miles on it. My experience has been fairly average--some problems, but not a lemon. They are:

    (1) Check Engine light on at 400 miles. Dealer says it needs a new 02 sensor, but they are back-ordered to Germany--none in N. America. The light stayed on until 1500 miles, when they finally got the part. According to my VW tech, there is something about the way the O2 sensors are installed that causes them to go bad.

    (2)Check engine light comes back on at 3,000 miles. This time "a little plastic piece needed to be adusted". Took 2 dealer trips to find. Also first visit they scratched up the front of the car, so I had to bring it back to be buffed out.

    (3) Windshield wiper jets broke. Fixed at 5,000 mile service, along with big dashboard creaks. One new remote needed.

    (4) At 15K miles, battery went totally dead. No warning. Replaced under warranty.

    (5) I live in Fla and my doors have been leaking rustproofing goop nonstop for the 20 months I have had the car causing a rippling effect on the bottom of the weather stripping.

    (6) Windshield washer jets broken again--on order.

    (7) Have pulled the front bumper off twice on cement parking stops. Barely touched them, but the bumper clips popped right off. It's a very flimsy set-up and probably some kind of design flaw. Research on the net shows this happens quite often.

    (8) Dealer closest to me has great mechanic, but service personnel suck big time.

    I still love driving this car and will probably get another VW when my lease is up next summer. It really depends on how I'm treated by the dealer when discussing new lease/purchase. But the thing I hate the most are the Jetta bumpers. They are so low and fragile--it's a pain being so careful to park. Luckily I have a mechanic friend who fixed them for nothing, but people have been charged up to $250.

    I also really dislike the 2-year/24K warranty.
  • ratman5ratman5 Member Posts: 1
    I've been reading pros and cons of the Jetta. I've had my 2000 Jetta GLS TDI 5-speed since June 3rd and have almost 7500 miles. Not one complaint!! I drive about 50 miles round trip for work everyday and probably another 50-100 miles each week doing stuff around town. I get about 52 mpg and on 2 recent trips (going 65-70 and going up and down mountains)I got almost 58 mpg! About the only thing wrong is I can't drive it all the time--I have to work and sleep. And you know what? My dealer has been great and the service has been excellent (a little slow perhaps, but I think that's because they take their time doing it right!!).

    The car is solid and once I thought I had a little vibration in the right front door area, but it was just the seat needed adjusting.

    Remember, it's not the horspower, it's the torque!

    Go Jetta!!!
  • gregj777gregj777 Member Posts: 67
    I have to tell ya, I love that first paragraph of your response earlier!! My brother's been to Mexico City once and hated the traffic, not to mention the air. Of course own DC has its problems too....

    And BTW I love my car too ratman5! Go Jetta Go!
  • gladicheckedgladichecked Member Posts: 93
    This is not meant as a slam against the Jetta or against you...but after reading your list of problems I personally would not consider that average. I agree it's not lemon territory, but excessive IMO...or maybe I've just been lucky with my cars.

    wonderwall...yeah those conservative types don't care if we all die from pollution and no air bags (or their loved ones for that matter). Besides, with the inventor of the internet in office, think of all the strides we will make in technology. ;p

    Let's leave politics...and that rotten egg smell that comes with it...to the voting booths.
  • bluejettabluejetta Member Posts: 272
    You guys crack me up! You automatically think I am against "the likes of Al Gore and Ralph Nader...." Just a little bad timing on my part with that quip. ;-)

    I love the idea of stringent emissions. One of the downsides is that we are more likely to get a few CE lights here and there....no matter what manufacturer it is. A small price to pay.

    Okay now...put the flame throwers away. Sheesh.
  • NovemberNovember Member Posts: 21
    I think my experience is average due to the fact that I got one of the first A4s out. The O2 sensor thing and obnoxious dealers seems to be an experience a lot of people with VWs have had. I cannot figure out why they can't correct the sensor problem if they've been having it for years on all of their models. If you go to some of the very early new Jetta threads, you'll find some problems comparably much worse than mine, which were more annoyances than major hassles. The battery was a big drag because it died on a Friday afternoon in a massive tropical downpour when it was about 95 degrees out. The mechanics said it is common for batteries to go here as the AC is used year round. Still, what gives me pause is that my husband has a cheap little Chevy S-10 pickup and with 45,000 miles has never had any real problems, plus the service at his dealer is top notch. But when things are going smoothly I really love this car. I've owned Nissans and Hondas and this one really has the best feel. If your highest priority is reliability, there are probably better, though more boring, choices out there.
  • twig93twig93 Member Posts: 38
    Did anyone hear of the tires being recalled on the 2000 Jetta? A colleague said his dealer told him they were and put 4 new tires on his Jetta.

    How about your radio? He had a lot of trouble with his. He could not pick up AM at all and could barely on FM. Dealer just replaced radio also. Said they have had a lot of trouble. I don't feel my radio is great....trouble picking up stations and it has a muffled sound..yet my CD sounds great..of course I know CD is better quality, but the radio just sound so poor compared to my other cars.
  • ep7ep7 Member Posts: 3
    -Just curious-
    How much does the extended warranty cost and which warranties are extended to exactly how many years/miles?
  • 07310731 Member Posts: 1
    #710 I know you just picked up your first VW yesterday.
    I must tell you that I have owned 6 Jetta's
    1 cabrio, and now my very first new VR6.
    Every car will have trouble, Every car will have defects that will need to be fixed.
    Nothing is perfect! Everybody and their cars have good days and bad days.
    My loaded VR6 is one that cannot be replaced, Im extremely thrilled with it! You will find yourself more in love than ever before!
    Congratulations for Picking the Best!
    Im sure you will overall find it very dedicated to you and your wife!
  • dudley11dudley11 Member Posts: 3
    twig 93,

    There has been a Technical Service Bulletin issued by VW regarding poor AM radio reception. My 2000 Jetta GLX also had poor AM reception until the dealer replaced the cable connecting the antenna to the radio. It's OK now.
  • jaki1jaki1 Member Posts: 4
    i have always loved my vw cars . this is the second glx that i have owned. my car has a total of 4500 miles on it . from 0-40 a loud whining noise comes from the transmission almost sounds as if an airplane is taking off. i must say i always thought the customer service i received from vw was excellent but i never had a serious problem. the customer service has lacked to say the least. vw is aware of the problem from the production date but has no fix for it at this time. does anyone in with this model have the same problem? if so please respond..
  • dudley11dudley11 Member Posts: 3
    jaki1,

    Apparently this is a common problem - my 2000 Jetta GLX (auto) made the same noise. It peaked at about 35 mph and was gone by 45-50 mph. I took it in to my dealer and they knew what to do. They replaced quite a few parts in the transmission and the noise was gone. My service manager said VW knows about the problem and they obviously have a solution.
  • ibig82ibig82 Member Posts: 2
    I have 2001 Jetta GLS (Blue,full option).. i bought it Oct.14 (16miles).. now it's 1700 miles .. i didn't read the owner's manual so i didn't know about the break-in period.. i step my jetta to 120MPH next day and went to mountain for test drive and used very high RPM for many hours.. is it okay for the car and later on??? please tell me....
    everything is nice..except small leg room for back seats .. less horsepower and eats gas alot...
    only 22/28.. i think my jetta eats more..
    radio is not good.. picks up FM but not good quality sound.. i didn't try AM yet..
    engine makes noise (passenger side part) when i first start the car in the morning (when it's cold) ... after driving.. sounds goes away... is it because of that test drive incident?
  • jaki1jaki1 Member Posts: 4
    DUDLEY 11,

    Thank you for your response. I met with a vw rep today who seems to big on the food chain.
    they said they all seem to have this sound some louder than others. and they are working to solve the problem . they can replace my trans bur arent sure if that will help. it angers me that i am driving the top of the line jetta and i am having problems at 4500 miles that is insane , and a trans problem to boot. i am giving vw until jan,
    if nothing by then i will have to further seek legal advise. its a shame because this has taken the thrill out of owning a new car.oh well i will see what happens..
    such a disappointment..
  • bluejettabluejetta Member Posts: 272
    Definitely give your dealer a chance to fix it. There is a fix that I read on VWvortex that does replace quite a few parts. This is a somewhat common problem with the 2000's, the VR6 and auto-trans combination.

    Be advised that if you do contact an attorney and file against your dealer, they will no longer be able to do any repairs on your car and you will find it difficult to get any dealer to perform any repairs due to the litigation that (would be) in progress.
  • bschemmbschemm Member Posts: 2
    soon i will be out there test driving and trying to make a decision of what car i want and just wanted to see what everyone thinks. right now i am looking at the sentra se and the jetta gl 2.0. the sentra seems to have a better engine in it(although i dont know a whole lot about engines). the sentra's hp and torque is higher than the jetta's. i would like to get one of the higher level jettas, but the price is out of my range basically. what do you think? is the lower level jetta still a car that will stack up? or if i cant get one of the better ones should i seriously consider something else?

    thank you
  • jaki1jaki1 Member Posts: 4
    could you tell me where on vwvortex did you read this? thank you for your time and info.
    fyi if it came down to it and they could not fix my auto i would go for lemon law. so i would not have to worry about this problem any longer. i do hope it does not come down to that.
    thank you.
  • bluejettabluejetta Member Posts: 272
    Vwvortex is an extremely busy forum. Their search function is still being tested so try that first. Otherwise, pick last 30 days of posts and try browsing through those. You might also try: http://tech.vw.com/ and see if there is a TSB on it yet.

    Also, FYI, the lemon law is not some automatic thing and it varies from state to state. It amazes me how many people on the Internet are just so quick to call an attorney or use the lemon law when they haven't really done the research on what it entails or hardly given a service center a chance to fix the problem.

    Good luck.
  • toulaltoulal Member Posts: 1
    After reading all these stories. I don't know what to do anymore. I bought a 2001 Jetta VR6. They are in the process of finding the color for me, i didn't leave my big deposit yet or sign the financing. I don't think i want it anymore after reading all these stories...help. i'm 24f and i want a car that is realiable. i don't want to spend so much $$$ and get stuck with junk. Maybe i should get the sentra, much cheaper, and since the Jetta has so many problems already, i would be better off with a cheaper car, that would have problems. i have a 94 sentra and i love it. what to do?
  • wonderwallwonderwall Member Posts: 126
    has anyone with an A3 jetta/golf sucessfully fixed the heat shield buzz? my mechanic, as well as the people at vw vortex, claim that it is almost futile to fix because it will begin buzzing again shortly.
  • black_tulipblack_tulip Member Posts: 435
    Don't base your purchase decision based on
    what you read here. Honda Accord is a reliable
    car , right? Look at "Honda Accord Problems"
    topic here. Part II(which usually means there
    was a part I with 500+ posts) is up to 500+ posts
    already!
  • sthugginssthuggins Member Posts: 13
    I would really check your other options car wise. I will never own another vw product due to the way I was treated. The car wasn't right they knew it and did everything they could not to take the car back. They do not stand behind their product. I'm returning my 2000 vr6 w/in the next week or so. I feel very sorry for who ever they sell that car too. Good luck w/ your decision. I'll say it again like before. It's a great car when it's not in the shop. I felt like maybe I just got a bad one. After looking around I realized this wasn't a rare occurrence.
  • thickersthickers Member Posts: 15
    I'm new to this list, and just wanted to make my debut with a little reality check...

    I live in Irvine, CA, at UCI. There are lots of Jetta owners locally, students staff etc. I've been making it a point to introduce myself when I encounter a owner/driver and then chat a little with him/her about their car. By now I guess I've spoken with about a dozen owners/drivers, and I'm sure this local random sample will steadily increase in size.

    Bottom line: So far, 100% A) love their car B) have had zero problems.

    Mike
  • wonderwallwonderwall Member Posts: 126
    i too live in a jetta heavy area and everyone i know who has one likes it and all have had little to no problems with theirs. i think there are about six on my block and all are pre-99.
  • jaki1jaki1 Member Posts: 4
    thank you so much for the link.
    i feel the need to say i am not bashing vw this is my second glx, this forum is to simply state your likes, dislikes and problems you may be having with your car. i have been in the dealer several times and have gotten no time frame other than maybe jan.2001. this to me and i am sure others is frustrating. i will give them the time they need but will also look into other options if need be. i really do appreciate the info you have provided. i will look to see if i can find the parts you have spoke of, the dealer has not mentioned this to me. to all the other readers i would like to say that vw jetta glx is a great car overall its just that mine has its problems early on and i am frustrated by it.
  • bluejettabluejetta Member Posts: 272
    That website had been online for quite some time and is now password protected. Check for TSB's at alldata.com.

    jaki1: I understand your frustration and I just hope it does not happen to me. Chances are, it will not. But, like with any car, it's a complicated piece of machinery and for nothing to ever go wrong with ANY car is a marvel in itself. I wish you luck and definitely check into "other options."
  • bluejettabluejetta Member Posts: 272
    **Please read this forum in context.**

    This is a *complaint* forum where people (usually mad or frustrated) come to vent. You're not going to read a whole bunch of positive feedback from many car owners anywhere in this forum, no matter what make of car it is.

    With that being said (and no disrespect for the Edmunds forum) it would behoove all potential buyers to read a more even-keeled forum such as vwvortex.com before thinking that the Jetta is the biggest piece of junk since the Yugo.

    Vwvortex.com covers a wealth of subjects and both the VW and Audi platforms. There is everything from whines and complaints about problems some owners are having, and the fixes, to very positive feedback from many, many satisfied VW owners. There's also a ton of info about various tweaks on your car. Makes for fun reading, and informative too.

    Again, nothing against the Edmunds forum. It's a great tool and the website has great information on most cars. I check it frequently and advise car shoppers to stop here. It's just that there are more places to read about various vehicles other than these complaint forums.

    Don't stop researching your vehicle purchase here. Read it in context and then move on to the next link/forum, etc...

    Personally, I found this forum by accident and couldn't believe all the negative posts here, especially after reading other forums with nothing near as negative as here. So, I just pop in from time to time to defend the Jetta, because I do not believe this forum does it justice.

    Again, I have a website that is a public record of the history of my car. Yes, it's still a new car, but I thought it would be interesting keep this record, if not for just myself, on my Jetta, from the day it was manufactured to the present day.

    http://www.members.home.net/2k1bluejetta/index.html

    P.S. I have no personal connection to VW or VWvortex and I still like Hondas! ;-))) (owned them for 15 years).
  • schmidtrschmidtr Member Posts: 1
    I am thinking about purchasing a Jetta TDI 2000. Anyone with any input. Bob
  • pat455pat455 Member Posts: 603
    I think you'll get great input if you ask this question in a Jetta topic in our Sedans conference. You can use the Topic Search feature on the left side of the page for Jetta to find one.

    Good luck.

    Pat
    Community Leader/Maintenance & Repair Conference
  • jettaowner1jettaowner1 Member Posts: 2
    I have a 2000 Jetta GLX. The car has 16,000
    miles on it, and already within the first year,
    I have had engine electrical fault (EPC), airbag
    fault, engine whining at less than 35 mph, and
    now after an airbag replacement, a persistent
    steering wheel squeak. I previously owned a
    BMW and am seriously considering going back.
    Has anyone else had as many problems?
  • larry96larry96 Member Posts: 1
    I also purchased a new 2000 Jetta GLX and upon taking delivery of the car, I heard this loud whining sound coming from the transmission. When the speed reached 40 MPH, the whining sound went away. I drove it that way (whining) for a month and decided to return it to the dealer. They did replace my transmission with a new one and that did the trick. At about 5,300 miles, my "check emission light" came on. This was caused by an electrical failure relay switch. Other than those two incidents, the car has not had any other problems. But I am a little hesitant...I wonder what will go wrong next!
  • soldocsoldoc Member Posts: 1
    It seems to me that all the negative responses listed in this section come from people who actually do not own a vw product or have owned one back in the 1800's.
    Ha, I am on my 5th VW. I currently own a 2000 Passat, which has blown away any competition in its class in safety, performance, quality and durability. I also own an older 1987 GL Jetta, which has over 250k miles on the original engine.
    All you winers out there, especially the ones who own a Sentra (oh, what a car) need a reality check. Have you recently booked out your Asian import. It may be worth enough to get you a cheap lunch. If you are not ready to step up to a line of real cars i.e GERMAN, which will cost you an extra hard earned dollar, then you are not a real driver. A rule of thumb in the car industry- YOU GET WHAT YOU PAY FOR. Go drive a Sentra or Accord and join the ranks of the average. If you want quality, buy GERMAN.
  • sthugginssthuggins Member Posts: 13
    This is a place where people who have problems w/ thier new vw jetta's can post complaints and get some feed back. If you had read the post you would have realized these are people w/ vw's. This is not a place for people like you to come and defend the vehicle. I own one it's a piece! VW is buying it back from me! Don't come on here and try and justify the poor quality vehicles they are putting out. Is VW paying you?
  • jettaowner1jettaowner1 Member Posts: 2
    Larry96-How did you convince VW to replace the transmission? My Jetta couldn't be moved out of park because the car couldn't recoognize that I had my foot on the brake. The towing company had a hard time towing since the car had to be put in reverse to be moved. Maybe because I'm a 24f professional, the dealership didn't take me seriously at first when the car was towed in and I discussed every problem that I have had. After threatening to file the car as a lemon with VW headquarters, miraculously what they said would take 1 month to correct was done in a matter of 8 hours. They still won't fix the whining though.
  • bluejettabluejetta Member Posts: 272
    I take JD Power with a grain of salt. They rated Jaguar #1 in 2000? Puhleeze.

    Anyway, I'll stick with the ratings by the people that actually own the cars.

    I guarantee the people in another forum here that are trying to lemon-law their Accords would poo-poo that report in a big way.
  • bluejettabluejetta Member Posts: 272
    sthuggins who truely got a lemon and is burned on VW for life, as would I had I got a 'piece' like he did.

    I think we can all admit that VW doesn't have the best track record, that's for sure, but what I have been reading from other owners, they do seem to be making an honest effort to change that crappy reputation that they have had for some time now.

    Time will tell.
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