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I have only done 50,000 km and this has included a lot of long distance driving. I have paid for the repair but intend to take it up with Hyundai until I get a refund.
Will keep you posted
I had to have the serpentine belt replaced at 8,100 miles (July 2004); it was 'jingling'. The jingling noise was present when I bought the car new from a Hyundai dealer. Dealer said, "Oh, that's just a noise the Hyundais make, no need for concern." (Right!) Now just over 2,500 miles after replacing the belt, I need to replace it again. This time the minor jingling sound went to full screech the last time I drove the car.
I'm going to have to have it towed; I'm afraid to drive it. The nearest dealer is 40+ miles away; I live in the boondocks. I would rather not attempt to get it to a dealer, as I would have difficulty getting home again and returning to pick up the car (unless they will give me a loaner), since I assume the dealer won't do a "quick change" while I wait. So I'll bite the bullet and pay to have it towed somewhere relatively local (15-20 miles instead of 40).
The car is still under warranty and the Hyundai Roadside Assistance program would cover towing to a dealer. In the end, I'd spend as much because of other issues (like having to rent a car).
It's pretty much a given that the mechanic who changes the belt will not have much familiarity with Hyundais. Is there something I should have the mechanic look for that might be causing this problem? A serpentine belt should have a longer life-expectancy. Is it possible I am doing something to cause the problem (or not doing something I should be doing)? Aside from this annoying problem, I LOVE the car. One obvious mistake I made, but would probably do it again... I purchased the car in Virginia two weeks before moving to Maine. Was unaware that there are few Hyundai dealerships in Maine, all distant from my home.
Any suggestions will be greatly appreciated. Thank you! Linda
I didn't see any smoking, but I was freaking out a bit over the squeal. So a minimal amount of smoke might have escaped my notice. I was pretty close to home when the squeal started, maybe 1/4 mile or less. Linda
In the future, when a dealer tells you ALL vehicles have some problem, get it in writing signed by the service manager... even if you have to prepare the letter. Usually, you will be surprised how quick they will address your problem rather than sign a letter. If they don't sign, send the letter with another letter to Hyundai and the BBB with your attempts to get the problem fixed.
Hate to say it but this is a sexist issue. Dealers know women are usually not mechanics and they blow you off with phony excuses.
Joe in Texarkana
My car is now at the dealer's; I had it towed 7/19, HRA. Very nice service advisor. (I realize nice doesn’t = thorough or knowledgeable.) SA seems to genuinely want to correct the problem.
Service tech has inspected serpentine belt, idler pulley, components driven by pulley, bearings for all related parts. No problem found. No noise detected. The high-pitched screech I experienced hasn’t been replicated, nor does anyone hear the 'jingling' noise.
The jingling I hear sounds rather like the sound made by a tambourine when shaken. It's definitely audible, but not a harsh or loud sound. The screech occurred following a drive of about 35 miles, a half-hour rest with the engine off, and another 35 mile drive. The screech was a one-time occurrence, after which I did not drive the car. So I'm thinking maybe the screech only occurs when the engine or something else is well heated after a somewhat lengthy drive time. The screech and jingling are not velocity related (i.e., doesn't occur at a particular speed). The jingling is audible to me as long is the engine is running, even after just starting the car with the engine cold.
The dealer (service advisor) is sending someone (service manager) on a lengthier drive this morning. I told them to ensure radio turned off and all 4 windows open 2 or 3 inches. I can hear the 'jingle' if the engine is running and I am outside the car; I can also hear it when I am driving the car (with or without the radio on; more audible with passenger-side windows open a bit). It is definitely not as obvious if other sounds interfere. I can't tell for certain whether the noise is coming from under the hood or beneath the car. When driving past solid objects (curbs, building walls, etc.) the noise ricochets back and is much more audible than if it doesn’t have the opportunity to bounce off something.
I know all about sexist issues where women and cars are concerned. I do not blow off easily. I did tell the service advisor I was returning to this forum to see if anyone had suggestions. He was pleased. Happy to have assistance.
If all else fails, I am going to return to the dealer and take a ride with one of their mechanics (or service manager). I would prefer not to go that route, as I am 45 miles from the dealer.
If anyone has suggestions as to another likely source of the noise, or if you think there might be a drive component that has been overlooked, please. . . HELP!
Thanks! Linda
If you can hear the jingling noise even at idle, others should hear the same sound, especially if standing outside the vehicle. Although it may be a pain, arrange to get to the dealer first thing in the morning before other customers. Sometimes other sounds, such as engines running or others talking in the garage, can disrupt hearing minor sounds.
You indicated the sound has existed since the vehicle was new, so I would take some significant steps in the short run to get the problem out of my life because it will continue to aggravate the hell out of you.
Does anybody else, including non-mechanic friends, hear the sound? Having others substantiate your experience helps to bolster your mental attitude, in other words you ain't just some crazy person with strange hearing.
The only sound I have heard that is somewhat similiar is when combustion is not correct, but that is more like loose marbles in a tin can.
Best of luck... :confuse: :confuse:
Joe in Texarkana
Also, point out that they assured you the flush "would clear everything up" and it HAS NOT. That statement is ludicrous. Flushes can replaced worn out fluids and are good preventative maintenance to avoid future problems, but they usually cannot cure an existing ill, especially odd noises. A tranny flush is no different than changing the oil in your car; it prevents problems but won't fix a worn part.
The sound that I am referring to may be a problem with an oxygen sensor...anybody at this forum please correct me if I am wrong. However, that should have been easily caught with the diagnostics they performed.
If the vehicle was making the same sound when you picked it up, you should have dragged the service manager to the vehicle at that point. Can ANYBODY else hear the sound you are referring to?
Joe in Texarkana
The car refused to make any peculiar noises for the dealer's service manager. I went to the dealership. I took the car for a drive myself. I drove it about 20 miles. No jingling! It's not making the noise at the moment. I drove the car home (just under 45 miles). No problems, although I did think once or twice I heard the jingling quite faintly. When I arrived home, I left the engine running while I walked around the car. Didn't hear anything unusual.
While the dealer had the car, I had a bunch of routine maintenance services performed, due but not overdue: oil & filter change; air filter change; lube; wheels rotated, aligned, and balanced, annual inspection; Hyundai's 24-point check; wiper blades; radiator flushed and refilled + anti-freeze... all the 'usual stuff.' They also reprogrammed the oxygen sensor (recall issue).
They did not replace the serpentine belt or any idler pulley bearings. The belt still looks brand new, as it probably should after only 2,500 miles.
I can't fault the dealership for not finding the problem I have experienced. I honestly believe they tried their best. If the noise wasn't present for them, I understand they couldn't possibly diagnose the cause. They know I'll bring the car back in a heartbeat if the noise recurs... and we both expect it will. Since the car has such low mileage and only 10 months of the 60-month warranty remains, I'm going to request a warranty extension for this specific issue.
Although this problem is on-going and annoying, I am delighted with my Santa Fe and with my dealings with Rowe Hyundai in Auburn, Maine. I wouldn't hesitate to buy another Hyundai in the future.
Many thanks to all who provided input on this issue for me... especially you, targettunning.
Linda
The 'voices' aren't telling me there's a problem with my car.
The sound is definitely not like loose marbles in a tin can.
At the first recurrence, the car will be back at the dealer's. I will leave the car running while I go to the service desk, take the service advisor by the hand, and bring him to the car.
Thanks for your input and have a fun weekend!
Linda in foggy, but cool Maine
Depending on your time frame to keep the vehicle, it can be $ well spent, especially as the vehicle gets older.
Joe in sunny and hot as hell Texarkana
Note the fine print there:
*This Total Estimated Cost includes the preventive maintenance items recommended by Hyundai. The facility that services your vehicle may perform different, greater, or fewer procedures that can affect the cost you incur.
And check out the Maintenance Tips page at Edmunds as well as the Dealer vs. Manufacturer Maintenance Schedules article.
Alignnment and balance requirements are more due to the vehicle pulling to one side or the other or abnormal tire wear. Alighnment and balance can be needed more often if you drive rutted roads. On the other hand I drive almost 100% highway or well paved roads and my Camry got over 70K on the first set of tires with NO ALIGNMENTS OR BALANCING, only rotation.
Steve's tips above are very good; just thought I would throw in my 2c.
Joe in Texarkana
1. have the car serviced and properly tuned at specified intervals.
2. keep the tires properly inflated
3. take the "junk" out...stuff we haul around in the trunk that adds extra weight.
4.drive at rational speeds and keep a steady speed.
All basic stuff but do I think there is a magic fix applied in the bowels of the service department...nope?!
Finally do not expect super fuel economy with this style vehicle...even the 4 cylinder version...around 24-25 highway according to a co-worker who has a 2001 fwd 4 cyl. auto and makes a 50 mile round trip interstate commute daily.
first, i would remove the windshield blades or otherwise tape them down to the glass to rule out chatter from air moving under, instead of over the blade assembly.
second, i'd take some painter's tape (blue) and tape around the rubber stripping on the windshield so the gap between the glass and the rubber is closed off. i suppose black electrical tape would also work - you just want to be able to remove it later without removing rubber or paint or leaving sticky adhesive behind.
third, i'd try using the same tape on the gap made by the side-view mirror joint (where if the mirrors can rotate inward there is a gap).
fourth, if i had any roof rack with rails, i'd verify that the thicker forward edge of the roof cross-bars were pointing towards the front of the vehicle. if installed so the thicker part pointing to the back, it will not act properly like an airfoil and will "sing".
fifth, i would tape the cowl (the black plastic part below the wipers to the glass. if you have a significant space there between plastic and glass, i could see (like blowing air over an open soda bottle) having a sound produced there.
hope it helps.
Lesson learned.
I have a 2004 Santa Fe 28480 miles on it. It has started 3 months ago to jump (bucks like when on a wild horse) when the brake is applied and the vehicle is completely stopped. It tends to happen after a long drive in stop and go situations. When taken to the dealer they never take it to that sort of environment, hence they can't find the issue or "replicate"the issue.
Can some one provide an insight on this so I can do the work for the dealer?
Thanks!!!
I am the new owner of an 02 2 litre petrol engined Santa Fe. I have noticed a sluggish feel to the engine and a noticeable lack of pick up when changing gears. It feels like a spark plug or something is not igniting fast enough. It seems to drive OK when the revs are above 4,000 rpm. i realise it is a heavy jeep but I expected more pick up from a 2 litre petrol engine. It also seems very sluggish through acceleration, like the choke is on. I have also noticed a slight chug when running idle. Only very faint. There also seems to be a highish whine to the engine when revving it.
I brought it back to the dealer last week and they replaced a fuel filter. It seems to be a little better but the whine is still there and the acceleration is still sluggish.
Am I over analysing the jeep as I had a Lexus IS200 before but still with a 2 litre engine.
Can anyone advise?? Thanks