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Be civil, polite, and professional. It gets you a lot further. Let them know you understand their position, but emphasize that you wouldn't be asking for this if they had been wearing normally. This situation definitely sounds like abnormal wear.
-Paul
i am going to try the siemens
The Service Manager called me, told me he was shocked by ther response and suggested I call Audi Customer Service. I did, but after a week and a half's run around they told me they would never over-rule the factory rep.
I love the car, but I will get rid of it, never buy another Audi product, and make sure everyone I know learns of my poor experience. I am the oly one who has ever driven the car and attest to the fact there has been no impact. They basically are calling me a liar and the Service Manager incompetent, on the basis of someone who hasn't even bothered to get off his butt to look at the car!
It appears your car is a lemon. Have you looked into your state laws in claiming it as such? You should be able to get AOA to buy it back or replace it for you if its had so many repairs in just over 2 years...
That "dentist drill" noise could signal turbo failure. You didn't mention how the vehicle is running. Also, turbos have to be replaced in pairs. $$$$$$
My car did the same thing----then the sound stopped and my car started overheating (in NC!). The problem was a piece of rubber gasket/trim in a fan. This cause my fan-control-module to fry! Evidentally, this happens to many! Check it out.
BD
My 2000+2001 A6 4.2's combined had the rotors replaced 9 times (free).
My 2003 allroad was turned in with 46,000 miles on it and original everything (insofar as the brakes were concerned.)
My 2005 A6, at 2,000 miles has the best brakes of any Audi I have ever had and may have the best brakes of any car, period, I have ever known.
The 1998 - 2002 A6 based cars seemed to be fraught with terrible rotors. Even my 1997 A8 went through two sets (also free).
Oh, I forgot -- the other item that seemed to be unreliable and expensive (but always paid for) was the power steering column -- my A8 had three of them, my first A6 4.2, one and my 2001 A6 4.2, two.
I see that the Audi Advantage has been dumbed down -- Mercedes no longer offers free maintenance and BMW's program means, to me, NEVER EVER EVER buy a used one (15,000 oil change intervals --- please!)
These all inclusive warranty programs must've cost a fortune. Having said that, I think Mercedes gets around their current way of selling cars by offering the "Audi Advantage" (from yesteryear) as an extra cost option.
Frankly, I'd be happy to pony up a little bit for the lack of the "$80 wiper blades" and the $400 rotors, etc.
My understanding is that you can get ONE set of replacement rotors (within the first 12 months) then it is considered wear and tear.
Even the new Audi Advantage won't cover wiper blades after 12 months. Gone are the days of three new sets of wiper blades annually. I don't know about your experience with German cars, but every little thing on them is BREATHTAKINGLY expensive!
I love Audis, despite some of the horror stories here -- but the ONLY way to afford any European car (based on what you read) is to lease them regularly -- and never buy them. Kinda like computers -- my customers are always planning their new replacement IBM servers (and 99.9% of them are leased).
I read that Audi is at a point where nearly 1/2 of its customers lease. I suspect this is true for BMW and Mercedes, too.
You've been warned. :shades:
Thanks
Check engine light is on.
Car after reversing will jolt suddenly when shifting to drive.
Car not shifting in automatic properly. First gear doesn't appear to work.
Tiptronic is not working.
Car has 58,000 miles and has these other unrelated problems. Driver window that sticks at 75% up then reverses, and rapid dashboard
I have never had so many different and major problems with one car, as I have with my 2003 A6 2.7T. I have been back to the service department over 15 times for 12 different problems.
The horror story started at 1200 miles! I only have 20,000 miles on the car now. Although the following parts have been replaced, I am still having addition problems with the car: left front headlight, turn signal switch, headlight switch, central locking control-3X's, various emission sensors, engine temp sensor-2X's, both valve cover gaskets, both turbos-read remove engine, battery, starter, alternator, remote key batteries-2X's. I could go on and on. The car has been in the dealer's service department for a total of 41 days.
Before anyone preaches to me about calling Audi of America, the Better Business Bureau, or my local State District Attorney's office, forget it. It's all been done already, to no avail. I just missed the Lemon Law's limit of 18,000 miles/24 months.
I am writing this message to warn people who might be considering buying/leasing an Audi. DON'T DO IT!!!!!!!
Besides all of the problems I have experienced with the car, Audi of America has been totally apathetic regarding my situation. I had written a very comprehensive letter, including all the service documentation, and requested they either replace the car or terminate my lease because they could not furnish a vehicle free of defects for which I am paying.
I will NEVER buy/lease another Audi/VW/Porsche vehicle.
If anyone would like to discuss this matter further, feel free to contact me.
Oh, if anyone from Audi is reading this, as you had read my previous posts on Audiworld, you know what I want. Just terminate the lease. As most people would agree, it isn't asking too much.
guess the most frequent trade-in for Infiniti in Hartford CT/Springfield MA: AUDI
tell Audi to take your car back or leave it there after a talk with your lawyer; a credit naughty? who cares if your credit is good; you can enter a rebuttal on your credit reports; secure your deal on a reliable car & dump the Audi
My mechanic said that Audi has a technical service bulletin on this, and that it recommends checking the temperature sensor as well as replacing the spark plugs and fuel injectors. This will cost in the vicinity of $2000, which is way more than I will spend to fix a problem I can live with. The issue is that I would like to sell the car, and I'm afraid this may make it unsaleable.
Anyone else have this issue, and come up with any economical fixes?
Also, my front end shakes at virtually every speed - funny, they told me my tires were not balanceable - tire store had no problem with the road force balancing to get them true to specs.. funny thing now is after I got my rotors replaced (again) the shake has left.. Audi says the brakes and the front end shake have nothing to do with each other..
Any thoughts??
Very reliable, still drives like new. Yes, repairs can be costly but you have a well engineered car that will run 150-200k miles with routine care. Other cars at that point are not nearly as solid as the high mileage Audis I've seen over the years.
Not cheap, but hardly bad cars. I'll take an Audi with 100k miles on it over a comparable Lexus or Infiniti or modern M-B any day.
Here's my question and I would appreciate a quick answer if you have one. The car is coming with the 16" tires/wheels which I don't think look so great or drive so well. I am attracted to either the 17" wheel (my first choice) and the 18" wheel (my second choice). I am looking for a tire size that will offer improved performance but not at the expense of ride comfort or fuel economy. I like the look of the 17" Audi rims, and the size seems to be a good trade-off for the reasons mentioned above.
1. Wheels -- How can I buy Audi brand wheels without paying parts department price? The cost on these wheels (not tires) supposedly is $485 each x 5 wheels. The dealer will give me a total credit of $500 for the 16" wheels and tires. Do any of you know where I can find these Audi OEM wheels at a discount -- from a reputable source?
2. Tires -- From what I have read at TireRack, most of the 17" Michellin, Pirelli, Continental and Dunlop brand tires are NOT great. The dealer wants $210 per 17" tire -- OEM brand, whatever it is. He is perfectly happy to put on any tires I want, including those I purchase on my own.
Can anyone recommend a good tire/brand for Southern California application -- everyday driving, moderately spirited driving now and then? As mentioned earlier, comfort and noise are an issue. Handling is also important. Treadlife is a concern, though noise and comfort come first. On a related note, Falken tires enjoy a very good reputation (I am considering the Falken Ziex 245/45ZR-17 99Y They are sold at Discount Tire (tires.com) for $102.00 each.
FWIW: I am driving the Yokohama AVS-db2 on my Acura Legend now and am very happy at the price/performance trade off for an Ultra-high performance All Season tire. It's a good handling tire in its category.
Thanks in advance guys/gals!
I totaled my car today 2000 2.7t, I hit a tractor trailer tire in the middle of the highway and lost control, I would say I hit the guard rail somewhere around 65mph. My question is why didn’t the air bags deploy? The whole front end is pushed in and the entire passengers side is dinted in as well (to the point were I can not open the doors). Also the trunk of car is push up and out and the back bumper pushed in. I would think that with this much damage at that speed the air bags should of deployed. Any commits suggestions on how I can investigate a faulty system or the possibility that the bags we not even there? FYI. I am the third owner of this vehicle.
Why have the airbag deploy if it is not needed? It will only cause potential injury and costs to replace.
I have had a problem with a warning light for "adaptive light defective", and was told by my SA that this has happened to other customers. It required replacing my front lighting assembly (after permission from AOA).
Otherwise, (knock on wood), I have had no true mechanical problems (the light problem was merely a warning light, as the lights still worked) on my A6. Lets hope the spoken plan of improved reliability is lived up to...