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Chevrolet Impala Prices Paid and Buying Experience
What did you pay for your new Impala?
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that when pricing a car with an internet referral (carmax or www.digitalcars)
there is such a variance in prices offered- appears vary with dealer- one tried to make me
think that autoshow rebate and Chevy rebate come off of their profit! Then they have
the nerve to call the next day and offer to come down to my price! It's really
puzzling how in the year 2001 when it's fairly easy to find out what the dealer
costs/ incentives / rebates/ holdbacks-etc are that a salesman can still try to
take you for a ride. How about it?
name names? I am pleased with Sunrise Chev in Glendale Hts, IL and
previously shared my agravation with Horizan in Naperville. It might help
other future owners to know if you got a good deal as well as the type of
service they are delivering. Larry Roesch in Elmhurst/Bensenville has
previously given my daughter and a few friends the run around/poor service.
No other stories to share?
The dealer name is Gutberlet Chevrolet in McConnelsville, Oh.
Oh I did not purchase the Impala there but still get the treatment we owners deserve and pay for.
LRCobra
Very good service and extremely customer oriented. This dealer has been on business a little over a year and has already become one of the best Chevy stores in the city.
The car's been nearly perfect (A 2001 Torch Red LS) but I decided to take it in for a couple diddly things just to see how the service department works. So far so good...
there is not more opinion- yeah or neah on various dealer experiences.
I always felt a great dealer and great service made a huge difference in
where you chose to buy. Does it or not? Larger dealerships are often
better known but also have a list of horror stories when you survey your
friends and neighbors. No opinions folks?
I had the popping and clicking caused by engine cradle problems, but the service department "couldn't reproduce' the problem. (BTW, I didn't know that was what was causing the problem until I found all you wonderful and knowledgable folk here at Edmond's) When I was able to show them the information amazingly they could reproduce and fix the problem.
My rear window defroster couldn't defrost fog, amazingly, after my husband went in a pitched a fit, it still didn't have anything wrong with it, but now it works.
The airconditioning was blocked up and leaked all over the passenger side, flooding the mat,which had one of those trusty, industrial green file folders on it. It got soaked and bled all over the mat. I asked for a replacement, but the service anager says the stain isn't water damage.
Various lights, including the ABS, Check Engine, Traction Off lights have come on but there is never anything when they run a diagnostic.
The right front end makes a terrible noise, and there's nothing they are willing to do about it. They say it's the tire, not the car. I've changed the tires, and it's still noisy.
On and on, I've never taken this car in for warrantee service where I haven't gotten the run around, shuck and jive, and pat on the head. I really hate these people. Most of the stuff is minor, I love the car, but the guys are real trips.
Take care.
susan
Dealer 1 - Rebate is $500 on Impala for term of AutoShow in NYC.
Dealer 2 - Rebate is $750 through the remainder of life on 2001 Impala.
Dealer 3 - No mention whatsoever on rebate. Actually quoted a price on a car I test drove but I was in just to get a feel if the Impala is a car I should consider. This specific car did not have the options I wanted nor was it the color I was looking for.
I believe Dealer 2 would be getting my business if I choose to go with an Impala!
I've recently had some warranty work performed on my vehicle (2K Impala LS) and I've purchased and had service, at Champion Chevrolet, in Manhattan Beach, CA. I take my car there all the time because of the good service they have provided me. I read a lot of the posts on the Edmunds Town hall and discovered some of the problems others were having was the same ones I was. Especially in reference to the TSBs that are issued. The only place I've heard about any TSB on the Impala was from this "Edmunds" townhall website. I printed out a number of the posts and took them to the service dept. of above dealership and the service manager, Murray Mead, checked the car out and confirmed that yes, I was indeed experiencing some of the same problems. Anyway, the repair work was performed (replaced intermediate shaft, shim material, etc.) and I picked up my car yesterday. An additional warranty problem was noted, and that was that the track under my driver seat was loose (the service manager pointed this out to me) and he told me that they had ordered the part and would call me to have it put on my car once it arrived. I thought that was very helpful. It shows that that dealership really is concerned about the customer's complete satisfaction in the products they sell and it also shows that they actively take interest in the performance of the products they sell. I might add, the dealership also has a GM rep who regularly telephones me to follow up on work I have done to the car at that dealership. Her name is Lynne (I don't remember her last name), however, she is a delight to talk to and she intercedes on my behalf in making sure everthing is handled properly and to make sure that I am completely satisfied with whatever service I have performed on my car.
While my car was in the shop for routine maintenance, my wife and I were returning home from work in her car when it outright died. I called them, they promised to have my car ready (the shop is open until 9:00pm) and they sent a car to get my wife and take her back to get my car while I waited for my auto service tow truck. And we were about 15 miles away from the dealer.
victims have gotten wise and won't play anymore!
There are a few honest pros that might agree with you, though.
I got a good deal, the $1000 rebate, and a very generous trade on my 1999 Taurus (always been a chevy man, the ford was a moment of necessity, i needed a car THEN).
Smith Chevy in Hammond, IN is the dealer, ask for Larry Hill.
I don't have that LS anymore. But, I thought I'd spread the good word. But, the guy that took over my LS says his daughter had a good buying experience there, so it seems like an all around good dealer.
Myers is a well designed dealership. There is an indoor service area into which you drive and park your vehicle. The service rep sits at a desk right where you pull up and then you can organize what service you need. They offer free shuttle service so you can drop your car off in the morning and go to work while they work on your car. They have an excellent on site cafe where you can get free food Mon-Thurs and watch your car be serviced while you eat. They also have a body shop and rent cars.
The odo just turned over 80,000 km, so I had that service performed (power steering system flush). In addition, I asked for an oil change, and to change the engine air filter and passenger compartment air filter. Much to my surprise, they told me afterwards that both filters were not dirty and did not need to be changed. The service personnel are very knowledgable and don't jerk you around.
I did not buy my car at this dealership, but perhaps I will when it is time to buy again.
Steve :-)
I was able to get the vehicle for $10,900 plus tax, etc., etc. This was a year ago so that seemed to be a good deal at the time.
The dealership is very aggressive, but as you walk out the door from their ridiculous sales pitch their reality mode kicks in. I bought a Blazer from them as well and have been happy with the service.
The Impala had 25,000 miles on it. Today it has 46,000. I do a lot of highway driving so my car's mileage goes up quite a bit each year.
Problems? Other than my unhappiness with the 104 amp no real issues.
Even before we got into the "little room" to discuss price and financing the salesman said "We'll work with some numbers and send you home to sleep on them." And they did. There was no pressure to sign that day. They even called the next morning with an even better deal which made the sale a no-brainer. In the end, after rebates, discounts, and trade-in we paid only slightly more for the Impala LS than we paid for my wife's Mazda 626 in 1995! And the Impala is a much better car.
We are really happy with the comfort, handling, and responsiveness of the Impala, and we love the service we got from Love Chevrolet.
and maybe some other fees. for me, the dealer ask for paint sealant($100) and consumer services($300).
BTW,which model did you quote?
So you mean you paid $25,132-1000. totally? including everything?
After ordering mine I saw another local dealer advertising the base LS model for $500 below invoice.
maybe it looks stupid. please give me some advice.
===============================
Dear Sir/Madam:
I hope this email can save our time. I want to buy a Chevy impala 1LT with 3 options: 1) Wheels: 16 in 5-Spoke Styled Cast Aluminum; 2) 4-Wheel Antilock Disc Brakes;3) Flip & Fold Flat Rear Seat. Everything else will be standard.
Other N/C options will be the front 40/20/40 split-bench seat. The exterior color I wanted is Black, Glacier Blue Metallic, Laser Blue Metallic, Silverstone Metallic, or Superior Blue Metallic. Either interior color is fine with me.
Here are my questions:
1) Can you offer me the price for "invoice-500+options+destination fee+tax+tag-rebate”?
2) How long will it take you to order my choice?
3) How much can you accept my credit card payment? I am going to finance with my credit union.
I think that is going to be $21,861.88 totally. This price will be the final out of door price with nothing else. So can you do it?
Items Price Sources
1 Invoice $20221 cars.com,Edmunds.com
2 Below invoice $-500 Dealer’s offer
3 4-Wheel Anti Disc Brakes $498 cars.com,Edmunds.com
4 16' Cast-Aluminum $291 cars.com,Edmunds.com
5 Flip-Fold Flat Rear Seat $228 cars.com,Edmunds.com
6 Destination fee $660 Cars.com,Edmunds.com
7 Tax(1+2+3+4+5+6)*6% $1283.88 estimated
8 Tag $180 estimated
9 Rebate(current) $-1000 Cars.com,Edmunds.com
10Total(final) $21861.9 Out of door
Best,
Ken
( I believe the tax in North east Ohio is about 8% )
The only difference in options between the LT3 and the LTZ was the leather seats that I did not want. It actually has the same options as the SS model with the exception of the small block V8 engine. The LT3 has the bigger 6 cylinder engine as standard.
I feel it was a decent price for the model and options I wanted, and I did this with out a hassle or leaving home until I had the deal I wanted.
Best,
Ken
It seems much cheaper than the 24,132+tax+title one with sunroof,bose sound system and door remote.
we are getting good deal now.
Best,
Ken
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Best,
Ken
Can I ask you a question? Are you actually an employee or you just got the employee discount?
It is my understanding the retired workers get a bigger discount than the active workers, and the hourly worker gets an even larger discount than the salary worker. ( Not sure if this applies to only the retired workers or not )
Ken
They also said, if I order any car now, it will take 2 month because the Holiday is coming. Is that true?
Ford and Chrysler offer the same thing to there employs I believe it's called the "A plan" or something like that. As a matter of fact all three of the Auto manufactures were offering this program to the general public the last couple of months.
Remember they use to say "You pay what we pay" I believe this ended the end of September or there about to the general public and now is strictly for employees and there families.
Ken
So a Impala SS listed (MSRP) at $29,995 invocices for $27,586 but with the red tag is going for 27,003 plus another 1,000 if you take the rebate and finance on your own.