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Lexus ES 350
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Comments
GORGEOUS!
On the other hand, the Aquamarine Blue and Ruby Red on the other pages are beautiful, too.
Decisions....decisions.....
Sun Dimmers. They do a beautiful job. High quality work. This is my 5th car tinted by them.
Bobbass wrote: You may have just convinced me to go with Crystal White! On the other hand, the Aquamarine Blue and Ruby Red on the other pages are beautiful, too.
Decisions....decisions.....
LOL, I know what you are going through. I was there not too long ago. Remember?
We got Johnson Film and it is guaranteed for LIFE
20% on rear, sides & back glass
35 or 40% on the front (looks tinted but can still can see that your seatbelt is fastened) - will "PASS" CHP "inspection"
I'm only mildly annoyed at the moment. Perhaps I'd feel differently if we were coming up to the end of our lease or if we had planned a vacation around our new car. As it is, we can use the extra time to sell our '99 ES 300. (A relative who had wanted to buy the car changed her mind unexpectedly.) But if we're still waiting 6 weeks from now, I'll likely be more than merely a bit annoyed.
Thanks. Just read some ES350 transmission issues at clublexus.com
http://www.clublexus.com/forums/showthread.php?t=214212&page=1&pp=15
Just a handful. Not many but still, I think you are right, I think I should hold out 'til the 08 model.
I was wondering what others have paid for the installation? And if they are happy with the look?
We ordered the parts direct from the parts dept, and asked the body shop what the labor would be. No sense in giving the new car sales dept any extra markup!
I strongly urge anyone considering a lexus to stay away from this dealer or watch your deal VERY carefully.
After ordering a UL Es350 back at the end of June I left a $1,000 deposit with the dealer, negotiations continued on the price until finally we agreed on 31,000 out the door ( tax tags , etc ) including my trade. but NOT including my deposit. I was very clear about this with the salesman who actually left the dealership while i was waiting for my car to arrive.
When the car came in another salesperson called me to let me know the car had arrived, and at that time i tried to confirm the price at which time they tried to tell me they might not be able to give me the agreed upon price for my trade, a price which they guaranteed they would honor at the time of the trade ( thye said they would honor the price for 60 days ) since they knew it would take a while to get the car.
After some heated phone calls they called me back to say they would honor the price and i could pick up the car last night. I call ed the salesman back to reverify that the deposit was not applied to the price i had negotiated with the previous salesman. She assured me it was not.
so I went last night to get the car and when they showed me the paperwork to sign, my deposit had been magically applied and leaving a balance of $31,000.
I hit the roof with the salesperson to the point she went to get the sales manager who proceeded to give me every excuse he could think of ( my car was worth less, he was taking a loss on the deal, what a joke that 1 was ) and that the deposit had ALWAYS been part of the deal.
then he finally offered to drop the price $500.00 as if he was doing me a favor. I though about then decided i had enough and walked away from the deal angry as hell.
Needless to say i wont deal with this dealer ever again and i recommend no one else does either. They have soured me on Lexus to the point i wont buy one now.
I know thats extreme but it just isnt worth it to me.
Best of luck everyone and i hope you ever have an experience like this one.
It's back to Acura for me. A dealer and service i can trust.
First, all your calling back to the dealership to "reconfirm" your price tells me that you knew damn well there was something hinky about the whole deal from the jump.
Second, you probably couldn't have made too many more basic errors in your attempt to purchase this car. You gave them $1000 in cash or a check and walked out without a receipt signed by the salesperson/sales manager???!!! Had it been a credit card charge that would have been easy. Just contest it and you're home free. Remember, with a credit card company, YOU'RE the customer and they want to make you happy....not the merchant.
When I bought my car I negotiated a lease price and a trade in price for my curent vehicle. I left them a $500 deposit and this was all clearly stipulated in a receipt I was given that was signed by both the salesperson and the sales manager. Pickup couldn't have been easier. I paid $300 more (on my credit card) when I walked in and drove out with the car less than 45 minutes later after the salesman walked me through the car's basic functions and set up the bluetooth with my phone.
Your experience had nothing to do with Lexus. You did an exceedingly poor job of purchasing and this same scenario could (and likely would) have played out at any other dealership.
What he didn't address was whether he had anything at all in writing from the dealership about the deposit or the original agreed-upon price. If he didn't have anything in writing then it's too bad what happened, but all he can do now is take it as a lesson learned.
Well it's been another couple of weeks but here is the latest. The area manager for parts and service for Lexus picked up the car from my house and replaced the rubber gasket around the glass in the sunroof/moonroof. I have the standard sunroof/moonroof not the panoramic one which has a different design.
Then with two of the technical people, they purportedly took the car through a number of car washes including the Shell station that the whole problem started with.
Wouldn't you know that the roof still leaks at the Shell station where there are drops of water falling on the passenger, albeit a lot less than before. Lexus techs say that it is due to the high pressure at the Shell station, as when they took the car to other car washes the drip tray was sufficient to drain away the water that made it through the seal. Funny, my old Honda Accord sunroof never had any water fall on my head at the same car wash.
Lexus has sent me a nice email:
"Further to your conversation with our Parts and Service Consultant, we would like to confirm that Lexus Canada has thoroughly inspected your vehicle and it is operating in accordance with the manufacturer's specifications. Our Quality Assurance department is aware of your concerns and has also had the opportunity to inspect your vehicle.
The drip tray in the sunroof has been designed to receive and channel out water, therefore there will be water droplets. This is normal and will not lead to any further issues."
Ok, so I believe that what they are saying is: the sunroof allows water through and can drip on your head if the pressure of the water jets at the car wash exceed what Lexus thinks is reasonable.
Nice solution, so now I ponder if the other car washes in my area increase their pressure, will I eventually have to get out my bucket and wash mit?
Does this sound reasonable? Thoughts?
P.S. I should have paid the extra $6k for the top model as the panoramic roof has a completely different design!
What did you have to pay for the body side molding and for the installation?
You can spin this any way you want, The fact remains the dealer tried to manipulate the numbers at the time of delivery.
Could it have happened at ANY dealership? absolutely.
But it DID happen at a lexus dealership.
As a footnote, i followed up on my return of the deposit and at the same time asked if my car was sold with a different sales manager who told me the car was sold.
Bottom line is they already had somebody who was paying full sticker most likely which is why they did not care about jerking me around.
The fact that the salesman confirmed to me that the deposit was NOT included in the price of 31,000 then have it magically appear on the paperwork where it WAS included should tell you all you need to know about this deal.
Ah, the mention of the magic word "paperwork."
And, needless to say, this all could have been avoided if you used a modicum of good sense by insisting on having anything and everything agreed to reduced to writing.
A simple matter and something my father the lawyer instilled in my consciousness very early on.
Would you buy a house without "getting it in writing?"
And the relevance of the crdit card is that you would never be out any money if you used one. Something that would possibly not be the case if you paid in cash or check.
Chantilly, Va) and they are putting them on as I type. I got them at dealer cost of $133.00 and $150.00 installation. Can't wait to see it, mine is Blace/Cashmere.
Thanks
Thanks, Bruce
My brother has an RX400h that's one year old. I drove it for three hours on the highway and found the seats to be very stiff. I'm not used to that. I'm used to American car seating. Owned an Acura Legend years ago. Seats killed my back, especially the lumbar. Would appreciate any comments regarding the comfort and adjustability of the seats in the ES350. Thanks.
Thanks
And the 2002 ES didn't even have a telescoping steering wheel.
Go figure.
Check this out... http://www.picturetrail.com/gallery/view?p=999&gid=10177617&uid=4946984&members=- 1
Never mind the reviews. Test the cars yourself and form your own opinions before writing them off the consideration list.
Absolute rubbish. The new Buicks are more than comparable to the new EX 350's both in overall quality and in interior quality.
On the topic of comparable quality, the quality of the new Chevy Impala SS is surprisingly high. The interior is excellent with very comfortable seats, tiny panel gaps and overall quality in general. Besides, the power of the V-8 engine is incredible . . . !