Stories from the Sales Frontlines

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Comments

  • deskmandeskman Member Posts: 485
    Bobst was a laydown to bad his check was not approved by vericheck!!! ;)

    I had to send him to get a check from his c.u. :shades:
  • mackabeemackabee Member Posts: 4,709
    Ok. You want intelligent conversation, let's talk about the inverse proportion of voltage versus current in electrical or electronic engineering. What can you tell me about this relationship?
    Mack :shades:
  • deskmandeskman Member Posts: 485
    My store is a cooker but i enjoy it.I have the chance to interact with people i have been selling cars to for 25 years.Many of my cust bring me Birthday,Christmas persents.

    I have a one Lady who always brings me a home cooked meal when she visits service.she remembers when Deskman was Greenpea 6'2 AND 155LBS with holes in his shoes and wearing a members only jacket.

    Boss invited me to join his family for Christmas Dinner! I hope i get the gsm director postion of our entire dealergroup.
  • joel0622joel0622 Member Posts: 3,299
    Boss invited me to join his family for Christmas Dinner! I hope i get the gsm director postion of our entire dealergroup.

    Good Luck!!!!!
  • deskmandeskman Member Posts: 485
    Thanks Joel

    It would be heaven to have sat and sun off once a month.

    How is business this weekend for the crew? i am sitting on 241 billed and burning for the month.I hope i can bust 550 this month.

    Expecting xmas thru new year to be Sllllooooowwww. :sick:
  • joel0622joel0622 Member Posts: 3,299
    We are having a decent month for the times. Got two early this morning and two more in the house right now. Sundays usually suck for us. Two is an average day, especially with the Titans playing at home. So if we can hang 4 or 5 today we will be hero's in the morning.
  • deskmandeskman Member Posts: 485
    I am having STRONG weekend.I should end up with another 15-20 deals today before i put the key in door at 10;pm tonight.

    But everyday closer to christmas gets longer and longer and you keep going home earlier and earlier.

    The road from hero to zero in our business is a short one. :shades:

    joel sounds like a good day for you even with the football and bad weather.I would feel good if i finished i with 5 with those conditions. :)

    Here 78f sun is out and not a cloud in the sky.i took a drive over to the beach to count ups.Many euros displaying their twin puppies proudly while getting tans.
  • isellhondasisellhondas Member Posts: 20,342
    Are you serious?

    For us, the week between Christmas and New Years is the busiest week of the year! Nobody takes a day off and the entire month is made. We are SWAMPED that entire week.

    One New Year's Eve, I sold four cars and got out of there at 1:30 A.M.
  • deskmandeskman Member Posts: 485
    In florida everyone has family in town to mooch a holiday at the beach or with the rat.
  • tidestertidester Member Posts: 10,059
    What can you tell me about this relationship?

    It's called Ohm's Law and you may want to try OTC - Discussion Suggestions although intelligent conversation is desirable here as well. :)

    tidester, host
    SUVs and Smart Shopper
  • joel0622joel0622 Member Posts: 3,299
    That is our busiest week of the year also. We will probably move 40-50 FSeries trucks alone that week.
  • 604doc604doc Member Posts: 182
    My 2007 STi limited demo had been juiced up a little. Cosworth heads,bigger turbo and injecters , larger top mount intercooler, Hks headers,Spt exhaust,ecutek controller and uprated clutch.

    Doesn't some of those goodies void the warranty on the demo?
  • deskmandeskman Member Posts: 485
    yes.
  • deskmandeskman Member Posts: 485
    i bet she was was let down :)
  • dino001dino001 Member Posts: 6,191
    I own WRX and never wore baggy pants. I'm quite close to your STI profile. When I bought mine I had the score, but not as much per year. By the way, I bought one at invoice in Jan'03. No special arrangements, just plain invoice for the car and a few accessories at sticker but no installation charges.

    If wanted the new one soon, it would probably be invoice as well, too (and still with decent trade). Even now, as I have IMBA deal, but even without it they'll all hover around invoice by the spring here. Three grand over sticker for STI is just plain silly. I expect new STI go for sticker in first few months and then it will go back to normal unless supply is severly cut.

    You may catch couple of customers with more money than sense to pay more in your area, but in Tampa we get enough competition so even STI Ltd or first year Spec B were selling at sticker tops, not above. But your expectations are really revealing ... ;)

    2018 430i Gran Coupe

  • deskmandeskman Member Posts: 485
    i can split the difference with her.
  • deskmandeskman Member Posts: 485
    Mastro? you guys put invoice on the internet.
  • mackabeemackabee Member Posts: 4,709
    Lol! image
    Carchic, don't let him fool you! He secretly wishes his owner principal would buy a Toyota franchise. His wife has been bugging him for a new Sequoia ever since I posted pictures of it on myCarSpace and Joel just can't get it out of his mind either. He keeps waking up in the middle of the night going: 'Ok honey! I'll buy you one. We have to go down to Va Beach though as the stores here in Nashville won't discount them and I know my friend Mack will! Anything to make you happy sweetheart!"
    image

    This Joel and I going at it. We are always agreeing to disagree but most of the time he agrees with me. I've been trying to get him to leave the Dark Side for a while now. ;)
    image
  • mackabeemackabee Member Posts: 4,709
    F-150's do real good on our used lot. Chevy Silverado too. Dodge not so good. Tacoma does great with young and old, probably the best compact truck in the market.
    :shades:
  • mackabeemackabee Member Posts: 4,709
    See, if you were at a Toyota store; the last week in December is smokin'! :)
    Mack
  • deskmandeskman Member Posts: 485
    I would not have as good payplan at a yota store.you have to have talent to sell chrysler/jeep/dodge!!!just joking. most places down here slow down the lastweek.

    i understand that hummer does well the last week of the year.
  • mackabeemackabee Member Posts: 4,709
    You da man! Tidester! Next time you are in Virginia Beach stop by and see me. You have just won lunch for you and me at my cousin Angel's Mexican Restaurant!

    image
    Mackabee
  • sterlingdogsterlingdog Member Posts: 6,984
    What in Santa's World has been going on here? After a week, I come back to find all of my students upset and a new grammar teacher in trouble. This will never do.

    Dear Hemipeen,
    If you are going to enjoy this site, you must show a little more patience, tolerance, and understanding. I don't mind competition, but you mustn't attack INTELLIGENT students like Joel, Snakeweasel, Mackebee, Inguy, and many others. They were here long before us, and they have assisted many people.
    Their formal education, or the lack thereof, has nothing to do with their intelligence. During a span of forty years, I taught future doctors, lawyers, engineers, military generals, U.S. Senators, etc. Many were not the best grammar students, but they have contributed much to their communities. These car salesmen have done the same in both their professional and private lives. An example would be Joel. He is a former paratrooper. I would hardly classify him as a 3rd grader.
    Though I am sure that I irritated these posters at times, they were very nice to me. We chatted in good spirits. They will receive you in the same manner if you approach them with the respect that they deserve. I pointed out some errors, but not too often. Also, you should only point out things that will really help them to communicate with each other in a better way---and you should use your sense of humor. Life is too short to "nick pick" each error.
    I know that you mean well. I dislike poor grammar as much as you do. Still, we must remember that it is the content and interests that "drive" this site. The Hosts of this site will confirm this. The Hosts are patient people, but they don't want this site to be Englsih 101.
    Relax, have fun, and get to know these people. They advised me months ago regarding a car experience that I had. In that situation, THEY were the good teachers. Welcome aboard. :)

    Richard

    PS You guys try to be nice to Hemipeen. Though some of my friends think that I am crazy to be on a car site, I brag to them about you often. :blush:
  • snakeweaselsnakeweasel Member Posts: 19,593
    Please don't tempt me.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • mark156mark156 Member Posts: 1,915
    Deskman...... if you have to rent out your vacation home, that speaks volumns! :surprise:

    M156 :D
    2010 Land Rover LR4, 2013 Honda CR-V, 2009 Bentley GTC, 1990 MB 500SL, 2001 MB S500, 2007 Lincoln TC, 1964 RR Silver Cloud III, 1995 MB E320 Cab., 2015 Prevost Liberty Coach
  • deskmandeskman Member Posts: 485
    Just like my investment to pay for itself and to pay for the lot in arrowhead that i plan to build on.I am jewish and scotish.

    I grew up in the vail valley and plan to retire there.
  • mark156mark156 Member Posts: 1,915
    Good plan.

    M156
    2010 Land Rover LR4, 2013 Honda CR-V, 2009 Bentley GTC, 1990 MB 500SL, 2001 MB S500, 2007 Lincoln TC, 1964 RR Silver Cloud III, 1995 MB E320 Cab., 2015 Prevost Liberty Coach
  • tidestertidester Member Posts: 10,059
    You have just won lunch for you and me at my cousin Angel's Mexican Restaurant!

    If I ever make it out there you're on! I have an uncle (Navy, retired) who lives in Virginia Beach!

    tidester, host
    SUVs and Smart Shopper
  • dino001dino001 Member Posts: 6,191
    I actually bought mine at Reeve's, but service it at Mastro. Have done research the dealers in the area and except for one they all appear to be more laid-back low-pressure types - almost family style. I see the same sales staff at Mastro for years now - and similar to lesser degree at others.

    They don't put funny stickers, they don't load their cars with mop&glo - their only extra sell is extended warranty and accessories. Even their "dealer-whatever" fees are not as high as most "superstrore" types (i.e. around $300 whereas local Toyo, Honda or even domestic dealers go for $500+). Just a different reality.

    I can tell you now - some guys here get quite emotional when they see/hear about ADM stickers. My attitude is more relaxed. If it is something trully deserving that ADM (like asy Shelby Mustang, or Solstice, or even Prius in their first couple of years), I simply shrug it off and move on. If the ADM is silly, I laugh it off and also move on. Of course no business either way, but I don't get emotional about it.

    From bigger picture, incorrectly assessed ADMs can backfire big time, especially on cars that are not as hot to really deserve them, like the STI (there has never been a real shortage of them). They are seen as very good indicators of "take money and run" mentality and people will remember that later. That single superscore may actually come at a very high hidden cost in terms of lost business (obviously not visible to dealers as no one knows how many people walked out without even asking a single question) . I bet per one whale who paid your ADM you have ten customers who go elsewhere. Five will never even ask you anything (they see ADM and walk away), three will pretend they're buying, but never have intention as ADM puts it out of their interest, two may even try to bargain but give up.

    Changing subject: is it true that in Florida you have to sell ext. warranty at one price, as it is allegedly an insurance product? That generally stinks big time. Those warranties may be worth something at lower price points, but

    2018 430i Gran Coupe

  • joel0622joel0622 Member Posts: 3,299
    I have to admit, I really like the new commercial you all are running for the Toyotathon where the guy is on the ferry and he hooks a rope to the bumper of his Ranger and it gets pulled off the back of the boat and the commercial says that every one is looking for a reason to buy a new Toyota. Great job on who ever handles ya'alls Tier 1 marketing.

    At least we call it Tier 1, that is the National, Tier 2 is Regional, and Tier 3 is individual dealer marketing.

    As far as my wife or any one of my family members driving an import goes........The day that happens you better have a big umbrella to protect you from the pigs flying around. :D
  • lemkolemko Member Posts: 15,261
    They're called Quixtar now, or "Amway on the Internet." Same old garbage in a new box. My girlfriend rented a car and somebody left a Quixtar CD in the player. We listened to it for a good laugh. Those real estate "gurus" you see on late night infomercials are also a riot. Heck, if it was so easy everybody would quit their jobs and go into real estate.

    Typical phone conversation between sucker and con man mentor:

    Sucker: "I took your Riches in Real Estate course, but I'm not making any money!"

    Mentor: "Oh, Mr. Sucker, you only completed the $500 introductory course. To really make money, you need to sign u for the $2,500 Advanced seminar!"

    Sucker: "Thanks! Will do!

    One month later:

    Sucker: "I took your Advanced Riches in Real Estate course, but I'm still not making any money!"

    Mentor: "Oh, Mr. Sucker, you definately need to sign up for the $5,000 Super Advanced seminar!"

    Sucker: "Thanks! Will do!

    Six months later:

    Sucker: "I took your Super Advanced Riches in Real Estate course, but not only am I not making any money, I'm $8,000 in the hole!"

    Mentor: "Oh, Mr. Sucker, you definately need to sign up for the $10,000 Super Advanced Deluxe seminar!"

    Sucker: "Thanks! Will do!

    And this goes on until the sucker wises up or is bankrupt and/or has massive problems with the IRS and others.
  • epineyepiney Member Posts: 462
    I have to admit, I really like the new commercial you all are running for the Toyotathon where the guy is on the ferry and he hooks a rope to the bumper of his Ranger and it gets pulled off the back of the boat and the commercial says that every one is looking for a reason to buy a new Toyota. Great job on who ever handles ya'alls Tier 1 marketing.

    At least we call it Tier 1, that is the National, Tier 2 is Regional, and Tier 3 is individual dealer marketing.


    Yeah, I also like the one where the guy buries his car in the snow so teh plow tears the side off of it...

    Hey Joel, on an unrelated topic. I've had two sessions with F&I in the last couple months. Looking forward to a good chat and and laugh with a guy like you or lrguy who writes his own deals, I find myself faced with two well dressed ladies in their 20's or early 30's with big eyes and big... well you know :blush:

    What gives? Are you sure you're not one of these F&I ladies impersonating an ex military guy in the net? :P
  • mackabeemackabee Member Posts: 4,709
    Are you sure that Ford Taurus/500 you're driving is made in the US? I hope is not a "domestic" like Chevy Silverado that's made in Mexico, or an Aveo (what the heck is that anyway?) made in Korea. I think their only true american car is the Vette. I would love to have me one of those!
    Or one of these!

    image

    Mack :shades:
  • smithedsmithed Member Posts: 444
    What is that red beauty? It looks like it might be hard to get into.

    I thought the Taurus was assembled in the USA (or in America Junior (Canada)). ;)
  • joel0622joel0622 Member Posts: 3,299
    Are you sure that Ford Taurus/500 you're driving is made in the US?

    Positive :D

    image
  • jmonroejmonroe Member Posts: 8,989
    Bobst was a laydown to bad his check was not approved by vericheck!!!

    That's a copy cat you ran into.

    The Edmunds 'bobst' would have ripped your head off and gotten free extra keys to boot. :blush:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • jmonroejmonroe Member Posts: 8,989
    It's called Ohm's Law...

    It's guys like you who have widdled away most of my cherished school books that I have used as reference material. :(

    It was Ohms Theory in the one I've just tossed, thanks to you. :cry:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • tidestertidester Member Posts: 10,059
    thanks to you

    Sorry about that! ;)

    tidester, host
    SUVs and Smart Shopper
  • brian302505brian302505 Member Posts: 22
    We've had 7 inches total in 2 days from last week.
  • roadburnerroadburner Member Posts: 18,481
    I know that I'm almost certainly going to regret this, but...
    I've always wanted a Land Rover, and I've had a special soft spot(most folks would say it's my head) for Discoveries. My wife can't drive a stick and I'd like to have at least two cars she could drive, so I'm thinking of selling the Wrangler and picking up an older Discovery in the sub-$10K range. I don't mind wrenching on it myself, and we'd probably put less than 5K miles/year on it. That said, I don't want to buy a money pit. Based on that, which year(s) would you recommend- if any?
    And yes, I know that I could always buy a Wrangler slushbox, but sometimes I like to live dangerously... ;)

    Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
    Wife's: 2021 Sahara 4xe
    Son's: 2018 330i xDrive

  • lrguy44lrguy44 Member Posts: 2,197
    The newer the better - would strongly recommend a 2000-2002. I would really prefer a Certified 2003-2004, but they are way above your price point. I would discourage you from buying a series I (94-98) unless you have it gone thru by a dealer to check it out - also they had Gems engine management and Lucas electronics which you really do not want.
  • deskmandeskman Member Posts: 485
    In Florida service contracts are insurance products regulated by the state.Prices are firm .
  • sky23213sky23213 Member Posts: 300
    Are you by any chance in our neck of the woods?
    You are selling Hyundai, correct?
  • roadburnerroadburner Member Posts: 18,481
    Thanks, that's the kind of information I need! :D

    Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
    Wife's: 2021 Sahara 4xe
    Son's: 2018 330i xDrive

  • joseojoseo Member Posts: 20
    what are you selling Joel0622?
  • deskmandeskman Member Posts: 485
    True American car = viper. vette z06 has german trans and italian wheels .Viper is all north american except the tires.
  • isellhondasisellhondas Member Posts: 20,342
    Britiish Rover...don't read this.

    You have NO IDEA what the words "Money Pit" mean until you buy an old Disco!
  • deskmandeskman Member Posts: 485
    Money pit = Euro car that is out of bumper to bumper.
  • greanpea68greanpea68 Member Posts: 1,996
    what are you selling Joel0622?

    He sells Fords.. :lemon:

    GP
  • mackabeemackabee Member Posts: 4,709
    When did Canaduh, become part of the US?
    ;)
    Mackabee

    image
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