Are you in the market for a new or used vehicle and having difficulty finding something in your budget? Or are you finding yourself making trade-offs to find something you can afford (i.e. less cargo space, lower trim level). A reporter from a national news publication would like to speak with you about your experience; please reach out to PR@Edmunds.com by this Friday, 11/21 for details.
Stories from the Sales Frontlines
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The Kid told the Buyer that the price was after Dealer loyalty and active military rebates of $1000 each.
I was dying when i sent him back in for the tax on the payment bump
Sign in a dealership showroom: Let us help you get back on your feet. Miss a car payment!
Sign in a muffler shop window: No appointment is necessary. We can hear you coming!
I know I'm out on a limb here, but thought you might not already know. Not that it's possible that you could ever make such a thing as an error.
We imperfect souls are somewhat reluctant to raise our heads, but I thought I'd give it a shot.
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2025 Camry SE AWD, 2025 Integra
Mack
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
Units?
Floor traffic?
Cust wanting the Viagra treatment?
Cust upset because they did not get a Kiss before leaving and not getting a call the next day?
So, I ask one of the shop owners who are those people that everyone seem to recognize. It was Pamela Anderson wearing a solid tight fitting grey dress, flat shoes and tussled hair. Even after looking at her rather close, but not too close, I still didn't recognize her. Her "body" didn't seem as curved as seen on TV.
Anyway, no one seemed to bother them and she was wearing those big-bugged-eyed sunglasses.
Mark
I mentioned to my son about you offering to help him with his buy. He said he decided to think it over a while longer.
No wonder you guys get frustrated with buyers. :sick:
2025 Forester Limited, 2024 Subaru Legacy Sport
Not to worry - the hosts are equipped with brooms and mops!
tidester, host
SUVs and Smart Shopper
Money pit = Euro car that is out of bumper to bumper.
That is why I got rid of my Mini Cooper S at 54,000 miles, I almost died at the cost of having rear brakes replaced.
LW
Mack
mack
We're pulling for you
I suppose this could change in the future but for now, that's the way it is.
On a Much Lighter Note:
A couple came in (Professors at a local University). Did my 3 minute presentation then test drive. Came back, the husband loved the Sonata for the room, but the wife wanted to drive a Civic. Brought back the numbers, (of course had to work it a little bit.
Their trade was a 92 Civic DX with 82,500 miles. We did check with DMV to make sure the miles were original and they were based off each registration renewal. :surprise: The first trade offer was $1,000, then we got it to $1,400. So, about an hour later, after discounting the car, and getting the payment into the $240's. She decided, we'll go with the Sonata, don't need to test drive the Civic. Hate to say it, but it feels so good to sell a Hyundai to a person(s) who was seriously thinking about a Honda!! (Yes, Honda is a great product). :shades:
So you are saying that the kid lied in order to bump the price $2000?
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
How you run your dealership is your business, but all it takes is a person to read that one place is bumping rebates back into selling prices and suddenley we are all guilty of it in the consumers mind.
Don't get me wrong, I like hitting the ball out of the park just as much as the next guy and am shooting for a $5K plus on every deal I start but I do it through being a good sales person not through through all that crap that was common place in the 80's and 90's.
Like I said if thats how you all run thats fine, but please don't broadcast it here. I would guess edmonds has 10K members reading it.
I have to give the greenpea credit for Quick thinking.The Pea made a $4500 dollar payable on top of a $3500 dollar pack.The Pea's net commision is close to $1300.
BMWs and Mercedes(among others) use a separate P/S reservoir. The two hoses that connect to the reservoir operate under low pressure and are usually secured with crimped-on clamps. These clamps often loosen up causing a small leak. Replacing the crimped clamp with a good worm-gear clamp often fixes the problem.
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
It's hard for me to believe they didn't already know a lot about the Civic and knew pricing as well. They are educated people and like me probably keep up on homework about the cars in which they might be interested when they're thinking they are in the market for a car. They liked what they saw and made the choice then.
2014 Malibu 2LT, 2015 Cruze 2LT,
Maybe she found some miami marching power in her trunk.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
And he generated a 75 post rant on "My Salesman Mislead Me"
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
So, that's pretty much the same thing as cutting the price and putting it on sale for $2,000 less?
If i could split the difference with you can we do business now?
The car business in florida is still the wild wild west.Here in my market if i don't get them the first time someone at a different dealership will club them like a baby seal.
I think the Greenpea has closer potential!!!!
What kind of car carries that much gross?
Steal the trade ,scoop the dealer rebates( dealer loyalty and active military 1000 each) and get the 1234.56 dealer fee.
Oh what a feeling !!!!!!!!!
cust; i am here to see your 2008 widget that you have in the paper.
deskman; That unit is a outstanding value ,i cant see why no one has purchased it yet.
cust; You still have it in stock?
deskman; yes i do .the unit is fully repaired and ready for sale.
cust; fully repaired? what was wrong with it?
deskman; the unit fell off the truck during delivery.
cust; I dont want a wrecked car. :surprise:
deskman; You are in luck i have a undamaged one with the same options for 5,000 more or i have some 2007 ones with just a few miles for the same price. :shades:
How you run your dealership is your business, but all it takes is a person to read that one place is bumping rebates back into selling prices and suddenley we are all guilty of it in the consumers mind.
I think it's big of you to post this and am glad you stand behind it, but I'm also glad that deskman is open honest about what goes on at some dealerships. This is a good forum for people to educate themselves to see both sides and recognize what is going on. The more deskman posts about it the more people will be aware. I say post on deskman!
I read the rants here too and sometimes think that buyers need to be a little more grown up about things. I know when I'm getting bumped and I know when we are doing the email dance to try to get me into the dealership. I know the sale figures and YoY numbers of the cars I'm looking at buying and most of the dealer cash and rebates and a broad sample of prices paid postings from various sources. Why shouldn't I get a better deal, than someone who doesn't want to or can't invest the time?
It's all good if buyers learn to take more repsonsibility for what they do. You go in and ask for a payment only, that's all you should deserve.
Joel, some people give you a hard time for selling extended warranties and service contracts and marking up buy rates. All they got to do is say "no" or get their own fianancing. Last time I checked the Best Buy cashier was not the source of rants for asking if you want an extended warranty on that digital camera.
The downside of this is that you may get broadbrushed as a crooked car guy. Unfortunate fall-out. But then again, people need to make their own assessments.
Good thing I buy new or private party used...
while the Japanese watched and learned.
The actual credit to the rise of the Japanese automobile is given to an American by the name W. Edwards Deming (and what he learnt from Walter Shewart). He was "literally" given the boot out by the bean counters of US car companies for his recommendations on Quality control.
Later when the Japanese came out on top, and big guns from GM/Ford inquired their counterparts in Japan, the Japanese told them that they had read their (USA) Quality Control books written by Deming and followed his recommendations. That is all.
It was like a slap in the face of all these bean counters who threw out Deming and his ideas.
....cust; I dont want a wrecked car.
deskman; You are in luck i have a undamaged one with the same options for 5,000 more or i have some 2007 ones with just a few miles for the same price.
That's pretty much a textbook bait 'n switch, right?
how about 10year/100K warranty* - America's Best Warranty
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* 10 YEAR / 100,000 MILES
POWERTRAIN PROTECTION Covers most engine & transaxle components.
(post #22684) .."Have you ever used this one?".
Most of the salespeople and members here look down on these type of practices, as they see them as dishonest. I'm curious as to why you seem so forthcoming and proud of these questionable methods???
No need to paint a rosy picture when it is not. Deskman types do exist. Let the readers educate themselves on the tricks that are possible in this industry.
2018 430i Gran Coupe
Naples is the other side of the state.
It's what I call "take money and run" business model.
it works for me i have been in the same store for 25 years. :P
Try saying that three times in quick succession.
Gogiboy
Oh, well then the 21st century might take a little longer coming around...