Thanks for all the replies. I agree, I should have walked. But, once you start to invest the time required to get a deal...it's tough to turn away. Besides, like I said, I got the deal I wanted and the car I wanted. So, other than the "process", I was pretty pleased.
I don't think this shines poorly on Kia. They were very understanding and accommodating. The dealership and it's management is to blame. This is a combo Ford/Kia dealership. The owner also owns about 75 percent of the dealerships in the southwest suburbs of Chicago. (Locals, I'm sure, know exactly who I'm talking about.) They had a horrible reputation in the 80's. I reluctantly gave them a try when I purchased my Acura, and was very pleased. So much, I purchased a second Acura, and helped my mother purchase her's as well. This Ford/Kia dealership must still be "old school."
By the way...I'm 35...whoever asked. I'm a pilot and leave my car at the airport for extended periods. I just wanted a basic car for work, a role the Spectra fits perfectly. It's a surprisingly well-built, fun little car. I was used to buying "higher-end" cars, so I expected a little less customer service. Maybe another reason why I didn't walk???
This is a combo Ford/Kia dealership. The owner also owns about 75 percent of the dealerships in the southwest suburbs of Chicago. (Locals, I'm sure, know exactly who I'm talking about.)
Lets see is the initials J R?
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
gmanz....I was the one asking about your age. I just wanted to determine if you were someone the dealership perceived as a "joy riding" 18 year old. While not an excuse, I thought they may have not thought you were serious about buying a car.
Hyundai is trying to remake Kia in its image. From all reports, if Hyundai can do the dramatic turnaround for Kia as it did with itself, that would be impressive.
I totally understand investing time and effort to get to the "deal" you want....you almost don't want to waste it.
However, I'm just the kind of person who won't do business with someone I don't trust or with someone who isn't professional. I expect a good deal....and a good deal more than that when plunking down my hard earned money.
Bottom line, you got a good commuter car at a price you wanted to pay. The rest, as they say, is history. I agree that it's a reflection on the dealership management and their personnel than it is on the brand itself.
looked at him and I could tell he was all about looking good and impressing people. But that was about it. It was a "LOOK AT ME I'M DRIVING A BENZ. I'M COOL AND IMPORTANT!" type of attitude.
When we bought the Caddy we also looked at the Benz C class (wife like them) and the salesman really didn't project that image to me. He kept the "prestige" factor to a minimum, which might be to the fat that we were also looking at Caddys and he knew it. He instead concentrated on the car and its features, which I have to admit impressed me. I have to admit I almost bought one.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
I think that it is good that you hammered him on the survey. You need to earn your CSI scores, and it sounds like he sure earned his. As far as service is concerned, I can't believe that they would have any clue how you filled out the survey. As long as their service department is better than their sales department, I would use them if it is convenient for you. Keep in mind that every dealership I know of keeps their sales and service departments separate. Even though our service department is 15 feet from my office, I don't know their problems and they don't know mine.
I agree with the statements about C-Class owners thinking that they and their car are somehow special. A relative of mine owned a 2002 model which he got a "good deal" on, according to him. He "only" paid $35,000 for it and it didn't even have a real leather interior, it was mostly vinyl. Not to mention that it didn't have a CD player either, in the 21st century! The V6 engine was rated at something ridiculous, like 168 HP. It also caused them so much trouble that he recently sold it, right before the warranty period expired because he knew that he'd be stuck with ridiculous repair bills. But somehow, they still loved their overpriced, unreliable POS. The C in C-Class obviously stands for Cheap.
On the other hand, if the sales person gets us to invest a good deal of our time in the negotiation, he knows we will be less inclined to walk out.
However the buyer has less to lose with regards to the deal not going through. While both lose the time they spent on the deal the salesmans time could have been with another customer making a sale. Unless the customer takes time away from important things (like unpaid time off of work) they don't have the incentive to complete the sale that the salesman does.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
bobst....it's been relatively quiet without socal's self professed "expert opinions" about car buying, accounting, best business practices, etc.
Bottom line, a sales person's time invested in a deal isn't going to set the sell or buy price. Sales management does that, not the salesperson.
My guess is that the Kia salesperson made a "mini" on gman's deal. Based on gman's description of the guy, he's not going to be employed too long at the dealership, anyway.
Oh yes absolutely MB thinks very highly of their vehicles. Just take take a slight tagent for a second.
A GL450 with about the same specs as a 57,000 dollar MSRP LR3 has a MSRP of 71,710 dollars.
The handful of things that the GL450 has over the LR3 do not equal 14,000 dollars. Things like a power lift gate, power tilt and telescoping wheel, factory wood trim etc.
That is just insane.
In regards to the Bill Heard Chevy thing that is interesting.
We had something similar happen to us one time. We had to Lexus/lexi that were nearly identical and the stock numbers got swapped down at the office.. We only took about a 1,500 dollar bath though.
True with MB (as with many luxury nameplates) your buying a name/image and the sales force should use that. But then again I have never heard anyone use the phrase "Its the Mercedes of...".
Off topic but a sales story just the same I remember hearing of someone using that phrase in describing their product to Lincoln execs. Not sure if thats an urban legend or not.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
I'm surprised there hasn't been more comment on the above story. Hard to imagine that in spite of it apparently being a pattern of behavior, the police still regard it as a civil matter.
Yeah I mean someone from managment had to sign off on that deal some where. What idiot doesn't realize how impossible it would be to own a 2003 Chevy Truck for $3,000.
Interesting story. I'm not a lawyer, but I always thought a signed contract is a signed contract. The dealership keeps quoting that the truck was sold "below Blue Book Value", yet we've heard time and again that the blue book, yellow book, black book isn't the gospel when it comes to putting a drop dead number on a vehicle.
So, how the customer is supposed to know he bought a truck well below what it was worth, as the dealership claims, is a mystery to me, too.
Certainly, the dealership's track record isn't good, either.
From what I can gather, the dealership returned the buyer's trade-in. I'll assume they also returned the buyer's check.
Is it worth a law suit brought by the customer? I don't know. He won't get the truck he wanted to buy since it will be sold to someone else by the time the lawsuit is resolved. What will the customer realistically get in a lawsuit?
Why these dealers continue to stay in business after all the bad publicity is something I don't understand.
But, that's the reason I don't do business with dealerships I don't trust.
Having been through litigation, and not finding it particularly usefull, I'd probably take the $500 from the dealership, would never set foot on their premises again, tell everyone I knew how I was treated and go try for another purchase somewhere else (with someone I trusted).
If I had the paperwork and the keys for the truck and had gone back to the dealer like the buyer in the story, I would have gone with a friend and if it was still there I would have asked for another test drive to confirm that nothing had happened to the truck during the repo. Once on the road I would have said to the salesman that "I will buy the truck at your price so lets go to my bank so that I can get a certified check then we can go back to the dealership to finalize the deal". Once inside my friend would get a cell phone call saying he had to leave. He would leave taking the truck with my set of keys and taking it to another friend's garage for safe keeping.
When we returned to the parking lot I would have said "why did you guys take this truck again when you knew I wanted to buy it, please tell me that you took it and that it wasn't stolen" ! After he was finished gasping I would have left via having another friend pick me up. Of course I would have offered to take him back to the dealership since I am a nice guy.
Since it appears that possession is 9/10 of the law I'm now in the cat seat.
It would have at least been worth a try.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
The whole story basically invalidates Bobst's, Socal's points that "it is not impartant who you buy it from - the price is the price"
Wasn't that price the lowest? Were the paper in order? Was payment taken care of? So what was missing? Basic words - honesty and trustworthiness, factors that are allegedly not so important in buying process. Or are they?
Wasn't that price the lowest? Were the paper in order? Was payment taken care of? So what was missing? Basic words - honesty and trustworthiness, factors that are allegedly not so important in buying process. Or are they?
I also like to deal with honest and straight forward dealers myself but regardless of who you choose to deal with, a signed contract should be honored.
Once something like what happened in this story takes place, you as a buyer, have to do all that you can to make it hold up.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
That Bill Heard story does not surprise me at all. Me and my In-Laws had a TERRIBLE experience with a local Bill Heard Dealer here in the SE. Completely unethical!!!!
Snake, you have mentioned in several posts that you bought a "Caddy". Which model did you purchase and how long did you keep it? Your "id page" lists you owning two Hyundai's.
Mark156
2010 Land Rover LR4, 2013 Honda CR-V, 2009 Bentley GTC, 1990 MB 500SL, 2001 MB S500, 2007 Lincoln TC, 1964 RR Silver Cloud III, 1995 MB E320 Cab., 2015 Prevost Liberty Coach
My truck is about to be claimed as a dependant this year being that I spend about 420 a month in gas.
I have a friend of a friend who has a 1987 VW cabriolet with 96k miles on it, air blows cold, new timing belt, new muffler, top does not leak. Selling it for 1000.00. I get cheap parts cause I work for Audi. And I just want to drive it 2 times a week to work. (That would save me $80 a month)
Now I bought my 97 Jetta for 800 and sold it for 2300. Do you think I can flip this car also? Good Idea or no?
Wow. Bill Heard cites a Tennessee law that states an auto transaction isn't valid if one party realizes "they made a mistake." Just guess what would have happened if it was the buyer who realized that they had made a mistake. What a joke. I hope Heard gets nailed for this.
Wow. Bill Heard cites a Tennessee law that states an auto transaction isn't valid if one party realizes "they made a mistake."
Let's take it the other way. What is the dealer typed in $300k instead of $30k. Would you expect the consumer to pay an additional $270k because they signed the contract?
Interesting story. I'm not a lawyer, but I always thought a signed contract is a signed contract.
It is if there isn't an obvious mistake. Say I got to Isell's place and buy a honda at $21,000 and there was a mistake and it should have been $22,000 then its still a good contract because the mistake isn't obvious. But if I went to British and bought a Rover at $27,000 and it should have been $72,000 then the contract is no good since that mistake is obvious.
Given the information in the story we can't say for sure which way this will go. However it appears that the dealership has played these games before so the courts may not be sympathetic to them.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
I have the CTS-V which I got as a steal (otherwise I would have just gotten the 3.8 liter CTS), its used primarially as a "date car" for me and the wife when we do something special. The hyundais are our daily drives for commuting buying stuff from the home improvement store, taking the dog places and the like. So the Caddy usually sits in the garage and only comes out during weekends.
I also have a Lincoln Zephyr that is currently in pieces.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
If it runs, and is in decent shape, any car is worth $1,000. I'd buy that in a heartbeat. If nothing else, drive it around for a year and flip it for $3K (it's a 'vert, right?).
dino...I'm with you 100%. If the dealer can't be trusted, I won't do business with them. That's just the way I am about all of my business dealings. This is just one example why.
jlawrence....I'm usually on the same page with you, but this one I have to disagree. If there were a $270,000 error, on either side, I can guarantee you the error would have been caught.
We can play "what if?" games all day long, like "what if" the dealership found that their was a $3,000 error in the dealer's favor, should they give it back to the customer?". How many times have we heard from the dealership's perspective when there's some sort of remorse on the buyer's side where the dealership says "tough luck". You should have read your paperwork and understood what you were doing before you drove away. You drive the car over the curb, the deal is done.
Before the buyer "drove over the curb", the dealership had plenty of opportunites to make certain the deal was right. It passed over the sales person's desk, the sales manager's desk and through F&I, at the very least before the dealership let the customer drive home. No error was found. This dealer doesn't pass the "sniff" test.
There's little in the story suggesting that the buyer knew he had anything other than a "good deal". The dealership should have just cut their losses and investigated their own internal business practices to make certain something like that never happened again. Reposessing the customer's truck is way over the top.
I'm not sure a lawsuit will net either side anything beneficial, though. What exactly is the customer going to sue for? What will he gain?
He would sue for enforcement of the contract, in this case getting the truck for what the contract says. Plus court costs and legal fees of course.
I am pretty sure that there is an arbitration clause in the contract too. If that is the case the dealership is in the wrong for taking the truck back without going through arbitration.
Another thing to ask is where was the truck parked when they took it back? Depending where it was parked you could get them on trespassing charges.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
Supposedly, the police declared it a civil case but I don't see how that is possible. If it were a civil case then the dealer should have taken it to court for resolution rather than stealing the vehicle in the dead of night.
If you think it's bad now, just wait until they sell that man's truck.
That's the point. By the time this gets resolved in the courts, that truck is going to be long gone. The courts certainly aren't going to take it away from the 2nd buyer. So, that leaves the 1st buyer with what, exactly...to sue for?
That's the point. By the time this gets resolved in the courts, that truck is going to be long gone. The courts certainly aren't going to take it away from the 2nd buyer. So, that leaves the 1st buyer with what, exactly...to sue for?
Exactly, that's why I like my way better.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
So, that leaves the 1st buyer with what, exactly...to sue for?
Well if its gone the value of the truck, his trade-in and any money he paid (man I sure hope that guy put a stop payment on his check), plus any court and legal fees. And I hope the add on punitive damages.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
True but didn't they send that to the police as a statement? I know people lie to the police all of the time but if you are a business and you give a written statement to the police I would hope they would have the common sense not to lie.
Comments
I don't think this shines poorly on Kia. They were very understanding and accommodating. The dealership and it's management is to blame. This is a combo Ford/Kia dealership. The owner also owns about 75 percent of the dealerships in the southwest suburbs of Chicago. (Locals, I'm sure, know exactly who I'm talking about.) They had a horrible reputation in the 80's. I reluctantly gave them a try when I purchased my Acura, and was very pleased. So much, I purchased a second Acura, and helped my mother purchase her's as well. This Ford/Kia dealership must still be "old school."
By the way...I'm 35...whoever asked. I'm a pilot and leave my car at the airport for extended periods. I just wanted a basic car for work, a role the Spectra fits perfectly. It's a surprisingly well-built, fun little car. I was used to buying "higher-end" cars, so I expected a little less customer service. Maybe another reason why I didn't walk???
Lets see is the initials J R?
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
Hyundai is trying to remake Kia in its image. From all reports, if Hyundai can do the dramatic turnaround for Kia as it did with itself, that would be impressive.
I totally understand investing time and effort to get to the "deal" you want....you almost don't want to waste it.
However, I'm just the kind of person who won't do business with someone I don't trust or with someone who isn't professional. I expect a good deal....and a good deal more than that when plunking down my hard earned money.
Bottom line, you got a good commuter car at a price you wanted to pay. The rest, as they say, is history. I agree that it's a reflection on the dealership management and their personnel than it is on the brand itself.
When we bought the Caddy we also looked at the Benz C class (wife like them) and the salesman really didn't project that image to me. He kept the "prestige" factor to a minimum, which might be to the fat that we were also looking at Caddys and he knew it. He instead concentrated on the car and its features, which I have to admit impressed me. I have to admit I almost bought one.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
Yes I know that makes me weird.
==
Anyway here's a sales story making its rounds around the internet:
Dealership undercharges, steals truck back
I like the C-class myself but it seems a bit overpriced (as are all Benz's IMHO) and $450,000 for a car is insane.
I just like knowing I can beat most AMG's in a car that costs less than half as much. :shades:
Yes I know that makes me weird.
That among other things :P
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
Most were not supercharged.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
He was a terrible, unprofessional salesperson and you still bought a car from him???
That's an interesting comment, Gman.
Our friend Socal often makes the same point - if we get the sales person to invest a lot of his time, we can get him to accept a lower price.
On the other hand, if the sales person gets us to invest a good deal of our time in the negotiation, he knows we will be less inclined to walk out.
2018 430i Gran Coupe
However the buyer has less to lose with regards to the deal not going through. While both lose the time they spent on the deal the salesmans time could have been with another customer making a sale. Unless the customer takes time away from important things (like unpaid time off of work) they don't have the incentive to complete the sale that the salesman does.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
Bottom line, a sales person's time invested in a deal isn't going to set the sell or buy price. Sales management does that, not the salesperson.
My guess is that the Kia salesperson made a "mini" on gman's deal. Based on gman's description of the guy, he's not going to be employed too long at the dealership, anyway.
A GL450 with about the same specs as a 57,000 dollar MSRP LR3 has a MSRP of 71,710 dollars.
The handful of things that the GL450 has over the LR3 do not equal 14,000 dollars. Things like a power lift gate, power tilt and telescoping wheel, factory wood trim etc.
That is just insane.
In regards to the Bill Heard Chevy thing that is interesting.
We had something similar happen to us one time. We had to Lexus/lexi that were nearly identical and the stock numbers got swapped down at the office.. We only took about a 1,500 dollar bath though.
Off topic but a sales story just the same I remember hearing of someone using that phrase in describing their product to Lincoln execs. Not sure if thats an urban legend or not.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
I'm surprised there hasn't been more comment on the above story. Hard to imagine that in spite of it apparently being a pattern of behavior, the police still regard it as a civil matter.
So, how the customer is supposed to know he bought a truck well below what it was worth, as the dealership claims, is a mystery to me, too.
Certainly, the dealership's track record isn't good, either.
From what I can gather, the dealership returned the buyer's trade-in. I'll assume they also returned the buyer's check.
Is it worth a law suit brought by the customer? I don't know. He won't get the truck he wanted to buy since it will be sold to someone else by the time the lawsuit is resolved. What will the customer realistically get in a lawsuit?
Why these dealers continue to stay in business after all the bad publicity is something I don't understand.
But, that's the reason I don't do business with dealerships I don't trust.
Having been through litigation, and not finding it particularly usefull, I'd probably take the $500 from the dealership, would never set foot on their premises again, tell everyone I knew how I was treated and go try for another purchase somewhere else (with someone I trusted).
If I had the paperwork and the keys for the truck and had gone back to the dealer like the buyer in the story, I would have gone with a friend and if it was still there I would have asked for another test drive to confirm that nothing had happened to the truck during the repo. Once on the road I would have said to the salesman that "I will buy the truck at your price so lets go to my bank so that I can get a certified check then we can go back to the dealership to finalize the deal". Once inside my friend would get a cell phone call saying he had to leave. He would leave taking the truck with my set of keys and taking it to another friend's garage for safe keeping.
When we returned to the parking lot I would have said "why did you guys take this truck again when you knew I wanted to buy it, please tell me that you took it and that it wasn't stolen" ! After he was finished gasping I would have left via having another friend pick me up. Of course I would have offered to take him back to the dealership since I am a nice guy.
Since it appears that possession is 9/10 of the law I'm now in the cat seat.
It would have at least been worth a try.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Me too. I was writing mine (post 2099) when you posted yours. I'm going to have to learn to type faster.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Wasn't that price the lowest? Were the paper in order? Was payment taken care of? So what was missing? Basic words - honesty and trustworthiness, factors that are allegedly not so important in buying process. Or are they?
2018 430i Gran Coupe
I also like to deal with honest and straight forward dealers myself but regardless of who you choose to deal with, a signed contract should be honored.
Once something like what happened in this story takes place, you as a buyer, have to do all that you can to make it hold up.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Mark156
I have a friend of a friend who has a 1987 VW cabriolet with 96k miles on it, air blows cold, new timing belt, new muffler, top does not leak. Selling it for 1000.00. I get cheap parts cause I work for Audi. And I just want to drive it 2 times a week to work. (That would save me $80 a month)
Now I bought my 97 Jetta for 800 and sold it for 2300. Do you think I can flip this car also? Good Idea or no?
Let's take it the other way. What is the dealer typed in $300k instead of $30k. Would you expect the consumer to pay an additional $270k because they signed the contract?
The dealer will win in this case.
It is if there isn't an obvious mistake. Say I got to Isell's place and buy a honda at $21,000 and there was a mistake and it should have been $22,000 then its still a good contract because the mistake isn't obvious. But if I went to British and bought a Rover at $27,000 and it should have been $72,000 then the contract is no good since that mistake is obvious.
Given the information in the story we can't say for sure which way this will go. However it appears that the dealership has played these games before so the courts may not be sympathetic to them.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
I also have a Lincoln Zephyr that is currently in pieces.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
jlawrence....I'm usually on the same page with you, but this one I have to disagree. If there were a $270,000 error, on either side, I can guarantee you the error would have been caught.
We can play "what if?" games all day long, like "what if" the dealership found that their was a $3,000 error in the dealer's favor, should they give it back to the customer?". How many times have we heard from the dealership's perspective when there's some sort of remorse on the buyer's side where the dealership says "tough luck". You should have read your paperwork and understood what you were doing before you drove away. You drive the car over the curb, the deal is done.
Before the buyer "drove over the curb", the dealership had plenty of opportunites to make certain the deal was right. It passed over the sales person's desk, the sales manager's desk and through F&I, at the very least before the dealership let the customer drive home. No error was found. This dealer doesn't pass the "sniff" test.
There's little in the story suggesting that the buyer knew he had anything other than a "good deal". The dealership should have just cut their losses and investigated their own internal business practices to make certain something like that never happened again. Reposessing the customer's truck is way over the top.
I'm not sure a lawsuit will net either side anything beneficial, though. What exactly is the customer going to sue for? What will he gain?
Possession is 9/10ths, etc...
Edmunds Price Checker
Edmunds Lease Calculator
Did you get a good deal? Be sure to come back and share!
Edmunds Moderator
He would sue for enforcement of the contract, in this case getting the truck for what the contract says. Plus court costs and legal fees of course.
I am pretty sure that there is an arbitration clause in the contract too. If that is the case the dealership is in the wrong for taking the truck back without going through arbitration.
Another thing to ask is where was the truck parked when they took it back? Depending where it was parked you could get them on trespassing charges.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
tidester, host
If the dealer was taking care of the transfer paperwork, and said they would forward the plates at a future date.. then the buyer is in a jam...
I'd still want the truck in my possession, not theirs...
Edmunds Price Checker
Edmunds Lease Calculator
Did you get a good deal? Be sure to come back and share!
Edmunds Moderator
I had a law professor once tell us that police are not lawyers so don't take legal advice from the police.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
That's the point. By the time this gets resolved in the courts, that truck is going to be long gone. The courts certainly aren't going to take it away from the 2nd buyer. So, that leaves the 1st buyer with what, exactly...to sue for?
Edmunds Price Checker
Edmunds Lease Calculator
Did you get a good deal? Be sure to come back and share!
Edmunds Moderator
Exactly, that's why I like my way better.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
It is in one of the link sin the story.
Well if its gone the value of the truck, his trade-in and any money he paid (man I sure hope that guy put a stop payment on his check), plus any court and legal fees. And I hope the add on punitive damages.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
That is from the dealerships side of the story, from my understanding of this dealership I would take that with a grain of salt until confirmed.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
You are a VW salesperson. You should know the answer to that one.