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Ford Freestyle Lots of Problems



  • I also have had problems....I was told I needed a new throttle body and that the part is on national backorder and would not be in for a month to two months. The first time I took it in to the dealer they told me the throttle body needed to be replaced but since it was on backorder they told me to come and pick it up and that it should be perfectly safe to drive...well, two days later it shuts off on me again. I called the dealer and they told me to call Ford Motor Co. about paying for a rental since my car was 1000 miles over my warranty. So far nothing has happened and I am stuck with a dangerous car until the part comes in.
  • jrmustjrmust Posts: 17
    Don't want to be the bearer of bad news, but the throttle body sensor did not fix my issue with the stalling and cutting off. It's incredibly dangerous to drive. I have 3 children and am not at all comfortable going anywhere.

    The dealer has now had my car since July 19th. They cannot find the problem. They have driven the car and finally experienced the same issues I've had since March 07. They have called in the Rep or Engineer from FORD that covers our region, but it takes times for the them to get here to work on it. Not even sure they will know what to do. Thank goodness our dealer is very generous with a loaner while mine is broken. I think I've actually put more miles on the loaner vehicle than the one I own!!!
  • "I'm new to this site. I thought I'd done a pretty good job researching the Freestyle before I got it 2 yrs ago. I also had to replace the tires ($$$) with less than 30,000 miles on it, also the brakes, but they had a recall on them so I saved $500 on that. But over the last couple of months my warning light "check charging system" comes on and the battery goes dead. Took it in to the Ford Dealer where I got the car used, said it was the altinator, which would cost close to $600 because of labor. It's in the shop now. My middle seat is stuck too! The guys in the shop have no clue how to operate it at all. I'm going to take some of the information I found today on this site to them, maybe then they can figure it out. Other than that I love how the car handles in snow, much better than my husband's chevy truck! (little joke between us) ;)
  • WIth regard to the seat issue. My husband recently got it unlatched, and since then, every time I sit the seat back upright, I make sure to hold the handle immediately after to recline it slightly. Since I've been doing that, I have been able to fold the seat down every time! Woo hoo! No more fighting with the seats!

    Thought that might help someone else out there.
  • The latest fix was a mass air flow sensor. The dealer had the car over 30 days and I had it back 8 days and it was cutting off again. It's been back at the dealer now for over a week. We all know there is a problem, but no-one seems to know what is causing it or how to fix it. The Ford tech reps have been called to help with the issue. I hoping it gets fixed before the change in the weather. Once it cools off, I generally don't have the issue. Only in over 90 degree days. :sick:
  • I'm new to this site and have had a lot of interesting reading. I have a 2007 freestyle fwd sel. Recently, my gas gauge started dropping like a rock to empty from just above a 1/4 of a tank. Last time this happened I knew I should have about 5 gallons of gas so did not fill up. Nice surprise when my car would not start the next morning. The dealership is telling me that these cars have 2 fuel pumps that are supposed to keep the gas level on 2 different sides of the gas tank (hump in middle of floor board created 2 sides on the tank). Apparently, my aren't communicating so my car has gas on one side of the tank that the engine can't utilize. Anyone else had this problem? I also recently replaced the back brake shoes at about 34000 miles. I have 1500 miles left on the warranty. Anything else I need to be aware of?
  • jr please keep me posted, same issues w/ mine first they said mass air flow needed cleaning, then they said gas cap, now they cant seem to find anything and are sending it back 2 us. this is getting really stupid
  • leo44 (and maybe others with similar problem): Did the mechanic replace the Accelerator Pedal's Sensor Assembly, part number 9N792 (for those that have it, thats in Freestyle Workshop Manual Section 310-02-2)?

    Its probably the same part they use in the '05 Mustang, and the part is pictured on Acclerator Pedal workshop manual diagram
  • About the fuel pump problems, I was wondering if anyone knows of any other make/model of car/truck that has the dual fuel pump?
    I've never heard of this configuration. I have a Workshop Manual and looked it up after reading godsymyt's post in here. Actually, the way it is arranged is that one side of the gas tank has a fuel pump that only pumps to the other side, where the second fuel pump gets the fuel to the engine. What the heck? There is also a separate fuel level sensor in each half of the fuel tank. I guess they did it this odd way to accomodate the AWD model's driveshaft back there. So we who have the 2WD version of the Freestyle really got the shaft on this one. I'd like to install a low cross-feed tube to gravity-equalize the two sides, but I guess that would be messy, although I could do it since a driveshaft isn't back there in the way.

    The least the engineers at Ford could have done was set up a parallel fuel feed circuit so either pump can get fuel to the engine, with both of them bleeding a little to the other side of the tank, instead of one dedicated side solely feeding the engine. That way you'd have dual redundancy, as in airplanes. Those bums.
  • Ford has known its had major throttle body issues on the Freestyle/500/Montego, and maybe others, for a long time now. They issued a TSB (tech service bulletin) early in the Freestyle manufacturing run. A TSB means that Ford has seen too many failures of this part and is alerting technicians to the problem:

    Copy of TSB:

    The part "5F9Z-9E926-AA Throttle Body" is over $200.

    There was a Technical Service Bulletin TSB that your dealership should be made aware of (tell the dealership to look up TSB 05-25-13 or just print out the following):


    Publication Date: December 13, 2005

    FORD: 2005 Five Hundred, Freestyle
    MERCURY: 2005 Montego

    Some 2005 Five Hundred, Freestyle, or Montego vehicles built on or before 3/9/2005 may exhibit the malfunction indicator lamp (MIL) on, with any or all of the following diagnostic trouble codes (DTCs): P0068, P0121, P0221, P0222, P0223, P1120, P1121, P1124, P1125, P2100, P2101, P2106, P2107, P2111, P2112, P2135.

    Perform normal diagnostics. If normal diagnostics lead to an electronic throttle body (ETB) replacement, refer to the following Service Procedure.


    Replace the throttle body referring to Workshop Manual Section 303-04, and reprogram the powertrain control module (PCM) to the latest calibration using WDS release B40.4 and higher or B41.1 and higher. This new calibration is not included in the B41 CD. Calibration files may also be obtained at

    5F9Z-9E926-AA Throttle Body

    Eligible Under Provisions Of New Vehicle Limited Warranty Coverage

    9E926 42


    NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.
  • no, they cleaned the mass air flow sensor, and then when light came on they said it was the gas cap. third time they advised they could not duplicate the problem and could not fix what they did not know. when it does it again or before hand we will be using another dealership for repairs. i understand where they are comming from but surely they know about issues in these models any advice is welcome
  • At a certain point, I'd think you could invoke the Lemon Laws in your state (assuming U.S.A; don't know about other places). They vary by state. With the Lemon Laws, Ford buys your vehicle at the retail used car price. After replacing a bunch of sensors and parts over much time, I would think you could do that.
    If you have any luck with Lemon Laws, then let me know. Google it and put in your state, or call the Better Business Bureau and they can direct you.
  • The dealership has advised me that they are replacing a wiring harness to take care of the problem between dispersing fuel between the two tanks. Does this make any sense when looking at the diagram?
  • There is a part # 14A007 electrical connnector attached to the transfer fuel pump, and a 14A464 electrical connector on the main fuel pump. They are probably replacing one or both of those. It is possible they are right about doing this. Interestingly, to pull those connectors and wiring, they have to remove a fuel tank shield cover under the 2nd row seats and actually pull up the fuel pumps from inside the vehicle. (On most cars I think you put the vehicle on a lift and drop the gas tank down, but not ours.) Sounds like a 1-hour labor charge (not sure).
  • Well, after replacing the wiring harness I had my car back for less than 24 hours....gas gauge reached 1/4 tank and dropped to empty. Wonder what they will try now?
  • Maybe they will try to replace the fuel transfer pump itself, as it could have some internal flaw which causes it to not respond to control inputs. Hope its under warranty or extended warranty. I got a third-party extended warranty that I hope I don't have to test to see if they pay up and cooperate.
  • My mass air flow sensor was completely changed. Did not fix the problem. Back at dealer awaiting a technician from Ford.
  • Hi Coldcranker

    Throttle sensor part number that was changed was 5F9Z9F836BA. not sure exactly what it is but no matter. Didin't fix the problem.
  • Lemon Laws in the state of Virginia only apply to new vehicles under 18,000 miles or if a dealer refuses to work on it. I bought it used with 28,000 miles. So I'm SOL in that department. But thanks for checking.
  • jrmust, The info on part numbers I have show a different number for the Throttle Body Assembly (which includes an integral position sensor inside).

    This kind of exasperating repeat parts replacement mystery problem happened to me in 1995 on a Dodge Intrepid. The dealership replaced a bunch of electronic sensors and actuator parts, and then we finally found out the EGR (Exhaust Gas Recirculation) system was kaput. This ended the sudden-stalling issues I was having.

    I don't blame dealerships for having such a hard time finding the Freestyle's problem, since sometimes all you can do is keep replacing parts. The OBDII diagnostic software system in the engine computer has software that runs around the car and checks voltage ranges and sensor/actuator operational behavior in an active manner, and it usually isolates and nails down the issue.
  • hack4hack4 Posts: 4
    We just got 07 SEL FWD 74k my wife on a trip called me and said engine shuts down clock reset to 12:00 can someone help is it elec or mech ?
  • barnstormer64barnstormer64 Posts: 1,106
    We just got 07 SEL FWD 74k my wife on a trip called me and said engine shuts down clock reset to 12:00 can someone help is it elec or mech ?

    Sounds electronic to me.
  • hack4hack4 Posts: 4
    Thanks that is what i was thinking too. I read about a loose wire a the instrument panel hope that is all !!!!
  • I'd check alternator.......
  • hack4hack4 Posts: 4
    Just have to hope she gets back ok. Then i take it in
  • hack4hack4 Posts: 4
    I found the problem, the seconary battery cable on the + side was loose and corroded. started car moved wire, engine shut down same way as it was doing before. clean and all is well. Hope this might help someone else. :)
  • tidestertidester Posts: 10,059
    Thanks for the update. Glad you got it fixed!

    tidester, host
    SUVs and Smart Shopper
  • godsmytgodsmyt Posts: 5
    I have a 2007 freestyle. It has recently been surging when I start the car. Someone mentioned that they were having alot of problems with the EGR and some dealerships are saying it could take 6 months to get the replacement part. Has anyone else heard of this or is there a technical service bulletin out for the problem??
  • tim156tim156 Posts: 308
    I don't have my Freestyle any more but occasionally check the board to see what's up. Myself, like many other Freestyle owners had nothing bus praise for the car and Ford. I sold mine because I really liked the new 2010 Fusion. Now to your gripe.
    A simple Google search would have answered your first question. All new vehicles have EGR or exhaust gas recirculation valves, the potential for failure is equal for all makes and models. Maybe the reason the part is on back order is, like many auto parts manufacturers, the company that makes them may have gone out of business, be in financial trouble or restructuring and Ford had to find a new supplier.
    The smallest Ford truck is the Ranger. I owned a Ranger a few years back and yes it sits fairly high off the ground but there's plenty of room for two and my 85 year old mother had no problem with a little assistance.
    So what if Enterprise is inside the Ford dealer. Many companies have partnerships with others to provide convenient service.
    You have a right to be "POed" if the dealership isn't being honest with you. I'd go somewhere else if that's the case.
    Ford is not going to go out of business if you choose to by another brand. Ford has the best American cars on the road today.
    Ford HAS gotten their act together. Do some research on the current line up, future cars and Ford's business plan so before you abandon Ford it's for the right reasons.
  • My 2007 Freestyle has been at the ford dealership for 4 weeks. I bought it in May & that is when it started the surge issue. It is a throttle body. I actually bought it through carmax. They are keeping me in a loaner while we are waiting for the part to come in.
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