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Comments
I agree it sounds like a problem with your car, but here's the thing:
I don't have that problem, at all, with my verizon phone, and I've heard from many other M owners who don't have the problem either. Occasionally people have reported clarity problems (NOT echo problems), but most people, like myself find the quality to be very good.
One good thing to try with verizon, is to turn OFF voice privacy (if you can) from within your phone's setup options. (Look for that option on the handset itself, and choose "standard" voice privacy, rather than "enhanced"). Turning off voice privacy has improved general quality on verizon phones for me and several others. But again, that has not been a problem relating specifically to echo.
So it seems to me as though your car's bluetooth is not working up to the typical M standard.
It could be very difficult to convince the dealer that that's the case.
My suggestion is to see if there are one or two showroom M's with bluetooth, and try to compare the quality between those and your car (testing your own cell phone with each car). Perhaps you can get the service rep to use YOUR phone in each of the cars (including your own), while you listen in from the dealer's land line phone. Then reverse the process, to let HIM hear the difference. That way you can both be pretty sure if the problem is specific to your car, rather than ALL M's.
I hope you get it worked out.
Pete
Probably a phone/carrier issue. My brother and I both have M35x. I have verizon/motorola E80 and he has a Treo 700W/verizon and he has that irritating echo effect (he hears fine but other party hears an irritating echo). I don't have any problems with the echo. He uses his cell phone alot more than I do so it's more of a problem for him.
I think you're replying to the wrong post.
I didn't say anything about it being a carrier issue, (other than pointing out that if he has verizon, he should try to turn off voice privacy)
I have verizon also (and a samsung i730 with windows mobile 2003) and have no echo problems in my M.
Pete
ew:
Glad that worked for him.
Voice privacy is an option that uses digital encryption to make it more difficult for others to listen in on your calls. I've only seen it offered by verizon and it seems to be the default setting on many of their phones. With its current implementation, many phones have improved clarity when turning it off. This effects clarity of calls over bluetooth and calls taken on the handset itself, but for me it's more noticeable with bluetooth.
Pete
I just did a search on the forums at phonescoop.com
According to people there, the e815 has a voice privacy setting, which can be turned off (ie, it can be set to standard rather than enhanced), in the 815's call settings options. If you can do that, your problem will likely be handled.
Pete
You'll probably find a particular handset volume that works best. This might account for the difference some users have seen.
The other thing you can do, which is more complicated, is a totally separate adjustment of the M's phone volume made through the M's diagnostic mode. That mode is not in the manual, and I don't remember right now how to get to it. You might find it here or elsewhere if you do some extensive searching for diagnostic. That phone volume setting in the diagnostic menu is supposed to help in your current situation, as well.
Pete
Pete
Next time try OnStar
It works out of the box !
Hands free !
Next time try OnStar
It works out of the box !
Hands free !
Bluetooth:OnStar = Apples:Oranges
A few weeks ago I got a Sprint Treo 650 for myself. Also works perfect with the M35.
The only issue I see is that only 1 phone may be active with the M35, even though both had been paired. I can see 1 phone being active for initiating calls, but am disappointed only that 1 active phone would be answered by the car system. Has anyone been able to get a 2nd phone to answer?
~~~~_/)~~~~
Norm
I haven't experienced the phonebook memory loss. Took delivery in 10/05. Perhaps it is not a widespread problem. My only problem with voice commands is that it is virtually impossible to successfully speak a 10 digit number. Phonebook voice tags work pretty well, though.
The dude.
Have you tried always saying "zero", rather than "oh"? Words like "oh" are very challenging for a voice command system, since there's no hard sound for it to latch onto, and the "oh" can be perceived as being part of what comes before or after. Zero has been very good to me.
After a year, I've had no phonebook memory loss either, and have only heard of one other case of that. And I spend a LOT of time on these forums. If it's recurring, BTW, the dealer should deal with it IMO.
Pete
The voice command "Phone Enter" lets you provide the number in chunks. Works great for me (although it takes a bit longer 'cause of the 'way overzealous use of prompts in the M's voice system).
I had that problem too (where the car would start dialing before I was finished), but I found out that you just have to speak the digits fast to make it work (and it works very well). It looks like the car records what you say and decodes it only when you pause (or you're done).
Joe
I've been trying to find your utility for automatically turning on BT on the i730 after leaving your M45. As a note to the forum host, I'll just mention that this was a free utility, and therefore I believe we're not violating forum guidelines by discussing it here.
I have the M45 and the i730 as well.
The download location you once gave at exposecorp is no longer accessible. Is there any way I can still get that utility?
Thanks for your help.
Pete
So far have been unable to reach someone who can help. Horrible customer service.
Also, you might have phone volume too loud in the car....so try turning down the incoming volume. The easiest way to do this is to establish a call and then use the radio volume knob to turn down the volume. The car will remember that you are adjusting bluetooth.
Blatantly stolen from another M35 forum
The 'M' has a "DIAGNOSTIC MODE" that is not documented.
Follow these steps to enter [at your own risk] into the diagnostic mode.
- Start Engine [required if you want to see all available diagnostic options]
- Turn OFF the Audio system
- While pushing the SETTING button, rotate the radio's VOLUME control either clockwise or counter-clockwise 30+ clicks.
- You will then be put into the diagnostic mode.
- Use the BACK button to get to previous screens, or to quit the Diagnostic Mode.
NOTE:
Holding down the SETTING button and rotating the volume knob a 2nd time
will put the diagnostic mode into a more "detailed" state offering more options.
------
Diagnostic Mode - CELL PHONE VOLUME
One potential use of the diagnostic mode is to improve the sound quality of your cell phone.
- The diagnostic mode has an option "Handsfree Volume Adjustment".
- The default setting for this option is "MED".
- Setting the volume to "LOW" [or possibly HIGH] may improve the sound quality of your bluetooth compatible cell phone.
If you're using verizon, find the voice privacy setting on the handset and turn it off. (IOW use "standard" rather than "enhanced" voice privacy) This change greatly improved my clarity, and has in fact gotten rid of echo for some others.
The very best bet is to do a search in this forum for echo (what an idea.) Note the "search this discussion" box near the "recent messages" link. You'll find a bunch of suggestions for handling this very problem. You might even find someone with the same phone.
In any case, among the things to try are various combinations of each of the following volume adjustments (both up and down):
1) The handset's own volume while IN a call
2) The handset's own bluetooth settings for volume
3) The M's incoming phone volume (use the M's volume knob when in a call)
4) The M's outgoing phone volume (go to Settings > Volume, note that incoming volume is there too)
5) The cell phone volume settings in the M's hidden diagnostic mode screen. See post above. Changing that setting (up for some, down for others) has really handled many people's problems.
If you're patient and try a good deal of combos on these settings you should end up with very good results. Note that each of the above settings has helped one person or another.
Pete
Is anyone aware of that issue and or a fix?
I felt this was an excuse as there would be no reason for any phone to clear out the address book in the car. I went home and research the authorized list and found my phone WAS on the Infinity authorized list. I proceeded to call the service manager who then reported the problem to Infinity. It again happened to me this week so I called again and was told Infinity is still working on the issue and that there are reports of this happening to others.
I am going to give them another week for a resolution but I feel I am getting stalled by Infinity. I would like to know if anyone else is having this issue or have heard of others having this issue.
Also how best should I push to get this issue resolved. My feelings are that the Service Manager at the dealership has his hands tied waiting for a response from the Infinity Tech
Bart
Bart :confuse:
The RAZR works just like the other phones....your address book doesn't transfer to the car.
Does your RAZR couple completely to the car's audio system? Does the phonebook transfer directly for voice commands? Two years ago I read on the M35 thread that the phonebook would NOT couple automatically.
Bart :shades:
Verizon does have the RAZR. I know because I have one. The lack of bulk is the only good thing I can say about the phone. I'm counting down the months until I can qualify for the trade-in.
First of all, I had to buy a larger battery (which of course increases the bulk) because the standard battery wouldn't last a full day and I didn't even use it much. Another problem is it has buttons on the side which are very easy to press. It is very easy to shut the ringer off and not know it. And finally, the phone is slow. When you push a function button it can take 2-3 seconds for the phone to respond. I know that doesn't seem like much, but when you are in a hurry its an eternity. Bart