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Comments
The car is unsafe, especially in wet conditions.
Did your appointment with your dealership turn around this afternoon? We're available to look into the situation further, if you would like. Please email us at socialmedia@gm.com (include your name/Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your involved dealership). My coworker Christina, who answers inbound emails from the forum, will assist you further.
Regards,
Sarah
GM Customer Service
I'm glad to hear back from you, and am glad to hear that you were able to get the steering pump replaced. Do you have any other continuing concerns with your vehicle that are unresolved at this time?
Best,
Sarah
GM Customer Service
I do see plenty of issues with the Enclave, though not as many... but, that might just reflect higher sales of the Acadia than the Buick..
But, why not the Traverse? That is a puzzler.. but, the Traverse was the last of the triplets to go on sale, and also... there are many more "base" model Traverse, than the other two brands.... less extras to have problems with?
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I'm on my 3rd transmission and it's barely 4 years old. Thankfully, I purchased the GMPP extended warranty plan right before the factory warranty was up and it has been put to good use. I have had more than $10k in repairs that were covered under the extended warranty. Most recently my air-conditioning went out on a 100 degree day. This will definitely be my final year of ever owning a GM vehicle.
I was super close to closing a deal the other night on a 2012 Acadia SLT2. After being jerked around too much by the sales person I walked. They quickly called back and have agreed to my number but the delay has given me time to read this forum and also further consider the Honda Pilot. We have always been Honda people and were lured away once by an American minimvan which we ended up selling back at 30,000 miles for over heating and randomly dying (for no diagnosable reason) in the middle of intersections. I was leary of this car but it is beautiful and the features are awesome. Also, the Consumer Reports for the 2012 show marked improvement over the dismal previous years.
I am now REALLY torn. Do I venture out into American car territory again with this Acadia or stick with what I know to be thr reliable, even though a little more boring, choice of the Pilot?
The other thing that is really enticing me is this 0% financing for 72 months but if the car won't go more than 35000 miles than I guess that really doesn't do me much good. Interested to hear your opinions on if the Acadias have improved or if I should be scared.
The Vehicle offers a superior Ride, good looks, luxury interior heated and AC seats etc. If you are into this size of car, this is the one to buy.
Remember my friend, these forums are like the travel forums, most people do not take the time to tell you how how much they like something.
Transmission went out at 72K
Waterpump went out at 72K
Replaced front sway bars on both sides due to rattling
Had leaks so had to replace rack and pinion and RH front axil seal
Tires cup at around 30K and then make weird noise. replaced with new tires and were good until about 30K again. I have had a front end alighnment but they did the same thing again.
Now the latest is the A/C has a leak and looking at about a 2K repair
I would not recommend an acadia to anyone
If you want a super car, buy a 2012 Acadia. Get the Denali upgrade like mine if you can afford it.
Sarah, GM Customer Service
Sarah, GM Customer Service
I just got my new 2012 acadia, I have about 2000 miles on it.
When the outside temp is in the 90's and I am in slow traffic the engine temp go up to 235.
This also happens when towing a small 2000 lb boat, sometimes temp goes up to 250.
I called the gm hotline and a dealer and they said it is ok unless the temp goes up to 265.
I do not think this is right, I had a 2009 acadia and it never went above 210 doing the same work.
The fluid level is full, sometimes the fan will keep running after I turn it off but sometimes it does not run even if the engine temp is 235.
Any suggestions?
Thank you for taking the time to post your concerns and question. Can you please email me that question as well as your VIN and dealer of choice? I would like to look into this further for you. I look forward to your response.
Christina
GM Customer Service
Sarah, GM Customer Service
Sarah, GM Customer Service
Alex
Sarah, GM Customer Service
If we can look into this situation further, please send us the following information to socialmedia@gm.com: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
Sarah, GM Customer Service
As for the 12 with blower fan issues, we have 21,000 miles on our 12 and we have had not one problem with it. It is the nicest vehicle I have owned, (and I've owned an Acura MDX) and will continue to love it for years to come, unless it gets totaled in an accident, which is rare considering the commendable crash test scores it gets
It is wonderful that you have not had any issues with your 12 I hope that continues to be the situation for you. You still have some miles to go you were only at 21,000 when you get to about 40,00 let me know how it's going for you.
I am not here to bash GMC just giving a little glimpse into what happen to my family and I. It is my opinion that the Acadia is garbage. Yes its a very nice looking vehicle and that's it!
Enjoy your day and your 12 Acadia:)
1-800-424-9153 www.safercar.gov