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Volkswagen Eos Water Leaks

I have a Candy White on Beige, sport leather, 2.0T and Tiptronic auto on order for late April 07 delivery for an anniversary gift for my wife.
This will be our first VW.
Just wondering if anyone who has owned one for a while has experienced any water leaks on the roof seals or around the windows when it rains or in the car wash??
This will be our first VW.
Just wondering if anyone who has owned one for a while has experienced any water leaks on the roof seals or around the windows when it rains or in the car wash??

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I think it's perfectly reasonable for eoslover to blow off some steam. It's a disappointment that the car is not perfect yet. This forum should reflect the good AND the bad. It's terribly inconvienent and frustrating to have a NEW car in the shop for the same thing over and over. Given the same circumstances, we all might react a little more vehemently than another who is not having that problem thinks we should. I do hope the problems are resolved soon and yes, you will do your blood pressure good by trying to focus on the positive. I support you and hope you have a good out-come.
Could you please let me know what your dealer did to fix the A pillar leak on your car. I had the same problem (very annoying, like a leaky sink in your car) and it is in the shop right now. It is a waiting game, because they have to get VW here to fix it. I have seen a few nightmare stories on the VW Vortex site, and glad to hear that your problem was fixed and would like to hear more. Thanks.
I feel your pain. Tomorrow, my car will have been at the dealer for 7 days. I suffer from water leaks (few drops) as well on my passenger window during rain or car washes - but I have a bigger problem in that my window also rolls almost half way down automatically after closing the door because the window hits the seal and activates the pinch protection feature (often times without my knowing it and after I've walked away from the car).
My dealer says it's a window regulator problem that is causing my window to not roll down enough or in the proper alignment. However, it's a part that is apparently backordered and I will have to wait a week or two till the part arrives. Anyway, I'll let you know if this fixes the problem. Your seal failure may be a separate stand alone problem - I don't know whether my car suffers from the same seal failures, but I'm less concerned about that item for the time being.
The other two concerns that I asked my dealer to fix were consistently low mpg readings (around 10 mpg avg) and noise coming from my front wheel.
I'm curious whether either of you received any a loaner vehicle while your car has been at the dealer being serviced. Also wondering whether you contacted VW of America and asked for some sort of compensation for not having your new car for so long and the serious inconvenience. I called VW customer care and the folks on the phone were really nice and understanding over the phone. One of the customer care specialists said that he would make sure that VW does something to "compensate me" for being without my new car and the inconvenience after my problems are fixed - though, I don't know what he meant by this.
Yes, I had a loander for the entire three weeks, a brand new Pssat. And with a trip to Miami and Thankesgiving, my wife and I put over 2K miles on the loaner, so it worked out well. I have the car back and everything seems fine, but it has not rained yet. I will let you know if the leak has been stopped.
I am in the UK and took delivery of my Eos on 30th November. By the 5th December it was back at the dealers because of a leak. The drivers foot well was soaked and the cubby on the drivers side was half full of water. They said it was the roof seal above the windscreen and it was tracking down. They replaced the seal and it failed the water test. After discussions with Germany they were sent a "modified" seal. They fitted that and it was better but it still failed the water test. They are now sending it to one of only 4 roof specialist centers in the country as they think the roof may be misaligned.
I have to give my dealer credit he has offered me a refund or replacement and I am driving around in their demonstrator Eos. However he admitted there is a water leak problem with the Eos and a replacement would not be guaranteed to be leak free. As it happens the demonstrator is leaky too! We have had quite severe wind and rain so it has been tested to the extremes, but it is not unreasonable to expect a car to be weather proof!
I have decided to let them fix mine rather than have a replacement (especially as I am hearing it is a problem) because at least I will know it's fixed and if it does leak again it will be no quibble. He is even offering me an extended warranty. So.....as far as I am concerned they can take their time and I will put the miles on their Eos. It is going to be a couple more weeks but at least I will get a fully water tested and sealed car back!
Even with all this I must admit it's a fantastic car to drive and a real head turner. I love it!
I got my EOS (Thunder Blue with Cream interior) in October and I love the car. I have luxury package and couldn't be happier with the features. I did have a few drops of water come in from each of the roof pillars where they meet the windshield, but only when going through the "touch free" car wash (which really shoots the water at the car). When I go through the regular car wash or it rains I have not had any leaks at all.
I was thinking of bringing the leak to the dealers attention, but I am afraid when they try to "fix" the problem, they could make it worse. I had a VW Beetle Convertible for the past four years and it never leaked at all, even in the car wash, and that was a soft top. So....I'm not sure if I should live with the occasional drip or have them work on the problem. Any advice??
Thanks,
Dan
It happens to my EOS too, but I don't think I will get any repair for it just because of that. My point is, if it doesn't leak during raining, then I think I can leave with couple drops of water. You've made a good point about making the matter worse trying to fix it. You've never know.
Also, if you refer to the manual, you should apply some kind of protectant on the seal every now and then. I've done that and it does helped significantly when the leakage. Check it out and maybe that would solve your few drops leakage.
Maybe in the future VW will come out with a solid solution and do a general recall/fix for the roof seal. So maybe then I will take my car in for that replacement.
Hope that helps.
My own dealers answer was that we would have to wait until they have trained someone and it could take 2 months.
Not good enough so I have contacted VW customer services on 0800 711811 and contrary to what my dealer said they have informed me that if I take my car to the dealership where I bought it they will arrange for the car to be transported to the nearest EOS technician for the problem to be rectified and supply me with a vehicle to use in its abscence.
So far so good but I am still waiting for my dealer to verify this.
My leak is very minor but should not be present in a car of such value.
Watch this space.
Advice from anyone in the same position would be appreciated
I am very hopeful, he seems confident this worked.
Second quesion: does anyone know if putting a automatic car starter in will void my warranty?
Thanks for your help in advance.
P.S. I do have very minor leaks in a high pressure touchless car wash (when the high pressure rinse shoots sideways - directly at the windows). By minor I mean a couple drops. I can live with that.
http://forums.vwvortex.com/zerothread?id=3087297
Consider it TLC for your baby. High pressure (touchless) carwashes are to be avoided. Regular car washes are OK as per the Owner's manual.
Interestingly when I went to pick up my cheque, the car was already for sale on the forecourt and the windows were covered in condensation. Seems my dealer was quite happy to pass it on to someone else with the leak. That in itself is enough to make me never want to buy a VW again.
I've had removable roofs before (Fiat & Nissan) that were water-tight from the get-go, and stayed that way for years.
~lash
I realise the "lubricant" solution has worked for many, but to my way of thinking, the rubber used on the Eos-leakers really must be the problem. There's very few reports of the Volvo or Mazda HD Convertibles leaking.
I've been hoping they've upgraded the seals on the newer cars, any 2008 owners out there want to weigh in?
Thanks,
Lash
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
VW issued a TSB on the problem (see VWvortex) which proves the problem exists.
I know I could be suffering from Internet Research Paranoia (IRA)but that's the cross I bear.
I would expect a handful of leaks once the cars got out in the real world and a TSB to correct some of those problems.
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
Here are my problems, hopefully I am not the only one with these problems and maybe you can help me tell my dealer what to do with them.
My top would not go down - the service dept told me that sometimes I would have to "jiggle" a part on the inside of the hood.
My light comes on in the dash showing the tire pressure is low- the service dept. says that it comes on for the least change in air pressure, ignore it.
My signal comes on showing error in airbag- service dept says that they had to repair loose connectors.
The air inside the car does not recirculate- the service dept says that it does.
The silver top on the back which the retractable top sits on is scratched - the service dept says that is where the top sits, there is nothing to be done.
The top sides of the car had to be repainted because they were scrapping the sides as the top went down - they repaired it but gave me a small bottle of matching paint to use if it happens again.
The back window goes up and then comes back down when I press the button to close all of the windows- I have taken it in over and over, they say it is fixed but it still happens.
And of course the leaks are still coming inside when it rains.
My last three cars have been convertibles and I have never had these problems! Makes me want to go back to my Chrysler Sebring!
Still - I love the way the EOS looks and drive, I just didn't expect all of these problems. Might the dealer offer me a cut on my car notes?
Can anyone give me the part number for the sealant. It seems
the VW dealer can't seem to find it.
Since this topic is for discussing roof leaks, it's a slim chance that you'll get an answer to your question. Although nobody's posted in the Prices Paid discussion recently, people who follow that topic will see your question if you post it there.
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I just want to keep up-to-date on it's possible issues.
Thanks.
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I would LIKE to buy a convertible...and the nicest one out there seems to be the EOS....yet I do NOT LIKE VW ! I have owned a VW Jetta & a VW Cabrio Convertible and I do NOT LIKE HOW VW treats its customers. :lemon:
However, there aren't any nicer convertibles out there ! (I just don't fancy a seabring, a mustang , a solara, a spyder)
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
www.vweosclub.com
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2007 2.0t, 6 speed automatic, DSG, Candy White/Beige Leather heated seats, Sports Package, Dynaudio Sound with Ipod adapter, multifunction steering wheel, dual ac, 17' alloy wheels, wind deflector.
I did not order the EOS purchased it off the lot. There are 3 different VW dealers in my area so there was a good selection. However, I have only seen one other EOS on the road.
I have yet to see the first leak but list on other forums say they are there. The main thing is to keep the rubber seals lubed and do not go through one of those automatic car washes with the brushes. Will scratch the glass top.
My wife and I love the EOS. Not much trunk space but I did not buy it to haul things. Just a third vehicle to feel young in again. Boy is it fun to drive and I have not been sorry about the purchase.
I suggest that you check out the EOS Club members forum at www.vweosclub.com This forum mainly has members from Europe where the EOS has been available for two years now. You will find many photo's and good and bad info about the EOS.
When you look at the site, click on members and look under rex. I have several post there and some photo's of our car. Hope this helps.
1) The roof and doors leak both sides of the car. When driving at motorway speeds in heavy rain water enters the cab, it is dangerous, distracting, uncomfortable and totally unacceptable. This problem also happens when taking the car through a car wash. (Note. The type recommended in the manual) Also if using the wind screen washers while driving at speed I have water ingress.
The roof and door seals were replaced recently, a 3 day job and I was assured the roof was watertight. When the car was returned and a simple hose pipe test at low pressure directed at the windscreen pillars resulted in water leaking into the cab.
I have written to V.W.AG Germany and V.W.UK, without a reply to my request to meet someone to discuss my concerns.
The dealer garage wish to try again, my worry is that they might sort out a temporary repair only for it re-appear at a later date.
Surely changing all seals should have sorted it out.
Other problems include roof failure, squeaking roof, water retention in both door wells, doors needing adjustment, seat belt audible warning signal not working.
If anyone has had similar problems I would be interested to know, or perhaps as I believe I was sold a rouge car.
Also any suggestions would be appreciated regarding trying to contact V.W. direct .
Any suggestions.
thanks
Ali :
Tricia
i have owned an eos since last september and had nothing but trouble with water leaks.from day one water came in through the back window drivers side, took 6 months and 4 visits to get it sorted .kept getting fobbed off by my local dealer ( waiting for seals, waiting for equipment to fit it, then waiting for someone to get qualified to repair it ) only got it soterd after a phone call to vw head office in milton keynes who were quite helpfull .a month later water started pissing in down both front pillars, only got it sorted 3 weeks ago, now today i found water coming in at the rear of the roof drivers side,back seat is wet through.
losing my patience now ,calling head office tommorrow .
so in conclusion i have had all roof seals changed within 12 months and still no joy.
hope you have better luck
1st visit they basicly blew it off. Sid they made a adjustments but did not do any paper work.
2nd visit, and I left it with them. They applied the magic lubricant #G-052-172-A1 to the seals and made more adjustment to the trunk. Said the seals were invoulded in recall or service bullitin.
No help. Problem is unchanged. I am very concerned with the leaking. Driving in the rain causes a constant drippping. Hard rain at speed is big problem.
This may be a simple question but I was little worried about my 2008 Eos. window function.
When we remove the keys from ignition the windows slide down a bit and then we open door - this doesnt damage the seal. My question was, if only the passenger wants to get down, how can he/she open the door without shutting down the car and damaging the seal? Each time passenger gets down while the car is running, I think damages the seal !!!
Any comments ?
I'm happy to say I finally pulled the trigger on an '07 and she's dry as a bone.
I hope the few that do have problems find satisfaction and I thank all who calmed my fears here... it's a great car so far.
I live in the Great Northwest and the cars been parked outside with no problems.
~Lash