Edmunds Members - Cars and Conversations (Archived)

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  • qbrozenqbrozen Member Posts: 33,715
     . I figure it's because of the 8-speed trans on the new one vs the 6 speed in the '14. Either way, the new trans is much smoother. It reminds me of the auto in my E92 335i. That is, very good. 
    I also think it compares favorably to that same ZF from my e82. Responds as quick. I'd say there are times where it can shift a tad rougher than the ZF ever did, but it is under very specific conditions, plus my CTS is putting down more power, which I'm sure can contribute to that. Still in love with my Caddy.

    '11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S

  • mako1amako1a Member Posts: 1,855
    So you traded in a broken 14 for a new 16 and cash (after a long fought battle). You smooth talkin' devil. lol

    2013 Mustang GT, 2001 GMC Yukon Denali

  • 28firefighter28firefighter Member Posts: 9,773
    Congrats, GG!  Now flip that thing and leave the Caddy world behind permanently. 
    2025 Jetta GLI Autobahn, 2024 Jeep Grand Cherokee 4xE
  • imidazol97imidazol97 Member Posts: 27,648
    driver100 said:

    The "on/off at stop" function will take some getting used to. Out of all the cars I've driven with that technology, I will say the Cadillac does it best. Very quick and smooth stopping and starting. It's also defeatable.

    Which engine is that? I didn't realize any other engine in GM's lineup was using auto start/stop. The 8-speed transmission may be the same one getting good reviews in the new Camaro; someone posted a link to that in this forum or another.

    The start stop on my 2.5 engine does not engage if I let up on the brake pressure just before coming to a dead stop--still keeping pressure on to stop, but not using the full force of a normal traffic stop. Some people on the Malibu forum go crazy trying to defeat the auto start/stop in some way. It becomes their goal in life, sort of like those who worked to defeat DRLs. But the easy method is what I just suggested. Of course, you could bypass the hood latch detector so it thinks the hood is open.

    Glad to hear the saga is over. It's interesting to hear the GM's reaction.


    2014 Malibu 2LT, 2015 Cruze 2LT,

  • ab348ab348 Member Posts: 20,199
    driver100 said:


    Besides, what if you had a warranty problem.....we have seen how you would be treated.


    No, we haven't.

    Besides, have you ever experienced dealings with Ford corporate on warranty or other issues? They are notoriously awful.

    Yet again, enough with the GM bashing.

    2017 Cadillac ATS Performance Premium 3.6

  • imidazol97imidazol97 Member Posts: 27,648
    edited November 2015
    driver100 said:

    Besides, what if you had a warranty problem.....we have seen how you would be treated.

    I have to disagree that because GG and the Cadillac dealers had a long, drawn out buyback fiasco, that the generalization can be made that a defective Camaro would meet the same fate. Different division of GM, first of all.

    I still think there's a dealer component to GG's problem because of the near downtown selling dealer--there's something fishy there. This is the kind of advertising that money can't buy: but it's been the wrong kind of advertising for Cadillac division.

    What kind of buyback experiences have people had with problematic cars from other companies? I recall back when I bought my 03 that a few Accords were bought back by Honda because of the popping noise when the body twisted in a driveway transition to street situation. The one I test drove did that, along with a few other things I didn't like, such as wandering, feeling every pebble through the steering and chassis, and wind noise.

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • stickguystickguy Member Posts: 53,184
    well, almost every manufacturer is like that (stonewalling, fighting claims). Just the nature of the business. Key is to just not get involved with it like GG had to. If your car does not have issues, you will never have to find out how bad it was.

    plenty of stories about every make similar to GGs. Including Honda.

    2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.

  • stickguystickguy Member Posts: 53,184
    speaking of nice cars, saw a snazzy white MB today in a parking lot. Had to go around the back to check out the badge, and it was a new style C300. Not that was a nice looking set of wheels! Much bigger than I expected too.

    2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.

  • js06gvjs06gv Member Posts: 460

    :) OK, OldFarmer....you made your point! :D

    I think I know what happened. Sometimes the Edmunds system acts very slowly and when you hit "quote" there is such a long delay that you think you need to hit it again (or in my case pound with your fist numerous times) :@ I'll try to be more patient next time.

    Speaking of patience, it seems waiting for a left over Mustang would be a bad idea. I received an email from Ford inviting me to join in on the Family & Neighbors sale event where you supposedly get "insider" discounts. So just for giggles I checked out local inventory.

    Kind of disappointing. Their big discount amounted to less than 8% on some pricey loaded models. I can see some of these still being on the lot this time next year.

    What discount would you expect to see on a leftover 15' ? I'm thinking 12-15% minimum.
    At least, and especially at this point in the year. I got 10% off mine when the car had only been out for two months and was still "hot."


    2024 Ram 1500 Longhorn, 2019 Jeep Wrangler Rubicon, 2019 Ford Mustang GT Premium, 2016 Kia Optima SX, 2000 Pontiac Trans Am WS6

  • roadburnerroadburner Member Posts: 18,242
    Glad it ended well GG.

    Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
    Wife's: 2021 Sahara 4xe
    Son's: 2018 330i xDrive

  • Mr_ShiftrightMr_Shiftright Member Posts: 64,481
    Make sure you advertise "17 Highway miles". :)
  • jpp75jpp75 Member Posts: 1,535
    Congrats GG, glad you are finally done with that mess. I agree with TFighter, dump it and leave Cadillac behind forever.
  • mako1amako1a Member Posts: 1,855
    The trade-in on that 2016 Caddy is not going to change for the next 8 months. I wouldn't be in a big hurry to do anything. Stop and enjoy the new ride. It may be a good one. OK ready for pics. Lets see that new car in and out.

    2013 Mustang GT, 2001 GMC Yukon Denali

  • verdugoverdugo Member Posts: 2,288
    Congrats GG. I'm glad you got a new car. Like somebody else said (sorry, forgot who it was,) the odds of getting two lemons in a row are astronomical. I wonder if you'll consider keeping this one if you don't get good trade in values.
  • stickguystickguy Member Posts: 53,184
    saw my VW for the first time in about 3 months today. Daughter arrived home from school. Man, was it dirty. Need to find a car wash for her to run it through on occasion.

    even worse, it was full of leaves (the parking lot there has a lot of trees). Opened the trunk, and they practically buried me. A ton under the hood too. So that took a while to clean (heck, I even had to vacuum them out of the intake manifold!) Took a while, but all looking new inside and out again.

    I hate trees near parking.

    She did say that the trip up this AM from southern VA showed as 38+ on the TC. running probably in the low 70 range most of the way (one of the rare trips from Richmond to Philly with absolutely no traffic delays!).

    Nice car. I forgot how much I like the seats, and how good the profile is with the black wheels.

    2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.

  • imidazol97imidazol97 Member Posts: 27,648
    edited November 2015
    VW/Audi, again. It's spreading.

    WSJ
    "The Environmental Protection Agency and California regulators said on Friday that all 2009-2016 Volkswagen, Audi and Porsche diesel models with three-liter engines contain software regulators previously alleged could dupe emissions tests, a violation of U.S. and state clean-air laws.

    "Europe’s largest auto maker has halted sales of all those vehicles in the U.S. amid discussions with regulators, a company spokeswoman said. All told, 85,000 models are affected by regulators’ latest allegations."

    One of the comments after the article:
    "It is sad to me to see a company I had held in high esteem be guilty of such blatant deception. I have owned several VWs over the years and always found them to exceed expectations. None of mine were diesels. I am in the market for a new car, and spotted a new and beautiful white Beetle convertible at our Wausau, WI dealer the other day and was very much lured to it. But I find myself in a position now where I don't know what I don't know, but I do know where there's smoke there's a fire. So I am compelled to go to another brand."

    Contrast that to this comment about the same article:
    "s the owner of a 2012 VW Toureg TDI, I am shocked and amazed that this news took over 2-months since the story broke on the 2.0 TDI emissions scandal.
    "You would find it certain that the EPA was testing the daylights out of all VW diesel motors in the wake of this incident.
    "Fortunately, I live in a state that does not emissions test. And I don't plan to have my vehicle "modified" to perform worse or use more fuel."

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • steverstever Guest Posts: 52,454
    Need to "real world" test the gassers too. And not just VWs.
  • PF_FlyerPF_Flyer Member Posts: 9,372
    Not often that a credit card bill comes and gets you excited, but we apparently got our tickets for the 100th Indy 500 in May. Eight of us are going. Already booked the hotel. Just have to come up with an 8 passenger van to simplify the transportation B)
  • ab348ab348 Member Posts: 20,199
    Congrats, PF! That is such an awesome event and facility. The sounds of those engines screaming around that track is simply incredible.

    2017 Cadillac ATS Performance Premium 3.6

  • PF_FlyerPF_Flyer Member Posts: 9,372
    Looks like we might test drive a Ford Transit 12 passenger van. If I post about it, maybe it becomes a work expense ;)
  • roadburnerroadburner Member Posts: 18,242
    PF_Flyer said:

    Not often that a credit card bill comes and gets you excited, but we apparently got our tickets for the 100th Indy 500 in May. Eight of us are going. Already booked the hotel. Just have to come up with an 8 passenger van to simplify the transportation B)

    We always drive up Sunday morning and wait out the scalpers. We always get good seats for face value or less.

    Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
    Wife's: 2021 Sahara 4xe
    Son's: 2018 330i xDrive

  • graphicguygraphicguy Member Posts: 14,094

    Make sure you advertise "17 Highway miles". :)

    Thanks everyone. I'm glad the whole ordeal is over, too. At some point, Cadillac and/or GM will understand that to improve, you must first look in the right places that need improving.

    Mako...I agree. sell it today, or 6 months from now, it won't make much difference in its value.

    Pretty rainy and nasty in my 'burg today. So, will have to wait for pics.
    2024 Kia EV6 GT-Line AWD Long Range
  • imidazol97imidazol97 Member Posts: 27,648
    edited November 2015

    stever said:
    Need to "real world" test the gassers too. And not just VWs.
    The key factor is whether the gassers have had software put in to defeat the testing process. As for VW/AUDI, they are the ones caught cheating, so their entire line needs checking for cheating. Vw/Audi got caught and the truth just keeps dribbling out.



    2014 Malibu 2LT, 2015 Cruze 2LT,

  • driver100driver100 Member Posts: 32,565
    edited November 2015






    No, we haven't.
    Ab said Besides, have you ever experienced dealings with Ford corporate on warranty or other issues? They are notoriously awful.

    Yet again, enough with the GM bashing.



    All I'm saying is GGs experience has scared me off of considering a GM product until I see more evidence in their favor. I will be surprised if GG buys another GM product in the next decade, or ever.

    I doubt I will be buying another Audi or VW product, and I haven't bought a Volvo since our 1992 fiasco.

    Land Rovers are at the bottom of the reliability charts all the time, I won't be buying one of those. Same for Fiat.

    Well, at least I am an equal opportunity basher...no bias, I bash based on merit.

    I do agree that probably all car companies are the same in this regard, but, once it actually happens it just makes me not want to take the risk.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • driver100driver100 Member Posts: 32,565
    All the best GG.
    Let us know your impressions in a few days....will it be a keeper?

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • tommister2tommister2 Member Posts: 393
    edited November 2015
    driver100 said:






    No, we haven't.

    Ab said Besides, have you ever experienced dealings with Ford corporate on warranty or other issues? They are notoriously awful.

    Yet again, enough with the GM bashing.


    All I'm saying is GGs experience has scared me off of considering a GM product until I see more evidence in their favor. I will be surprised if GG buys another GM product in the next decade, or ever.

    I doubt I will be buying another Audi or VW product, and I haven't bought a Volvo since our 1992 fiasco.

    Land Rovers are at the bottom of the reliability charts all the time, I won't be buying one of those. Same for Fiat.

    Well, at least I am an equal opportunity basher...no bias, I bash based on merit.

    I do agree that probably all car companies are the same in this regard, but, once it actually happens it just makes me not want to take the risk.

    Well said driver. Honestly, I don't know why anyone would stick up for a car manufacturer. We all have ones we like and dislike but none of them are perfect. I've had good luck with Toyota recently but I know folks have bad feelings from the oil glazing issue, not to mention UA...
    2011 Toyota Camry, 2014 Jeep Wrangler, 2017 Honda Civic Coupe, 2019 Toyota Rav4 Hybrid XSE, 2021 Toyota Tundra, 2022 Toyota 4Runner, 2022 Tesla Model 3
  • PF_FlyerPF_Flyer Member Posts: 9,372



    We always drive up Sunday morning and wait out the scalpers. We always get good seats for face value or less.

    IF it was just a couple of us, I might have gone that way, but my brother and sister-in-law have some slight mobility issues, so I needed a definite plan! Good to know that I can play the same game I play at college football games. My favorite comeback to a scalper who's asking a goofy price is, "Those will go really good on pumpernickel with a touch of mustard... for when you have to eat them" B)
  • roadburnerroadburner Member Posts: 18,242
    PF_Flyer said:


    IF it was just a couple of us, I might have gone that way, but my brother and sister-in-law have some slight mobility issues, so I needed a definite plan! Good to know that I can play the same game I play at college football games. My favorite comeback to a scalper who's asking a goofy price is, "Those will go really good on pumpernickel with a touch of mustard... for when you have to eat them" B)

    The prices really start to drop when you hear "Back Home Again in Indiana." :D

    Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
    Wife's: 2021 Sahara 4xe
    Son's: 2018 330i xDrive

  • graphicguygraphicguy Member Posts: 14,094
    WE had to bail out GM. As a result, they got a clean slate to do things the right way, which they said they would do.

    Not sure they've been all that successful. In many ways, it's the same old GM. In my case with Cadillac, it was the same old GM...not stepping up to support their product and in fact, trying to sidestep fixing a faulty product.

    Yes, that makes me angry. I dropped $40K+ large on what is supposed to be one of the "top of the heap" products that Cadillac, GM's premium brand, makes. It drove worse than a 15 year old salvaged Accent with 150K miles.

    My belief is, given my Mother's issues that I took care of with Cadillac, and now my own personal issues, yes....I'm allowed to bash.

    Some asked about the original selling dealer. It's an inner city dealer. They're stand alone, and they aren't owned by any bigger conglomerate. They were shady 10 years ago when I was dealing with my Mother's Cadillac dealership. Given the dealership personnel (dealing with the family who owns the dealership) I was working with and the fact that every car my family bought from them seemed to have more than just delivery miles (usually a few hundred, up to a 1,000 miles), and was listed as "new" tells me there was something amiss. Couldn't quite put my finger on the problems.

    So, drove around last night. Initial impressions are the same. It drives a hulluva lot better than the '14. They've quietly updated the amount of content, without raising the price. Apple Car Play is just one update that makes the CUE system eminently more functional. CUE is way faster, too.

    "Start/Stop" will take some getting used to. But, out of all the cars I've driven with that technology (BMW and Mercedes), the Cadillac's is the best implementation.

    The CTS always handled well....very well, as a matter of fact. It has a very nice ride/handling feel. Some of that I would think comes from the magnetic shocks. If I had to do over again (which will NEVER happen), I'd get the 19" wheels. The upgraded 18" I got are better than the 17" that are standard, but I would want even more tire.

    Most companies who are making AWD vehicles (which seems to be everyone in this segment) have also adopted the torque vectoring that was originally brought to the mass market by Acura and Audi. Cadillac has their own version. They all work well. You can take corners at a higher rate of speed than you think is possible, and the car just tracks the corner.

    It feels quicker, as mentioned before. Mentioned I always liked the 2.0T. I do love those torquey turbo motors. The Cadillac's is a good one. I think the 8-speed trans has a lot to do with the quicker feeling. My guess? Upper 5 sec range 0-60. Certainly not going to scare any 6 cyl turbo motors out there, but quick nonetheless.

    Steering is smooth and responsive with good road feel. Hard to believe I put up with the steering on the '14 as long as I did. I drove it so long that I had almost forgotten how it was supposed to drive.

    1/2 tank of gas in, computer says I'm getting 24 MPG. Not sure about this CTS, but the last one's computer was deadly accurate in stating actual MPG. In the '14, I was getting on average about 22 MPG. Initially, this one looks to get about 2 MPG better. So, the 8-speed and the auto start/stop are doing their thing, apparently.

    Overall, good car, made better.

    That won't stop me from trading it the first opportunity. I've been screwed by Cadillac for the last time.
    2024 Kia EV6 GT-Line AWD Long Range
  • imidazol97imidazol97 Member Posts: 27,648
    edited November 2015
    To repeat myself, the auto start/stop is controllable through the brake pressure module. I have been reading about Cadillac's implementation. Instead of a small battery motocycle size in the trunk to supplant the main battery for the ancillary services during restart, Cadillac uses capacitors to hold power temporarily. Less weight; more efficient.

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • driver100driver100 Member Posts: 32,565
    edited November 2015



    Not sure they've been all that successful. In many ways, it's the same old GM. In my case with Cadillac, it was the same old GM...not stepping up to support their product and in fact, trying to sidestep fixing a faulty product.

    Yes, that makes me angry. I Cadillac for the last time.

    GG, thanks for your impressions.
    Generally, reviewers and buyers seem to really like their CTS's.
    I thought if you liked it you would probably keep it. Usually it ends up in 1st place when compared to the competition.

    Or, is it a matter of trust and ethics?

    We loved driving the A4, and we got it repaired and could have kept driving it, but we just didn't trust the company or the car any more. It sounds like you might feel the same.....good car but when you lose the trust, how do you still enjoy your car?

    For ab it is very different, his car is working well and he trusts the brand, and most of the people who buy Caddies are liking them. If you get burned it is hard to go back.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • oldfarmer50oldfarmer50 Member Posts: 24,123
    Today's laugh on Craigslist:

    https://albany.craigslist.org/cto/5327513949.html

    https://albany.craigslist.org/cto/5327382505.html

    https://albany.craigslist.org/cto/5327081292.html

    You would think these scammers would switch up some of the copy between ads. Does anybody know what language that is at the bottom?

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • ab348ab348 Member Posts: 20,199

    WE had to bail out GM. As a result, they got a clean slate to do things the right way, which they said they would do.

    Not sure they've been all that successful. In many ways, it's the same old GM. In my case with Cadillac, it was the same old GM...not stepping up to support their product and in fact, trying to sidestep fixing a faulty product.

    Yes, that makes me angry. I dropped $40K+ large on what is supposed to be one of the "top of the heap" products that Cadillac, GM's premium brand, makes. It drove worse than a 15 year old salvaged Accent with 150K miles.

    My belief is, given my Mother's issues that I took care of with Cadillac, and now my own personal issues, yes....I'm allowed to bash.

    Some asked about the original selling dealer. It's an inner city dealer. They're stand alone, and they aren't owned by any bigger conglomerate. They were shady 10 years ago when I was dealing with my Mother's Cadillac dealership. Given the dealership personnel (dealing with the family who owns the dealership) I was working with and the fact that every car my family bought from them seemed to have more than just delivery miles (usually a few hundred, up to a 1,000 miles), and was listed as "new" tells me there was something amiss. Couldn't quite put my finger on the problems.


    A dissenting view...

    To say "we bailed them out, but they haven't changed" is not correct. They are building much better vehicles, and are a very different company with totally different management. But having said that, they are a mega-billion dollar corporation. You're in business, so you know what that means. They are not a charity, in the business of giving things away. They have many, many layers of management, who are responsible for turning in financial returns. It's just the nature of the beast. I seriously doubt any auto manufacturer would be much different. I think you hit the nail on the head with the diagnosis of the problem largely being the selling dealer. They do sound very questionable and Cadillac would be well-advised, I think, to reconsider whether that is the kind of operation they have representing them in your market. But as we all know here, the dealer system is always the weak link in any reputation chain between the manufacturer and the consumer.

    2017 Cadillac ATS Performance Premium 3.6

  • driver100driver100 Member Posts: 32,565

    Today's laugh on Craigslist:

    https://albany.craigslist.org/cto/5327513949.html

    https://albany.craigslist.org/cto/5327382505.html

    https://albany.craigslist.org/cto/5327081292.html

    You would think these scammers would switch up some of the copy between ads. Does anybody know what language that is at the bottom?

    You can spot them oldfarmer.

    #1 and #3 were spotted for removal.

    #2 sounds suspicious, a 2003 Murano in excellent condition with lots of extras for an unbelievable $1500.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • stickguystickguy Member Posts: 53,184
    GG, nice review. really does sound like a fantastic product. When working correctly. But can't blame you for wanting to wash your hands.

    Problem is going to be finding a replacement that works. CTS set the functional bar pretty high. So you are going to have to lay out some serious $$ to exceed it, or settle for less (which I doubt you want to do!).

    Maybe the C class MB. Loved the one I saw parked the other day. Maybe one of the BMWs. Can't see infiniti, and not sure a TLX competes. And that is about it, right?

    2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.

  • driver100driver100 Member Posts: 32,565

    ab said A dissenting view...

    To say "we bailed them out, but they haven't changed" is not correct. They are building much better vehicles, and are a very different company with totally different management.. But as we all know here, the dealer system is always the weak link in any reputation chain between the manufacturer and the consumer.



    ab, I have a slightly dissenting view too.

    The dealer may not be great, but it is ultimately the responsibility of the actual company to fix the problem. Please don't say I am bashing....Cadillacs are obviously well made good cars, that are beautiful and well designed.

    But, when the dealer didn't come through then the manufacturer should have been there to see what the problem was. No one should have to go through what GG did. That's not bashing, those are the facts. Cadillac can make the best cars in the world, but, if they build a faulty one they have to fix it, or the warranty is useless. If all car companies are the same, then we should be careful with any car we buy and we have to cross our fingers and hope we got a good one....but, I wouldn't risk buying from a company that I know doesn't stand behind their product.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • oldfarmer50oldfarmer50 Member Posts: 24,123
    driver100 said:

    Today's laugh on Craigslist:

    https://albany.craigslist.org/cto/5327513949.html

    https://albany.craigslist.org/cto/5327382505.html

    https://albany.craigslist.org/cto/5327081292.html

    You would think these scammers would switch up some of the copy between ads. Does anybody know what language that is at the bottom?

    You can spot them oldfarmer.

    #1 and #3 were spotted for removal.

    #2 sounds suspicious, a 2003 Murano in excellent condition with lots of extras for an unbelievable $1500.
    All 3 had the same text at the bottom. They didn't even bother to change it even though you had ads for a Civic, Nissan and Acura. They get flagged pretty quick but it's amusing to see these same gmail scams every few days.

    Maybe a Nigerian prince is thinning out his fleet. :p

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • stickguystickguy Member Posts: 53,184
    I only saw the Murano ad, but all the verbiage at the bottom seemed to be related to a modified 200SX.

    2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.

  • dino001dino001 Member Posts: 6,191
    edited November 2015
    ab348 said:



    A dissenting view...

    To say "we bailed them out, but they haven't changed" is not correct. They are building much better vehicles, and are a very different company with totally different management. ...

    ... I seriously doubt any auto manufacturer would be much different. I think you hit the nail on the head with the diagnosis of the problem largely being the selling dealer. They do sound very questionable and Cadillac would be well-advised, I think, to reconsider whether that is the kind of operation they have representing them in your market. But as we all know here, the dealer system is always the weak link in any reputation chain between the manufacturer and the consumer.

    Not surprisingly, I disagree. While pinning the blame on the dealer may have some covenient merit, the buck stops at GM. If they agreed to give their name to some shady or sloppy people, it's their fault for not vetting them, not enforcing the standards of care, or having such a bad relationship with them that they were not compelled to give an honest try to fix the car. If on the othe hand, it was the standard of care, that's even worse. If the relationsip with dealers is so bad that they can't touch the car without a "code", it is very much GM's fault. There is simply no scenario, under which GM can be excused here, even if the dealer (actually more than one) and various representatives were unable or unwilling to fix the car.

    On a related, more general subject, Cadillac's dealer network is two or three times too big for the current volume they sell. It may be good for people to find better prices and improve access in smaller cities, but it also weakens and dilutes the premium brand experience. In current volumes, the dealers are bound to struggle financially and be compelled to foces on survival and gaming the system rather than satisfying the customer, souring what happens after the sale, which GG was a victim. His experience would be unacceptable at a Kia store, let alone at a store of a brand with such a legacy (even if somewhat faded) and aspirations.

    2018 430i Gran Coupe

  • graphicguygraphicguy Member Posts: 14,094
    It is a trust issue....a major trust issue with Cadillac. Anything I'd trade for would be a relative lateral move. Maybe a Lexus, or a Benz. Maybe slide back into a TLX.
    2024 Kia EV6 GT-Line AWD Long Range
  • graphicguygraphicguy Member Posts: 14,094

    To repeat myself, the auto start/stop is controllable through the brake pressure module. I have been reading about Cadillac's implementation. Instead of a small battery motocycle size in the trunk to supplant the main battery for the ancillary services during restart, Cadillac uses capacitors to hold power temporarily. Less weight; more efficient.

    Imid.....it works well. Restart is immediate once the pressure on the brake pedal lightens. Good implementation.
    2024 Kia EV6 GT-Line AWD Long Range
  • driver100driver100 Member Posts: 32,565

    To repeat myself, the auto start/stop is controllable through the brake pressure module. I have been reading about Cadillac's implementation. Instead of a small battery motocycle size in the trunk to supplant the main battery for the ancillary services during restart, Cadillac uses capacitors to hold power temporarily. Less weight; more efficient.

    Imid.....it works well. Restart is immediate once the pressure on the brake pedal lightens. Good implementation.
    RE: Restart.

    I turn it off as soon as I start the E400. If I forget, I do the same, gently remove my foot from the brake before it totally stops. If I come up to a long light or a train for example, I press the restart button, brake a little harder than usual and the engine shuts off.

    I think the car might even learn my habits and just doesn't bother turning the engine off most of the time. Not a big deal, just disabling it when I start, and it is kind of nice to have the engine shut down if I am stopped for a few minutes.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • stickguystickguy Member Posts: 53,184
    my local go-to used car place is getting a nice sounding GS350 in. Dark gray (Nebula?) over Flaxen (medium brownish). I looked up pictures online and it looks snazzy. Pretty loaded (even though a base) with rear heated seats, navi, BLIS and lane watch, etc. A 2013.

    I always liked these when I sat in them at the car show, but have never driven one. Might have to go check one out in person some day.

    Not positive, but I think engine stop/start would drive me nuts. unless it was totally undetectable.

    2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.

  • driver100driver100 Member Posts: 32,565
    stickguy said:



    Not positive, but I think engine stop/start would drive me nuts. unless it was totally undetectable.

    Not as big of a deal as it sounds.......you kind of get used to it and expect it after awhile. I think it has to be a bit detectable, as the car kind of rumbles to a start and off. Sometimes hard to tell when it is off, and I check to see the tach is at zero to make sure engine is off.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • nyccarguynyccarguy Member Posts: 17,416
    @graphicguy

    ive vey been following your posts all weekend & want to offer my congratulations to you.  You fought hard & got a fantastic result!  Mazel-Tov & congratulations!  Please proceed directly to CCBA to register your punch!

    NJ guys (speaking of, where is @fezo), I was at a wedding in Red Bank over the weekend.  That's quite a town.  Parked on the street I saw an MB SLS AMG, an Alfa Romeo 8C, a slew of AMGs & ///M cars.

    2001 Prelude Type SH, 2022 Highlander XLE AWD, 2023 Toyota Tacoma SR 4WD, 2025 Toyota Camry SE AWD

  • ab348ab348 Member Posts: 20,199
    dino001 said:


    Not surprisingly, I disagree. While pinning the blame on the dealer may have some covenient merit, the buck stops at GM. If they agreed to give their name to some shady or sloppy people, it's their fault for not vetting them, not enforcing the standards of care, or having such a bad relationship with them that they were not compelled to give an honest try to fix the car. If on the othe hand, it was the standard of care, that's even worse. If the relationsip with dealers is so bad that they can't touch the car without a "code", it is very much GM's fault. There is simply no scenario, under which GM can be excused here, even if the dealer (actually more than one) and various representatives were unable or unwilling to fix the car.

    IIRC the problems began to be experienced in April - after the dealer had already replaced the original car for reasons that were never fully explained, as far as I can recollect. When the second car began experiencing problems we heard one side of the narrative but we obviously do not know the entire story. Once the buyback button got pushed I imagine things changed rather dramatically in the dealer/manufacturer/customer equation. None of that excuses GM but the end result after about 6 months was that the customer was put into a brand new car 2 model years newer with some cash to boot. That is not too bad. Compare that to Driver's experience with Audi or other manufacturer stories we have heard here over the years.

    2017 Cadillac ATS Performance Premium 3.6

  • dino001dino001 Member Posts: 6,191
    edited November 2015
    The final resolution is favorable, indeed. However, the process was to get there was too adversarial, IMHO. Only thanks to GG's persistence to be their pain in you know it went there. I'm sure most people would have given up, I know I probably would, I don't have this much resolve to fight for my rights and I don't think I should.

    The Audi fiasco is definitely nothing for them to write home about. However, remembering Mike's troubles with injectors couple of years ago, Benz's efforts to fix it would be something fo Cadillac to measure themselves against.

    2018 430i Gran Coupe

  • graphicguygraphicguy Member Posts: 14,094
    edited November 2015
    6 mos of stalling car, not knowing if or when the steering goes oit. Might get a loaner, might not, while the car is in for service. Having Cadillac and the dealer(s). Deny and ignore most issues with the car. Stall, feign ignorance and generally attempt to minimize me and the car's problems.

    I gave Cadillac and both dealers numerous opportunites to fix the car. I gave Cadillac the opportunity to just return my money, after months and months of continuously taking time out of my work week to take the car in, and numerous opportunites to fix safety issues, all unsuccessful. Finally, after realizing they weren't going to win in arbitration, Cadillac ends up paying even more, to what end?

    There's my entire story.

    Whatever Cadillac is thinking, it can't be good. As far as their story? I'd love to hear what they were thinking.
    2024 Kia EV6 GT-Line AWD Long Range
  • 28firefighter28firefighter Member Posts: 9,773
    I'm surprised they didn't make you sign an NDA as part of the settlement. I seem to remember that from the last go around?
    2025 Jetta GLI Autobahn, 2024 Jeep Grand Cherokee 4xE
  • driver100driver100 Member Posts: 32,565

    6 mos of stalling car, not knowing if or when the steering goes oit. Might get a loaner, might not, while the car is in for service. Having Cadillac and the dealer(s). Deny and ignore most issues with the car.

    Whatever Cadillac is thinking, it can't be good. As far as their story? I'd love to hear what they were thinking.

    They were thinking that for every unhappy customer who will fight for 8 months, 1000 will give up, so they are still further ahead by a long shot. What they don't think about is the magnifying affect, people hear about it here, and they tell others too. Soon, sales start going down, because there is a general attitude that they would rather abandon their customers.

    They only gave GG a new car because they knew he would win if it went any further, and they probably would have had to pay treble damages. They were probably happy to get out of it by trading.......they are trading a new car but at cost price.....not a huge loss for them.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

This discussion has been closed.