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BMW changed up their included maintenance to 3/36 a few years ago, and made it applicable to the original owner only. They don’t advertise it, but there is the $100 refresh option for a new owner.
2024 Audi Q8 e-tron - 2024 Corvette - 2024 BMW X5 - 2023 Tesla Model Y
2024 Audi Q8 e-tron - 2024 Corvette - 2024 BMW X5 - 2023 Tesla Model Y
one nice thing about Acura. Normal maintenance (actually probably more frequent oil changes) but dealers are all quick, efficient and reasonable. Most don't even require an appointment. And the cars are mostly the same mechanically, so not a bit concern about not getting the right esoteric oil.
I used to take the old RDX to the further away dealer (down near TJC) but had the TLX at the one nearer to me and liked them. Also where I bought the new RDX so will be taking it up there. Probably in a couple weeks if we use the car much. Still surprised that I might hit the service now notice before 12 months. either that, or it is tracking days in service too but down to 0% (wrench icon comes on at 15% to tell you to get it done soon).
Actually, this might be right on time. If it starts counting when it is manufactured (our car was actually very fresh on the lot so probably right about 1 YO now if you count the day it was born, not sold to us!)
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2022 Wrangler Sahara 4Xe, 2023 Toyota Tacoma SR 4WD
I kinda want that Orange BMW. Maybe when it is finally time for me to get something, I will be feeling rich. Probably not, but one can always hope.
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
There are two mains issues with the ATS: the CUE system fails and is not inexpensive to replace, although GM has been pretty good in covering early ones that are otherwise out of warranty. The other issue is with the 2.0T engine, which blows up with great regularity among those who have installed an aftermarket tune or have otherwise played with the boost and advance.
The only issue with the ATS-V has been the occasional one getting crashed by a driver who got in over their head while hooning around. Otherwise, they are held in very high esteem if not actual reverence. They seem quite robust and perform remarkably well
As for the dealer commentary, I suspect given the posting history that there is only one dealer that would not garner snide comments from that member. And that's all I'm gonna say about that.. :@
2017 Cadillac ATS Performance Premium 3.6
Actually, I have nothing bad to say about a couple of Mazda dealers that I’ve used. Ditto for a couple of Jeep dealers. I also liked the Fiat and Mini dealers in Louisville before they closed.
But yes, Courtesy Cadillac is a joke.
Mine: 1995 318ti Club Sport-2020 C43-2021 Sahara 4xe-1996 Speed Triple Challenge Cup Replica
Wife's: 2015 X1 xDrive28i
Son's: 2018 330i xDrive
The spec basically ensures the oil your using will out-hot and out-cold any oil not meeting the spec. Miramar Audi said they used the less than recommended oil because, and I quote "San Diego has a mild climate."
Of course, the owner's manual insists you use 5W-40 or 0W-40 full synthetic oil meeting the higher VW/Audi specification standards. Only in a "pinch" should you use 5W-30. Castrol Syntec's 5W-40 did meet the higher spec of course, but they weren't using it. Things have changed in the past 15 years, but that happened.
On the Insensitivity Meter of 1 to 10, you're a 20. Congrats.
2023 Hyundai Kona Limited AWD (wife) / 2015 Golf TSI (me) / 2019 Chevrolet Cruze Premier RS (daughter #1) / 2020 Hyundai Accent SE (daughter #2) / 2023 Subaru Impreza Base (son)
Please ban this idiot!
I posted my two keyfobs...from a different company
You came on here and said Kia was "criminally fraudulent " with approximately zero evidence.
Look in the mirror and you may get a glimpse of the problem
1) Kia Finance being involved along with Kia of El Cajon.
2) Lease deal
Where is your evidence that you gave two key fobs back to Kia when you returned the Kia?
This has nothing to do with any other transaction.
I guess if you use your evidence criteria, then I am completely healthy because I was once healthy
Time to move on.
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2015 Subaru Outback 3.6R / 2014 MINI Countryman S ALL4
That was so far over the line that it is ridiculous. Completely and totally insensitive
Many years ago, my father blew out his finger (in a literal sense... it was truly disgusting) attempting what later proved to be a moron move to "fix" some farm equipment he was using. Even in the early tellings of what happened that fateful day, we would all laugh about his shenanigans right up to the grisly ending, at which point we cringed.
If you must live with the scars, you might as well get the benefit of a laugh.
It was an error in judgment with a horrible outcome.
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Unfortunately I wasn’t here when you picked up for me to go over it all with you and I apologize that the advisor handling it for me did not do so correctly. The $12 difference is a shop charge that goes on all customer py [sic] tickets. The concerns that you came in for were unable to be duplicated when the tech drove the vehicle and yes typically they do only drive them for a mile or 2 unless the customer states that you hve [sic] to drive it further to duplicate a concern. As far as the multi-point inspections not being filled out is very dis-heartening [sic] and will be addressed with my service manager and technicians and I appriciate [sic] you bringing it to my attention.
Picking this apart, we have an apology for the poor communication and undisclosed charge, followed by poor grammar/spelling (which is further poor communication), and an apology for inspection forms not being filled out. Over half of the issues I mentioned were not addressed at all. The fact that the warranty concerns were not fixed correctly the first time did not merit a mention.
As someone who sometimes deals with customer service issues, when we receive a written concern, we make sure to address every single issue raised by the person expressing the concern, no matter how insignificant they might seem. It appears he haphazardly banged out an email reply as soon as he sat down at his desk the next morning.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
I can relate to that. My son’s 3500 lb. 2010 Fusion has a 3.0L NA 6 cyl. While some of the newer models have little 1.5L turbos. I can’t imagine his engine won’t outlast those small stressed out motors.
But what choice did the car companies have to meet gas mileage standards?
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Maybe I’ll be in the market for a white belt and shoes after all...
Mine: 1995 318ti Club Sport-2020 C43-2021 Sahara 4xe-1996 Speed Triple Challenge Cup Replica
Wife's: 2015 X1 xDrive28i
Son's: 2018 330i xDrive
2018 VW Passat SE w/tech, 2016 Audi Q5 Premium Plus w/tech, 2006 Acura TL w/nav
I reached out to provide them the opportunity, and they bungled it yet again. I don't think it's on me to elevate it to a manager. The SA needs to have the sense and the skills to do that on his own, as it should have been obvious that I was displeased and they needed to do something to make it right.
Mine: 1995 318ti Club Sport-2020 C43-2021 Sahara 4xe-1996 Speed Triple Challenge Cup Replica
Wife's: 2015 X1 xDrive28i
Son's: 2018 330i xDrive
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Hello -WES-,
Several days ago, you should have received an email survey regarding your recent service experience at Audi Anchorage with your Audi Q7. If you have completed the survey, please disregard this message.
If you have not had a chance to answer, we invite you to complete this three-minute survey.
*Begin Survey*
We value your feedback to help improve our service and look forward to hearing from you.
Warm Regards,
JD
Senior VP, Product Quality/Technical Service & Aftersales
and the Audi Anchorage team
2023 Mercedes EQE 350 4Matic / 2022 Ram 1500 Bighorn, Built to Serve
'11 GMC Sierra 1500; '08 Charger R/T Daytona; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '08 Maser QP; '11 Mini Cooper S
Hopefully you'll find another dealer that can solve your issues the first time without any bullsh-t!
2023 Hyundai Kona Limited AWD (wife) / 2015 Golf TSI (me) / 2019 Chevrolet Cruze Premier RS (daughter #1) / 2020 Hyundai Accent SE (daughter #2) / 2023 Subaru Impreza Base (son)