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Any recommendations on conditioning the leather seats? The leather is very, very dry.
Also my wife is wondering if there is somewhere on-line where we can buy gold emblems rather than going through the dealership(it really is my wife who is wondering!!!)?
PKennison
We thought it was just us or perhaps our van, but a friend was recently riding with my wife and when she experienced the shake she said "hey your van does what mine does as well and Kitty's does the same thing."
At this point my wife got really frustrated (we are up to 40,000 miles with a trip to the dealer every 10K miles) and called Chrysler directly. Chrysler gave her the number for Michelin and said it was a known Michelin problem. (The tires are Michelin MX4 215/65 R16 98T M&S). She called Michelin and they said, it is a known Chrysler problem and if you call Chrysler back they will admit it and buy you a new pair of tires. She called Chrysler back and they said Michelin was wrong that in fact Michelin would cover the labor and give us an adjustment on the remaining tread wear on a new set of Michelins. Back to Michelin who claims its Chryslers fault and that it is happening with the Goodyear tires as well.
Arrrggghhh! I don't care who's problem it is we are a Chrysler and a Michelin customer, so somebody please fix it before you both lose a customer!!
At this point my wife was totally frustrated and said "honey can you find out the real story on the net so we can get this fixed"? So here I am a bit frustrated and wondering if it is Michelin or Chrysler and if I should get rid of both the tires and the van.
The vibration is such that if you have a water bottle in the cup holder the water shakes back and forth real noticeably. The steering wheel also vibrates noticeably.
Has anyone else had/heard of this problem? Once we got angry Chrysler and Michelin both seemed to be very aware of the problem and quick to blame the other.
We were thinking of replacing the Michelins as the car also seems to hydroplane excessively and does not handle very well in the rain. But I need to get the problem solved before we introduce a new variable.
As always any help is appreciated!
I traded an 87 Caravan with 159,000 miles that was virtually trouble free. My T&C has 45,000 miles in two years with the only costs being oil changes and (recently), new tires. While I'm sure there are those out there who may have not been as fortunate, I do believe this is an extremely well thought out and engineered vehicle. I anticipate that the new models, which appear to be evolutionary, will be even better.
Bob
The car has been in shops over 50 days and some astute technician finally traced the fault. The symptoms were starting and then stalling out and then having to set anywhere from two hours to three days before it would start and run normally for awhile. The dash suddenly going out and giving no indication of speed, gas reserves, rpm or anything else. The Service Engine light
coming on when the car had just been serviced, The Overhead Console going out and then later coming back on. The function of the car automatically locking all the doors after a few minutes of travel working sometimes and not others.
The driver's seat has a nasty little habit of suddenly and without warning running the driver into the steering wheel..the Seat Module has been unplugger for over a year now. This is not related to the Circuit Board problem.
The mechanic who finally found the problem was surprisingly very helpful when I talked to him. In addition to telling me that the defective board
could be the cause of all the problems he gave me other interesting facts.
He said that there was an abnormal failure rate, especially in 97 and 98. He said in some periods he replaced a couple a week or more. He said it had with the BUS sending 8 volts to the computer instead of 4 volts (I believe he said 4, at least it was a stronger surge than it should have been). He said Chrysler was aware of the problem and that there had been several revisions to the board. He said he had been a Chrysler mechanic for over ten years and he certainly talked as if he knew what he was talking about.
He suggested I call the Chrysler Help Hotline and since they were not too experienced someone may let information slip as to just how extensive the
problem is.
I reported all the symptoms when I took the car in for repairs 4 1/2 months after I bought it new. These are all recorded on the Work Order. They had just told me that the only thing recorded was there was a Body Electrical
problem. My lawyer sent a subpoena for everything they had and lo and behold there recorded on the Work Order were all the symptoms as I had given them at the time I took it in.
The Dealership Shop just said there was nothing wrong with it and therefore nothing to fix. That was the story I got every time I took it in. That it was functioning normally as designed. The problem was that it only did these things intermittently and like going to the Dentist it was fine while it was there. As soon as the Warranty mileage was reached Chrysler refused
to do anything, They said it was out of Warranty. My expenses to date are a couple of thousand dollars plus rental cars and legal expenses. Chrysler is completely stone walling and washing their hands of the whole thing.
We are set to go to trial in January of 2001. I am suing Chrysler for Breach of Contract, under the Va Lemon Law and under the Magnuson Moss Act.
Can anyone give me any tips as to how I might get any information that may be of help in the case?
The fellow at the Help Hotline was unfortunately for me pretty good at his job. He told me the 97 T&Cs had absolutely no trouble with the Circuit Board or the Seat Modules and it was a perfect car in every way except there was a General Recall for the Master Cylinder - something no one had informed me of before.
now that 2000 is almost over, several dealers are willing to sell at invoice less the $3000 rebate.
could I possibly get a better deal than invoice less rebate this time of year?
tx
Sounds like a ringing noise and could lead to loss of A/C and power steering if it freezes up. d/c mechanic said it was a common problem.
They all have their strengths and weaknesses.
I purchase my cars new and keep for them for at least 10 years/200,000 miles and in top condition.
I am an engineer and an accomplished shadetree mechanic.
I have never had an automobile that was "trouble free" for 100,000 miles. Not even my best friends $40,000 BMW has been trouble free for the first 18 months!
There are just too many massproduced, moving parts for that to hold true in the majority of cases. We'll just have to credit your good luck for your reported trouble free ownership experiences or perhaps you have a lot of deferred repairs that don't result in drivability problems.
In any case, most of the auto "makers" are really just parts "assemblers" nowadays - buying parts from many of the same suppliers. The parts on a Ford, Toyota, and Nissan can be produced in the same third party manufacturing facility (I know, I've been there and watched them doing it).
All one has to do is read the problems posted on the Honda and Toyota boards to see the fallacy in your argument.
All automobiles have their strengths and weaknesses, just like the people who make them.
best of luck
I WAS THROUGHLY IMPRESSED, QUITE, SMOOTH AND
TERRIFIC POWER WITH THE 3.8 AND SMOOTH QUITE INTERIOR, MOTOR NOISE MINIMAL. MICHELIN TIRES AND
16" WHEELS VERY PERFORMANCE. I'M CONSIDERING PURCHASING, I WOULD BE MOVING FROM 8 YRS OF EXPLORER/MOUNTAINEER SUV TO MY FIRST MINIVAN.
THE AWD SOLD ME PREVIOUS AND PRESTIGE WOULD PUSH ME TOWARDS THE T & C LIMITED. COULD ANYONE TELL
ME IF CHRYSLER FIXED THE SERPENTINE BELT PROBLEM?
AND HOW MUCH OFF MSRP CAN THE DEALER GO? ALSO HOW NEW IS THE 3.8 MOTOR, ANY COMPLAINTS?
I priced a 2001 T&C Limited AWD just today in GA for about $350. under invoice. Yes, under. The dealer also called me back and said Chyrsler just sent out a price increase effective 11/2. About $700. Hate that. There might be a rebate coming soon, I'm thinking.
Also, you may want to consider waiting for the 3.5 OHC engine available in the Spring. Same basic motor as the 300M.
Steve
Edmunds.com Town Hall co-host
Vans and Aftermarket & Accessories conferences
I would like to see some solid evidence that Chrysler cuts corners on safety. USAA gives me an insurance discount on my 99 GC SE because of the smaller amount of injury claims resulting in accidents of Grand Caravans. When CR was listing the injury claim rate, the DC vans had a lower injury claim rate than the much touted Ford Windstar with its 5 Star ratings.
Crash tests prove one thing: How a vehicle will do under a controlled test into a stationary object. Injury claim rate shows how vehicles protect in real world accidents. If you plan to deliberately crash test your van, be sure to get 5 stars.
Concerning reliability: My 99 GC SE has had zero problems. I have never seen a Honda Odyssey with zero problems. Read all about the MANY problems of the Honda Odyssey (and Toyota Sienna) in the Edmunds Town Hall and be happy you have a Town & Country that has so few problems by comparison.
After 15k miles it has not had any problems whatsoever and it is great in the snow. Drove out to the Berkshires a few weeks ago during a snow storm and had no problem getting up very steep slippery country roads. Don't expect great gas mileage though, we average 19 mpg.
Thanks
There are a reasonably large number of recent owners with a similar problem. The worst (in terms of volume and resonance) are AWD owners however some of the FWD versions exhibit the characteristic to a lesser degree.
Chrysler is allegedly working on it - no solution known yet and no committment to fix it - yet. As you will find among the other posts, the recommendation is to report this ASAP to the Customer support center 1-800-992-1997. The more insistent owners complaining, the better.
Another noise source is the roof rack, at speeds above 40 MPH the humming is very loud. The only solution the dealer had to offer was to remove the transverse bars. I have been advised that Chrysler has re designed the bars and they will be replaced when available.
Chrysler minivans with AWD (only)
We are probably going to move up to the T&C within the nezt month. Trying to decide between LXi and Limited...... Hoping I can get a really good deal on either one. Seems like chysler is making some really good deals lately. My brother got a Sebring Ltd Convert for dealer invoice and the Dogde Durango - top line - for $300 under less than a month ago.
Thanks,
Pete
I am currently looking at LTD AWD with heated seats and CD changer.
Drew
Host
Vans, SUVs, and Aftermarket and Accessories message boards
AWD is the way to go, dry or wet. You could
probably get by with just traction control
in "only" rain. With FWD only, the front tires
provide all the steering and acceleration forces.
AWD is great under all sane conditions, except
for its added weight and complexity. If you disagree,
then I suppose you think Porsche is
marketing its 911 turbo as a new type of SUV.
(Owner of Audi A4 Quattro and soon to be GC AWD
BTW - the spelling check really nuked my original
posting)
Noticed wind noise at highway speeds that seems to be coming from the roof area. Anyone else having that problem? If so, do you know if Chrysler have a fix for it?