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Unfortunately, they don't say which dealer was used. R&T's editorial offices are in Newport Beach, CA, 92663. According to the Lincoln dealer locator, the closest dealer is Costa Mesa LM. Here's a link to their website: http://home.dealerconnection.com/DealerConnection/Web/home.asp?dealerid=4939
I have no idea whether that's the right one. You might try going to the R&T website at http://www.roadandtrack.com and Emailing them to confirm which dealer was used; they have an Email addy for comments and questions. If you can get that info, your dealer might be able to get a part number and/or instructions from their dealer.
The only poster that I know of who had this problem was sniemietz, and his dealer added a ground wire, but you said your guy already tried that.
Sorry for the roundabout path; wish I could give you something more specific.
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