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All I can say is good luck to those who have there letter now and more luck to the ones that will get there letters later
I was reading through the class action suit filed in CA and WA, and found another place to complain to about our speedometers. Maybe if enough of us complain again about GM's "special provision" and how it is not acceptable considering the amount we pay for these vehicles, there just might be another investigation into the problem. This is the website
http://www-odi.nhtsa.dot.gov/recalls/recallprocess.cfm
If anything, it is pretty interesting what is considered safe and not safe. Check it out, and file a complaint. Just might work.
http://www.lrolaw.com/pdf/GMSpeed.pdf
On New Years Eve I was driving and all of the warning lights on my instrument panel came on and then all of the warning lights went out and the speedometer and tachometer dropped to zero and the auxillary gauges froze in place. I think my volt/battery gauge still works but that's it. The backlight of the cluster still works, as do the blinker lights. The electronic odometer or any other digital notifications don't work either.
I've checked both fuse blocks and from best I can tell, nothing is wrong. Everything else in the truck works fine, including the radio. I've read alot about replacing stepper motors but those wouldn't affect the warning lights and digital notifications not working right?
Does anybody have any ideas I should try before spending a ton of money getting it repaired? Thanks!!!
So now I gotto drive with no speedometer and it sucks. I'm a mother of two and I hate guessing how fast or slow I'm going. ( I'm a great driver =o) ) but I can't believe they won't fix it...I love my truck and I love GMC but I don't think I would ever buy anything from them again.
Problem started at 50,000. Occasionally will fall to 100 at a stop. I am also waiting for a recall to have mine fixed. I filed a complaint at www-odi.nhtsa.dot.gov
Will wait & see what happens
Nice.
The number on the letter that I called for the Chevrolet Customer Assistance Center is 1-800-630-2438 (Hours of 8 a.m. and 11 p.m. EST Monday through Friday.) The CCAC people I dealt with were very helpful and apologetic both times I talked to them. They called after they processed the claim to let me know the check was in the mail.
The claim form is labeled CUSTOMER REIMBURSEMENT CLAIM FORM (I believe the form is #07187 because that is what is listed as the enclosure to the letter).
The following documentation must accompany the claim form:
*Original or clear copy of all receipts, invoices and or repair orders that show:
*The name and address of the person who paid for the repair.
*The VIN of the vehicle that was repaired
*The total cost of the repair expense that is being claimed
*Payment for the repair in question and the date of payment, (copy of front and back of canceled check or copy of credit card receipt)
On the form they instruct you to mail it with required supporting documentation to the Reimbursement Department, P.O. Box 33170 Detroit, MI 48232-5170. Reimbursement questions should be directed to the following number 1-800-204-0261.
Goes on to say:
If you have paid to have this condition corrected prior to this notification, you may be eligible to receive reimbursement.
Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized dealer.
You claim will be acted upon within 60 days of receipt.
IF YOUR CLAIM IS:
Approved, you will receive a check.
Denied, yo will receive a letter with the reason(s) for denial, or
Incomplete, you will receive a letter identifying the documentation that is needed to complete the claim and offered the opportunity to resubmit the claim when the missing documentation is available.
FWIW. We received our letter from GM signed out by Scott Lawson, General Director, Customer and Relationship Services, on 4 Oct 07 for a 2004 Silverado but NEVER received one on our 2003 Suburban.
HOPE THIS HELPS!
Just curious as I may need to replace the cluster myself and don't want to lose that info.
Thanks!
Eric
Since then, and unrelated, I had a "check engine" light come on and off for a period before it stayed on. Going in to see what the issue was, I found out there is an air filter on the rear of the saddle tank (what a place to put a filter) which was totally plugged with dust which is some sort of vapor vent. I didn't know it existed or read anything that it need service. After seeing that though, I will service it on a regular basis from now on. The tech advised there is a fix to relocate the inlet up on top of the trans (like that would never see any dust) but he was talking $600 for the parts. I will just keep servicing it myself.
Can you email a copy to me? I Have an '05 Silv. Crew cab with 52k and mine hasn't worked for 5k I just figured i was over my warrenty and replace it myself..
and found this lawsuit forum looking for the part!
That's curious. If they admit that the speedometer is faulty then why would they expect the odometer to be sufficiently reliable to cut you off from coverage with the recall?
tidester, host
SUVs and Smart Shopper
I have a weird problem as my gas gauge (I'll top off my tank) and it will read 1/8 just under Full. It only does this now and then and I still have some of the extended warranty left, but is this an issue many of you have had too?
It seems like I get one thing fixed and something else fails a year later, piss poor for a $40,000 + plus vehicle..
Thanks for any information that anyone can provide.
Did you ever hear anymore about the GM class action settlement??
Well I got a letter that says GM will warranty vehicles 2003- 2005 for 7 years or 70K miles and if the settlement is approved it will be 80K miles. I am not sure if that helps you any, but go to www.speedometersettlement.com to check the status to see if it was approved. Or you can call 1-866-514-0405. I am not sure how many miles you have on yours, but thought that I would give you this info. Thanks and good luck.
I have also had problems with my gas gauge I will fill the tank one day and two days later the gauge shows less than a 1/4 tank, i barely drive my truck, only 5 miles to my vanpool for work and infrequent trips to a store @ 2 miles away, could this be right? Anyways sometimes I just want to drive with the light on to see if i am really out of gas, I know the mpg is low anyways but this is ridiculous! I will never again buy a Chevy or GMC.
:sick: :lemon: