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So just to be safe, I call them this morning (Friday) to check and after another round of no returned calls finally get told that they accidentally did the recall work on ANOTHER 2019 Kia Soul instead of mine and it might not be ready until next Tuesday. If I had wasted the trip down to the dealer before checking I would have gone ballistic.

I have very little experience using dealers for service but have any of you guys experienced this kind of incompetence and poor customer service?

I find that hard to believe, they should check Serial numbers pretty carefully before doing warranty work, if they want to be paid by the manufacturer. Don't they keep the key with the work order?

Yeah, I’m starting to be suspicious of that explanation. I just hope it’s not something worse like the car fell off the lift and they’re trying to put it back together.😩

Maybe they just lost the key FOB.

This is why I don’t mess with wiring. As far as I go with household electric is replacing fixtures when I can direct swap existing wires from old to new. As I will be doing when I finally get around to putting up the 3 ceiling fans I have sitting here for all the spare bedrooms.

Now, that's a job I would hire out and not DIY. Seeing those things mis-installed and spinning the entire unit until the wires snap, or wobbling uncontrollably, or even just getting it up the ladder to the box without incident, would make me happily pay the money.

Here’s another electrical observation I picked up last night. I was watching “This Old House” where they are documenting some of the issues where people in the Asheville NC area are rebuilding after the flooding and hurricane damage last year. This segment involved them following along an electrician installing a new outside service hookup for a relatively new home that had sustained some damage. It had a fairly new conventional meter box/mast setup but that was deemed no longer to code and had to be replaced as part of the process.

The new outside setup looked to be about the size of a 60 or 100amp interior panel box, but divided into two parts. The upper was where the meter went as usual, but with a master switch to cut off all power from the outside. The larger bottom part had space for a number of breakers. When questioned, the electrician said those were required for outdoor outlets, exterior lights, pool heaters, heat pumps, whatever. He also installed two long 6’ copper ground poles into the earth as code now required, and all connections required an anti-corrosion paste to be used between the large outside wires and the panel connectors and tightened with a torque wrench. This panel also had a large green wire which he didn’t explain very well and remained a mystery to me. Gotta love code writers.