Today I attempted to buy a '09 Hyandai Elantra GLS PZEV from a local dealer's website. I requested information on three vehicles as the prices were different and I couldn't tell what the major option package was between them. The option's listed were carpet floor mats, mud guards, and cargo net. The first car (red) listed for $18,010, 2nd listed (blue) $17,795, 3rd (grey) listed $17,985. I received an email from Gary who said there were no red cars left, but he had the GLS in the blue and grey. I asked for the stock #'s and he said HO9620 and HO9619 (backward sequence). Of course I looked them up on their website and neither were listed-infact none were close in sequence. I questioned Gary about the numbers and asked for the MSRP. Gary quoted me for BOTH $18,585 - I checked the options on Edmonds and every option plus some are added to the base price. I told Gary it was more then I could spend and asked what was available in the $17000 - $18000 range, (the majority of the cars listed were in this range) Gary said there were only two GLS left on the lot, the two he told me about and to come in on Saturday to look at them. Gary lost a sale. What makes me really mad is I'm driving a Hyandai Tiberon and bought it from the same dealership - and he knew that! So much for customer loyalty.
Bolivar is correct in stating that online inventory may not always be up to date. I run our online inventory and sometimes it takes a few days for cars to get put online, sometimes deals fall through so cars that were removed because they were sold are available again but won't show online.
And forget about these trivial details of whether the stock numbers are in sequence or not and what is showing online.
The two available cars are within your range. Ask then what options they have to cause them to be priced the way they are, and make them an offer. Tell them you'll even put a deposit on one of them if your price is met. If they do agree to it, then really do put a deposit on it and go pick up your car. If they don't shop somewhere else. If there's no inventory anywhere else then either pay more to these guys or buy another brand of car.
Out of curiosity, why didn't you go back and deal with the salesperson who sold you the Tiburon? Is he/she still there?
At some point, it is just plain easier to go and visit the dealer and take a look at it with your own eyes. People who are in the showroom get the best service and attention. Not the lookee-loo who is emailing 10 different dealerships trying to save an extra $100.
Was hoping that some of you may have some advice for me. We are in the market for an SUV and my wife decided that she would like a CPO'd Mercedes ML350. She has some relatively specific requests about color and a fair number of options. We live in a small market on the East coast and thus have been shopping online mainly.
Thursday night my wife found a vehicle that matched her requirements at a Mercedes dealer and asked me to phone them. I called the dealership and spoke to a salesperson who emailed us a few photos. The vehicle was new to the lot and the website photos are not uploaded yet. We looked over the photos and decided we would like to purchase the truck.
The dealership is asking $34,900. I have done a fair bit of research, Edmunds TMV, reviewing other available models, etc.. Yesterday I made an offer of $29,500 via email and offered a CC deposit if the price was acceptable. The salesperson responded that a $1500 discount was the best he could possibly do. I then counted by raising my offer to $31,500. I figured this a fair price, worst case would be $32,000.
At this point the salesperson responding saying that $32,500 was the absolute best that he could do. I responded that I wasn't willing to pay $32,500 to which the salesperson thanked me for my interest.
I feel like I may have messed up by either starting too low, or simply not negotiating well. Should I be patient and see if the salesperson comes back? Suggestions welcomed.
Should I be patient and see if the salesperson comes back? Suggestions welcomed.
I don't know how far away this dealer is because you didn't say. However, until you have another car to compare with this car you don't really know if this is the car you want. And until you test drive this car you surely don't know if you want it.
I'd look for another car but if you don't find one in a couple of days and the salesman doesn't call you back you could call to make an appointment for a test drive. If you then decide you want the car offer $31,500 again while you're in front of the salesman. They will take you much more seriously when you at the negotiating table vs. shooting out numbers via email or phone calls. If that doesn't work and you still want the car you know $32,500 is the most you'll have to spend so negotiate knowing that.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
of course, the longer the car sits on the lot, the more they will lower the price. A lot of dealers will send a car to auction if it doesn't sell within 60 days.
Just out of curiosity, does the fact that the car is new to the lot make the dealer more or less likely to take an offer? Or does it matter?
That’s a good question and you’ve already gotten a good reply to this. If the salesman doesn’t call you within a couple of days it’s probably because it’s fresh merchandise and they are not all that concerned about selling it for your price right now. It could be the one thing the dealership has going for it in their favor right now. But right now is the end of the month so they may be willing to deal today so you have that in your favor.
As you know, used cars are unique because you can not go next door and get the same thing. So, if you’re the least bit interested in it, and it sounds like you are, you may be the one who has to make the first move. Until you’re at the dealership you are not a serious customer. However, that does not mean you have to buy at their price because used cars come on the market every day and next week you may find what you want at your price.
Let us know how it goes.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Thanks for asking. Actually, I only sold cars in South Florida. I sold most of the major brands like Honda and Toyota, etc. I just got tired of the entire "racket". Typical conversation with the New Car Sales Manager:
"The couple loves the car but wants it in white."
"We only have it in gold. Make them buy it in gold."
Sure, boss, sure.
Maybe things are different in other parts of the country, but that is what it was like here.
Somehow this post was missed by me and I did not reply but now you accept your whole repainted Accord saga was true .You argued that a repainted car is worth more..Which car dealer is going to give you more?Sheesh!! And then you as a car salesman told customers--"If you want Edmunds trade value,sell your car to Edmunds" No wonder you did not last long in the car business.And then you flame all the car salesmen and dealers on this board? Go figure!!
A whole repainted 10 yr Accord going up in value every month.Boy ,Oh boy! That`s got to be the biggest joke of the year. I am still laughing at that one and I bet so do others on this board.If you do not want to give up your great running car :shades: ,why did you want to trade it in?
And you plan to sell the great running car within 1 yr when it needs major maintenance to a poor soul who will have to foot the bill of the great 10 yr old repainted Accord? I smell some paint here ! :lemon:
And no,I am not least interested in your car.I can easily afford a 2-3 yr pre owned car every 2-3 yrs.Never a fan of buying new when you can buy a barely used 1-2 yr old car for a lot less,luxury makes included.Yes,even my favorite,Lexus depreciates,though less than other luxury brands. I sure will not be driving my car for 10 years.But yes ,my lawn mowing guy likes old Hondas with all mods.So I guess he would be interested.Will let him know.But please inform him that major maintenance is due on your car.
Hey! I have one of those 10 year old Accords with so so paint (actually the paint's fine - dings are the problem). You mean his paint job makes it nicer than mine? :sick:
2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
First of all, this is no ordinary Accord. The is the big V6 Coupe model with all the trimmings and extras. Including factory fog lights, moon roof deflector, wood trim, added super stereo, the whole ball of wax. And it is in San Marino Red with newly purchased custom sheepskin seat covers.
With this car, I can write my own ticket in terms of price.
Hi, I have a daughter, great student, bad driver. Just totalled the 2001 G20 I bought a year ago, I did all sorts of work to it and now its dead!
She need a car, I am thinking CHEAP but safe, I am interested in your advice for underlove, idoit proof cars. My idea was an 2002 taurus or Sable, Buick Centuary?
What other models brands am I likly to get a good deal on that have good track records?
I could care less on looks, I wanat reliable, cheap and safe.
I think all the Buicks have better reliability records than the Taurus/Sable, but at 7-8 yrs. old it may matter more the condition of the specific car. I would look for a Buick in the newspaper, low mileage, original owner type thing. I think those listings are pretty frequent for Buicks.
Hi, I just bought a used car last night at a dealership. I inspected the car, did a test-drive, etc. I agreed to a price and signed the papers. Before going back to pick the car up this evening, the salesman called to tell me that he found a chip in the windshield that needs repair before I can pick up. I did not see this yesterday; he cannot tell me when it occurred. The dealership will repair the chip tomorrow, but should they replace the entire windshield instead? Does this change the value of the car? Not sure how to proceed or if this is a big deal...I have not yet handed over the money but legally I own the car. Any advice would be great.
Cars are a very emotional item. People get attached to them. I have a friend that has an Audi TT. The car is a 2002 and has 14K on it. The guy rarely drives it, to say the least. To me, that is a waste of money because he is not enjoying it very often.
He recently said that he likes the new Challengers, and would think about selling the Audi to buy a Challenger. He said he thought he could get 25K for it. That seemed like a lot to me, but I bit my tongue. I'm not going there!
I did the estimate on Edmunds and found out it's worth about half of what he thinks. He'd be luck to get 15K for it. I'm not going to be the one to tell him!
I have not yet handed over the money but legally I own the car.
You are not "legally" the owner until you drive it over the curb.
A minor chip can be repaired without a problem most of the time but if you don't want that tell them to replace the windshield or the deal is off. It must have been noticeable enough or they wouldn't be offering to repair it.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
I am not the legal owner even though the car is already titled/registered to me and I have signed the purchase agreement? I would be happy if this is the case. I have not seen the chip yet, but it was described to me as being in a very visible place. I am sure I would have seen it if it were present when I inspected/drove the car. I am moving to MI next year, and even if fixed it is likely to crack in the cold winter weather. I think I might ask for a replacement, or the amount for my deductible (when it does require replacement) off the purchase price. Fair?
You might be surprised how cheap a windshield can be. I called Satelite glass, their 800 number, a couple of years ago. They quote me a price of around $160 for a new windshield for my Pathfinder, and they would come to my house to install it. They told me just to call my local Satellite office and set up the appointment.
I called the local office, set up the appointment, and they then told me it would be $140, and the guy would be at my house one morning in a few days.
When the guy arrived he changed the windshield by himself (I was impressed), in my driveway, and presented me with a bill for $130.
I never asked him why the price kept dropping, but I was glad it did. I think I threw him the $10 as the guy was so professional and fast. It took maybe an hour.
I am not the legal owner even though the car is already titled/registered to me and I have signed the purchase agreement?
That is a different story. If it is titled/registered to you then you are the owner. Now if that is the case why didn't you take the car when it was signed over to you. Most of the time when a person has gone that far with a purchase they take the car. Is there something you aren't telling us? :confuse:
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
No, nothing major. I planned on taking last night but had trouble arranging a ride back to the dealer before closing time (spouse works late and we aren't doing a trade). In retrospect I wish I had waited to sign until I picked up, but I signed on before knowing I wouldn't be taking the car home that day. Just a mix-up.
Not sure if this makes a difference, but the titling/registration wasn't done when I signed the purchase agreement b/c it was after-hours...so that was all done today in anticipation of me coming to pick it up.
...but I signed on before knowing I wouldn't be taking the car home that day. Just a mix-up.
With the info you got about the price of the windshield from 'mitch', see if the dealer will reduce the price by a couple hundred. It doesn't hurt to try. Anything you get will help to cover the cost if you have to replace it sometime down the road. See if you can get something in writing that if it breaks within 6/7 months they will pay for the replacement. Again, it doesn't hurt to try.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
That's a good idea. I actually went to Safelite's online quote program and according to the estimate (for the actual car I bought) it will be around $300 to replace. I printed this and will take it with me tomorrow. If they won't lower the price, I'll ask for a replacement guarantee as you suggested.
tubbs - at least they called you and told you about it and are taking care of it.
Typically chips smaller than a quarter are repaired by glass companies instead of replacing the windshield. In fact, most insurers insist on this being done if it meets the smaller than quarter size criteria.
As for having it crack - that is a possiblity but not an inevitability. I have had a chip in the windshield of my Odyssey for about 7 years now. I live in Boston and go skiing up north all the time. Said chip hasn't changed.
As for the low prices for windshields - I would say that is for aftermarket glass. If a windshield is to be replaced I'd try and find out who made the glass and work with that company.
If it is a small chip then I always prefer a repair over new glass since typically the factory glass is better then the aftermarket replacement glass. If you can get real OEM glass then that might be different but I still think a factory installation is better then a aftermarket one.
My next door neighbor in my old neighborhood owned a glass shop and replaced the rear glass in my jeep one time for me. This was a long time ago but even he said that he always recommends repair over replacement for small chips because there is always the chance that the replacement won't seal as well as the original glass.
It didn't happen all that often but it did happen from time to time.
I had a dime size chip in the MPV windshield repaired about 4 years ago. No problems. They just drill a small hole, grind out the bad stuff, then fill it in with a clear resin. It's not noticeable unless you are looking for it.
edited: I second what B.R wrote in above post...better to repair than replace.
Well, here is the history, two torn off mirrors 2001 S60 volvo, then 2 y ago totalled the S60, ( a fly in the car) Then I got this 2001 G20, She had it for a while, now its totalled. I want to spend as little as possible for a safe car, must have an air bag for drive, could care less on look, or size, I would like to spend 2500, am I nuts? I see 120K Taurus 2000 / 2001 . I just do not want a car that always gives up, as an example the transmission at 130K, and I buy it at 120K. Grand am/ Buick Centuary Sable?
As to last, I guess till the next accinet, or until she graduates next May, gets a job, and buys her OWN car! Thank you for your time
Comments
Yeah, but how much of that difference is due to the exchange rate?
:P
Is that something to actually brag about? :P
And forget about these trivial details of whether the stock numbers are in sequence or not and what is showing online.
The two available cars are within your range. Ask then what options they have to cause them to be priced the way they are, and make them an offer. Tell them you'll even put a deposit on one of them if your price is met. If they do agree to it, then really do put a deposit on it and go pick up your car. If they don't shop somewhere else. If there's no inventory anywhere else then either pay more to these guys or buy another brand of car.
Out of curiosity, why didn't you go back and deal with the salesperson who sold you the Tiburon? Is he/she still there?
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
I just was wondering if you ever sold Toyotas on Long Island?
Can't find my old salesman anywhere. He no longer works at the dealershp. Googled his name with no results. He was a class act, a real gentleman.
Was hoping that some of you may have some advice for me. We are in the market for an SUV and my wife decided that she would like a CPO'd Mercedes ML350. She has some relatively specific requests about color and a fair number of options. We live in a small market on the East coast and thus have been shopping online mainly.
Thursday night my wife found a vehicle that matched her requirements at a Mercedes dealer and asked me to phone them. I called the dealership and spoke to a salesperson who emailed us a few photos. The vehicle was new to the lot and the website photos are not uploaded yet. We looked over the photos and decided we would like to purchase the truck.
The dealership is asking $34,900. I have done a fair bit of research, Edmunds TMV, reviewing other available models, etc.. Yesterday I made an offer of $29,500 via email and offered a CC deposit if the price was acceptable. The salesperson responded that a $1500 discount was the best he could possibly do. I then counted by raising my offer to $31,500. I figured this a fair price, worst case would be $32,000.
At this point the salesperson responding saying that $32,500 was the absolute best that he could do. I responded that I wasn't willing to pay $32,500 to which the salesperson thanked me for my interest.
I feel like I may have messed up by either starting too low, or simply not negotiating well. Should I be patient and see if the salesperson comes back? Suggestions welcomed.
besides, he already discredited himself by saying 33,400 was absolute lowest, then comes back with a new ABL of 32,500.
You are close enough though, that if you really want that truck, and the price is reasonable, you probably get it with 1 more call of 32, last chance.
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
I don't know how far away this dealer is because you didn't say. However, until you have another car to compare with this car you don't really know if this is the car you want. And until you test drive this car you surely don't know if you want it.
I'd look for another car but if you don't find one in a couple of days and the salesman doesn't call you back you could call to make an appointment for a test drive. If you then decide you want the car offer $31,500 again while you're in front of the salesman. They will take you much more seriously when you at the negotiating table vs. shooting out numbers via email or phone calls. If that doesn't work and you still want the car you know $32,500 is the most you'll have to spend so negotiate knowing that.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Thanks.
That’s a good question and you’ve already gotten a good reply to this. If the salesman doesn’t call you within a couple of days it’s probably because it’s fresh merchandise and they are not all that concerned about selling it for your price right now. It could be the one thing the dealership has going for it in their favor right now. But right now is the end of the month so they may be willing to deal today so you have that in your favor.
As you know, used cars are unique because you can not go next door and get the same thing. So, if you’re the least bit interested in it, and it sounds like you are, you may be the one who has to make the first move. Until you’re at the dealership you are not a serious customer. However, that does not mean you have to buy at their price because used cars come on the market every day and next week you may find what you want at your price.
Let us know how it goes.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Thanks for asking. Actually, I only sold cars in South Florida. I sold most of the major brands like Honda and Toyota, etc. I just got tired of the entire "racket". Typical conversation with the New Car Sales Manager:
"The couple loves the car but wants it in white."
"We only have it in gold. Make them buy it in gold."
Sure, boss, sure.
Maybe things are different in other parts of the country, but that is what it was like here.
A whole repainted 10 yr Accord going up in value every month.Boy ,Oh boy! That`s got to be the biggest joke of the year.
And you plan to sell the great running car within 1 yr when it needs major maintenance to a poor soul who will have to foot the bill of the great 10 yr old repainted Accord? I smell some paint here ! :lemon:
And no,I am not least interested in your car.I can easily afford a 2-3 yr pre owned car every 2-3 yrs.Never a fan of buying new when you can buy a barely used 1-2 yr old car for a lot less,luxury makes included.Yes,even my favorite,Lexus depreciates,though less than other luxury brands.
Scenario # 1: 10 year old nicely repainted Accord vs. 10year old Accord with original nice paint
Value difference? Zero. Why? Car is too old and of too little value to matter.
Chance of appreciating in value over time (either car)? Zero
Scenario #2: 10 year old nicely repainted Accord vs. 10 year old Accord with shabby paint.
Value difference? Repainted car worth more. Why? It looks nicer.
With this car, I can write my own ticket in terms of price.
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
I have a daughter, great student, bad driver. Just totalled the 2001 G20 I bought a year ago, I did all sorts of work to it and now its dead!
She need a car, I am thinking CHEAP but safe, I am interested in your advice for underlove, idoit proof cars. My idea was an 2002 taurus or Sable, Buick Centuary?
What other models brands am I likly to get a good deal on that have good track records?
I could care less on looks, I wanat reliable, cheap and safe.
Thank yiou for your time, Dave
Wasn't interested in any of this until I heard THAT.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
I just bought a used car last night at a dealership. I inspected the car, did a test-drive, etc. I agreed to a price and signed the papers. Before going back to pick the car up this evening, the salesman called to tell me that he found a chip in the windshield that needs repair before I can pick up. I did not see this yesterday; he cannot tell me when it occurred. The dealership will repair the chip tomorrow, but should they replace the entire windshield instead? Does this change the value of the car? Not sure how to proceed or if this is a big deal...I have not yet handed over the money but legally I own the car. Any advice would be great.
Until she totals it ? :confuse:
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
He recently said that he likes the new Challengers, and would think about selling the Audi to buy a Challenger. He said he thought he could get 25K for it. That seemed like a lot to me, but I bit my tongue. I'm not going there!
I did the estimate on Edmunds and found out it's worth about half of what he thinks. He'd be luck to get 15K for it. I'm not going to be the one to tell him!
You are not "legally" the owner until you drive it over the curb.
A minor chip can be repaired without a problem most of the time but if you don't want that tell them to replace the windshield or the deal is off. It must have been noticeable enough or they wouldn't be offering to repair it.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
I called the local office, set up the appointment, and they then told me it would be $140, and the guy would be at my house one morning in a few days.
When the guy arrived he changed the windshield by himself (I was impressed), in my driveway, and presented me with a bill for $130.
I never asked him why the price kept dropping, but I was glad it did. I think I threw him the $10 as the guy was so professional and fast. It took maybe an hour.
That is a different story. If it is titled/registered to you then you are the owner. Now if that is the case why didn't you take the car when it was signed over to you. Most of the time when a person has gone that far with a purchase they take the car. Is there something you aren't telling us? :confuse:
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
With the info you got about the price of the windshield from 'mitch', see if the dealer will reduce the price by a couple hundred. It doesn't hurt to try. Anything you get will help to cover the cost if you have to replace it sometime down the road. See if you can get something in writing that if it breaks within 6/7 months they will pay for the replacement. Again, it doesn't hurt to try.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Most (all?) insurance companies don't have a deductible for glass repairs. Glass repains will not (usually) raise your rates.
Only if the chip occurred when the lot boy rolled the car over.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Typically chips smaller than a quarter are repaired by glass companies instead of replacing the windshield. In fact, most insurers insist on this being done if it meets the smaller than quarter size criteria.
As for having it crack - that is a possiblity but not an inevitability. I have had a chip in the windshield of my Odyssey for about 7 years now. I live in Boston and go skiing up north all the time. Said chip hasn't changed.
As for the low prices for windshields - I would say that is for aftermarket glass. If a windshield is to be replaced I'd try and find out who made the glass and work with that company.
My next door neighbor in my old neighborhood owned a glass shop and replaced the rear glass in my jeep one time for me. This was a long time ago but even he said that he always recommends repair over replacement for small chips because there is always the chance that the replacement won't seal as well as the original glass.
It didn't happen all that often but it did happen from time to time.
edited: I second what B.R wrote in above post...better to repair than replace.
I want to spend as little as possible for a safe car, must have an air bag for drive, could care less on look, or size, I would like to spend 2500, am I nuts?
I see 120K Taurus 2000 / 2001 . I just do not want a car that always gives up, as an example the transmission at 130K, and I buy it at 120K.
Grand am/ Buick Centuary Sable?
As to last, I guess till the next accinet, or until she graduates next May, gets a job, and buys her OWN car!
Thank you for your time
tidester, host
SUVs and Smart Shopper