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2010 Chevy Equinox Problems

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Comments

  • So the "issue" is exactly what I said.. it's a learning transmission that learns how you drive and adjusts accordingly to save gas.

    I'm sure GM didn't lie to the dealership, and it's not likely that the dealership just lied to back2front either. Maybe the information hasn't gotten up the chain yet or the person you talked to just hadn't heard about it yet.
  • No, it isn't a "learning" issue at all. We have over 2k miles and the symptoms are the same as when we took deivery at 150 miles. It hasn't "learned" anything. Just last night while driving it I experienced the symptoms as profoundly as ever.

    Based on what the head engineer of the new Equinox said, it is gas saving features they implemented that they knew would hurt driving experience, but they are apparently hurting the driving experience more than intended. In other words, they took things too far. I'm still not sure if it is just a certain batch of vehicles or all of them, however, and some people just don't notice.

    He also knew exactly what eneity the dealers go through to contact GM directly (he said the name and what they do but talked about it fast so I don't remember specifics), re: back2front's experience with his dealer, but didn't know anything about any dealers reporting this issue to that entity. So apparently either the dealer lied, or the entity the dealer talked to didn't pass along the information to the engineering dept. like they should have. This engineer said all recalls and bulletins go through him, even before they start working on the problem that will end up as an official bulletin or recall once they come up with a fix. So he'd know about everything with these vehicles that is being "fixed" or "worked on" at any given time that is a systemic problem with the new Equinox.

    I'll keep everyone updated so those of you who own these and have said yours is doing the same thing know whats up.
  • I sell Chevys at a large SE lower Michigan Chevy dealership and I looked in the 2010 Equinox salesperson details book which says: Auto-grade braking "automatically shifts to a lower gear while braking on a downgrade to help preserve brake life". It is built into both the Hydra-Matic 6T45 transmission which is mated to the 4-cylinder engine, and the Hydra-Matic 6T70 transmission which is mated to the 6-cylinder engine.

    My sales manager has a 4-cylinder for a demo and he notices the same characteristic, although it doesn't bother him. I haven't really noticed it on the test drives I've done, so I'll take his demo out and see if I notice it and let you know. I will also ask the service manager and our trans guy if they have heard anything about the "problem". I'll keep you updated.
  • I also read about the auto braking via downshift when going downhill. I've actually experienced it a few times and it is a nice feature. The shifts in those situations have been smooth and hardly noticable. This is separate from the other transmission issues.
  • The chief engineer of the new Equinox called me today and he is having the engineer that actually designed the tranny program on the Equinox come down from Detroit tonight (I'm in central KY) to drive with me tomorrow. Sounds like he can even load different tranny programs into the vehicle on the spot and I can drive the car and see how I like it. I've been very impressed with the experience with the engineering dept. so far. And it was just because of posting on here that someone at GM put me in contact with them. Maybe they've already developed a fix and don't even know it! Though I guess until now they didn't know of the problem at this high up level. So I'll let everyone know how it goes tomorrow.
  • Wow, I am thoroughly impressed with GM's persistance and overall goodwill for sending an engineer down to personally help you, especially so fast. I would love to see Toyota or Honda or Nissan or anyone do that. It wouldn't happen. :)
  • O.K. Just towed again! Third time in two months! Can't use my XM radio because I'm never in the vehicle but getting great use of OnStar. This time my 2010 Equinox said Service Stabili Trac. Dealer said they would like to keep vehicle to drive and set me up with a GM paid Enterprise vehicle (which smells really bad). I will leave it at that because I am obviously upset. Interested in the response wallyuwl is getting. How do I know if GM is aware of my specific problems? I am assuming that since GM paid for towing that they are aware, should I assume this?
  • Does your State have lemon laws? I think in Maryland (where I live) if the car is taken back 3 times in the first few months (it mught even be 6 months) you can file a claim and return the car and get a full refund.
  • Fantastic!!!!! I hope they come up with someting they can alert the dealers to.......I'm shocked :surprise:
  • Sounds like you just got a bad one. If you are getting check engine codes that is good, since then the dealer knows exactly what the problem is with any given code. That doesn't necessairly mean the problem is fixed, as you are finding out. So many things are related that one thing that is wrong can make other things act incorrectly, causing a seemingly unending chain of codes/repairs. Under GM's warranty you get up to 3 days of a rental car for any given problem. Hopefully your dealer can get it figured out and it is good to go this time for good.

    As for my problems, it took a while but in the end things turned out well. I'll post separate messages and probably start a new thread as well with how things ended up.
  • Today I spent 3.5 hours with the engineer in charge of fuel effeciency for the new Equinox. GM sent him down from Detroit (to Lexington, KY - about a 6 hr. drive) specifically to drive with us. Very nice and very smart. Without typing a novel, I'll tell you what happened.

    It turns out to be a tranny programming issue as the dealers thought. The person who actually writes the tranny program for the Nox works under the engineer who came down. Everything I have described in this thread and others as symptoms it did, which was good. The driving characteristics were rather harsh to him compared to other Noxs he has driven, which are many. He was, however, able to explain why every symptom existed except for one (but the solution fixed that, explained below). He did say that although uniformity in parts and software is the goal, small differences happen during the manufacturing process (and GM largely buys parts from suppliers and doesn't make them themselves) that can make one vehicle a little different from another. This might be why some exhibit more symptoms than others.

    Without going into specifics, all the symptoms were related to things designed to conserve fuel. Long story short, he put a new tranny program into my vehicle that influences the operation of various transmission and fuel conserving components. It actually was just officially approved yesterday, and will begin to be put into new Equinox production vehicles possibly as early as Tuesday (Sept. 22). My vehicle is the first one with this new program that is not a GM corporate vehicle, and only a few of those have it.

    The difference is amazing! It drives like a different vehicle. Although the symptoms we experienced while driving the vehicle were either new to him or more harsh than he's experienced before (i.e.: they didn't specifically make this new program to solve the symptoms I've described), this new program makes a world of difference and solves most all of the problems I've described.

    For those thinking about not buying the Nox because of the tranny issues described - don't be hesitant any longer. I no longer discourage people to buy this vehicle because of transmission behavior. If GM if full of people like this guy they will do great so long as people put their biases aside and actually give the vehicles a chance.

    For those of you experiencing the symptoms who already purchased one, email me ([email protected]) and I'll tell you how I understand to get the fix. They may not release it as a full-blown bulletin (there are what I consider good reasons for that based on what this engineer said), so it might not be obvious to your dealer that there is a fix out there, but they should be able to get and do the fix (though I'm not sure on the timeline) with a little prodding. The fix is literally a 5 minute thing to actually perform.
  • vanman1vanman1 Posts: 1,397
    Glad to hear your issues are gone.

    The 6-speed is an amazingly good transmission, I have nothing but good things to say about it. It's a shame it wasn't programmed properly, I guess there are always bugs with a new model.
  • Has anyone had this happen? Is there a "reset" button that I can't find?
    I went and started the car and the Radio is locked, I can not change channel or volume. More importantly, there are no indicator lights in the climate control section, and it is in Defrost mode only at a cold temp, with the fan at maybe a 5.

    The menu controls, the door lock and Emergency Flashers work fine.

    None of the other buttons on the panel work

    ANY SUGGESTIONS, except bringing it in?
  • Does anyone know where the engines for the Equinox are made? Someone told me they were made in China. Can anyone confirm that?
  • geohovgeohov Posts: 23
    I would try to re boot everything by disconnecting the battery for 1 minute. Everything resets then.
  • vanman1vanman1 Posts: 1,397
    I believe both the 2.4L and 3.0L are made in USA (3.0L may be made in Canada).

    The previous generation of Equinox has a Chinese made 3.4L. Long gone.
  • wallyuwlwallyuwl Posts: 166
    I also think both are made in the USA, or at least US or Canada. There was some confusion regarding the 2.4L, since the Malibu's 2.4L was made in China. The 2.4L in the Equinox, however, is a different engine even though the size is similar. When the engineer stopped down I asked him about this and that is what he said. Just go to a local dealer and look at the sticker on the window, it will tell you where the engine and tranny are made.
  • My 4 cylinder 2010 Equinox tends to knock when idling. This especially occurs when I come to a stop after driving a long or even a short distance. Once the car begins moving again the tapping sound seems to go away.

    It sounds as if it needs the "tappets" adjusted. I changed the oil at about 4000 miles and still the irritating tapping. I thought tappets were all hydraulic and thus didn't need adjusting.

    Has anyone else experienced this? Any advice?
  • rvothrvoth Posts: 147
    It's coming from the direct injectors in the engines head,technology.

    The 3.6 liter DI in the Cadillac CTS had the same complaint of tapping/knocking noise. This how GM gets good horsepower and fuel mileage and cleaner burning .
    The fuel pump is very expensive to replace too. ;)
  • vanman1vanman1 Posts: 1,397
    Malibu 2.4L is not made in China either
  • Can anyone tell me what i might use to keep the inside of my new 2LT red of course looking as good as the outsides. the black leather shows lots of dirt and scuff marks. i have been using water and a soft cloth. don't like armoral it leave things slick and oily feeling.. want to keep it as nice as the day i drove it home.
    great car i have liked it more every time i drive it...
  • tidestertidester Posts: 10,059
    You may want to browse through Cleaning Leather/Cloth Interiors while you're waiting for a reply here.

    tidester, host
    SUVs and Smart Shopper
  • bacdtbacdt Posts: 1
    I have the same model (engine). and mine is getting service for that problem now.
    What did you have to get done to fix it? Thanks.
  • famcarfamcar Posts: 4
    After 3 tows, they kept the car to drive and see if it would stall on them and they actually let the car idle for 30 minutes and it stalled. They called GM and spoke with a tech and in the end replaced the computer system. So far I have had no problems but I am still hesitant when pulling into traffic for fear that it will stall again. My next step would have been the lemon law. Hope this helps and good luck.
  • raj26raj26 Posts: 1
    I had the same thing happen two weeks ago. The radio was on but none of the controls worked and the air conditioner was operating but the settings could not be changed. The dealer found that the "data" wire had been abraded,(presumably by rubbing on something) and had stopped transmitting. The wire was either repaired or replaced and everything works fine now.
  • How can I determine the build date on my on my 2010 Equinox LS?

    I only put on 400 miles in 3 weeks but I've had no problems thus far. Still. I would like to know when it was built. Thanks...Jim
  • All the GM cars I work with have the build date (month and year) on a sticker on the driver's door (the part that is hidden/latched when the door is shut/locked.
  • FOUND IT!! Build date is 9/09
  • anyone know where to get a dash mat for the 2010 EQ
  • wallyuwlwallyuwl Posts: 166
    I've heard some people having stalling issues with the new 2010 Noxs. Here is part of an email I received from someone having such issues (they haven't signed up for the forum), and thought I'd post it:

    I was reading the posts this morning regarding the stalling 2010 Equinox on the Edmund site and have recently become a victim of this type of symptom. The car was purchased on 9/9/09 and has 970 mi. It is equipped with the 4 cyl and is fwd LT1.

    Brought it to the dealer this morning (Oct 29) and they determined that there is a bulletin out covering this symptom. What I have been told is "after the engine is cast some of the engine castings were not properly cleaned out and so the fine metal screens installed in the engine designed to protect the engine are clogged affecting the variable valves and their operation" I assume GM is using some type of sand casting method although the "sand" is not really good old beach sand. Anyway, the repair will take most of the day but have no idea what all is involved in the repair as I did not discuss that with the service writer.
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