By accessing this website, you acknowledge that Edmunds and its third party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our
Privacy Statement, and you agree that your use of the website is subject to our
Visitor Agreement.
Comments
Regardless, it really shows that the dealership is sleazy by not notifying you ahead of time and having you sign the contract personally rather than forging a signature.
Very unprofessional at the least.
fredvh- The dealership reduced my purchase price by the same amount that they added the vendor's insurance policy. In essence they made me pay for a policy insuring the bank for my possible nonpayment. I have top credit and I think they knew that I would have questioned the policy if I saw it on the form that I signed. This was a bank that the dealership wanted me to finance through- I'm sure they made some extra money that way.
It's very clear what the facts are, the only unknown is who the actual person was that signed my name. The Attorney General's office even suggested I file a police report so that it would have to be investigated. This would show the dealership I mean business. My friend the judge is pushing me to aggressively pursue this. He says it's not only a felony but an invasion of my personal privacy, the fact that I'm not out any money is immaterial. By the way, my salesman offered to sell me a new '02 ... at cost.
sorry to hear about your mom and inlaws.
I guess I was surprised to learn of the
low mileage on your wife's car, for a 98.
Most ES I've heard about, except newly
purchased, have very high mileage because
their owners love to drive them on long trips.
but I guess if you keep it low, your wife's
car might last longer than the average ES,
conditional upon proper maintenance of course.
Now you should treat yourself with a nice
luxury car when the prism stops moving rather
than let your wife have all the fun with her
daily commute.
jwfslk,
there's definitely something wrong with your
experience. I don't think lexus headquarter
would condone or even tolerate that type of
practice. A world renown luxury car maker
can't afford to take that kind of risk. they
work so hard to reach their excellent status
so they wouldn't just throw it all away. I think
you can probably get assistance from lexus
headquarter if you decide to pursue this case.
where is this dealership? who's the sleazy
salesman? they shouldn't do that without your
permission.
msangie,
mine definitely has paint chips,
especially on the front. but overall
still retains its showroom shine. mostly
because I wash it but the lexus dealer has
helped me take care of it. It always gets s
wash and well cleaned, whether or not I ask
for it, wheneve I take it in for service.
I think I will eventually have it repainted.
I don't think it's a major problem because
not a lot of lexus owners have complain about
it. but if yours is still under warranty, let
your dealer take care of it. good luck.
A good idea as to the possible sheet metal that the ES300 will arrive in.
Some options:
1) Buy a naugahyde bra (ugly).
2) Buy a clear, plastic, stick-on bra (3M product). Either bra will help prevent chips.
3) Buy some touch-up paint and stay on top of the chips.
Here in Colorado, paint chips are a way of life. I get a few every week during the winter. I don't like it, but the state uses gravel on the roads in the winter. I chose option # 3.
Has anyone used Liquid Glass and would you recommend it as a means of preventing paint chips on a new car?
(btw.. even in its 4th model year of its 5 year cycle, that Lexus posted a respectable 3rd place out of 10 finish in the aforementioned test)
I once considered getting the front grille cover
or bra(as you put it), but I don't think
these look good in a luxury car, especially
the ES. It's not like a civic which is made
for after market upgrades or add-ons. I think
it would somewhat take the ES elegance away.
I really like its sleekness and slightly chiseled
look. So I basically went with touch up paint.
and it has worked out ok as long as you're not
staring at the treated areas up close.
that's interesting about the paint having less
quality. I read somewhere that lexus actually
uses better quality paint than most other cars
and they are baked on to withstand more pressure.
but I think, until they can come up with colored
siding for cars that can easily be replaced when
you want to change the color of your car, we
will always have chipped paint issue.
jamrock, liquid glass is an interesting concept.
but wouldn't you have to cover up the whole car
with it? you can't just put it on the front,
the front would appear more shiny than the rest
of the car. that would not look right.
the tires on mine are 205 Dunlop sport 4000,
original. I've never had problem with handling
or anything. punctured by a nail onced and
spent $10 to get it fixed. 225 huh? would
that make it more sporty?
Anyway, going up two full sizes from stock will change your speedometer readings and WILL have an effect on the handling. Whether that effect will be positive or negative depends on many factors: tire brand, tread design, rubber compound, sidewall strength, speed rating, your opinion, etc.
If you want to change the handling and looks without changing the speedometer reading, change to 17" wheels with a lower profile tire, like a 50 or 45, maintaining the same tire diameter as the stock tire. This will put a lot more rubber on the ground, which will be a plus in the dry and a minus in the wet or snow. It will also stiffen the ride and make your wheels more susceptible to damage.
Here's a clever tool for playing around with different tire sizes:
http://www.miata.net/garage/tirecalc.html
Oh yeah, I bought stock size tires.
Yes, I am aware of the issues in wheel size and profile, but thanks anyway. Alot of people would not realize that the 16/225/60's stand taller as well as wider. Another good tool to use can be found at: http://powerdog.com/tiresize.cgi/ and to some extent, http://www.tirerack.com/index.jsp can help as too. Still, I find it hard to believe that if you found 16/225's with the right profile to keep them the proper height, you wouldn't get some benefit in handling out of the extra 20 cm of width. But I'm not an expert here. This decision is a long ways out. I only have 11K miles on these tires and I just can't bring myself to toss out 4 perfectly good tires.
Actually I was down there with my wifes car. We're thinking about replacing the wheels on her 84 380SL. If you can believe, the stock wheels are 14" with 205/70 tires! We're thinking of going to 16" wheels with as much width as the car will handle ( or the propoer tire profiles will provide) when it's time to replace the tires. My mechanic has a similar car and he has gone to 17" and loves them. Not enough side wall for me though.
The ideal solution would be for Lexus to come up with a super duper chip resistant paint job for the 2002 ES but I know that is just wishful thinking.
further proof that the ES was in its 4th model year-- Toyota typically "freshens" styling/tweaks engines at this time in its typical 5 year product style. the 2000 ES was the first year with the 210 hp VVT 3.0 liter, and front and rear styling are slightly altered....
$1000 over invoice should be plenty for this out-going model's last months of availability.
If they don't want it, then buy one from Carsdirect.com without needing to haggle.
mbaudibest1- No.
Does anyone know or speculate as to whether or not the new ES will be gaining a fifth ratio for its tranny?
Larry
Most likely the new ES will be smoother, quieter and more refined and luxurious. It is not likely to be the fastest sedan for the money.
People are buying the ES300 for smooth, refined driving, not to drag race with 260 HP Acura TL-S's.
You can bet it will not be faster to 0-60 than an IS or GS. That would step on those cars which are marketed more for performance.
I respectfully disagree with the comment that a powerful IS would step on IS or GS cars. Those who love the IS (mostly X gen types) would not be caught dead in an ES. Those who tend to like the GS are unwilling to give up rear wheel drive in favor of front wheel drive.
alpha and mbaudibest,
you're both right. think about it.
s852 makes a good point. people buy ES mostly
for its unmatched refinement, smoothnest, and
reliability; not to drag race. I think you're
leaning toward buying the 2002 ES aren't you?
It is disappointing not to be able to expect
a more powerful engine with the 02 ES. but since
the ES is so popular in entry level luxury, it's
reasonable to believe that it might take some
business away from its siblings. If Lexus can't
sell enough IS, GS, etc, they will be forced to
drop these cars like the SC coupe. I think if
they make the ES more powerful, they would have
to do the same for IS, GS, or add other features
that the ES don't have.
but I wanna remain an optimist like Jamrock.
Lexus just might surprise us if not 2002 then
maybe 2003. by then, the IS might gain enough
popularity so that Lexus wouldn't have to worry
about holding back on the ES.
http://www.mag-x.com/scoop_index.html
"New Model Magazine X" is a Japanese publication that has a good reputation for reliablility, but after you view these drawings, you may hope that they're very wrong this time. The URL given above will also get you a short description of the changes in the ES (there are 25.4 millimeters to the inch, so get out your calculator) plus good pictures of the new Camry (which, strangely enough, is called the Camry in Japan).
My speculation is that sludging cars were not fully maintained. Their speculation is that is not true...this is the net take it all like a bar conversation on sports ...
Chrysler did have famous sludge issue years ago due to design of engine and changes in oil specs. Also some oils (very few) might not be blended correctly, and have heard of oil changes not done but charged for too.
I am in the Lubricants industry. Without data if it walks like a duck, and quacks like a duck, it is a duck until proven otherwise. Thus almost all sludges are result of no or fraudulent maintenance, or even less likley, but possible, mis blended oils...
you guys are probably right. I think a long
time ago on this forum some people complained
about sludge buildup. enigmaone then shared
a story about a woman whose GS just died
because she had never changed the motor oil.
I think he said the car had 28000 miles(don't
try it at home!). a very expensive repair.
so I would stick with following the owner's
manual with any car, not just lexus, when it
comes to proper maintenance. it's also this
uncertainly about accurate records that makes
buying brand new cars a lot better than used
ones. the used lexus you just bought may not
have been properly cared for. but for the
new lexus, you have the control of all its maintenance. it's up to its first owner.
Used car dealer would be wise to ASK owners for service records if they are available. In Germany, service records are considered an absolute when selling a used car. No records = VERY low selling price, for the reason you stated. We could learn something from the Germans in this regard.
you're right. there should be no uncertainty
for people who want to buy used cars.
but unfortunately in the real world, there is.
can't be completely sure even with the record
book. if people are desperate enough, they will
find a way to get around disclosing an accurate
record regulated by law. don't know about you
but I would buy a new lexus over a used one,
even the so called certified pre-owned, anyday.
except if I'm to choose between a used lexus(not too high mileage) and a new comparable car by
other luxury makes. then it's a tough decision.
when it comes to reliable used cars, lexus is
probably the best. but there's always an
uncertainty to anything. so if you can, buy
it new.
Currently in the market for a new vehicle, but not exactly sure what I want. I started out pining for the RX300, then felt it was too small for me. I have a deposit down on an Acura MDX, but as my delivery slowly approaches, I'm not sure I want to do the SUV thing. I am now looking at cars in the "luxury sedan" market, including the ES, Acura TL, BMW 325 or 330 or the Audi A4/A6 Quattro.
Making a short story long, what is Lexus warranty and/or service agreement? I know they are known for their great customer service, but does the warranty include any maintainence?
Both Audi and BMW have 4 year warranties in which everything service-related is covered...from brakes to engine trouble, down to oil changes and replacing winshield wipers (only thing it excludes is tires.)
Looking to see what the deal is (or not) with Lexus.
I appreciate your feeback.
Lisa
I like that kind of service!
In early May (didn't even wait until the end of the month), I faxed or e-mailed all the fleet managers of dealers in the eastern half of Texas (most within 3 hours of Austin, where I live), and asked them for a bid on the specific car I was interested in (white w/ivory interior, Value Pkg, wood steering wheel, trunk mat, wheel locks--the now 'standard' Value configuration). They had 3 days to respond, including a specific time deadline--let them know you mean business. Bids started coming in within 24 hours and could range considerably, but my last (and half-day late) bid came from Grapevine, TX at $30,500 --($119 OVER INVOICE!--an internet deal of theirs). I simply took this quote in writing to my sales person at Lexus of Austin and explained how I had been obtaining bids from area dealers. He asked for my best bid, and I presented it to him in writing (he said "wow!"). He brought it to the sales manager who matched it dollar-for-dollar without ANY haggling at all! In 15 minutes I was signing papers for a cash deal (which wasn't even an issue in the purchase price). The fact that they had 5 cars on the lot exactly like the one I was interested in helped, I'm sure. We went out on the lot and I selected my car of choice (that had just come off the transport truck) and took delivery the next afternoon. This was by far THE most painfree, hassle-free way of getting what I felt was a great deal on the exact car that I had been looking at for months. And yes, being part of the "Lexus Family" and the service they deliver IS a whole different car-owning experience! So good luck!
http://mag-x.com/scoop/windom0106/01.jpg
http://mag-x.com/scoop/windom0106/02.jpg
tomkun,
thanks for sharing. I'd still keep an openmind
until we get the official unveiling from lexus.
I did see drawings of the new camry in a preview
magazine, pics of new altima, and new bmw 7 series
and they all look stunning. The camry
has sleeker sportier exterior, allegedly more
power, better handling. but the new 7 series looked really good.
lisa,
as you can see, most of us here are very happy
with our cars and the lexus experience. people
generally are selfish. when they have to spend
money, they often think what's in it for me. so
lexus will do everything they can to please you
if you decide to buy their product. this includes
their warranty program which may not be the best
but most people don't need them since lexus cars are so refined, efficient, and reliable.
I've been in this forum for a long time and I do
often check out the claims that people here make.
and overall I find that the guys here are genuine
compared to others in bmw, mercedes forums. that's
why I keep coming back here so I can also learn
about the lexus that I drive everyday.
but the decision is yours. good luck with your
new car.
texplorer,
that's very clever. consumers are getting smarter
BTW: Is there a less expensive place to find additional CD magazines, though? They're $38 each at my Lexus dealership and it is not that easy to change them all the time.
I was just reading the window sticker from our 2000 ES300 and in fine print at the bottom it states the first 2 scheduled maintenance services are included in the price of the car. I bought the car as a manager's used car with 3,500 miles on it and the dealership did the 5,000 mile checkup (basically an oil change) as part of the purchase deal. I haven't been back for a second service, but will ask about this before I pay for it.
Good luck.