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Ford '99 Super Duty Delivery Issues

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  • harold2harold2 Member Posts: 14
    if anyone has access to UBS (united buyers service) this is a reasonable way to buy a truck. you have to order from the local UBS dealer, and the price is $150 over invoice, period. there are no hidden fees, absolutely no haggling, and i even did mine over the telephone, with the entire process taking 5 minutes. this was after haggling for 4 hours with another dealer who tried to tack on an additional $180 fee just as i was getting ready to sign the paperwork. i walked out, called UBS,and the order was processed. from phone call to delivery was 8 weeks.
  • AirwolfAirwolf Member Posts: 142
    Never heard of them. What's the story?
  • BrutusBrutus Member Posts: 1,113
    Trust me. That truck wouldn't last long on their lot if you didn't want it.

    What color did you go with?

    If you get it in 6-8 weeks, you'll probably get it before my order gets pulled. The owner of the dealership and his sales manager are both out today. The guy that I spoke with did not know that much about how to check what orders got pulled last night, but it didn't look good. Sigh.....
  • wolf2wolf2 Member Posts: 12
    I stopped into my dealer today to get an idea
    of when my truck will be in (F250 SD SC SWB 4X4
    5.4) I ordered it 4 weeks ago.
    He looked at the schedule sheet and according
    to it, my truck will be there 9/7.
    That would be 7 weeks.
    Problem is I'll be on vacation when and if it
    comes in then. Since I did not put anything down
    on the truck I hope they don't sell it on me
    until I get back (9/13).
    I was thinking that if it does look like it will
    be there during my vacation I may give them
    $50-$100 to make sure they don't sell it on me.
    I'm also going to tell them to NOT to use it for
    demo rides!!!

    Vaughn
  • curiousercuriouser Member Posts: 12
    Airwolf Dealers do not take trade in's at or near Retail book value unless they have jacked the price of the new rig up to compensate for it. You would be better off selling your rig yourself or, if not practical, at least negotiating the price first w/o the trade. Expect to only get about 2/3rds of retail blue book if that much.
  • stanfordstanford Member Posts: 606
    Wolf2:

    According to one dealership here in Texas, they have to hold it for 8 days. They had a red one on day 7 that they showed me (but did not let me drive). You should be fine... worth checking, though.
  • mjemje Member Posts: 33
    dmule03,thanks for the input. I appreciate it. Also, thanks to everyone on this site for all the great information.
  • greg101greg101 Member Posts: 6
    Well, frustration is starting to set in. Called the dealer yesterday and they have no idea about a build date for my truck. Starting week 13 in the waiting. Maybe i should go to the chevy dealer and look at their crewcabs.
  • BrutusBrutus Member Posts: 1,113
    Airwolf,

    Although I'm certain the dealer is to blame for much of the delay in the past, I'm sure I'm the top priority now. I'm bugging him all the time. He'll be getting a call in the morning. Unfortunately, I think the delay now is the combo of the DRW, Lariat, ESOF. It appears Ford is backlogged on that combo because of shortages and problems in the past. If there is a DRW Lariat pulled at my dealership, it will be mine. I also think that Ford gives large fleet orders the priority, which means alot of the DRW load is going to make XL trucks.
  • brandotbrandot Member Posts: 9
    fowl500--I've got a F-350 CC with PSD. I've just turned 3000 miles and I filled up today and the mileage we 15.9 MPG. It's been getting better every time I get fuel. Started out at around 13 MPG. Hope it keeps climbing.
  • bootchbootch Member Posts: 4
    Kindly read my post in 144---check it out!!!

    Bootch(formerly Singer2). Thanks! Good Luck
    JB
  • BrutusBrutus Member Posts: 1,113
    I read your post. Congrats! I just had a very heated discussion with the sales manager at the dealership. The owner is out of town at an auto show. They got no orders pulled last week at all. None. On Friday, around 10am, we'll see if my conversation generates any results. I used every tactic in the book. My job is a combination of sales, leasing, finance and collections (real estate/banking/loan related) I can be very persuasive when I have to be. Of course, that doesn't mean squat when it comes to auto salespeople. They are a different breed. (fade out with music from Deliverance.....)
  • AirwolfAirwolf Member Posts: 142
    Brutus, try this one: http://www.bartowford.com. They say they will: 1) Beat any dealer IN THE U.S by $100 or 2)100 gallons of gas or the cash equivalent of 100 gallons. They will also deliver it to your home.
    I haven't called them yet... it's temping to test the waters...
    Ryan
  • BrutusBrutus Member Posts: 1,113
    I may start exploring options if my order doesn't get pulled this week.

    If they deliver it to your home, there will likely be a drop ship fee associated with it. Most fees I've heard of are around $500.

    If they are going to beat my current offer by $100, it will have to be $200 below invoice since I am paying $99 below invoice.

    Unfortunately, I honestly believe that I am now the #1 priority at my dealership since I have raised so much heck. At this point, I doubt any dealer could get my truck any faster. I kick myself for not pressing them weeks or months ago. I just never expected that my order would keep getting bumped if I played the model customer and didn't bug them. Live and learn.....
  • jingojingo Member Posts: 10
    Bartow Ford told me that they had around 120 Superdutys on the lot and had 20+ come in on Monday. I find this hard to believe, but plan to take a trip there within the next week and will verify it.
  • stanfordstanford Member Posts: 606
    Prestige Ford (#1 Fseries dealer by volume on the planet) here in Dallas advertised over 100 one day. The next day? 7. All sold at sticker (according to the salesdroid).

    But hey, if its possible...
  • footefoote Member Posts: 11
    fowl500:
    I am on my third tank of fuel in my SD. It is super cab, 7.3 ps, auto, 4x4 w/ 3.73 limited slip,and short box. first tank got 15.5mpg and second tank got 16.0. This was all around driving. Should be better on highway trip. Even so, I just hooked it up to the 5th wheel camper and the power is well worth it.
    foote
  • checksixchecksix Member Posts: 28
    PSD v10 v-8
    F-250(18) 6 9 3
    F-350(10) 4 5 1
  • bootchbootch Member Posts: 4
    Just check out Post #278 on Subject #144----
    I simply realized early on that it made more sense to go directly to the Ford Plant to obtain the necessary info regarding the actual delivery issues, even up-front changes that can be made within the infamous 10 day build date. Several weeks ago, someone was kind enough to post a Ford Cust. Serv. #1-800. Well, it only took one phone call to them to realize that they were limited in their knowledge and responsiveness concerning "our" customer needs and problems.
    That's when I made the decision to phone right to the plant. As an example, my dealership called me up the moment he acquired a VIN#---he was quite happy and proud--I could hear it in his voice----except that I already obtained that info 3 days prior to his call!!! An old adage----be insistent, persistent, and consistent!!! Usually it works!! Good Luck. JB
  • BrutusBrutus Member Posts: 1,113
    checksix,

    For your next update, my order is a 4x4 with the 4.30 (4.10 is the axle ratio for the PSD). I believe stanford's order is also a 4.30 and a DRW.

    Airwolf,

    My order is the V-10 with the 4.30 L/S, not a PSD. It will be interesting to see if what you heard about how many trucks he has on the lot is true. It sounds a little far fetched. Over 100 trucks? From what I've heard, most of the dealers who have trucks on the lot are selling them for close to MSRP.
  • checksixchecksix Member Posts: 28
    Brutus & Airwolf
    Thanks for the upgraded info, it will be in the next update.
  • longhairlonghair Member Posts: 72
    Checksix fix my line to be
    longhair 3/30 350 psd cc xlt 4x4 4.10 drw
    Two weeks ago, my replacement salesman said that my order would start in the factory last week.
    This week he's saying it should start in 2 weeks.
    There are 12 other superduty's new on his lot in last 2 weeks, but none are even close to what I want.
    I'm starting discussions with a lawyer friend to see how I can get my deposit ($1000) back and go find another dealer.
  • BrutusBrutus Member Posts: 1,113
    I could be wrong, but I think you can get your deposit back as long as the order has not been pulled by the factory. The reason for the deposit is so that the dealer does not get stuck with a truck on his lot that he is unable to sell because it is unique or in low demand. If the order has not been pulled by the factory yet, there is no chance that the dealer will take a loss. Has he refused to give you your deposit back or are you just lining up all of your ducks before you ask for it?

    By the way, Ford pulls orders on Thursday night. If you decide to ask for your deposit back, you might wait until a Friday, so you can verify that your order did not get pulled the night before.
  • stanfordstanford Member Posts: 606
    That depends on the dealership.
  • mikef150mikef150 Member Posts: 35
    checksix...to update mikef150, i got the 4x4 & 3.73 non-L/S.
  • wolf2wolf2 Member Posts: 12
    checksix, to update...wolf2 I'm getting the
    XLT...with 3.73 open rear.

    Thanks
    wolf2
  • fred9fred9 Member Posts: 32
    Checksix, to update Fred9, I'm also getting the
    limited slip on my truck. The dealer thinks that it will arrive the first week of sept.He is going
    to confirm this on friday.That would be around 7 weeks since I placed my order. (SHHH DONT tell Brutus!)
  • fred9fred9 Member Posts: 32
    Checksix, Sorry I forgot to add that I am getting the 3.73 limited slip.

    Thanks,
    Fred.
  • sam17sam17 Member Posts: 8
    7/28, 350,CC,Lariat DRW,4*4,PSD, 3.73 Open
    ETA 9/28
  • chadw1chadw1 Member Posts: 22
    I would like to step in here and say you guy are doing a great job on informing people on these SD.

    I was wondering if there is any one that can post some true milage numbers on the v10 with 3.73 rear end.

    I ordered my f-250 SD,CC,SWB,XLT,4x2,5.4 v-8, 3.73. on 6/28 from a local dealer near Wichita Falls, TX that matched Isbell fords price. I might have received some good news today. The fleet manager called and said that my order had been picked up some time ago ( what ever that means) and that he had changed my order priority from 20 to 10. Does that really mean any thing?
    It has been over 8 weeks and he is telling me 3-4 more weeks.

    Keep up the good info.

    THANKS,

    chad
  • richflynnrichflynn Member Posts: 147
    fowl500,
    Mileage on F-250 SC SD 7.3L with 3.73 & LS.
    LA Freeway stop and go in the 15 MPG range.
    Open highway t/f Vegas at 80-85 MPH was 17.5 MPG.

    I'm estimating, if I behave myself, that mileage should be in the 18-19 MPG range. The big problem is all the power! I play in traffic and really use the power. I must have been one of the Alabama gang in another life.

    Rich
  • kirkpamakirkpama Member Posts: 64
    Chadw1,

    I have just over 3000 miles on my SD 4x4, XLT, SC, V-10, longbed, 3.73, with 265/85 buckshot mudders. I mostly drive around the city, but I have made one trip to the beach (1000 miles) and I have hauled 5 loads over 2000 lbs about 50 miles each. The best I got was 13.5 mpg going to the beach. The worst I has been about 10.4 mpg (I was playing with the power of the V-10). I have averaged 11.34 mpg for the first 3000 miles.
  • harold2harold2 Member Posts: 14
    has anyone checked their mileage with the v8 and the 4.10 limited slip rear? i'd be curious to see just what the actual mileage differences are between the various motor/rear combinations, especially if i end up getting a replacement truck. i'd post my mileage, but i haven't been able to calculate it yet, as it spends most of its time in the shop for repairs....
  • harold2harold2 Member Posts: 14
    checksix

    to update your list, my truck is an f250, v8, 4.10, xlt, supercab. order day to delivery day was 8 weeks. you're doing a great job managing all this info; i'm sure that visitors to this site who are contemplating a purchase get a whole lot more accurate info than they would ever get from their local inbreds ('scuze me, their local SALESMEN)

    harold
  • BrutusBrutus Member Posts: 1,113
    Chadw1,

    If your order is pulled, you're home free. It's pretty much clockwork after that. If the order has been pulled, the dealer should be able to give you "build" and "delivery" day estimates. If he's quoting you 3-4 weeks, it sounds like your order was pulled 1-2 weeks ago. If my order is not pulled tonight, I may be asking you for the name of the dealer in Wichita Falls.

    If you can't get your deposit back, there is very likely legal recourse. Most states have laws against non-refundable deposits. The dealers don't mention it because it's not in their best interest. To retain the loss, they have to prove the loss.

    But the better tact before considering legal action is the threat of spreading the good word about your experience at their dealership, especially as it pertains to their handling of your deposit. I remember seeing a car with a sign in the window that said not to buy from so-and-so dealership. The sign summarized their experience and said to call them for more details. Word of mouth is still the best form of advertising, and the worst, depending on the word being spread.

    But remember, the use of threats is the last resort before considering legal action. It's pretty ugly if the negotiations have deteriorated to this level. Try to talk to the owner of the dealership (not the salesmen or sales manager) and remind him that he is making a healthy six figure income, he hasn't incurred any loss related to your order, and yet he is still threatening to keep your deposit.....you, an individual who makes far less than he does and to whom the deposit represents a significant chunk of change. (The sympathy approach.) I'd wait to pull the trigger on a threat until all other tactics have been exhausted.
  • dennis4dennis4 Member Posts: 47
    Hello All! Just ordered my baby yesterday, a 99 250,SD,SC 4WD Lariat with V-10, auto 3.73 L/S, white over tan with leather bench seats. The dealer called the factory while I was ordering it and they said 6-8 weeks-(realistic?). But I just saw something interesting on Autoweb.com. That site said that 4 wheel ABS is standard on ALL Lariats (I didn't order it). Is that info correct? Anybody know?
  • longhairlonghair Member Posts: 72
    I'm just lining up my options, so I know where I stand legally when I go in to the dealer. Hopefully my showing up and looking to cancel the order will prod him to take action and get my order pulled. I'm dealing with the manager at this point, the salesman (who I actually liked and didn't suffer from the slimy salesman disease) doesn't work there any more. (he wasn't slimy enough and couldn't make a living at it?) What I really want is a truck. But I also need something to drive, and I'm going to have to spend my downpayment fixing the old one if I don't get a new one soon.
  • fred9fred9 Member Posts: 32
    I just got off the phone with Bordie my truck salesman. He has just confirmed that I have made history in there dealership for the fastest factory built F-Series truck! I placed my order on July 18th and my truck is built and on a train to Edmonton, Canada and should be here by Sept 7th :). I am going to start and count the sleeps like I used to do as a kid when it was getting close to Christmas. Good luck to everybody with there super dutys and will let you know once mine arrives.
  • frank5frank5 Member Posts: 7
    I've been reading this forum for about a month now and would have responded sooner but I really hate typing. I started looking at dodge V10's as I needed a new truck to tow my 9,000 pound trailer, my half ton dodge with the small V8 seems to do ok but I don't think its doing it any good. Well finally I switched and looked at ford and on 8/4/98 placed an order for an F350 V10 with 3.73 LS My sticker price is 32,025 and my dealer whom I've been purchasing fords from for over 25 years sold it to me for invoice which is 28,169. But they told me to expect delivery between Thanksgiving and Christmas. From what I've been reading hear I'm not sure if there being conservative with there estimate so that if it comes in early they won't look bad.
    My reason for chosing the Ford over the dodge came from the information I received hear and by test driving 3 Dodge v10's and 2 Ford V10's. From what I understand it appears Ford has better gas mileage ( I also have a friend who has a Dodge V10 and he gets 9 MPG ) and I never did like stopping for gas so often. Of coarse I do wish Ford had a larger tank then 29 gal. My current Dodge 1500 has an 38 gal. tank and I stop about twice a week to fill up. Now I'll have to stop at least 3 times a week but I figured if I had bought a Dodge it might be 4 times a week. If I didn't have a lead foot I guess I'd get better mileage out of any vehicle.
    Now for my question which someone else has already asked, my priority is 10 does anyone know what this means?
  • BrutusBrutus Member Posts: 1,113
    Priority numbers mean different things at different dealerships. Still, from what I've heard, I think 10 is about the best.

    If you're getting a 29 gallon tank, you must be getting the shortbed. The longbed comes with a 38 gallon tank.
  • pworangepworange Member Posts: 57
    dennis4 I don't know if 6-8 weeks is optimistic or not. Some folks have gotten there truck in the time frame others, like myself, have waited a lot longer.

    The 3.73 L/S you ordered with your V10 is interesting, there has been a lot of talk back and forth on whether or not that was even possible. Apparently it is.

    As far as the the 4 Wheel ABS verses the Lariat package I would say no, unless that has changed as well. I ordered virtually the same vehicle, 4X4, 99 Sd with PSD 3.73 L/S long bed and while rear wheel ABS is standard 4 wheel ABS was a $500 option.

    By the by, I ordered my truck 5/4 and it is due in 9 on 9/14 (19 weeks.)
  • frank5frank5 Member Posts: 7
    Brutus, yes it is the short bed and I just got off the phone with my salesman and he answered my question, priority 10 is the best you can get. He said it is used for sold vehicles because they make a profit instantly, unlike a stock truck which may sit on the lot for awhile. He still said not to expect the truck before November.
  • BrutusBrutus Member Posts: 1,113
    Just talked to my dealer. He hasn't received his computer report listing orders pulled last night, but he didn't sound optimistic. He reaffirmed that my order still has the lowest priority number in his dealership.

    One thing that I did find out was that my order date is reflected as 7/7, rather than the date in March. When I changed my order from a SRW to a DRW, it required the cancellation of my first order and the placement of a new order. He said that he still considers it the oldest order at his dealership and, therefore, he has given the highest priority, but he said that when Ford checks the orders each week, they see the 7/7 date.

    Checksix, when you do your next update, you should change my order date to 7/7.

    Even with the 7/7 date, my order is almost eight weeks old. My dealer confirmed that if I decide to pull my order and go elsewhere, he will refund my deposit. I'm not inclined to go elsewhere and start all over. Even if another dealer gave me their highest priority, I'd still be starting over with a September order date.

    It sounds to me like Isbell is just way over their allotment. If I was just starting the process and had no order placed, I'd likely buy somewhere else that had a larger allotment, or fewer orders, even if it meant paying a few hundred more. Currently, it sounds like Isbell has 26 orders in their pipeline.

    So, the waiting goes on.....
  • BrutusBrutus Member Posts: 1,113
    Well, I'll be danged if my dealer didn't call this afternoon to say that they finally got their report and my order was pulled last night. They said that I should be able to call this weekend and get estimated build and delivery dates. Now all I have to be concerned about is that the truck comes with all the options that I ordered, and that the ESOF works, and that there is no vibration at hwy speeds.....
  • stanfordstanford Member Posts: 606
    Congratulations, Brutus. Maybe I was as lucky.
  • dennis4dennis4 Member Posts: 47
    PW,initially "my" dealer up here in Maine said 3.73 LS wasn't available, but after checking with Ford and his updated computer info, he said it was and when I ordered it, it went through. I read somewhere on this site that only CA has problems getting 3.73 LS, something about pollution rules? I hope 6-8 weeks is realistic 'cause my 86 Bronco with 162,000 mi is on her last legs...poor old girl...
    Hey checksix, do I make the list?
    ........ 5 weeks,5 days to go(out of 6)....
  • checksixchecksix Member Posts: 28
    You are on it. Good luck. I would like to hear from the first one to get a f-250 sd (in the driveway) with v-10 3.73 limited slip. I was hoping it might be sundance.
    enjoy!
  • checksixchecksix Member Posts: 28
    finally some good news. got your new order date. I remember when you changed to dual rear wheels.+
  • longhairlonghair Member Posts: 72
    Glad to hear Brutus' order got pulled. No such luck for me. The manager that took over my order went on vacation, so I got someone else in the office to look up my status. A month ago, the manager had said it was "starting the actual build next week." I guess he didn't let all of his staff in on the story. When the salesman looked it up, he said it hadn't even left the dealer, and was not the top priority order that they had waiting, might be another month before it gets pulled, then 8-10 weeks to build. I told him that he should fix that or I would cancel the order.
    He wasn't interested in fixing it, so I went ahead and cancelled it. They weren't the least bit upset, said I could stop in after lunch on Monday to pick up a refund check for my deposit.
    It wasn't just the wait, it was all the stories along the way that took all the "warm and fuzzy" feeling away from this dealership. I could find out more information than they seemed willing to.
    As I said earlier, I think they're interested in selling the trucks from stock at list vs. this special order that they signed up at inv+$1000 (about a $4000 difference) And they are selling close to list from stock due to the wait.

    Checksix - I guess my first order gets cancelled after 22 weeks. I'll let you know what happens on a new order. Given my position in this dealer's queue, I don't think I've lost much by starting over.
  • longhairlonghair Member Posts: 72
    Given that I'm now back in the market for a source, any recommendations on dealers? I don't mind the wait because of factory problems, but I don't want him to lie to me about them. NJ/PA is where I am, but I'm also considering a long range purchase if the deal is right.
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